Manage Avenue overall beverage, assist Resort beverage operation, in charge Ossiano Underwater Restaurant and Bread Street Kitchen beverage, to assist management in running the outlet ensuring maximum guest satisfaction, consistent standards, through planning, organizing, directing, and controlling the wine operation and administration. 主要管理美食大道餐飲點(diǎn)的整體全部酒水事宜，協(xié)助酒店主樓餐飲點(diǎn)，并主要負(fù)責(zé)奧西亞諾海底餐廳及Bread Street Kitchen餐廳的酒水事項(xiàng)，通過規(guī)劃，組織，指導(dǎo)和控制葡萄酒方面運(yùn)營和管理，協(xié)助管理人員運(yùn)行店面，確?？腿藵M意度達(dá)到最高，標(biāo)準(zhǔn)一致。

Job Summary? 工作簡(jiǎn)述? Primarily responsible for acquiring and converting Wedding group leads allowing the Wedding groups segment to reach and/or exceed the departmental revenue and room nights targets. This role is based in Sanya and is customer facing, both within the Resort and visitation of local accounts.? 主要負(fù)責(zé)獲得及轉(zhuǎn)換潛在團(tuán)隊(duì)客戶使其達(dá)到或超過部門的收益目標(biāo)及間夜目標(biāo)。辦公點(diǎn)在三亞，負(fù)責(zé)度假村的對(duì)客服務(wù)及客戶的視察訪問。? Key Duties and Responsibilities? 關(guān)鍵職責(zé)? Proposals & Quotes: 提案及報(bào)價(jià)? ? Prepare all proposal and quotes which must be sent out within 24 hours of the initial enquiry in line with ASH standard template. 準(zhǔn)備所有提案和報(bào)價(jià)，必須在最初詢問的 24 小時(shí)內(nèi)根據(jù) ASH 標(biāo)準(zhǔn)模板發(fā)出。 ? Prepare all contracts – in line with ASH standard templates, ensuring that the contract has been signed by all relevant parties. 準(zhǔn)備所有合同 - 符合 ASH 標(biāo)準(zhǔn)模板，確保所有相關(guān)方簽署合同。? ? Secure all initial deposits related to the confirmed event, preparing any LPO in order to ensure swift payment is received. 確保與確認(rèn)事件相關(guān)的所有初始存款，準(zhǔn)備任何 LPO，以確保收到快速付款。? ? Ensure all activities related to proposal and quotes are entered into Delphi. 確保與提案和報(bào)價(jià)相關(guān)的所有活動(dòng)都輸入到 Delphi 系統(tǒng)里。? ? Ensure that a detailed file is prepared – ready for handover to events management and all relevant documentation is presented at handover stage. 準(zhǔn)備一個(gè)詳細(xì)的文檔-能直接交接給會(huì)務(wù)管理且提供用于交接階段的所有相關(guān)文件。? Sales: 銷售? ? Manage a portfolio of Wedding accounts for which you will be responsible for their production, conversion of bookings along with the clients overall product knowledge (Direct clients, wedding planners, RSO / GSA’s) 負(fù)責(zé)管理的婚宴客戶檔案及其產(chǎn)量，與整體產(chǎn)品一起實(shí)現(xiàn)客戶預(yù)訂（地接社的第三方代理商，婚宴客戶，RSO /GSA）。? ? Present the unique features and benefits for ASH, position the Resort over and above competitors, monitoring competitors’ activities and rate positioning.? 介紹 ASH 的特色和優(yōu)點(diǎn)，將度假村定位在競(jìng)爭(zhēng)對(duì)手以上，監(jiān)控競(jìng)爭(zhēng)對(duì)手的活動(dòng)和速度定位。 ? Ensure that all proposal and quotes sent out are followed up within 3-5 days, establishing client feedback and likely hood to confirm.? 確保發(fā)出的所有提案和報(bào)價(jià)在 3-5 天內(nèi)進(jìn)行跟進(jìn)，建立客戶反饋并確認(rèn)其可能性。? ? Negotiate where necessary on initial proposal costs and breakdown. Include value added extras and/or re-evaluate rates where applicable.? 在必要時(shí)協(xié)商初始建議費(fèi)用和細(xì)分。 包括增值額外費(fèi)用和/或適當(dāng)時(shí)重新評(píng)估費(fèi)用。 ?? Participate in site inspections, Wedding Fair and the creation of running orders as and when required and planned for in advance accordingly.? 參與現(xiàn)場(chǎng)視察，考察團(tuán)之旅，并在必要時(shí)提前安排合理的參觀。? ? Participate in relevant trade shows as and when required.? 在需要時(shí)參加相關(guān)的展會(huì)。? ? Identify relevant bookings where the assistance is required from the Director, MICE in order to secure the wedding business with ASH.? 在會(huì)務(wù)總監(jiān)協(xié)需要時(shí)協(xié)助相關(guān)的預(yù)訂，以確?；顒?dòng)在三亞亞特蘭蒂斯順利進(jìn)行。 Systems & Admin: 系統(tǒng)管理? ? Completion of all activities to be entered into the Delphi System being; sales call information update, client appointments, all telephone calls related to a specific book logged and recorded, all emails documented on specific booking.? 完成所有要進(jìn)入 Delphi 系統(tǒng)的活動(dòng); 銷售電話信息更新，客戶約會(huì)，與特定預(yù)定的相關(guān)所有電話的日志和記錄，所有電子郵件記錄在具體預(yù)訂中。? ? All proposal, quotes and contracts will be shared with the relevant departments – finance, reservation and the events team.? 所有提案，報(bào)價(jià)和合同將與相關(guān)部門共享-財(cái)務(wù)部，預(yù)定部和宴會(huì)部。? ? Detailed files to be completed with the relevant information pertaining to the wedding, ready to hand over to the Event Management team for execution of event.? 完成與婚宴相關(guān)的信息的詳細(xì)的文件，并可隨時(shí)交接給宴會(huì)管理團(tuán)隊(duì)執(zhí)行。? ? Weekly sales report to be compiled – detailing key achievements and market intelligence.? ?編輯每周銷售報(bào)告- 詳細(xì)介紹關(guān)鍵成果和市場(chǎng)情報(bào)。? ? Create and follow up on various in-house forms, such as client entertainments, complimentary upgrades and room bookings, fam trips etc.? 創(chuàng)建和跟進(jìn)各種內(nèi)部表單，如客戶娛樂，免費(fèi)升級(jí)和房間預(yù)訂，考察團(tuán)之旅表格等。? ? Plays an active role in the production of sales account plans for owned accounts, departmental sales plans and activities.? 在自有客戶，部門銷售計(jì)劃和活動(dòng)的銷售經(jīng)營計(jì)劃方面發(fā)揮積極作用。? Finance: 財(cái)務(wù)? ? Ensure that the department achieves all budgeted revenue and room night targets.? 確保該部門實(shí)現(xiàn)所有預(yù)算收入和房間夜間目標(biāo)。? ? Ensure that you achieve or exceed personal revenue targets.? 確保您實(shí)現(xiàn)或超過個(gè)人業(yè)績(jī)目標(biāo)。? ? All deposits are requested and recorded for all events using the Delphi System? 所有活動(dòng)及所有存款必須使用 Delphi 系統(tǒng)做記錄。? ? Ensure that all rates quoted are in line with the Yield Calendar as produced by the revenue department.? 確保所有報(bào)價(jià)與收益管理部生成的收益報(bào)表一致。? ? Ensure all paid deposit information is correctly entered into Delphi. 確保所有付費(fèi)存款信息正確輸入 Delphi 系統(tǒng)。? ? Weekly attendance at the ‘Business on the Books’ meeting, ensuring that all follow ups and updates are given related to your portfolio of enquires. Particularly attention must be made to those events that ASH ‘Must Win’.? 出席每周“已生成的訂單”會(huì)議，確保所有跟進(jìn)和更新都與詢價(jià)組合檔案相符。特別注意那些三亞亞特蘭蒂斯必勝的活動(dòng)。? Marketing: 市場(chǎng)? ? Ensure that all databases are updated timely? 確保所有數(shù)據(jù)庫及時(shí)更新。? ? All packages and promotions are communicated to your account portfolio? 所有組合套餐和促銷活動(dòng)都傳達(dá)到您的客戶檔案。 ? Collect data and examples on competitor Resorts marketing initiatives 收集有關(guān)競(jìng)爭(zhēng)對(duì)手的數(shù)據(jù)和實(shí)例。? ? Make recommendations and suggestions regarding marketing campaigns for ASH 為 ASH 的營銷活動(dòng)提出建議。 Leadership: 領(lǐng)導(dǎo)能力? ? To guide, advice coach and nurture Sales Executives and Sales Coordinator. 指導(dǎo)，訓(xùn)練和培訓(xùn)會(huì)務(wù)銷售副經(jīng)理和會(huì)務(wù)銷售主任。? ? To be actively involved in the recruitment, appraises performance management along with Assistant Manager and Sales Officer. 積極參與招聘，及會(huì)務(wù)銷售副經(jīng)理和會(huì)務(wù)銷售主任的績(jī)效評(píng)估管理。 General: 綜述? ? Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication 協(xié)調(diào)部門同事及其他部門的代表，確保高效溝通。? ? Participates in all departmental weekly meetings 參加所有部門每周會(huì)議。? ? Ensures departmental and personal objectives are being met, reviewed 確保部門和個(gè)人目標(biāo)得到滿足和評(píng)估。? ? In conjunction with Director, MICE Sales, personal objectives and action plans are completed, reviewed and updated. 連同總監(jiān)，會(huì)務(wù)銷售人員，共同完成、審查、更新個(gè)人目標(biāo)和銷售計(jì)劃。? ? Any other reasonable duties and tasks as directed by Director, MICE and VP, Sales 銷售副總裁和會(huì)務(wù)銷售總監(jiān)指導(dǎo)的任何其他合理的職責(zé)和任務(wù)。

