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  • 合肥 | 5年以上 | 大專 | 提供食宿

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-14
    • 收藏
    • 投遞簡歷
    ?Ensure the Spa & Health Club operating procedures are adhered to and reviewed on a three monthly basis. 確保嚴(yán)守水療與健身中心操作程序,并每三個(gè)月審核一次。 ?Drive the strategic direction of the the Spa & Health Club under the guidance of the Hotel Manager. 在酒店經(jīng)理的指導(dǎo)下推行水療與健身中心的戰(zhàn)略發(fā)展方向。 ?Work with the various departments within the hotel to maximize revenue and control costs in line with the best practices in the industry. 與酒店各部門協(xié)作參照行內(nèi)最優(yōu)方法以最大化收益并控制開銷。 ?Implement financial targets with each department within the Spa & Health Club and review on a weekly/monthly basis. 實(shí)行川水療與健身中心內(nèi)部各分部的財(cái)政目標(biāo),以周/月為單位進(jìn)行審查。 ?Control the monthly financial performance of the Spa & Health Club by monitoring and managing revenue and costs in order to deliver the budgeted profit. 通過檢測管理收益及成本來控制水療與健身中心的月度財(cái)政績效,達(dá)成部門的預(yù)算利潤。 ?Ensure all stock taking is completed. 確保所有存貨盤點(diǎn)工作按時(shí)完成。 ?Prepare all Capital Expenditure requests in line with the hotel policy and submit to Hotel Manager. 根據(jù)酒店規(guī)章準(zhǔn)備所有資本支出并上呈至酒店經(jīng)理。 ?Comply with all local and national legislation for the Spa & Health Club in particular licensing laws and 3rd party insurance, freelance instructors/alternative therapists. 遵從當(dāng)?shù)睾蛧矣嘘P(guān)水療與健身中心的法規(guī),尤其是牌照法例、第三者保險(xiǎn)方面、自由職業(yè)指導(dǎo)、另類理療師等。 ?Ensure all agreed local sales and marketing activities are effectively actioned and monitor the performance on a monthly basis. 確保所有完成協(xié)議的本地銷售及市場推廣活動(dòng)都有效率地進(jìn)行并按月監(jiān)測績效。 ?Increase the Spa & Health Club database by actively sourcing new clients through recommendations, referrals and targeted initiatives. 通過推薦、介紹及有針對性的活動(dòng)等方式來開拓客源,以增加水療與健身中心的客戶數(shù)據(jù)庫。 ?Assist the Communications department with press releases/PR initiatives as required. 必要時(shí)協(xié)助傳訊部新聞稿及公關(guān)活動(dòng)事宜。 ?Support all Corporate/Hotel marketing programmes and initiatives. 協(xié)助所有集團(tuán)及酒店的市場推廣活動(dòng)。 Communication溝通 ?Maintain clear lines of communication with Hotel Manager and other key departments within the Hotel. 與酒店經(jīng)理以及酒店其他主要部門維持清晰的溝通脈絡(luò)。 ?Communicate with other Spa Operators in order to get to know the market trends etc. 跟其他水療中心營運(yùn)者溝通聯(lián)系,得知市場趨勢等動(dòng)向。 ?Attend Hotel Management Meetings as required. 根據(jù)需要出席酒店管理會(huì)議。 ?Attend the Hotel morning briefing on a daily basis. 每日參加酒店晨會(huì)。 ?Hold the Spa & Health Club daily briefing with the team members on shift to ensure all relevant hotel information is communicated in addition to general operational/marketing points. 與部門內(nèi)同事召開水療與健身中心每日例會(huì),確保將基本的運(yùn)營/市場推廣信息以及相關(guān)酒店信息傳達(dá)下去。 ?Ensure all enquiries, correspondence and complaints are handled promptly and positively. 確保所有問詢、通訊及投訴都得到及時(shí)而有效的處理。 Market Intelligence市場資訊 ?Review the competitor/market intelligence reports on a monthly basis and discuss key points with Hotel Manager. 每月審閱競爭者/市場情報(bào)報(bào)告并與酒店經(jīng)理討論重點(diǎn)信息。 ?Record and track the success of promotions and the Spa & Health Club retention programmes. 記錄并追蹤水療與健身中心推廣活動(dòng)及客戶挽留計(jì)劃的有效性。 Human Resource Development人力資源發(fā)展 ?Manage the recruitment needs of the Spa & Health Club in conjunction with the HR department. 跟人力資源部一起管理水療與健身中心的招聘需要。 ?Conduct regular staff appraisals are per Hotel policy, settling measurable goals for each team member, ensuring their skills are suitable for the tasks set for each position and recommen appropriate training when necessary. 