Job Purpose 職位描述 Produce a Public Relations Plan which promotes and maintains good public relations in order to maintain the prestigious image of the hotel. Duties involve planning, directing, controlling, coordinating and participating in all Public Relations activities. 制作公關(guān)計劃，促進和保持良好的對外關(guān)系，以保持酒店的聲望。具體任務(wù)包括計劃、指導(dǎo)、管理、協(xié)調(diào)和參與所有公關(guān)活動。 Primary Responsibilities 主要職責(zé) · Report the task to DOSM, service for his work arrangement, and try ones best to set the hotel good image. 向市場銷售總監(jiān)報告工作，服務(wù)其工作安排，盡自己所能建立酒店的良好形象。 · Assisting DOSM working, supervise the MARCOM Dept. talent work, and ensure the tasks finish smoothly. 協(xié)助市場銷售總監(jiān)工作，監(jiān)督市場傳媒部的人才工作，并保證該部門工作順利完成。 Knowledge and Experience 知識和經(jīng)驗 · Have more than five years work experiences in hotel and more than three years work experiences of MARCOM 具有五年以上酒店工作經(jīng)驗，并有三年以上市場傳訊工作經(jīng)歷 · Have a whole knowledge and master the facility, service project character, hotel operation guideline and sales strategy 全面了解并掌握酒店的設(shè)施設(shè)備、各種服務(wù)項目、產(chǎn)品特點、酒店經(jīng)營方針及銷售策略等 · Have a good knowledge of news, advertisement, advertising and other professional knowledge, know well about the marketing, and expanding operation, know about the situation of travel area and hotel management knowledge, master the public relation, psychology and physical science and other basic knowledge 掌握新聞、廣告、宣傳等專業(yè)知識，熟悉營銷和推廣業(yè)務(wù)，了解旅游業(yè)現(xiàn)狀及酒店管理知識，掌握公共關(guān)系學(xué)、心理學(xué)、行為科學(xué)等基礎(chǔ)知識 · Know well the policy, laws, regulation of government 了解政府有關(guān)政策、法律和條款規(guī)定 · Use foreign language conversation with the foreign customers, and have the ability to read and translate foreign language professional data, possessing strong foreign conversation and write skills 通用外語與外賓進行熟練會話，并能閱讀和翻譯一門外文有關(guān)專業(yè)資料，具有較強的外語會話和寫作能力 · Possess extensive social activity and strong organizing abilities. 具有廣泛的社交活動能力和較強的組織協(xié)調(diào)能力 · Possess good PR visualize 具備良好的公關(guān)形象

Provide information and advice to management of food and beverage revenue and cost control. Ensure the effectiveness and efficiency of the control and operation of receiving, storing and issuing. Active and evaluate the food and beverage control system. Assist positively and constructively the F&B Department in pricing, testing and menu planning an achievement of profit sales. 對酒店餐飲部食品和酒水的成本費用管理提供合理化建議，確保對收貨部、倉庫和貨物分發(fā)管理，掌握酒店食品和酒水控制系統(tǒng)。對餐飲部食品和酒水銷售價格、菜式推廣和菜單計劃提出可贏利的合理方案。 · College degree or above. 大?；蛞陨蠈W(xué)歷 · 3 years or above experience in related work. in the area of recruitment at 4 or 5 star international hotels 三年以上國際品牌酒店相關(guān)工作的經(jīng)驗 · Fluent oral and written English. 有良好的英語能力 · With capability of communication and coordination 有較強的溝通協(xié)調(diào)和管理能力 · Work honestly with strong responsibility, fairly handle matters 工作認真負責(zé)，作風(fēng)正派，處事公正，有良好的素質(zhì) · Well complete each work task designated at the above Job Responsibility 能較好完成上述工作職責(zé)規(guī)定的各項任務(wù) · Must have education in basic accounting 主修會計

1.根據(jù)衛(wèi)生標準嚴格操作安全生產(chǎn)，保證食品的質(zhì)量。 2.嚴格遵守每個工作流程,妥善保管食物原材料，合理用料，降低消耗成本。 4.檢查每日餐后的原料消耗，及時申購、補充。 5.配合食品檢驗部進行食品檢查，確保賓客食品的絕對安全。 6.領(lǐng)導(dǎo)、培訓(xùn)和開發(fā)甜點師助理 7.參與自助餐服務(wù) 8.確保甜點擺放整齊美觀 職位要求： 1. 愿意每周工作6天 2. 相關(guān)烹飪證書 3. 有多年餅房工作經(jīng)驗 4. 了解傳統(tǒng)糕點、膳食和維也納面包的制作 5. 懂英語者優(yōu)先