Job Summary 職位簡(jiǎn)述 To execute and to assist the F&B Division in managingtrainings and development function of the department ensuring that all，service and performance targets are achieved. 執(zhí)行并協(xié)助餐飲部管理部門的培訓(xùn)和發(fā)展職能，確保所有服務(wù)和績(jī)效目標(biāo)得以實(shí)現(xiàn)。? Key Duties and Responsibilities 主要義務(wù)和職責(zé) §Identifies departmental training needs and coordinate improvementplans with departmental trainers 確定各部門的培訓(xùn)需求與部門培訓(xùn)師協(xié)調(diào)改進(jìn)計(jì)劃。 §To facilitate customer service, supervisory and skills trainingworkshops 方便客戶服務(wù)，管理和技能培訓(xùn)的學(xué)習(xí)。 §Attend daily Food & Beverage operations meeting and share necessaryinformation of training and development of colleagues 參加日常會(huì)議室的操作和分享同事的培訓(xùn)和發(fā)展必要的信息 §Monitor and ensure that departmental trainings are conductedconsistently. 監(jiān)控并確保部門進(jìn)行持續(xù)培訓(xùn)。 §Manage and assist cross training initiatives within Food &Beverage 在餐飲部管理和協(xié)助交叉培訓(xùn)計(jì)劃 §Assist and prepare training plans for Internship, managementtrainees and new joiners program within Food & Beverage Division 協(xié)助并準(zhǔn)備管理培訓(xùn)及新員工的培訓(xùn)計(jì)劃 §Manage and facilitate departmental trainings for the Food &Beverage Division 管理和協(xié)助餐飲部的部門培訓(xùn) § Facilitate delivery of training programs as required by Learning andDevelopment of Atlantis Sanya 由三亞亞特蘭蒂斯學(xué)習(xí)和發(fā)展部來促進(jìn)培訓(xùn)項(xiàng)目。 § Ensures and monitor that monthly on the job trainings are in placed ineach area of the Food & Beverage Division. 保證和監(jiān)控，按部門的要求每月對(duì)崗位培訓(xùn)分區(qū)。 § Assigns and nominate management colleagues for off the job trainings asper requirement of Atlantis Sanya 根據(jù)三亞亞特蘭蒂斯的要求，指定管理人員進(jìn)行工作培訓(xùn) § Ensure departmental training targets are monitored and achieved aligningwith resort training targets 確保部門培訓(xùn)目標(biāo)得到監(jiān)控，并達(dá)到與度假培訓(xùn)目標(biāo)相一致的水平? § Coordinatewith Learning & Development to ensure consistency of trainings in the Food& Beverage Division of Atlantis Sanya 與學(xué)習(xí)與發(fā)展協(xié)調(diào)，確保亞特蘭蒂斯酒店餐飲部培訓(xùn)的一致性 § Utilize all development plans from Individual Performance Appraisalsthat individual team members’ requirements are achieved and that individual anddepartmental goals are followed through. 利用個(gè)人績(jī)效評(píng)估的所有發(fā)展計(jì)劃，個(gè)別團(tuán)隊(duì)成員的需求達(dá)到了，個(gè)人和部門的目標(biāo)同時(shí)實(shí)現(xiàn)。 § Conducts audit and assessment to individual team members related totraining needs and analysis. Assessments must follow LQA/IFH Mystery Shopperstandards 進(jìn)行審計(jì)和評(píng)估團(tuán)隊(duì)成員個(gè)人相關(guān)的培訓(xùn)需求分析。評(píng)估必須遵循 LQA/神秘顧客的標(biāo)準(zhǔn). § Conduct andfacilitate internal colleagues surveys for Food & Beverage Division allyear round to ensure it aligns with annual ‘CES’ 對(duì)公司內(nèi)部餐飲部員工進(jìn)行全年的調(diào)查，以確保其與每年的“CES”保持一致 § Ensures that all employees are fully conversant and product knowledge isup to date with the hotels facilities and services. 確保所有員工完全熟悉產(chǎn)品知識(shí)是最新的酒店設(shè)施和服務(wù)。 § Conduct a monthly product knowledge tests to maintain colleagues productknowledge levels 每月給同事進(jìn)行產(chǎn)品知識(shí)測(cè)試。 § Assist Departmental Trainers in their development and monitors theeffectiveness of their trainings 協(xié)助部門培訓(xùn)師發(fā)展并監(jiān)督他們的培訓(xùn)效果 § Assist,Formulate and Implements Quality Core Processes within Food & Beverage suchas formulating necessary Standards and Procedure required by the business. 協(xié)助、制定和實(shí)施內(nèi)部的質(zhì)量核心流程，如制定業(yè)務(wù)所需的標(biāo)準(zhǔn)和程序。 § Ensures and verifies that guests are receiving the best possible serviceavailable within the Front of House Operations that employees projectprofessionalism and are well trained and provide friendly and efficientservice, maintaining an atmosphere of tranquility. 確保并確認(rèn)客人正在接受最有效的服務(wù)，在他們的工作前，員工們都是專業(yè)的，受過良好的培訓(xùn)，提供友好和高效的服務(wù)，保持一種安靜的氛圍 § Verifies constantlythat the physical product in all aspects is consistent with the hotelstandards. 不斷地驗(yàn)證所有方面的產(chǎn)品是否符合酒店的標(biāo)準(zhǔn)。 § Ensures that all policies and procedure in regards to staff appearance,hygiene and sanitation are enforced. 確保所有有關(guān)人員外表、衛(wèi)生和環(huán)境衛(wèi)生的政策和程序都得到執(zhí)行 § Handles Food& Beverage Operational issues whenever required, including Resort &Avenue outlets, ensuring guest satisfaction at all time. 在需要的時(shí)候處理餐飲部運(yùn)營問題，包括酒店主樓及美食大道的所有餐飲點(diǎn)，確?？腿说臐M意