根據(jù)酒店規(guī)章進(jìn)行定期的員工評(píng)估,為每位部門內(nèi)同事制定可測量結(jié)果的目標(biāo),確保他們的能力能夠完成該職位所需的任務(wù),在必要時(shí)進(jìn)行相關(guān)培訓(xùn)的推薦。 ?Take appropriate counselling/disciplinary action as per Hotel policy. Ensure all counselling/disciplinary action is discussed with the HR department prior to completion. 根據(jù)酒店規(guī)章制度采納合適的建議/獎(jiǎng)懲舉措。確保所有的建議/紀(jì)律行動(dòng)在完成之前與人力資源部進(jìn)行協(xié)商。 Other其他 ?Submit weekly and monthly reports to the Hotel/Corporate. 向酒店/集團(tuán)總部提交周度及月度報(bào)告。 ?Ensure that the Spa & Health Club team members are always well groomed in accordance with the department standard and are punctual for duty/appointment obligations. 確保水療與健身中心員工經(jīng)常按照部門標(biāo)準(zhǔn),打扮得體,并準(zhǔn)時(shí)上班/按照預(yù)訂安排工作。 ?Review the hotel guest satisfaction scores and implement the necessary action plan to achieve the target. 查閱酒店客人滿意度評(píng)分,執(zhí)行必要的行動(dòng)計(jì)劃以達(dá)成目標(biāo)。 ?Ensure the hygiene and cleanliness of the Spa & Health Club is maintained on a daily basis. 確保水療與健身中心每天保持衛(wèi)生和潔凈。 ?Treat hotel guests and colleagues politely and professionally at all times and be highly visible around the Spa & Health Club. 任何時(shí)候,以禮貌和專業(yè)的模式對待酒店住客和同事,并容易在水療與健身中心看見您的蹤影。 ?Maintain client and company secrets to ensure that all business dealings or personal details are not discussed with outside parties. 維持客人和公司機(jī)密,確保不與他人討論所有業(yè)務(wù)往來或個(gè)人資料。 ?Manage working hours in line with the demands of the business. 根據(jù)業(yè)務(wù)需求管理工作時(shí)間。 ?Ensure that rotas/rosters are submitted as per hotel policy and completed in accordance with the approved budget/staffing guide. 確保按照酒店政策,提交值班/輪班資料,并按照批準(zhǔn)的預(yù)算/人手分配指引完成。 ?Ensure that rotas/rosters are submitted as per hotel policy and completed in accordance with the approved budget/staffing guide. 確保按照酒店政策,提交值班/輪班資料,并按照批準(zhǔn)的預(yù)算/人手分配指引完成。 Health and Safety 健康和安全 ?Be fully aware of the Hotel Health and Safety policy and Fire Procedures. 全面了解酒店健康和安全政策以及消防程序。 ?Adhere to health and safety requirements by using safe working practices at all times. 在任何時(shí)候都采用安全的工作方式,緊守健康和安全要求。 ?Be fully aware of the Health and Safety policy for the Spa and Health Club and recommend revisions to the MOD/Hotel Manager when necessary and in accordance with local legislation. 全面了解川水療與健身中心的健康和安全政策,必要時(shí)在本地法律允許的情況下向值班經(jīng)理/酒店經(jīng)理提出合適的更改意見。 ?Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 ?Education 教育學(xué)歷 University or post-graduate diploma or equivalent professional leisure qualification is required. 必須具備大學(xué)、研究生文憑或相等的休閑/酒店行業(yè)專業(yè)資格。 ?Spa/Beauty Qualification in CIDESCO, CIBTAC or ITEC are desirable. 具備CIDESCO、CIBTAC或ITEC 頒發(fā)的水療/美容資格為佳。 Experience 經(jīng)驗(yàn) ?At least eight years working experience with minimum three years in the Spa/Health Club Management. 至少具備八年工作經(jīng)驗(yàn),其中至少擁有三年擔(dān)任水療/健身中心管理層職位工作經(jīng)驗(yàn)。 ?Working experience in business management, finance, budgeting, marketing etc. is preferred. 具有商務(wù)管理、財(cái)務(wù)、預(yù)算、市場推廣等經(jīng)驗(yàn)者為佳。 Job Skill/Knowledge 工作技能/知識(shí) ?Well presented with good time management. 擁有良好的時(shí)間管理技巧。 ?Independent with an ability to work under pressure. 能獨(dú)立處事和在壓力之下工作。 ?Excellent communication skills. 出色的溝通技巧。 ?Cooperate with colleagues and develop good relationships with all colleagues. 跟同事合作無間,能跟所有同事發(fā)展良好的合作關(guān)系。 ?Good interpersonal skills. 擁有良好的人際溝通技巧。 ?Well spoken, pleasant and confident. 說話得體,和藹可親并充滿自信。 ?Excellent Telephone Manner. 出色的電話應(yīng)對態(tài)度。 Computer Knowledge 電腦知識(shí) ?Computer knowledge on: Word, Excel and PowerPoint are essential. 具備Word、Excel和PowerPoint電腦知識(shí)為佳。 ?Spa/Health Club software applications are desirable. 懂得水療/健身中心軟件系統(tǒng)應(yīng)用為佳。 Language Proficiency 語言能力 ?Proficiency in English is essential. 必須英文流利。 ?Knowledge of a second language other than native language is desirable. 除母語以外,懂第二語言為佳。
