1、Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate 對現(xiàn)有的和可能性的市場/趨勢進行分析，協(xié)調(diào)各種活動，以通過增加的業(yè)務量和提高的價格來保持并增加收入 2、Creates and implements special programmes to achieve greater productivity through: 設計并實施特別項目，通過如下手段取得更高的效率： 3、Increasing average rate 提高平均房價 4、Increasing occupancy 增加入住率 5、Increasing business volume during difficult periods 增加淡季的業(yè)務量 6、Increasing local food and beverage banqueting sales 增加當?shù)夭惋嫼脱鐣匿N售  7、Manages key accounts 管理大客戶 8、Oversees the selling and servicing of group business 監(jiān)管團組業(yè)務的銷售和服務。 9、Co-ordinates the development of all promotional material 協(xié)調(diào)所有促銷材料的制作。 10、Provides direction on and conducts market research 進行市場調(diào)研并提供指導 11、Monitors competitor activities 監(jiān)視競爭對手的活動 12、Plans and executes sales trips to major market areas 計劃并實施前往主要市場地區(qū)進行銷售。 13、Attends major travel functions to promote sales for the hotel 參加大型旅游活動，促進酒店的銷售工作。 14、Produces monthly Sales reports and forecasts 制作每月銷售報告及預測。 15、Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction 會見在酒店下榻的大型活動組織者的客戶，以保證客戶的滿意度

1、Design and production of hotel material promotions.設計和推廣酒店產(chǎn)品。 2、Coordinate in house decoration.協(xié)調(diào)酒店裝飾。 3、Taking pictures for hotel’s event and/or other activities when required.當有需求時為酒店宴會活動拍照。 4、Proficiency in word processing.精通文字處理。 5、Hotel background in similar capacity in a hotel of similar standard.同星級酒店有相關工作經(jīng)歷。 6、Coordination and implementation of communication plan for the hotel activities and promotions in coordination with various revenue-earning departments in the hotel (i.e. sales, F&B, spa etc.)協(xié)調(diào)并執(zhí)行與酒店所有營運部門的酒店活動和促銷的溝通計劃（如銷售，餐飲等）。 7、Development of good relations with the media (print, broadcast, etc.) and implementation of the hotel’s publicity campaign.與媒體建立良好的關系（出版物、廣播等），執(zhí)行酒店的市場宣傳活動。 8、To ensure press releases are sent to all local & regional newspapers and magazines on all happenings/ events in the hotel.及時發(fā)布酒店活動新聞稿至各類報紙雜志。 9、Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs根據(jù)市場的需求靈活的樂意更改工作職責，工作區(qū)域／排班。 10、Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.理解，支持，鼓勵及幫助客戶，供應商和你的同事。 11、Care about your work environment and make sure it is tidy and well maintained.關心你的工作環(huán)境且確保它始終干凈如初。

1、Directs and co-ordinates all subordinate Front Office staff to ensure that all day to day operational matters?are handled on time and guest expectations are met.監(jiān)管和協(xié)調(diào)所有前廳下屬員工，確保每日運營事務及時的處理并且達到客人期望。 2、Maximize occupancy, revenue and average rate while maintaining high service standards.在維持高標準服務水平前提下盡量提高客房出租率、客房收益、平均房價。 3、Controls the maintenance and updating of guest history files and disbursement of relevant information?ensuring guest requests and preferences are implemented whenever possible.控制保存和更新客史資料和相關的支出以確?？腿诵枨蠛拖埠迷谌魏螘r候都可以得到滿足。 4、Co-ordinates the procedures involved in guest recognition programs including VIPs.協(xié)調(diào)相關確認客人的程序，包括VIP客人。 5. Adhere to complimentary rooms procedure.堅持免費房程序。 6. Ensure Front Office personnel handle guest registration efficiently, promptly and courteously.確保前廳部員工高效、快速、禮貌地處理客人登記。 7、Conduct guest room inspections together with the Executive Housekeeper.與行政管家一起查房。

崗位職責 1、為客人提供身體按摩, 身體套餐療程, 面部護理； 2、定期簡查賓客及常客檔案，了解客戶的愛好、要求及皮膚的特性，以便更好的提供服務； 3、保證日常事務準時處理和保證達到客人的期望； 4、協(xié)調(diào)相關確認客人的程序，包括VIP客人。 崗位要求 1、中專或以上學歷及相等學歷，熟悉美容、美體手法； 2、持有美容師證書者、有美容院及大型會所工作經(jīng)驗者優(yōu)先考慮； 3、良好的語言表達能力，善于溝通，服務意識強，工作耐心細致； 4、吃苦耐勞，愛崗敬業(yè)，良好的個人素質(zhì)，較高的職業(yè)素養(yǎng)和道德； 5、性格開朗樂觀，積極向上，團隊協(xié)作能力強。