Job Summary 工作簡(jiǎn)述? To manage existing accounts and develop new business for the resort from the wholesale markets. 維持度假區(qū)在旅游批發(fā)市場(chǎng)現(xiàn)有客戶和開發(fā)新業(yè)務(wù)。 Key Duties and Responsibilities 關(guān)鍵職責(zé)? ? Based in Sanya this role is responsible for managing existing accounts and developing new accounts from the wholesale markets 維持度假區(qū)在旅游批發(fā)市場(chǎng)現(xiàn)有客戶和開發(fā)新業(yè)務(wù)。 ?? Responsible for growing and maintaining share of wholesale markets from assigned account base 負(fù)責(zé)指定旅游批發(fā)商市場(chǎng)份額的增長和維護(hù)。 ?? Contracting and developing relationships with wholesalers, travel agencies, tour operators and DMCs. 與旅行批發(fā)商，旅行社，旅游經(jīng)營者和地接社簽訂合同及發(fā)展合作關(guān)系。? ? Taking an entrepreneurial approach to dynamically leverage trade partnerships 運(yùn)用企業(yè)的經(jīng)營方法，對(duì)商業(yè)合作關(guān)系進(jìn)行動(dòng)態(tài)的杠桿調(diào)節(jié)。? ? Representing Atlantis Sanya at trade shows when required 在需要時(shí)代表三亞亞特蘭蒂斯參加貿(mào)易展示會(huì)。 ?? Be fully updated with all related sales data and sales action plans, keeping in mind budget expectations, cost of sale and ROI analysis 全面更新所有相關(guān)的銷售數(shù)據(jù)和銷售行動(dòng)計(jì)劃，同時(shí)考慮預(yù)期預(yù)算，銷售成本和投資回報(bào)率分析。? ? Maintain awareness of current and potential markets/trends/, coordinates all activities to maintain and increase revenue through added business volume and increased rate 意識(shí)當(dāng)前和潛在的市場(chǎng)/趨勢(shì)，協(xié)調(diào)所有活動(dòng)，通過增加業(yè)務(wù)量和增長率來維持和增加收益。 ?? Procures new and repeat business for the resort by monitoring contact with: tour operators, wholesalers, travel agencies, and professional associations within local, regional and international markets. 通過與當(dāng)?shù)?，區(qū)域和國際市場(chǎng)上的旅游經(jīng)營者，旅游批發(fā)商，旅行社和專業(yè)協(xié)會(huì)進(jìn)行監(jiān)督聯(lián)系，為度假區(qū)獲得新的和重 復(fù)的業(yè)務(wù)。 ?? Creates and implements special programs to achieve greater productivity through: 通過個(gè)人電話銷售保持與旅游批發(fā)商和旅游經(jīng)營者聯(lián)系-至少每天三個(gè)電話銷售： ?o Increasing average rates 提高平均價(jià)格 o Increasing occupancy 增加入住率 o Increasing business volume during difficult periods 在困難時(shí)期增加業(yè)務(wù)量 ?? Act as a single point of contact for each assigned account / territory 作為每個(gè)指定客戶和區(qū)域的單一聯(lián)系人。 ?? Monitor & act upon market feedback to support relevant changes 監(jiān)控并根據(jù)市場(chǎng)反饋采取行動(dòng)，適應(yīng)市場(chǎng)變化。 ?? Communicate effectively to all sales colleagues relevant issues to own / teams accounts in order to maximize market penetration 與所有銷售同事有效溝通相關(guān)事宜，擁護(hù)自己/團(tuán)隊(duì)客戶，以最大化市場(chǎng)滲透。 ?? Responsible for 100% account penetration by establishing a close working relationship at all levels within own accounts 通過建立起不同級(jí)別客戶的緊密合作關(guān)系，將客戶滲透率做到 100%。 ?? Identify all sales opportunities and secure for the group 識(shí)別所有的銷售機(jī)會(huì)并對(duì)其有把握。 ? Maintain and grow positive customer and partner relationship 維護(hù)和發(fā)展積極的客戶和合作伙伴關(guān)系。 ?? Set & meet customer/partner expectations with all accounts 堅(jiān)持并滿足所有客戶/合作伙伴期望。 ?? Responsible for managing all relevant KPI’s related to own accounts 負(fù)責(zé)管理與自己的帳戶相關(guān)的所有相關(guān) KPI。

Key Duties and Responsibilities 主要義務(wù)和職責(zé) To ensure that the quality levels of kitchen production and presentation are maintained at their highest level at all times 確保廚房食品質(zhì)量及出品時(shí)刻保持最高水準(zhǔn) To attend the daily kitchen briefings organized by Vice President Culinary 參與每天由餐飲出品副總裁組織的部門例會(huì) To demonstrate excellent product knowledge of all food and special functions held at the resort 準(zhǔn)確掌握所有食物的產(chǎn)品知識(shí)，以及酒店內(nèi)舉行的特殊活動(dòng) To review monthly forecast and schedule resources accordingly 根據(jù)月度預(yù)測(cè)來相應(yīng)備料 To ensure menus are updated and seasonal changes are made in conjunction with the menu cycles 確保菜單及時(shí)更新并有季節(jié)性變化? To establishes and maintains smooth work relationships in the kitchen. 確保時(shí)刻控制本廚房食品成本 To conduct regular checks on all food products for any expired item. 定期檢查本廚房?jī)?nèi)有無任何過期食品 To supervise the undertaking of physical asset inventories on scheduled month. 監(jiān)督月度固定資產(chǎn)的盤點(diǎn) To conduct performance appraisals for kitchen employee 指導(dǎo)廚房員工完成績(jī)效考評(píng) To assist in the process of recruiting new employee for the respective kitchen 協(xié)助各廚房招聘新員工 To perform any additional or special duties, as directed by a superior 根據(jù)管理人員的安排，完成其它額外或特殊任務(wù) To maintain the highest levels of personal hygiene and grooming at all times, as per standard 根據(jù)酒店相關(guān)標(biāo)準(zhǔn)，時(shí)刻保持個(gè)人衛(wèi)生及形象 To attend all training carried out by the Training Department. 根據(jù)本廚房負(fù)責(zé)人的安排參加培訓(xùn)部的所有培訓(xùn) To ensure excellent communication and working relationships with colleagues are maintained and contribute to the team spirit. 確保同事間維持良好的溝通及工作關(guān)系，倡導(dǎo)團(tuán)隊(duì)精神 To ensure that a safe, hygienically fit the working environment is maintained at all times and reports any concerns or faults immediately to the immediate supervisor. 確保工作環(huán)境的安全及衛(wèi)生，一旦發(fā)現(xiàn)任何隱患或錯(cuò)誤，立即報(bào)告給你的直接上級(jí) ? To ensure all fixed assets and equipment are well maintained. 確保所有固定資產(chǎn)及設(shè)備都保持良好的狀態(tài) ? To ensure all activities are carried out honestly, ethically, and within the parameters of the Chinese Law. 確保在酒店內(nèi)的所有活動(dòng)都做到誠實(shí)、有道德并且符合中國法律 ? To work closely with the HACCP manager? 同食品安全衛(wèi)生經(jīng)理密切合作 ? To make HACCP standards a priority for the department 將食品安全衛(wèi)生相關(guān)規(guī)定和標(biāo)準(zhǔn)作為廚房工作的重點(diǎn) ? To follow the standard recipes given to perfection. 時(shí)刻嚴(yán)格遵守酒店的標(biāo)準(zhǔn)食譜 ? To inform Culinary VP directly if there is any issue with recipes, cooking methods, ingredients, or costing. 如果有關(guān)于食譜、烹飪方法、原材料或成本方面的問題，應(yīng)立即通知廚房副總廚等廚房負(fù)責(zé)人?? Competencies 能力要求 Minimum 5 years as cuisine master chef 至少5年主廚經(jīng)驗(yàn) Hotel experience menu and concept creation skill 酒店菜單和概念創(chuàng)作能力 Cost control skill 成本控制技能 Staff management skill 工作人員管理技能 Basic computer skill 基本電腦技能 Control daily order and quality check 控制日常訂單和質(zhì)量檢查 Basic HACCP standards skill 基本HACCP標(biāo)準(zhǔn)技能