  • 黃山 | 經(jīng)驗(yàn)不限 | 大專 | 提供食宿

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    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 人性化管理
    • 技能培訓(xùn)
    • 員工生日禮物
    • 節(jié)日禮物
    • 包吃包住
    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-13
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    您如果擁有大專以上學(xué)歷,或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景。 擁有與他人交往的溝通技能; 愿意代表酒店,品牌和公司的利益; 樂于成為彰顯古徽州的形象代表; 十分樂意把個(gè)人技能和您的熱情融入到工作中。 我們 期待您的加入,開啟職業(yè)新境界 !   我們將為您提供學(xué)習(xí)新技能和拓展職業(yè)生涯的際遇; 提供富有市場競爭力的薪酬; 您選擇的不僅僅是一個(gè)注重卓越品質(zhì)的服務(wù)團(tuán)隊(duì); 同時(shí)擁有頂級(jí)度假酒店的品牌; 而且需要富有熱情的你,引領(lǐng)客人探索黃山勝景,與客人共享古徽州文化,為客人營造難忘體驗(yàn)。 最重要的是,我們會(huì)為您提供一個(gè)“ 身隨簡單,順其自然 ”的發(fā)展空間。
  • 頭鍋/二鍋

    7千-1萬
    合肥 | 2年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-14
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    ·Assists ChineseChef with kitchen operations as necessary. Carry out precise and cleardirection from Chinese Chef from recipes, systems, general standards andquality control in order to ensure best guest satisfaction. 協(xié)助中餐廚師長維持廚房的運(yùn)營。執(zhí)行中餐廚師長精確及清晰的指示,從配方、系統(tǒng)到整體標(biāo)準(zhǔn)和質(zhì)量控制,來確保最高的顧客滿意度。 ·Follow directionof Hygiene/HACCP Manager and local Hygiene Bureau as well as HACCP in order toensure best production and high level of hygiene in order to avoid crossinfection at all times.? Pay attention toand ensure the quality of food, swinging and flavor to a good level. 根據(jù)衛(wèi)生及食品安全經(jīng)理,衛(wèi)生局及HACCP的指示,確保高標(biāo)準(zhǔn)的清潔衛(wèi)生,以避免交叉感染。注重并確保食品的質(zhì)量、擺盤及風(fēng)味達(dá)到優(yōu)良的水準(zhǔn)。 ·Implement properfood preparation procedures and storage standards. 履行正確的備菜程序與貯藏標(biāo)準(zhǔn)。 ·Maintainpurchasing, receiving and food storage standards. 維持采購,收貨及食品貯藏標(biāo)準(zhǔn)。 ·Ensurecompliance with all local (Health Department) regulations. 確保遵守當(dāng)?shù)卣ㄐl(wèi)生部門)的規(guī)定。 ·Support the Foodand Beverage department's procedures for waste control. 支持餐飲部的各項(xiàng)程序?qū)速M(fèi)的控制。 ·Follow properhandling and right temperature of all food products. 遵循食品的適當(dāng)處理及正確的保存溫度。 ·Attend departmentaldaily briefing. 參加每天的例會(huì)。 ·Operate and maintain all department equipment and reports malfunctions. 操作及維護(hù)所有部門的設(shè)備,并匯報(bào)設(shè)備故障。 ·Be responsiblefor management of property and facilities. 負(fù)責(zé)部門所有的財(cái)產(chǎn)和設(shè)備的管理。 ·Be able tocoordinate effectively with colleagues also in other departments and beflexible on operation needs. Support management in driving vision andpriorities. 能夠與同事及其他部門協(xié)作,并能靈活滿足運(yùn)營需要。通過建立形象與注意輕重緩急來加強(qiáng)管理。 ·Reviews staffinglevels to ensure that guest service, operational needs and financial objectivesare met. 復(fù)核同事的工作表現(xiàn),以確保賓客服務(wù),業(yè)務(wù)需要和財(cái)務(wù)目標(biāo)達(dá)到標(biāo)準(zhǔn)。 ·Enforce the foodpreparation and presentation guidelines to ensure consistent quality culinaryofferings to our guests. 執(zhí)行朗廷集團(tuán)的食物制作準(zhǔn)備及呈現(xiàn)方式的指南,以確保提供給客人品質(zhì)如一的美食。 ·Respond to guestquestions in a correct and appropriate manner within 24 hours. 以正確且適當(dāng)?shù)姆绞?4小時(shí)內(nèi)回應(yīng)客人的疑問。 ·Maintain F&Bconcepts and Mission standards for preparation & presentation. 保持餐飲部關(guān)于備菜和擺盤的概念及使命。 ·Actively promote cross-sectoral cooperation through frankcommunication. Make ultimate use of time and resources throughgood planning as well as team goal setting. 通過坦誠的溝通合作,積極推動(dòng)跨部門的合作。通過計(jì)劃及團(tuán)隊(duì)目標(biāo)的設(shè)定,充分利用時(shí)間及資源。 ·Follow andimplement Prime times during operation hours. 貫徹和落實(shí)黃金時(shí)段的營業(yè)時(shí)間。 ·All rules andregulations refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ·Be aware ofaccident prevention and help enforce safe working conditions to achieve thegoal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ·Perform anyduties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ·Culinary Educationis preferred. 烹飪教育背景的優(yōu)先。 Experience 經(jīng)驗(yàn) ·At least two yearsrelated working experience in this position, preferably in hotel industry. 兩年以上相關(guān)工作經(jīng)驗(yàn) ,有酒店工作經(jīng)驗(yàn)的優(yōu)先。 Job Skill/Knowledge 工作技能/知識(shí) ·Excellentculinary skills, while deliver top quality product and presentations. 完美的烹飪技巧,同時(shí)展現(xiàn)高質(zhì)量的食物及擺盤。 ·Comprehensiveknowledge of food processing and hygiene standards. 全面的食品加工及衛(wèi)生標(biāo)準(zhǔn)知識(shí)。 ·Goodinterpersonal conflict management skills and effective decision-making skills. 良好的處理同事關(guān)系沖突管理技巧和有效的決策力。 ·Knowledge ofoperating rules and safety standards. 具有操作規(guī)章及安全標(biāo)準(zhǔn)知識(shí)。 Computer Knowledge 電腦知識(shí) ·Knowledge of MSoffice software. 會(huì)使用常用的微軟辦公軟件。 Language Proficiency 語言能力 ·Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
  • 合肥 | 1年以上 | 本科 | 提供食宿

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    • 五險(xiǎn)一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-14
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    PRINCIPAL RESPONSIBILITIES 主要職責(zé) ?Coordinate with front office to ensure that every guest are roomed 與前臺(tái)協(xié)調(diào)好,確保為每位客人介紹過房間。 ?Be fully familiar with the room facilities and provide concise information about it to the guest during the rooming process? 要非常了解房間的設(shè)施,并在為客人介紹房間設(shè)施時(shí)可提供簡明的信息。 ?Ensure VIP rooms are in good condition and being set-up according to Brand standard and guest’s special requirements prior the VIP’s arrival. 確保所有VIP房間可以正常使用,并按照集團(tuán)的標(biāo)準(zhǔn)和客人的特殊要求在客人到店前準(zhǔn)備完好。 ?Review all VIP/ Brilliant members’ arrival to ensure they receive their preferred room and amenity.? 要核查所有VIP和卓逸會(huì)會(huì)員的到店,確保他們優(yōu)先得到舒適的房間和設(shè)施。 ?Must be in the lobby and front office areas during their shift. 必須在工作班次中服務(wù)于酒店大堂和前廳區(qū)域。 ?Have a clear general knowledge of the hotel product to allow up sell and cross sell of hotel rooms and facilities. This should include room types, food and beverage facilities, spa and health club, daily catering events and local neighbourhood information. 擁有清晰的酒店產(chǎn)品知識(shí)從而推銷酒店更好房型及其他酒店產(chǎn)品。其中必須包括酒店房態(tài),餐飲設(shè)施,水療中心,健身中心,每日宴會(huì)以及相關(guān)周邊信息。 ?Welcome and farewell guests from the lobby. 在酒店大堂歡迎及歡送賓客。 ?Greet and acknowledge guests that are waiting in the lobby. 與在大堂等候的客人打招呼并作出相應(yīng)反應(yīng)。 ?Anticipate guest needs and handle guest inquiries in a helpful and attentive manner. 預(yù)先估計(jì)賓客的需要并用殷切有理的態(tài)度處理賓客的需求。 ?Escort guests upon arrival to front desk and introduce by name to front desk colleague.. 引領(lǐng)未入住賓客去前臺(tái)并向前臺(tái)接待員介紹賓客的名字。 ?Guest Relation Officer must be able to talk to guests should they be waiting in a queue to check in or check out. 賓客服務(wù)大使必須與排隊(duì)等候入住或結(jié)帳的賓客交流。 ?Listen to guests requests with warmth, care and empathy and where necessary show guests to particular service areas for more information or action. 充滿熱情,關(guān)懷及感同深受地聆聽賓客的需求,在有必要的情況下帶領(lǐng)賓客去相關(guān)服務(wù)區(qū)域從而獲得更多的信息或行動(dòng)。 ?Recognize return guests and VIP’s in the hotel. 認(rèn)識(shí)酒店的再次入住賓客和VIP客人。 ?Guest Relation Officer should never be behind the front desk. 賓客服務(wù)大使不必須在前臺(tái)內(nèi)工作。 ?Attend daily shift briefing and be fully aware of the on-day room’s situation. 參加每日例會(huì)并清楚了解當(dāng)日房態(tài)的情況。 ?Be knowledgeable on the Brilliant program. 熟知朗廷卓逸會(huì)內(nèi)容。 ?Be aware of their responsibilities in the event of an emergency situation. 清楚知道在緊急事件中所應(yīng)承擔(dān)的職責(zé)。 ?Guest Relation Officer must perform other duties as assigned by their supervisors or managers. 賓客服務(wù)大使必須履行主管或者經(jīng)理安排的其他工作職責(zé)。 ?Drive the Brilliant program to attain set targets and ensure the guests receive the required recognition and benefits for their membership level. Relevant colleagues in Front Office should be certified as Brilliant ambassadors and all guest facing colleagues must be aware of the benefits and joining requirements of the program 推進(jìn)卓逸會(huì)項(xiàng)目從而達(dá)到設(shè)訂的目標(biāo)并確保賓客依照他們的會(huì)員級(jí)別獲得相應(yīng)的會(huì)員禮遇.。所有前廳同事都應(yīng)通過卓逸會(huì)的考核并成為大使,所有對客同事都必須了解會(huì)員的禮遇及人會(huì)條件。 ?Attend assigned training sessions on time and as scheduled. 準(zhǔn)時(shí)參加已安排的培訓(xùn)課程。 ?Ensure attendance to work is on time as scheduled. 確保按照預(yù)先安排的班次準(zhǔn)時(shí)上崗工作。 ?Perform any duties assigned by the Management deemed necessary. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ?Certificate / Diploma / Bachelor in Hotel Management 酒店管理類證書/學(xué)歷證明/學(xué)士學(xué)位證明 Experience 經(jīng)驗(yàn) ?One year working experience, preferably in hotel industry 一年相關(guān)的酒店工作經(jīng)驗(yàn) Job Skill / Knowledge 工作技能 / 知識(shí) ?Out-going personality 性格開朗 ?Good communication skills 良好的溝通技巧 Computer Knowledge 電腦知識(shí) ?Knowledge of MS office software 相關(guān)辦公自動(dòng)化知識(shí) ?Opera PMS 酒店Opera系統(tǒng) ?PSB PSB系統(tǒng) Language Proficiency 語言能力 ?Knowledge of English,?Fluent in Mandarin 英語精通,普通話流利 ?Foreign Preferred 外籍優(yōu)先
  • 全國 | 5年以上 | 中專 | 提供食宿

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    • 全球80家
    • 度假村酒店
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    國際高端酒店/5星級(jí) | 500-999人
    發(fā)布于 11-13
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    1.根據(jù)衛(wèi)生標(biāo)準(zhǔn)嚴(yán)格操作安全生產(chǎn),保證食品的質(zhì)量。 2.嚴(yán)格遵守每個(gè)工作流程,妥善保管食物原材料,合理用料,降低消耗成本。 4.檢查每日餐后的原料消耗,及時(shí)申購、補(bǔ)充。 5.配合食品檢驗(yàn)部進(jìn)行食品檢查,確保賓客食品的絕對安全。 6.領(lǐng)導(dǎo)、培訓(xùn)和開發(fā)甜點(diǎn)師助理 7.參與自助餐服務(wù) 8.確保甜點(diǎn)擺放整齊美觀 職位要求: 1. 愿意每周工作6天 2. 相關(guān)烹飪證書 3. 有多年餅房工作經(jīng)驗(yàn) 4. 了解傳統(tǒng)糕點(diǎn)、膳食和維也納面包的制作 5. 懂英語者優(yōu)先
  • 黃山 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿

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    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-13
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    【崗位職責(zé)】 1、負(fù)責(zé)為SPA客人提供專業(yè)的美容服務(wù); 2、定期簡歷賓客及??蜋n案,了解客戶的愛好、要求及皮膚的特性,以便更好的提供服務(wù); 3、負(fù)責(zé)保管美容及按摩工具,對工具、美容用品的采購提出建議。 4、定期為部門水療師進(jìn)行專業(yè)技能培訓(xùn)。 【崗位要求】 1、限女性,皮膚好,儀表大方,熟悉美容產(chǎn)品和手法; 2、持有美容師證書者、有美容院及大型會(huì)所工作經(jīng)驗(yàn)者優(yōu)先考慮; 3、良好的語言表達(dá)能力,善于溝通,服務(wù)意識(shí)強(qiáng),工作耐心細(xì)致; 4、吃苦耐勞,愛崗敬業(yè),良好的個(gè)人素質(zhì),較高的職業(yè)素養(yǎng)和道德; 5、性格開朗樂觀,積極向上,團(tuán)隊(duì)協(xié)作能力強(qiáng)。
  • 黃山 | 3年以上 | 大專 | 提供食宿