1、Monitors competitors activities and assists in marketing intelligence 監(jiān)察競爭對手的商業(yè)活動和協(xié)助監(jiān)察市場動態(tài)。 2、Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business 根據(jù)在銷售策略中既定目標，向新的、現(xiàn)有的、有潛質(zhì)的可談判最適合的價格以爭取最大的利潤。 3、Services existing business through management of account bases 通過客戶管理，向現(xiàn)有的客戶提供服務。 4、Develop and maintain a regular pattern of sales calls, meeting with principals of target market 發(fā)展和保持定期的銷售拜訪模式，會見目標市場的負責人。 5、Provides direction on, and conducts market research and analysis 提供市場發(fā)展的趨勢，進行市場調(diào)查和分析 6、Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business 根據(jù)酒店的營業(yè)需要，發(fā)展與業(yè)務聯(lián)系人，會務策劃者，游客或商務會議旅行社，旅游工作者，航空公司，公司客戶，政府部門和其他的客人，并保持緊密的聯(lián)系 7、Builds profile within local market place through attendance at various events and local market place 通過參加各種活動和本地市場活動建立酒店在本地市場的良好形象 8、Conduct client interviews 會見客戶 9、Plan and conduct familiarization tours and site inspections 計劃和安排團隊進行酒店參觀活動 10、Travel when required to promote the hotel and develop potential business 當需要推廣酒店和發(fā)展有潛力的客戶時，進行外出公干 11、Monitors existing business and inputs into sales strategy meetings to maximise business 監(jiān)督現(xiàn)有的客戶并把其納入銷售策略以使業(yè)務量實現(xiàn)最大化 12、Grows existing business and establishes and pursues leads which will develop business 發(fā)展現(xiàn)有的客戶和建立并跟蹤其住房量以發(fā)展業(yè)務 13、Interfaces with operations on a timely basis 及時與運作部門進行交流

職位描述: 1. 用英語為賓客提供優(yōu)質(zhì)的酒水服務。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領，補充和保管。 5. 吧臺設備、用品的保養(yǎng)使其正常運轉(zhuǎn)。 6.協(xié)助副經(jīng)理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經(jīng)驗，一定的管理經(jīng)驗 3.良好的酒水知識，熱愛本職工作，有責任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內(nèi)所有娛樂活動及場地設施免費使用 5. 機場接送服務 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區(qū)度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

1、Strong stamina.精力充沛。 2、Good computer skill.電腦熟練。 3、Good team player and corporate attitude.具備良好團隊合作精神。 4、Proficiency in role at required level.精通級別范圍內(nèi)的工作。 5、Knowledge of training procedures, methods and techniques.具備培訓的程序、方法和技巧方面的知識。 6、Knowledge of guest interaction processes.具備與顧客交往的知識。 7、Maintains an efficient administration within the Food and Beverage division preparing and submitting operational reports on time.在本餐廳保持有效的管理按時準備和提交營運報告。 8、Control of inventory and maximization of yield.盤點控制和效益最大化。 9、Is fully conversant with all health, safety, fire and emergency procedures.全面熟悉健康，安全，火警和緊急事務的處理程序。 10、Ensure that all activities are carried out honestly, ethically, and within the parameters of local Law.確保自己行為活動的誠實性，遵守當?shù)氐姆珊途S護社會道德行為。 11、Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.徹底并反復檢查以確保運營的準備工作，服務程序，衛(wèi)生情況，設備的維修及保養(yǎng)，員工形象及禮貌等就緒無誤，若有缺失則立即采取行動。

1、Conducts shift briefings to ensure hotel activities and operational requirements are known 進行有效的交接班簡報工作，以明確酒店活動和運營要求 2、Supervise front office operations during assigned shift including: 在當班期間監(jiān)督前廳部運營情況，包括： 3、Maintenance of guest information 維護客戶信息 4、Maintenance of information about local events 維護當?shù)鼗顒拥男畔?5、Compile occupancy statistics 統(tǒng)計入住情況 Supervise cashiering activities during shift including: 6、在當班期間監(jiān)督收銀活動，包括： 1.Cash handling and banking procedure 現(xiàn)金處理和銀行業(yè)務程序2.Dealing with irregular payments 處理非法支付情況 3.Instructing staff in credit policies and facilities 就信用政策和設備對員工進行指導 4.Instructing staff in cash security procedures 就現(xiàn)金安全程序?qū)T工進行指導 5.Carry out debtor control 實施應收帳款控制 6.Prepare reports 準備財務報告 7.Supervise the cashiering system 對收銀系統(tǒng)實施監(jiān)管