Job?Summary 職位簡(jiǎn)述 To?oversee?the?front?office?and?back?office?operation,?lobby,?coordinates?and?monitor?that?all? guests'?arrival,?departure?and?in-house experiences?are?as?per?resort?standards 監(jiān)督前廳部和辦公室的運(yùn)作，大堂，協(xié)調(diào)和監(jiān)督所有客人的到達(dá)，離開和入住的經(jīng)驗(yàn)是按照度假標(biāo)準(zhǔn)來做的。 Key?Duties?and?Responsibilities 主要義務(wù)和職責(zé) Adhere?to?all?Resort?rules?and?regulations?as?per?Service?Standard?Policies?and?procedures. 堅(jiān)持所有酒店規(guī)章按照服務(wù)標(biāo)準(zhǔn)的政策和程序操作。 Ensure?the?reception?team?work?with?a?sales?focused?attitude?and?are?aware?of?sales?opportunities?within?the?resort?which?will?assist?with?the maximization?of?revenue. 確保前臺(tái)有銷售人員專注的態(tài)度接待客人，并了解酒店內(nèi)的所有銷售機(jī)會(huì)，這將有助于實(shí)現(xiàn)收入最大化。 Ensure?all?team?members?are?aware?of?all?room?revenue?targets?and?are?kept?informed?of?performance?results. 確保所有團(tuán)隊(duì)成員都知道所有的收入目標(biāo)，并保持對(duì)業(yè)績(jī)結(jié)果的了解。 Ensure?a?consistently?high?standard?of?presentation?is?maintained?for?both?the?department?and?the?team?members. 確保部門和團(tuán)隊(duì)成員維持一致的高標(biāo)準(zhǔn)。 Oversee?day?to?day?operations?ensuring?resort?standards?are?adhered?to?and?maintained?by?all?team?members. 監(jiān)督日常運(yùn)作，確保所有團(tuán)隊(duì)成員遵守和維護(hù)度假村標(biāo)準(zhǔn)。 Implement?a?full?training?plan?within?the?reception?to?develop?all?personnel?to?their?full?potential. 在接待時(shí)實(shí)施完整的培訓(xùn)計(jì)劃，使所有人員充分發(fā)揮他們的潛能。 Review,?maintain?and?implement?systems?and?procedures?as?directed. 對(duì)審查，維護(hù)和實(shí)施的系統(tǒng)流程，進(jìn)行明確指引。 Review?the?departmental?objectives?and?drive?to?achieve?it. 審查部門的目標(biāo)并實(shí)現(xiàn)它。 Skills,?Experience?&?Educational?Requirements 技能、經(jīng)驗(yàn)和教育要求 Strong?interpersonal?skills 較強(qiáng)的人際交往能力 3?years?&?above?same?position?working?experience?is?a?must 必須具有三年及以上的同崗位管理經(jīng)驗(yàn) Strong?customer?service?focus 較強(qiáng)的顧客服務(wù)關(guān)注度

Job Summary 工作職能總結(jié) As a Restaurant Manager your role is to assist the Assistant Director/Director of Food and Beverage in achieving the stated objectives in sales, cost control and employee retention whilst ensuring the highest standard of guest experience. 作為餐廳經(jīng)理，您的角色是協(xié)助餐飲副總監(jiān)/餐飲總監(jiān)達(dá)成銷售，成本控制和員工保留的既定目標(biāo)，同時(shí)確保客人體驗(yàn)的最高標(biāo)準(zhǔn)。 Key Duties and Responsibilities 關(guān)鍵角色和職責(zé) Ensure guests are welcomed by staff, seated and attended to warmly and courteously at all time and address guest issues during service according to company procedure. 確?？腿耸艿絾T工的及時(shí)歡迎，一直熱情周到，并根據(jù)公司政策及標(biāo)準(zhǔn)解決客戶問題。 Maintain a complete understanding of all policies, procedures, standards, specifications, guidelines and training programmes. 確保對(duì)所有政策，程序，標(biāo)準(zhǔn)，規(guī)格，準(zhǔn)則和培訓(xùn)計(jì)劃時(shí)刻有著全面深刻地了解。 Ensure company objectives are achieved in regards to sales, service, quality, appearance and sanitation of the establishment through the training of employee’s whist maintaining a positive and productive working environment. 通過培訓(xùn)員工的維持積極和富有成效的工作環(huán)境來確保企業(yè)的銷售，服務(wù)，質(zhì)量，外觀和衛(wèi)生設(shè)施的目標(biāo)。 Oversee employment performance appraisals are followed and completed on a timely basis. 監(jiān)督員工績(jī)效考核按時(shí)跟進(jìn)和完成。 Ensure reservations are maximised within the restaurant in liaison with Reception and the central reservations team. 與前臺(tái)接待及預(yù)定中心一起協(xié)作以確保餐廳預(yù)訂量最大化。 Maintain a comprehensive knowledge of the menu and an understanding of the wine list up selling to guests when appropriate. 保持對(duì)餐廳菜單的全面了解，并懂得運(yùn)用正確的葡萄酒知識(shí)，以便在適當(dāng)時(shí)向客人積極銷售產(chǎn)品。 Proactively communicate with the kitchen regarding menu changes, availabilities and specials. 隨時(shí)主動(dòng)與廚房團(tuán)隊(duì)交流溝通菜單的更改、菜品的可用性及每日特薦菜品等信息。 Ensure adherence to cash handling and reconciliation procedures in accordance with company policy. 確?，F(xiàn)金處理和對(duì)賬程序嚴(yán)格遵守公司規(guī)定并按照政策執(zhí)行。 Identify business opportunities which provide greatest return on investment aligned with company strategy. 尋找符合公司戰(zhàn)略的最大投資回報(bào)商業(yè)潛在機(jī)會(huì)。 Manage relevant reporting and analysis of the outlet to ensure cost effective goals are being met and surpassed. 管理餐廳的相關(guān)報(bào)告和分析，以確保成本效益目標(biāo)的達(dá)成并努力超越。 Maintain responsibility for leading, inspiring and motivating the restaurant team to achieve workforce stability, productivity and loyalty. 保持對(duì)領(lǐng)導(dǎo)、鼓勵(lì)和激勵(lì)餐廳團(tuán)隊(duì)的責(zé)任，保證員工工作的穩(wěn)定性、效率以及忠誠度。 Works as a team, liaises and coordinates with team, peers and other senior managers of all divisions 以良好的團(tuán)隊(duì)意識(shí)與團(tuán)隊(duì)成員及別部門管理層進(jìn)行有效協(xié)調(diào)溝通。 Executes any other work or responsibility within his scope of duty given by the superior 協(xié)助上級(jí)執(zhí)行完成相應(yīng)職責(zé)工作。

Job Summary 職位簡(jiǎn)述 To assist Owner’s Representative to plan, organize and guide all process of? owner office to ensure a memorable arrival & departure experiences as well as quality reception service that is consistent with SOPs. 協(xié)助業(yè)主代表計(jì)劃、組織和指導(dǎo)業(yè)主方的工作，確保為業(yè)主方客人提供難忘的體驗(yàn)以及根據(jù)標(biāo)準(zhǔn)運(yùn)營程序提供高質(zhì)量的接待服務(wù)。

【崗位職責(zé)】 1、對(duì)所有的理療項(xiàng)目和服務(wù)做到高度專業(yè)的水準(zhǔn)。 2、在表格、文件夾和柜子里更新所有的美容評(píng)估卡、優(yōu)待券、美容項(xiàng)目，累記所有美容產(chǎn)品。 3、協(xié)助接待自己工作區(qū)域內(nèi)的所有賓客。 4、在理療房里要細(xì)心的照顧好賓客，提供滿意的服務(wù)。 5、處理有關(guān)賓客理療的注意事宜。 6、確保所有的理療項(xiàng)目都按照酒店的標(biāo)準(zhǔn)執(zhí)行。 7、更新水療的美容、按摩技術(shù)和產(chǎn)品知識(shí)。 8、確保所有的護(hù)理間要基礎(chǔ)于健康、安全和衛(wèi)生標(biāo)準(zhǔn)來打掃干凈和維護(hù)。 【崗位要求】 1、儀表大方，熟悉美容產(chǎn)品和手法； 2、持有美容師證書者、有美容院及大型會(huì)所工作經(jīng)驗(yàn)者優(yōu)先考慮； 3、良好的語言表達(dá)能力，善于溝通，服務(wù)意識(shí)強(qiáng)，工作耐心細(xì)致； 4、吃苦耐勞，愛崗敬業(yè)，良好的個(gè)人素質(zhì)，較高的職業(yè)素養(yǎng)和道德； 5、性格開朗樂觀，積極向上，團(tuán)隊(duì)協(xié)作能力強(qiáng)。