Job Purpose 職位描述 Perform professional facial,foot and body massage treatments and remain current with the Industry. Provide uncompromising attention to Guest/Member service. 執(zhí)行專業(yè)的面部、足部及身體護理，了解行業(yè)的最新技術(shù)，為賓客及會員提供出色服務(wù)。 Primary Responsibilities 主要職責(zé) ??Update rapport with guests maintaining good customer relationship at all time, handling all guest complaints, requests and enquiries on hotel services. 完善客戶資料，并始終如一的與客人保持良好關(guān)系，根據(jù)酒店服務(wù)準則，處理客人的所有投訴，要求和問題。 ??Maintain of the guest service experience/personalization. 保持給客人提供個性化服務(wù)以提升客人體驗。 Knowledge and Experience 知識和經(jīng)驗 ??Minimum of 2 years’ experience as Massage Therapist. 至少 2 年的按摩技師經(jīng)驗。 ??Graduate from an accredited school of massage with a massage license. 畢業(yè)于國家認可的按摩學(xué)校并持有相關(guān)資格證。

此崗位為西冷主管/領(lǐng)班? 西熱主管 / 中廚川湘菜炒鍋 Job Purpose 職位描述 · The position is responsible for Contributes to guest satisfaction by 讓客人滿意 · Preparing "hot" and/or "cold" dishes in line with the superior's instructions 按照上級的指示準備“熱”和/或“冷”菜 · Helping deliver dishes 協(xié)助傳菜 · Respecting the food health and safety standards and procedures 遵守食品衛(wèi)生與安全標準程序 · Participating in the effective management of raw materials 有效的管理原材料 Primary Responsibilities 主要職責(zé) · Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the hotel and brand. 根據(jù)酒店和品牌定義的烹飪方法和加工方式生產(chǎn)并呈現(xiàn)菜肴。 ·May be asked to carry out some food preparation in the dining room in front of guests, depending on events or how the F&B offer is organized 視活動或餐飲提供方式而定，可能需要在客人面前在餐廳內(nèi)準備食物。 ·Ensures that dishes are well presented, of a high standard and at the right temperature 保證食物出品的高標準，并在正確的溫度下完美呈現(xiàn)。 · Delivers dishes in good time to suit guests' wishes 在適當(dāng)?shù)臅r候提供菜肴以滿足客人的愿望 · Depending on the hotel, may be asked to receive deliveries, check and store merchandise 依照酒店規(guī)條，可能需要收貨、檢查和儲存貨物。 Knowledge and Experience 知識和經(jīng)驗 · Vocational certificate or diploma in professional cuisine 持有烹飪專業(yè)資格證書 · 2 to 3 years of experience 2到3年的相關(guān)經(jīng)驗 · Acknowledged managerial skills 具有相關(guān)管理技能 · Perfect knowledge of HACCP guidelines 了解，熟悉HACCP知識 · Computer literate in the Windows environment 熟悉電腦操作知識 · Communication skills for all levels of talent/guests 具備一定的溝通技巧 · Interpersonal skills to deal with guests and talent issues 具備處理客人與人才關(guān)系問題的技巧 · Confidently able to resolve problems and make decisions 具備一定的決策能力、解決問題的能力 · Adaptable to use computer skill 具備電腦操作技能

該崗位為足療師 Job Purpose 職位描述 Reporting to the Spa Supervisor, consistently offer professional, friendly and engaging service. 直接向水療主管匯報工作，始終提供專業(yè)、友好和有魅力的服務(wù)。 Primary Responsibilities 主要職責(zé) · Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people 必須以客為導(dǎo)向，擁有充滿活力的個性，并散發(fā)出熱情來協(xié)助人 Knowledge and Experience 知識和經(jīng)驗 · Proficient in Mandarin (verbal and written) with a second or third language is an asset 普通話說寫能力流利，并具備第二或第三種語言能力 · Computer literacy in Windows, MS Office Word, Excel, Opera PMS System, and Spa Soft is recommended 電腦Windows、MS Office Word和 Excel操作熟練，推薦會操作SPA軟件 · Diploma or degree in hospitality or related field is an asset 具備服務(wù)行業(yè)或其他相關(guān)領(lǐng)域文憑或?qū)W歷 · Must be flexible in terms of working hours, and able to work with little or no supervision 必須勝任彈性的工作時間，能夠在很少甚至沒有監(jiān)督的情況下工作 · Immaculate presentation and grooming 良好的個人形象和儀表