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    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-13
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    您如果擁有大專以上學(xué)歷,或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景。 擁有與他人交往的溝通技能; 愿意代表酒店,品牌和公司的利益; 樂于成為彰顯古徽州的形象代表; 十分樂意把個(gè)人技能和您的熱情融入到工作中。 我們 期待您的加入,開啟職業(yè)新境界 !   我們將為您提供學(xué)習(xí)新技能和拓展職業(yè)生涯的際遇; 提供富有市場競爭力的薪酬; 您選擇的不僅僅是一個(gè)注重卓越品質(zhì)的服務(wù)團(tuán)隊(duì); 同時(shí)擁有頂級(jí)度假酒店的品牌; 而且需要富有熱情的你,引領(lǐng)客人探索黃山勝景,與客人共享古徽州文化,為客人營造難忘體驗(yàn)。 最重要的是,我們會(huì)為您提供一個(gè)“ 身隨簡單,順其自然 ”的發(fā)展空間。
  • 全國 | 經(jīng)驗(yàn)不限 | 本科 | 提供食宿

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    國際高端酒店/5星級(jí) | 500-999人
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    Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager,  with functional report to Hygiene and Food Safety Manager APAC  Purpose :   §  Ensure hygiene and food Safety of the village in a complex environment. §  Provide internal expertise to any problem related to hygiene and food safety §  Accompany the team for the control of hygiene and food safety. Responsibilities :   §  Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards). §  Train and raise awareness amongst the team. §  Accompany and follow the laboratories controls in the village. §  Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…). §  Improve continuously the hygiene level of the village. §  Prevent the risks to the community and individuals. §  Be involved in the management of a health crisis in the village.   Improve continuously hygiene and food safety in the village. Depending on the needs:   §  Propose material purchases. §  Propose equipment or structural modifications. §  Create / modify the procedures. §  Propose the purchase, substitution or removal of food, drinks or cleaning products. §  Be a technical support in general for Hygiene, Health and Safety matters when needed   Train :   §  In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments. §  Create a training plan in collaboration with the team in place. §  Record the training performed. §  Control the acquisition of knowledge.   Accompany and follow the laboratories audit in the villages:   §  Accompany the auditor during the visit and report any non-compliance. §  Identify and propose food samples and swabs to be taken. §  Following the audit report, make an action plan defining the proper corrective actions and responsibilities.   Risks Prevention to the community and individuals:   §  Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff ...). §  Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food. §  Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.   Objectives and evaluation criteria   §  Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety §  Ensure the compliance of the laboratory analysis results achieved on food and water §  Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required. §  Guarantee of a high level of hygiene and food safety standard requirement     The know-how :   §  Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job. §  Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety. §  Good knowledge about the good practices in the hotel/tourism industry.   Languages:   §  English (both speaking and Writing) §  Speaking local language is plus. For China villages/resorts Mandarin is mandatory.   Required qualifications for the job:  §  Adaptability. §  Precision. §  Organization. §  Confidentiality. §  Autonomy. §  Interpersonal skill.  