招聘需求人數(shù)：1人 餐飲管培生1人 一、項(xiàng)目介紹 管培生項(xiàng)目為24個(gè)月，前6個(gè)月在三亞·亞特蘭蒂斯度假區(qū)各部門輪崗，熟悉及了解各部門工作細(xì)則和流程。后18個(gè)月由上海復(fù)星集團(tuán)分配輪崗崗位，每六個(gè)月一次輪崗，將會(huì)有機(jī)會(huì)前往復(fù)星集團(tuán)旗下海外產(chǎn)業(yè)進(jìn)行輪崗。此項(xiàng)目主要目的是培養(yǎng)管培生成為重點(diǎn)人才，未來成為一線管理者。 1、深度參與部門的運(yùn)作過程及決策制定； 2、承擔(dān)一定的工作任務(wù)并推動(dòng)達(dá)成； 3、對(duì)日常工作流程中出現(xiàn)的問題，提出改善建議，提升工作效率； 4、在現(xiàn)有產(chǎn)品基礎(chǔ)上，不斷創(chuàng)新，持續(xù)迭代。 二、崗位要求 1、國內(nèi)外知名院校2024屆應(yīng)屆畢業(yè)生本科及以上學(xué)歷，傾向理工類專業(yè)及酒店旅游類專業(yè)。 2、對(duì)事物有探索和鉆研精神，愿意接受具有挑戰(zhàn)性的任務(wù)。 3、具有良好的問題分析和總結(jié)能力，邏輯思考能力及獨(dú)立思考和判斷能力并具有國際化視野。 4、有較好的溝通協(xié)調(diào)能力、書面表達(dá)能力和演講表達(dá)能力強(qiáng)，能熟練使用英文作為工作語言。 5、對(duì)文旅酒店行業(yè)了解并熱愛此行業(yè)。 三、福利待遇 1、入職即享有資深主管級(jí)別待遇。 2、學(xué)習(xí)多方位的在線課程及與人力資源總監(jiān)一對(duì)一面談指導(dǎo)。 3、包食宿，宿舍配套免費(fèi)員工餐廳（一日三餐，酒店一日四餐），免費(fèi)健身房。 4、上下班往返酒店免費(fèi)接送班車。 5、每人每年水族館、水世界、C秀門票各四張。 四、招聘流程 投遞簡(jiǎn)歷→簡(jiǎn)歷初篩（如初篩通過，會(huì)在五個(gè)工作日內(nèi)聯(lián)系）→初試（人力資源部）→復(fù)試（部門負(fù)責(zé)人、總裁）→發(fā)送Offer 具體面試時(shí)間和形式以電話/企業(yè)微信信息通知為準(zhǔn)。

Job Summary? 職位簡(jiǎn)述? To co-ordinate and oversee all resort operations in the absence of the Resort Managment or designate during nights. To ensure the safety and security of guests.? 在度假村管理層不當(dāng)值的情況下，夜班經(jīng)理協(xié)調(diào)和監(jiān)督所有的度假村的夜間運(yùn)營工作，確?？腿说陌踩? Key Duties and Responsibilities? 主要義務(wù)和職責(zé)?? ? Attending Night shift meeting.? ? 參加夜班交班會(huì)議。? ? Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and ? Beverage Outlets, Public Areas, Car Parking.? ? 在上班期間對(duì)大堂和后臺(tái)區(qū)域進(jìn)行檢查，包括前廳、客房、大堂、餐廳、公共區(qū)域、停車場(chǎng)等。? ? Work closely with security to maintain safety in the Hotel.? ? 與安全部門緊密合作，確保酒店的安全。? ? Ensure all team members are aware of all room revenue targets and are kept informed of performance results.? ? 確保所有團(tuán)隊(duì)成員都知道所有的收入目標(biāo)，并保持對(duì)業(yè)績(jī)結(jié)果的了解。? ? Review VIP arrival& special events.? ? 檢查貴賓的到達(dá)和特別會(huì)議。? ? Prepare the DOR (Daily Operations Report) and send it to the superiors, review all complaints and ensure the closure of all pending complaints.? ? 準(zhǔn)備好(每日運(yùn)營報(bào)告)并將其發(fā)送給上級(jí)，查看所有投訴，確保所有未決投訴的跟進(jìn)。? ? Ensure all non-guaranteed reservations are released at the appointed time.? ? 確保所有非擔(dān)保預(yù)訂在指定時(shí)間內(nèi)釋放。? ? Adhere to the resort selling strategy by ensuring the use of correct rates.?? ? 確保所有的預(yù)訂都是通過專業(yè)的方式來處理，確保客人會(huì)帶來更多預(yù)訂。? ? Ensure guests are communicated and assisted in an efficient, warm and professional manner by all team members.? ? 確保團(tuán)隊(duì)成員以以高效、熱情、專業(yè)的態(tài)度與客人溝通和協(xié)助。 ? Oversee Night operations ensuring resort standards are adhered to and maintained by all team members.? ? 監(jiān)督夜間運(yùn)作，確保所有團(tuán)隊(duì)成員遵守和維護(hù)度假村標(biāo)準(zhǔn)。? ? Overlook the entire Hotel operating during the night shift operation.? ? 夜班期間要檢查所以運(yùn)營部門的工作。? ? Be aware of all emergency procedures during night shift operation.? ? 在夜間值班時(shí)注意所有的緊急程序? ? Ensure a consistently high standard of presentation is maintained for both the department and the team members.? ? 積極評(píng)價(jià)客人的意見和反饋，與團(tuán)隊(duì)成員溝通，并實(shí)施措施以提高客人的滿意度。? ? Have full knowledge of all products and services provided by the resort and in the local area.? ? 充分了解度假村和當(dāng)?shù)氐貐^(qū)提供的所有產(chǎn)品和服務(wù)。? ? Implement a full training plan within the reception to develop all personnel to their full potential during Night shift.? ? 在前臺(tái)執(zhí)行一個(gè)完整的培訓(xùn)計(jì)劃，在夜間班期間培養(yǎng)所有的員工充分發(fā)揮他們的潛能。? ? Conduct Annual Appraisals with all team members and ensure follow-up of targets for team members are being followed up and monitored.? ? 檢查、維護(hù)和執(zhí)行系統(tǒng)和程序。? ? Ensure Night shift handover is conducted in a professional and constructive manner.? ? 確保夜班交接班以專業(yè)和建設(shè)性的方式進(jìn)行。? ? Regularly spot check duty shift checklists to ensure tasks are completed.? ? 定期檢查值班檢查表，確保任務(wù)完成。? ? Spot check passport scans to ensure accuracy as per Sanya Authorities requirements for transfers.

1、協(xié)助銷售總監(jiān)、副總監(jiān)創(chuàng)造水世界，水族館，海豚灣的營業(yè)收入。 2、聯(lián)系與發(fā)展符合亞特蘭蒂斯要求的地接旅行社、旅游批發(fā)商、旅行代理商、旅游經(jīng)營者、學(xué)校、協(xié)會(huì)和公司。 3、 通過銷售拜訪，電話銷售和書面溝通的形式與地接旅行社，旅游批發(fā)商和旅游公司保持密切的合作關(guān)系。 4、 根據(jù)銷售計(jì)劃，籌備與執(zhí)行策略活動(dòng)。 5、 根據(jù)營銷計(jì)劃方案，協(xié)助銷售總監(jiān)/副總監(jiān)執(zhí)行落實(shí)營銷活動(dòng)。 6、 在必要時(shí)代表亞特蘭蒂斯水世界，水族館，海豚灣參加貿(mào)易展示會(huì)、研討會(huì)及展會(huì)。 7、尋找渠道開發(fā)的創(chuàng)新思路，增加水世界、水族館、海豚灣增加曝光率并帶動(dòng)顧客的消費(fèi)需求。? 8、定期分析當(dāng)前和潛在市場(chǎng)的動(dòng)態(tài)以及競(jìng)爭(zhēng)對(duì)手的市場(chǎng)活動(dòng)。 9、參加每周銷售例會(huì)，匯報(bào)工作內(nèi)容，交流想法和思路以確保團(tuán)隊(duì)有效溝通。 10、 在不影響正常售票的前提下，同水世界運(yùn)營團(tuán)隊(duì)緊密合作，執(zhí)行所有方案計(jì)劃。 11、 審查水世界、水族館、海豚灣的每日統(tǒng)計(jì)數(shù)據(jù)，充分了解業(yè)務(wù)目標(biāo)要求。 12、 合理追蹤月度，季度和年終收入統(tǒng)計(jì)。