Job Purpose 職位描述 ·?Assists Pastry Chef in training Commis, and participates in product development and quality control. 協(xié)助餅房廚師長培訓(xùn)西點廚師，參與西點出品和質(zhì)量的管控。 ·?Ensure the operation of the Pastry Kitchen. Prepare and cooks food in all areas of the Pastry Kitchen as and when directed. 保證西餅房工作運作的順利進行。在指導(dǎo)下進行所有食品的準備工作。 Primary Responsibilities 主要職責(zé) ·??Assist Pastry Chef in the daily operation and to help maintain a high standard of food presentation and food quality. 協(xié)助餅房廚師長對于廚房的日常管理工作，同時協(xié)助保證高標準的出品展示和產(chǎn)品質(zhì)量。 ·?Prepares food for guests and associates efficiently and economically. 高效、經(jīng)濟地為客人和同事準備食物。 ·?Keep cleanliness and tidiness of all areas of the Pastry Kitchen, including storeroom, cold storage room, and dry storage room. 保證廚房所有區(qū)域的清潔和整潔，包括庫房、冷庫和干貨倉庫。 Knowledge and Experience 知識和經(jīng)驗 ·?High school, formal studies in Pastry/Baking 高中學(xué)歷，或正規(guī)糕點烘焙學(xué)校學(xué)習(xí) ·??Minimum 3 to 4 years’ experience in 4 or 5 Star hotel 至少3到4年四星或五星級酒店的相關(guān)工作經(jīng)驗 ·??Acknowledged managerial skills????? 具有相關(guān)管理技能 ·??Perfect knowledge of HACCP guidelines?????? 了解，熟悉HACCP知識 ·??Computer literate in the Windows environment???? 熟悉電腦操作知識

Job Purpose 職位描述 Ensure the comfort and safety of guests by providing room attendant everything necessary for smooth housekeeping operation. Responsible to supervise the activities of the floor talent maintain up to standard cleanliness of rooms, corridors and service areas. Responsible for reporting to Floor Manager when first line talent misconduct and recommend corrective actions. 為客房服務(wù)員提供必要的支持以保證客房部的正常運行,確保客人感到舒適及安全以及。負責(zé)監(jiān)督樓層人才工作以使客房、走廊及服務(wù)區(qū)的清潔達到標準。當(dāng)一線人才行為不當(dāng)時應(yīng)向樓層經(jīng)理報告并提出改進方法。 Primary Responsibilities 主要職責(zé) · To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety. 對酒店的規(guī)章制度、衛(wèi)生、健康安全有明確的了解。 · To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel. 管理客房服務(wù)員并檢查客房及服務(wù)區(qū)域的衛(wèi)生，注意從酒店的全局出發(fā)并根據(jù)要求建立國際化的衛(wèi)生標準。 · To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. 檢查所有客房，重要客人的房間以及重要客人的到達，以及常住客人的房間衛(wèi)生。 Knowledge and Experience 知識和經(jīng)驗 · Good interpersonal skills with ability to communicate with all levels of talents 良好的交際能力能和各級人才交流 · Service oriented with an eye for details 用心著眼于細節(jié) · Ability to work effectively and contribute in a team 能有效工作并且對團隊有貢獻 · Good presentation and influencing skills 良好的表達能力和影響技能 · Multicultural awareness and able to work with people from diverse cultures 多元化意識并能夠和不同文化背景的人工作 · Flexible and able to embrace and respond to change effectively 能靈活快速地應(yīng)對變化 · Ability to work independently and has good initiative under dynamic environment 能獨立工作，在動態(tài)環(huán)境下有很好的主動性 · Self-motivated and energetic 有上進心和精力充沛

Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager,  with functional report to Hygiene and Food Safety Manager APAC  Purpose :   §  Ensure hygiene and food Safety of the village in a complex environment. §  Provide internal expertise to any problem related to hygiene and food safety §  Accompany the team for the control of hygiene and food safety. Responsibilities :   §  Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards). §  Train and raise awareness amongst the team. §  Accompany and follow the laboratories controls in the village. §  Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…). §  Improve continuously the hygiene level of the village. §  Prevent the risks to the community and individuals. §  Be involved in the management of a health crisis in the village.   Improve continuously hygiene and food safety in the village. Depending on the needs:   §  Propose material purchases. §  Propose equipment or structural modifications. §  Create / modify the procedures. §  Propose the purchase, substitution or removal of food, drinks or cleaning products. §  Be a technical support in general for Hygiene, Health and Safety matters when needed   Train :   §  In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments. §  Create a training plan in collaboration with the team in place. §  Record the training performed. §  Control the acquisition of knowledge.   Accompany and follow the laboratories audit in the villages:   §  Accompany the auditor during the visit and report any non-compliance. §  Identify and propose food samples and swabs to be taken. §  Following the audit report, make an action plan defining the proper corrective actions and responsibilities.   Risks Prevention to the community and individuals:   §  Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff ...). §  Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food. §  Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.   Objectives and evaluation criteria   §  Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety §  Ensure the compliance of the laboratory analysis results achieved on food and water §  Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required. §  Guarantee of a high level of hygiene and food safety standard requirement     The know-how :   §  Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job. §  Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety. §  Good knowledge about the good practices in the hotel/tourism industry.   Languages:   §  English (both speaking and Writing) §  Speaking local language is plus. For China villages/resorts Mandarin is mandatory.   Required qualifications for the job:  §  Adaptability. §  Precision. §  Organization. §  Confidentiality. §  Autonomy. §  Interpersonal skill.