  • 黃山 | 3年以上 | 大專 | 提供食宿

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    • 人性化管理
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    • 員工生日禮物
    • 節(jié)日禮物
    • 包吃包住
    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-13
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    【崗位職責(zé)】 1、鼓勵(lì)預(yù)定團(tuán)隊(duì)實(shí)現(xiàn)一貫的Reservation高分。 2、實(shí)施賓客意見調(diào)查問卷,提高部門服務(wù)質(zhì)量。 3、熟悉處理房間預(yù)訂的程序,給賓客提供最新和最準(zhǔn)確的房況信息。 4、落實(shí)”預(yù)訂未到賓客”的名單和每日團(tuán)隊(duì)取消情況。 5、為所有的預(yù)訂部員工準(zhǔn)備工作時(shí)間和日程表。 6、管理每日/每月/每年的所有的日常通信的書寫。 7、根據(jù)預(yù)訂情況更改現(xiàn)有的預(yù)訂并且預(yù)測現(xiàn)有的和未來的預(yù)訂情況。 【崗位要求】 1、大專以上學(xué)歷,有同崗位工作經(jīng)驗(yàn)2年以上。 2、普通話清晰。 3、具有良好的產(chǎn)品電話銷售技能,能夠?qū)崿F(xiàn)酒店客房預(yù)訂率最大化。 4、具有銷售業(yè)務(wù)談判能力,能合理調(diào)配酒店產(chǎn)品,分清先后,實(shí)現(xiàn)客房銷售目標(biāo)。 5、具有良好的語言組織和文字表達(dá)能力,清楚,條理地表達(dá)銷售意向。 6、能夠督導(dǎo)團(tuán)隊(duì)成員的預(yù)訂工作,指導(dǎo)下級(jí)提高電話銷售能力。
  • 合肥 | 2年以上 | 大專 | 提供食宿

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    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-14
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    PRINCIPAL RESPONSIBILITIES 主要職責(zé) Operations營運(yùn) ·Be responsible for daily operation of the Palm Court to ensure smooth operation of the restaurant. 負(fù)責(zé)廷廊日常的營運(yùn),保證餐廳營運(yùn)順暢。 ·Open and close daily operation according to the superior's arrangement. 遵照上級(jí)的安排表來開始和結(jié)束一天的營運(yùn)。 ·Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 與客人進(jìn)行積極的互動(dòng)和交流,征求客人的反饋以提高服務(wù)質(zhì)量。 ·Train, maintain and enforce all Langham service standards. 培訓(xùn)、維持和執(zhí)行所有朗廷酒店的服務(wù)標(biāo)準(zhǔn)。 ·Enforce the Langham standardized drink recipe and presentation guidelines to ensure consistent quality beverage to guests in accordance with the Langham Bar Guide. 執(zhí)行朗廷酒店規(guī)范的飲料配方,以確保給客人提供的飲料具有一貫的品質(zhì)。 ·Ensure that food and beverages are provided with quality assurance. 確保所提供的食品和飲料有質(zhì)量保證。 ·Properly execute revenue and check control procedures. 嚴(yán)格執(zhí)行收入和賬單的操作程序。 ·Handle daily colleague relationships (e.g., shift adjustment). 處理日常同事的協(xié)作關(guān)系(例如班次調(diào)整)。 ·Maintain a safe & sanitary work environment for all colleagues & guests. 為所有的同事和客人,建立一個(gè)安全及衛(wèi)生的工作環(huán)境。 ·Provide as much help as possible for Palm Court operation (e.g., schedules, reservations). 為廷廊營運(yùn)提供盡可能的幫助(例如,工作時(shí)間表、預(yù)定)。 ·Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 找到解決問題的方法,如電話服務(wù),最后一分鐘的預(yù)定,或其他每天可能發(fā)生的問題。 ·Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在餐廳營運(yùn)時(shí),確保在各自的崗位上,協(xié)助服務(wù)員或迎賓,使客人滿意。 ·Ensure all work is done on a daily basis. 確保完成每天的工作。 ·Maintain proper colleague uniform standards. 保持同事制服的標(biāo)準(zhǔn)。 ·Establish an effective engineering maintenance and maintenance procedure through work assignment and surprise inspection. 通過工作分配和突擊檢查,建立起一個(gè)有效的工程維護(hù)及保養(yǎng)程序。 ·Understand and guide the principle of authorization to ensure guest satisfaction. 理解和指導(dǎo)授權(quán)原則,以確??腿说臐M意度。 ·Actively support the Quality Improvement Process. 要積極支持質(zhì)量改進(jìn)程序。 ·Assist in working toward positive financial results. 協(xié)助工作得到積極的財(cái)政結(jié)果。 ·Assist in maintaining a highly motivated and well-trained team. 協(xié)助培訓(xùn)一個(gè)高度的熱情和訓(xùn)練有素的團(tuán)隊(duì)。 ·Exercise station rotation to ensure stations are distributed fairly. 運(yùn)用崗位的輪換制,來確保工作安排的合理性。 ·Set a good example for colleagues and motivate colleagues to work enthusiastically. 以身作則,為同事樹立良好的榜樣,激勵(lì)同事的工作熱情。 Human Resources人力資源 ·Implement effective training for new colleagues by using records, menus, and appropriate reference manuals. 通過使用記錄,菜單以及適當(dāng)?shù)膮⒖际謨詫π录尤氲耐聦?shí)施有效率的培訓(xùn)課程。 ·Encourage problem solving by colleagues through proper training and empowerment. 通過所有可能的培訓(xùn)和授權(quán)來激勵(lì)同事解決問題的熱情。 ·Establish effective communication with colleagues to gain their trust and respect. 與同事建立有效的溝通,以爭取他們的信任和尊重。 ·Maintain fair and consistent counselling and disciplinary procedures. 建立公平和一致的輔導(dǎo)及紀(jì)律處罰程序。 ·All details regulatory framework refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 Administration 行政管理 ·Communicate directly or through the logbook with the next shift supervisor or manager. 直接或通過日志本與下一班次的主管或經(jīng)理進(jìn)行溝通。 ·Identify and recommend incentive programs, new ideas, and methods of operation. 確定并推薦獎(jiǎng)勵(lì)項(xiàng)目,新主意和方法進(jìn)行運(yùn)作。 ·Promote positive inter-department relationship. 積極推動(dòng)部門與部門之間的關(guān)系。 ·Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ·Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。