崗位職責(zé) 1、負(fù)責(zé)客房部的整體經(jīng)營和運(yùn)作；分配督導(dǎo)員工工作，制定工作計(jì)劃。 2、確保部門成本及各項(xiàng)費(fèi)用，得以良好的控制。 3、根據(jù)酒店的運(yùn)營標(biāo)準(zhǔn)，隨時(shí)對(duì)房間和設(shè)施設(shè)備及各項(xiàng)物品進(jìn)行檢查。 4、制定部門的年度預(yù)算，并確保部門的經(jīng)營費(fèi)用控制在預(yù)算之內(nèi)。 5、檢查客房部的設(shè)施和管理，抽查及提升本部門整體工作質(zhì)量及工作效率。 6、組織編制部門工作程序及工作考評(píng)。 崗位要求 1、積極主動(dòng)，有較強(qiáng)的溝通能力。 2、有3年以上同星級(jí)客房管理工作經(jīng)驗(yàn)。 3、熟悉客房部專業(yè)知識(shí)，熟練使用電腦。 4、掌握熟悉客房管理、服務(wù)流程和質(zhì)量標(biāo)準(zhǔn)。 5、具有組織協(xié)調(diào)能力、應(yīng)變能力、經(jīng)營能力以及文字表達(dá)能力和信息管理能力。

1.根據(jù)衛(wèi)生標(biāo)準(zhǔn)嚴(yán)格操作安全生產(chǎn)，保證食品的質(zhì)量。 2.嚴(yán)格遵守每個(gè)工作流程,妥善保管食物原材料，合理用料，降低消耗成本。 4.檢查每日餐后的原料消耗，及時(shí)申購、補(bǔ)充。 5.配合食品檢驗(yàn)部進(jìn)行食品檢查，確保賓客食品的絕對(duì)安全。 6.領(lǐng)導(dǎo)、培訓(xùn)和開發(fā)甜點(diǎn)師助理 7.參與自助餐服務(wù) 8.確保甜點(diǎn)擺放整齊美觀 職位要求： 1. 愿意每周工作6天 2. 相關(guān)烹飪證書 3. 有多年餅房工作經(jīng)驗(yàn) 4. 了解傳統(tǒng)糕點(diǎn)、膳食和維也納面包的制作 5. 懂英語者優(yōu)先

1、擬定洗衣房預(yù)算，嚴(yán)格控制洗滌原料及各類物資的質(zhì)量，成本，確保消耗和總生產(chǎn)量的平衡，完成計(jì)劃指標(biāo)。 2、與布草、員工制服等使用部門及時(shí)溝通，不斷提高洗滌質(zhì)量，保證供應(yīng)。 3、與工程部協(xié)作，做好機(jī)械設(shè)備和洗滌工具的維修保養(yǎng)，確保各部位運(yùn)轉(zhuǎn)正常。 4、督導(dǎo)，檢查布草，洗滌用品等的盤點(diǎn)工作，合理控制使用量及儲(chǔ)備量，避免流失與浪費(fèi)。 5、完成上級(jí)指派的其他任務(wù)。

Job Summary 職位簡(jiǎn)述 To Assist Front Office Manager to oversee the front desk and back-office operation, lobby, coordinates and monitor that all guests arrival, departure and in-house experiences are as per resort standards 協(xié)助前廳經(jīng)理監(jiān)督前臺(tái)和后臺(tái)辦公室的運(yùn)作，大堂協(xié)調(diào)和監(jiān)督所有客人的到達(dá)，離開和得到入住的體驗(yàn)是依照度假標(biāo)準(zhǔn)的。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) Adhere to all Resort rules and regulations as per Service Standard Policies and procedures 堅(jiān)持所有酒店規(guī)章按照服務(wù)標(biāo)準(zhǔn)的政策和程序操作。 Ensure the reception team work with a sales focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue. 確保前臺(tái)接待以專注的態(tài)度接待客人，并了解酒店內(nèi)的所有增銷機(jī)會(huì)，這將有助于實(shí)現(xiàn)收入最大化。 Attending daily operation meeting 參加每天的運(yùn)營會(huì)議。 Attending all group meetings. 參與所有團(tuán)隊(duì)的會(huì)議。 Ensure all team members are aware of all room revenue targets and are kept informed of performance results. 確保所有團(tuán)隊(duì)成員都知道所有的收入目標(biāo)，并保持對(duì)業(yè)績(jī)結(jié)果的了解。 Review VIP arrival& special events. 查閱貴賓到店和特殊度假村活動(dòng)。 Ensure all non-guaranteed reservations are released at the appointed time. 確保所有非擔(dān)保預(yù)訂在指定時(shí)間內(nèi)被取消。 Adhere to the resort selling strategy by ensuring the use of correct rates. 堅(jiān)持銷售策略，確保使用正確的價(jià)格。 Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests. 確保所有的預(yù)訂都是通過專業(yè)的方式來處理，確?？腿藭?huì)帶來更多預(yù)定。 Ensure a consistently high standard of presentation is maintained for both the department and the team members. 確保部門成員維持一致的高標(biāo)準(zhǔn)。

Job Summary 職位簡(jiǎn)述 The Senior Specialist-Marine Mammals? is responsible foroverseeing the Specialist- Marine Mammals for maintaining a hygienic andhealthy living environment for all Marine mammals，Ensure that animals receiveall planned diets in accordance with planned maintenance of regular behavioralstandards and daily DPE operations，Perform daily Animal ENRICHMENTto be eligible for work on any shift, animal observation and recording，Can complete the cleaningand disinfection of animals' living environment as required, can complete thedaily interaction and performance of animals, interaction science popularizationand performance hosting work. 高級(jí)海洋動(dòng)物保育專員負(fù)責(zé)監(jiān)督海洋動(dòng)物保育專員，參與確保所有海洋哺乳動(dòng)物保持一個(gè)衛(wèi)生而健康的生活環(huán)境、保證它們獲得所有計(jì)劃食量。按照計(jì)劃進(jìn)行常規(guī)行為標(biāo)準(zhǔn)的保持，日常DPE的操作，按計(jì)劃進(jìn)行動(dòng)物豐容（ENRICHMENT）,可勝任任何班次的工作內(nèi)容，動(dòng)物觀察及記錄，可按要求完成動(dòng)物生活環(huán)境的清潔及消毒工作，可完成動(dòng)物日?；?dòng)及表演工作，互動(dòng)科普及表演主持工作 。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) Proficient in all daily operationsrelated to “Specialist- Marine Mammals”. 可熟練完成“海洋動(dòng)物保育專員”的所有日常操作。 Maintenance and modification ofMarine animal behavior. 海洋動(dòng)物行為的維護(hù)與修正。 Independently complete the designand training of new behaviors of Marine animals. 獨(dú)立完成海洋動(dòng)物新行為的設(shè)計(jì)及訓(xùn)練。 Serve as a trainer for the “Specialist- Marine Mammals”. 可以作為“海洋動(dòng)物保育專員”的培訓(xùn)師。 Training on new animal medicalbehavior, new interactive performance behavior, innovative animal enrichmentprograms and training of Specialist- Marine Mammals. 動(dòng)物醫(yī)療新行為的訓(xùn)練，互動(dòng)表演新行為的訓(xùn)練，動(dòng)物豐容項(xiàng)目的創(chuàng)新及對(duì)海洋動(dòng)物保育專員的培訓(xùn)工作。 Make daily observations of animalsand report any abnormalities or change of normal animal behavior to necessaryManagement personnel. 每日仔細(xì)觀察海洋哺乳動(dòng)物的行為狀況，發(fā)現(xiàn)異常需向管理人員報(bào)告。 Maintain a safe and sanitary workingarea and animal living conditions. 保持工作環(huán)境和海洋哺乳動(dòng)物生活環(huán)境清潔、衛(wèi)生、安全。 Follow SOP guidelines andinstruction for proper preparation of animal food diets. This includesextensive attention to detail for cleaning of food prep areas and food storageareas. 按照 SOP 的指導(dǎo)為它們準(zhǔn)備食物；食物準(zhǔn)備區(qū)和食品存儲(chǔ)區(qū)要始終保持清洗干凈、整潔衛(wèi)生。 Maintain all exhibit equipment andarea responsibilities on daily basis. 每日都需對(duì)全部展覽設(shè)備和區(qū)域進(jìn)行維護(hù)、管理。 Acquire basic knowledge in animalhusbandry and training techniques through supervised structured participation,listening, observation, and reading materials provided. 積極參與有組織的活動(dòng)，認(rèn)真聽、認(rèn)真看、認(rèn)真閱讀相關(guān)資料，掌握海洋哺乳動(dòng)物的飼養(yǎng)和訓(xùn)練基本技術(shù)。 Under close supervision, administeranimal vitamins properly.? 在密切觀察的基礎(chǔ)上為它們合理補(bǔ)充維生素。? Maintain animal records, animalobservations and departmental notebooks. 作好觀察記錄、分門別類作好筆記。 Develop exceptional customer serviceskills for performing supportive roles in education and animals’ interactionprograms. 掌握卓越的客戶服務(wù)技巧、增強(qiáng)動(dòng)物訓(xùn)練技能、提高動(dòng)物互動(dòng)項(xiàng)目的觀賞性。 Develop the ability to care andtrain the animals. 不斷提高照顧、訓(xùn)練動(dòng)物的技能。 Displays the ability to report forduty at scheduled time and in proper uniform.?Must be available for any shift necessary to care for and observe theanimals. 按規(guī)定時(shí)間上班、著裝符合要求。遇有輪班需隨叫隨到，以確保動(dòng)物始終有人照料。 Maintains a sound knowledge of theCompany’s facilities and related services. 對(duì)公司的設(shè)施和相關(guān)服務(wù)要諳熟于心。 Develop a professional approach tothe career and function as a team member showing consideration, tolerance,cooperation, reliability and the ability to accept constructive criticism. 身為團(tuán)隊(duì)一員，需不斷發(fā)展自身專業(yè)素養(yǎng)，要細(xì)心、寬容、肯合作、敢擔(dān)當(dāng)、善于接受建設(shè)性的批評(píng)意見。 Performs all duties related toanimal and guest needs as requested by management and as the department requiresregardless of time, day or location. 不管何時(shí)何地，均應(yīng)按照相關(guān)管理要求和部門要求滿足客人需求、切實(shí)履行照看動(dòng)物的職責(zé)。 Maintain the department standard ofexcellent physical condition as needed to perform all aspects of the job safely.? Must be able to pass physical swim test on anannual basis. 負(fù)責(zé)各項(xiàng)工作時(shí)，身體條件均應(yīng)嚴(yán)格達(dá)到部門所設(shè)定的標(biāo)準(zhǔn)，以確保安全無誤。每年均需參加游泳測(cè)試并且需過關(guān)。 Responsible understanding andapplying all information contained in department manuals and communicationnotebooks. 部門手冊(cè)和溝通筆記本中的內(nèi)容需消化、掌握。 Training on new animal medicalbehavior, new interactive performance behavior, innovative animal enrichmentprograms and training of Specialist- Marine Mammals. 動(dòng)物醫(yī)療新行為的訓(xùn)練，互動(dòng)表演新行為的訓(xùn)練，動(dòng)物豐容項(xiàng)目的創(chuàng)新及對(duì)海洋動(dòng)物保育專員的培訓(xùn)工作。 Skills, Experience & Educational Requirements 技能、經(jīng)驗(yàn)和教育要求 Basic knowledge of IMATA (2004)International Training Standards for Marine mammals. 掌握IMATA(2004)國際海洋哺乳動(dòng)物訓(xùn)練標(biāo)準(zhǔn)基本知識(shí)。 Understand the range of importantindicators in Marine mammals (e.g., respiration, fecal traits, etc.). 了解海洋哺乳動(dòng)物重要指標(biāo)范圍（如：呼吸，排泄物性狀等等）。 Any swimming 50 meters, snorkelingwithout equipment 20 meters, tread water for 2 minutes, can dive into the 4meters deep pool to salvage 0.5KG lead. 任意泳姿50m，潛泳無裝備20米，?踩水2分鐘，可潛入4米深的水池打撈0.5KG鉛塊。 Possess certificate of Open WaterScuba Certification. 擁有開放水域潛水員等級(jí)證書 。 At least 6 years working experiencewith Marine mammals. 至少擁有6年以上與海洋哺乳動(dòng)物工作經(jīng)驗(yàn)。 Demonstrate the ability tocommunicate in a clear and professional manner. 能夠清晰而專業(yè)的溝通。 Basic English communication skillsare required. 需要具備基礎(chǔ)的英語溝通能力。

負(fù)責(zé)管理燈光視頻組的日常運(yùn)營維護(hù)工作，制定SOP，維保計(jì)劃，預(yù)算等工作，保證演出設(shè)備正常運(yùn)行。 【主要義務(wù)和職責(zé)】 管理燈光視頻特效設(shè)備日常檢查預(yù)設(shè)維護(hù)，根據(jù)公司演出計(jì)劃，制定設(shè)備維護(hù)保養(yǎng)計(jì)劃，并根據(jù)計(jì)劃監(jiān)督執(zhí)行； 保障燈光視頻組排練、演出質(zhì)量及演出效果，確保無重大演出安全事故發(fā)生； 制定和更新部門SOP及應(yīng)急預(yù)案，并安排全員培訓(xùn)及考核實(shí)行，各項(xiàng)工作記錄文件歸檔； 制定部門預(yù)算，制定燈光視頻特效備品備件及耗材使用采購計(jì)劃及落實(shí)執(zhí)行，落實(shí)部門資產(chǎn)保管、使用及維護(hù)工作； 制定崗位職責(zé)及考勤獎(jiǎng)懲制度，增加核心團(tuán)隊(duì)建設(shè)與骨干力量培養(yǎng)。 【技能、經(jīng)驗(yàn)和教育要求】 視頻、燈光設(shè)計(jì)等相關(guān)專業(yè)； 5年及以上舞臺(tái)燈光或視頻工作經(jīng)驗(yàn)； 中專及以上學(xué)歷。

現(xiàn)招聘零點(diǎn)廚房副廚師長一名（米其林/黑珍珠背景優(yōu)先）； Job Summary 職位簡(jiǎn)述 He/she will assist the Chef De Cuisine to lead, manage, and organize all requirements to the highest standards and in accordance with the standard operating procedures as implemented by the Executive Chef. He/she will ensure proper hygiene and sanitation in the workplace under his jurisdiction, adequate stocks of food supply, inter-department coordination, and training. He/she will carry the full responsibility of the operating equipment including its inventory levels. He/she must ensure to maintain the resort food cost at all times. He/she will ensure and enforce the set service standard procedures by directing, supervising, and motivating staff to perform to the highest level of service. He/she will communicate with the guests and share feedback with the chef in charge and the management. The feedbacks then will ensure high levels of food and service quality and guest satisfaction are maintained at all times. He/she will abide by the instructions and laws issued by the Chinese authorities, the HACCP requirement, and the company’s set standards whichever is higher in connection to food handling, hygiene, and food storage. 根據(jù)總廚批準(zhǔn)的標(biāo)準(zhǔn)操作流程來協(xié)助廚師長領(lǐng)導(dǎo)、管理并組織本廚房的工作。管理本廚房員工嚴(yán)格遵守廚房食品安全衛(wèi)生程序，務(wù)必做到能同部門內(nèi)部高效溝通并參與培訓(xùn)。對(duì)本廚房的設(shè)施設(shè)備負(fù)有全部責(zé)任，包括對(duì)其的盤點(diǎn)。確保時(shí)刻控制食品成本，通過指導(dǎo)、監(jiān)督和激勵(lì)本廚房員工來將服務(wù)質(zhì)量提升至最高水平。與客人交流并向當(dāng)班廚房負(fù)責(zé)人及管理層反饋客人意見，該反饋意見會(huì)不斷提高食品及服務(wù)質(zhì)量和顧客滿意度。關(guān)于食品操作、衛(wèi)生及儲(chǔ)存等問題必須遵守中國法律法規(guī)、食品衛(wèi)生安全要求及酒店相關(guān)規(guī)定。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) To ensure that the quality levels of kitchen production and presentation are maintained at their highest level at all times. 確保廚房食品質(zhì)量及出品時(shí)刻保持最高水準(zhǔn) To ensure that the kitchen and working areas are thoroughly clean at all times. 確保廚房及工作區(qū)域時(shí)刻保持潔凈 To presents oneself in a way that enhances the overall guest experience, by adding life and energy into each outlet. 通過自己的努力，使各餐廳充滿活力和激情，以此提高客人的總體滿意度 To ensures that all mise en place is correctly prepared prior to commencement of service. 確保在開始營業(yè)前，所有的食品材料都已正確準(zhǔn)備好