  • 合肥 | 1年以上 | 學(xué)歷不限 | 提供食宿

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    • 帥哥多
    國際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-14
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    PRINCIPAL RESPONSIBILITIES 主要職責(zé) ??Complete the workassigned by the superior. 完成上級(jí)領(lǐng)導(dǎo)交辦的工作。 ??Make sureproduction charts are closely followed and adhered to. 嚴(yán)格按照生產(chǎn)操作流程制作食品。 ??All food items mustbe covered with cling film (or proper lid), dated, labeled and initialed byperson who made it or used it first. 所有食品必須用保鮮膜(或大小適當(dāng)?shù)纳w子)封好保存,由制作者或最初使用者制作標(biāo)簽、標(biāo)明??Cold food forstraight consumption is handled with gloves at all times. 取用直接食用的冷凍食品時(shí)必須戴手套。 ??Use the cuttingboard correctly according to HACCP instructions at all times. 根據(jù)HACCP的指示,正確使用砧板。 ??Set up workingstation properly before each service period. 每次營業(yè)前,妥善地設(shè)置好制作臺(tái)。 ??Wash hands beforeentering the kitchen or returning to work station. 進(jìn)入廚房及回到操作臺(tái)前先洗手。 ??Make sure all foodis prepared according to recipes. 嚴(yán)格按照食譜制作食品。 ??Food cooked inlives stations in front of the guests or for special a la carte events iscooked perfectly, hot and in the stipulated time. 確?,F(xiàn)場制作的食物和單點(diǎn)的食物完全按食譜規(guī)定的時(shí)間和配方制作。 ??Make sure that foodis tasty, attempting presented, fresh, correct portioned and safe. 確保食物美味可口,秀色可餐,新鮮,分配合理,安全衛(wèi)生。 ??Equipmentto be handled with care and according to safety instructions at all times. 根據(jù)安全指示小心使用所有的設(shè)備。 ??Take foodtemperature checks as per guidelines and keep record. 根據(jù)指示檢查溫度情況,并且做好記錄。 ??Keep work areaclean at all times. 隨時(shí)保持工作區(qū)域干凈整潔。 ??Be aware ofaccident prevention and help enforce safe work conditions to achieve zeroaccident goals. 知道如何預(yù)防工作事故,確保安全工作生產(chǎn),以實(shí)現(xiàn)零事故之目標(biāo)。 ??Inform the superiorimmediately if you get sick. 一旦生病,立即告知上級(jí)領(lǐng)導(dǎo)。 ??Inform the superiorimmediately if there is any problem or complaint. 遇有問題或投訴,立即告知上級(jí)。 ??Be able to work inanother area when needed and take part in cross-training when directed. 按要求,參加崗位交叉培訓(xùn),需要時(shí)能調(diào)至其他部門協(xié)助工作。 ??Train colleagues onstandards, HACCP and local hygiene standards, and ensure that they meet thestandards at all times. 向同事培訓(xùn)朗廷的標(biāo)準(zhǔn),HACCP以及當(dāng)?shù)氐男l(wèi)生標(biāo)準(zhǔn),并確保其時(shí)刻符合標(biāo)準(zhǔn)。 ??Attend and conducttraining as required. 根據(jù)需要參加培訓(xùn)并開展培訓(xùn)。 ??Attend all meetingssuch as daily briefing as required. 根據(jù)需要,參加所有的會(huì)議,例如晨會(huì)。 ??Participate in theplacement of the buffet when necessary. 必要時(shí),參與幫助自助餐的布置工作。 ??Implement hotel policyaccording to colleaguehandbook. 根據(jù)員工手冊貫徹酒店政策。 ??Perform any dutiesassigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ??A diploma issued bya certification authority or a professional trainer is preferred. 持有由認(rèn)證機(jī)構(gòu)頒發(fā)的文憑或經(jīng)過專業(yè)培訓(xùn)者優(yōu)先考慮。 Experience 經(jīng)驗(yàn) ? One years relatedworking experience in this position, preferably in hotel industry. 具有一年相關(guān)工作經(jīng)驗(yàn),有在酒店工作經(jīng)驗(yàn)的優(yōu)先。 Job Skill/Knowledge 工作技能/知識(shí) ??Experience?on?baking?industry. 具有烘焙經(jīng)驗(yàn)。 ??Knowledge offood handling and hygiene standards. 具有食品加工及衛(wèi)生標(biāo)準(zhǔn)知識(shí)。 ??Effectiveinfluence. 有效的影響力。 Computer Knowledge 電腦知識(shí) ??Knowledge of MSoffice software. 能操作微軟辦公軟件。 Language Proficiency 語言能力 ??Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
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