職責(zé)和義務(wù)：? 1. 按照酒店宣傳品和廣告的標(biāo)準(zhǔn)制作設(shè)計(jì)。? 2. 為市場(chǎng)傳訊經(jīng)理提供所有宣傳品和廣告的設(shè)計(jì)方面的技術(shù)支持。 3. 準(zhǔn)備每周工作報(bào)告給市場(chǎng)傳訊經(jīng)理。? 4. 維護(hù)酒店形象。? 5. 參加酒店促銷活動(dòng)。? 6. 與市場(chǎng)傳訊經(jīng)理合作，確保在所有飯店宣傳品、廣告及媒體報(bào)道都給 飯店帶來最優(yōu)良的形象宣傳。? 崗位要求 1. 具備互聯(lián)網(wǎng)及電子商務(wù)方面的知識(shí)。? 2. 使用電腦平面設(shè)計(jì)，相片處理、印刷編輯軟件。 精通PS\AI等設(shè)計(jì)軟件。 3. 了解IBM 和蘋果電腦的使用。 4. 精通攝影攝像技能。

崗位職責(zé) 1、全面負(fù)責(zé)宴會(huì)和會(huì)議，展示會(huì)等的推銷、預(yù)訂工作； 2、制定宴會(huì)銷售的市場(chǎng)推銷計(jì)劃、簡(jiǎn)歷并完善宴會(huì)銷售部工作程序和標(biāo)準(zhǔn)，制定宴會(huì)銷售部規(guī)章制度并指揮實(shí)施； 3、參加酒店管理人員會(huì)議、完成上傳下達(dá)工作； 4、安排布置并督導(dǎo)下屬人員的正常工作； 5、建立改善宴會(huì)日記、客戶合同存檔、宴會(huì)訂單和預(yù)報(bào)單的存檔記錄，使之成為有效的工作程序和管理手段； 6、與餐飲部總監(jiān)和行政總廚溝通協(xié)調(diào)，共同議定宴會(huì)菜單及價(jià)格； 7、與其他部門溝通、協(xié)調(diào)、密切配合； 8、定期對(duì)下屬進(jìn)行績(jī)效評(píng)估，按獎(jiǎng)懲制度實(shí)施獎(jiǎng)懲，并加強(qiáng)對(duì)員工的培訓(xùn)工作、提高員工素質(zhì)。 崗位要求 1、具有酒店宴會(huì)銷售崗位工作經(jīng)驗(yàn)，特別是包廂宴會(huì)的銷售，能結(jié)合行業(yè)特點(diǎn)開展整體市場(chǎng)營銷工作，有一定的客戶積累，團(tuán)隊(duì)合作精神； 2、對(duì)高檔宴會(huì)的組織及執(zhí)行有豐富的經(jīng)驗(yàn)； 3、具有較強(qiáng)的管理能力、判斷和決策能力、人際溝通協(xié)調(diào)能力、計(jì)劃與執(zhí)行能力； 4、工作細(xì)致、嚴(yán)謹(jǐn)，并具有戰(zhàn)略前瞻性思維。

Job Summary? 職位簡(jiǎn)述? To oversee the reception desk and bell services, monitor that all guests' arrival, departure and in-house follow resort standards enhance guest's satisfaction. 按照度假村的標(biāo)準(zhǔn)監(jiān)督前臺(tái)接待和行李服務(wù)，確保客人入住和離店能夠獲得符合度假村標(biāo)準(zhǔn)的服務(wù)，提高客人滿意度。 Key Duties and Responsibilities? 主要義務(wù)和職責(zé) Ensure the reception and bell team work with a sales focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue.? 確保前臺(tái)接待用專注的態(tài)度接待客人，并了解酒店內(nèi)的所有增銷機(jī)會(huì)，這將有助于實(shí)現(xiàn)收入最大化。? Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.? 確保團(tuán)隊(duì)成員以高效、熱情、專業(yè)的方式和客人溝通和提高協(xié)助。? Carry out briefings and on the job training and review with focus on guest satisfaction.? 進(jìn)行例會(huì)和崗位培訓(xùn)，審查的關(guān)注客人滿意度。?? Oversee day to day operations ensuring resort standards are adhered to and maintained by all team members.? 監(jiān)督日常運(yùn)營，確保所有團(tuán)隊(duì)成員遵守和維護(hù)度假村標(biāo)準(zhǔn)。? Adhere to resort credit policies to ensure all expected revenues are secured.? 堅(jiān)持酒店信貸政策，確保實(shí)現(xiàn)所有預(yù)期收益。? Ensure all team members are aware of all room revenue targets and are kept informed of performance results.? 確保所有團(tuán)隊(duì)成員都知道所有的客房收入目標(biāo)，并保持對(duì)業(yè)績(jī)結(jié)果的了解。? Ensure all non-guaranteed reservations are released at the appointed time.? 確保所有非擔(dān)保預(yù)訂在指定時(shí)間內(nèi)被取消。?? Ensure a consistently high standard of presentation is maintained for both the department and the team members.? 確保部門成員維持一致的高標(biāo)準(zhǔn)。? Ensure that all room allocation is done in timely manner.? 確保所有房間的分配都及時(shí)完成。? Review VIP arrival& Special events.? 查閱貴賓抵達(dá)和特殊度假村活動(dòng)。? Liaise with housekeeping department for the daily arrival and departure preparation.? 與客房部保持溝通，為日常的到店和離店準(zhǔn)備。? Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.? 積極回顧的意見和反饋，團(tuán)隊(duì)成員溝通，并實(shí)施措施以提高客人的滿意度。 Maintain and oversee accuracy of guest profiles and remarks.? 維護(hù)和監(jiān)督客人資料的準(zhǔn)確性。?? Spot check passport scans to ensure accuracy as per Sanya Authorities requirements for transfers.? 根據(jù)三亞有關(guān)部門的要求，現(xiàn)場(chǎng)檢查護(hù)照的掃描，以確保其準(zhǔn)確性。? Ensure all daily system closing procedures and reports are being completed as per resort standards.? 確保所有的日常系統(tǒng)關(guān)閉程序和報(bào)告都按酒店標(biāo)準(zhǔn)完成。? Review the measurements related to customer satisfaction.? 檢查客戶滿意度相關(guān)的數(shù)據(jù)。? Handle guest complaint.? 處理客人投訴。

崗位職責(zé) 1、根據(jù)公司人力資源規(guī)劃制定相關(guān)部門的招聘策略、招聘計(jì)劃； 2、負(fù)責(zé)相關(guān)領(lǐng)域的人力資源市場(chǎng)分析，有效管理及優(yōu)化招聘渠道； 3、負(fù)責(zé)相關(guān)部門的具體招聘工作，包括人才尋訪、面試、錄用等； 4、參與招聘體系建設(shè)及相關(guān)的優(yōu)化、創(chuàng)新項(xiàng)目。 崗位要求 1、大專以上學(xué)歷，三年年以上大型企業(yè)人力資源工作經(jīng)驗(yàn)，其中招聘工作經(jīng)驗(yàn)至少1年以上； 2、熟悉招聘業(yè)務(wù)流程以及各種招聘渠道； 3、熟練掌握兩種以上人才測(cè)評(píng)或面試技巧； 4、思維敏捷，富有工作激情，具較強(qiáng)的溝通能力與協(xié)調(diào)能力。

Job Summary 職位簡(jiǎn)述 To provide owner VIP guests with full butler services throughout the guest stay and ensuring the guest experiences through a professional and personalized service from pre-arrival departure from the resort. All preferences and requests are attended to in a courteous and efficient manner as per resort standards. 為業(yè)主VIP客人提供全方位的管家服務(wù)，讓客人從到店至離店享有專業(yè)化、個(gè)性化的服務(wù)。根據(jù)酒店標(biāo)準(zhǔn)，以周到和高效的服務(wù)態(tài)度滿足客人的喜好和要求。