1.??To hire, terminate, train, assign job, discipline, promote, recommend salary & wage rates, including increment, duty hours, and day-to-day conduct, and standards of accounting staffs. 負(fù)責(zé)財務(wù)人員的招聘、解聘、培訓(xùn)、工作分配、管理、提升、薪資水平建議，包括加薪、工作時間，日常行為和標(biāo)準(zhǔn)。 2.??To maintain adequate financial control and to produce reliable accounting records and financial data to the operation management for decision-making. 維持適當(dāng)?shù)呢攧?wù)管控，編制可信的會計記錄和財務(wù)數(shù)據(jù)，供運營管理層作決策。 3.??To ensure hotel operation complied with the hotel management agreement and the local statutory / fiscal requirements. 確保酒店運營遵守酒店管理合同、當(dāng)?shù)胤ㄒ?guī)或財政要求。 4.??To ensure the reporting requirements meet in a timing basis.?? 確保按時上交酒店要求的報告。 5.? To maintain an adequate internal control system for a most cost-effective control of hotel’s assets and profits is in place. 實行適當(dāng)?shù)膬?nèi)部管控制度，以最低成本管理酒店資產(chǎn)和收益。 6.??To produce timely financial report sand statistics as required by head office and local regulations. 按照總部和當(dāng)?shù)胤ㄒ?guī)要求，按時出具財務(wù)報告和統(tǒng)計數(shù)字。 7.??To comply with all standard operating procedures (SOP) and other policies issued by head office. 遵從總部發(fā)布的所有標(biāo)準(zhǔn)操作程序和其他政策。 8.??To obtain proper permits and license for importation, currency transfers, tax registration, and hotel operation. 取得進口、貨幣兌換、稅務(wù)注冊和酒店運營相關(guān)執(zhí)照和許可。 9.??To ensure the local tax matter sincluding business tax, company income tax, and personal income tax including tax-saving, proper deduction, and remittance of tax payment are adequately handled in conjunction with the hotel. 與酒店一起，確保地方稅務(wù)事宜得到妥善處理，包括營業(yè)稅、公司所得稅、個人所得稅的節(jié)稅、適當(dāng)減稅和繳稅。 10.??To project and manage cash flow in an efficient manner. 高效地規(guī)劃并管理現(xiàn)金流動。 11.??To maintain an adequate purchasing procedure to ensure the purchases are made in the most cost efficient way. 保持適度的采購程序，確保所購物品具有高性價比。 12.??To approve, update and safe keep all contracts, leases and other legal documents and ensures their safekeeping. 批準(zhǔn)、更新并妥善保管所有合同、租約和其他法律文件。 13.??To act as authorized signatory, ensuring that allowances, adjustments, purchase requests, checks and other documents are approved accordingly. 擔(dān)任授權(quán)鑒名人，確保折讓，調(diào)整，請購單，支票和其他文件得到相應(yīng)批準(zhǔn)。 14.??To maintain adequate insurance coverage for all entities supervised. 為所管理的所有酒店購買適當(dāng)保險。 15.? To conduct internal audits to ensure the operation compliance with hotel policies and procedures to improve the accounting controls in hotel. 進行內(nèi)部審計，以確保運營遵從酒店政策與程序，提高酒店的財務(wù)管控。 16.? To ensure the capital expenditure policies are compiled by operations. 確保運營遵從資本支出政策。 17.? To maintain adequate the security and backup procedures related to Information System Management for financial system. 為財務(wù)制度維持適當(dāng)?shù)呐c信息系統(tǒng)管理有關(guān)的安全與備份程序。 18.? To conduct training, career development, and succession plan for Finance personnel.? 開展財務(wù)人員培訓(xùn)、職業(yè)發(fā)展和繼任計劃。 19.? To provide full co-operation to external auditors by using the client assistance package in the annual external audit. 使用客戶幫助組件，全力配合外部審計師作年度外部審計。

Job Requirements 崗位要求： 1. Develop and manage HR policies and procedures in line with Banyan Group standards. 建立并管理人力資源政策與程序與悅榕集團標(biāo)準(zhǔn)保持一致。 2. Prepare all local contracts and benefit schedules as per group standards and follow up with any queries . 按照酒店標(biāo)準(zhǔn)準(zhǔn)備所有的本地合同及福利計劃，并跟進相關(guān)的問題。 3. Provide advice to the management team and associates on BTHR HR policies and hotel standards. 給酒店及員工提供人力資源政策及酒店標(biāo)準(zhǔn)的建議。 4. Provide HR administration support e.g. investigate associates’ grievances, explaining policies to property HR associates etc. 提供人力資源行政事務(wù)的支持，如員工申述調(diào)查，給酒店的員工解釋人力資源政策等。 5. Assess organizational development needs & appropriately identify development activities that will support the growth of local resources in order to improve the overall efficiency & capability of the resources for business success. 評估組織發(fā)展需求及適當(dāng)?shù)耐桨l(fā)展活動來支持本地資源的發(fā)展，從而為營運的成功全面提高項目資源的有效性及可行性。 6. Implement procedures & practices in Yunnan that encourage a high performing culture to ensure the Yunnan properties optimize its human resources for business success. 執(zhí)行政策與程序，從而建立一個高標(biāo)準(zhǔn)的文化確保項目為業(yè)務(wù)成功執(zhí)行人力資源最優(yōu)化。 7. Maintains efficient administration within the department preparing and submitting operational reports on time. 在部門內(nèi)部保持有效的行政管理，及時準(zhǔn)備及遞交運營報告。 8. Special projects / ad-hoc assignments as and well assigned. 特別項目/工作安排。

 崗位職責(zé)： 1. 負(fù)責(zé)度假村財務(wù)部門整體運營，包含財務(wù)、采購 2. 協(xié)助度假村高層管理人員提供有效的財務(wù)管理、成本控制、流程合法合規(guī)管理、從財務(wù)影響面提供專業(yè)的建議和解決方案。 3. 管理團隊并發(fā)展人才，建立一支高效的團隊。 4. 熟悉度假村運營，能夠預(yù)測風(fēng)險并能夠有效進行風(fēng)控管理。 5. 保證度假村稅務(wù)、財務(wù)等符合國家各項及Club Med各項規(guī)定。 6. 協(xié)助各運營部門制定合理預(yù)算并做好費用把控的管理 崗位要求： 1. 中國籍，學(xué)歷本科及以上 2. 英文口語及書寫能力 3. 縝密的邏輯性思維及數(shù)據(jù)分析能力。 4. 熟悉各類稅務(wù)及財務(wù)政策、保險政策等法律法規(guī) 5. 誠實、踏實、務(wù)實。 6. 團隊管理及建設(shè)能力 7. 具有國際品牌五星級度假村同崗位至少3年及以上的工作經(jīng)歷。 8. 該崗位需每周工作6天 福利 免費住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

Front Office Manager About the role: Manages the staff at the Front Desk. Directs all activities of the Asst. Front Office Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Reviews and monitors schedules of staff in other department of responsibility. Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Door Staff, Valet Parking. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. What you bring: Five years senior leadership experience in Front Desk management in hotel industry Hospitality Management Degree qualification is preferred, however, not essential with relevant experience Solid and clear communication skills to effectively engage with a diverse range of internal and external customers High proficiency in spoken and written English and Mandarin Expected to be a culture carrier, has strong communication, problem solving, planning, organizing and influencing skills What we offer:? Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Employee service awards Annual employee party/ social and sporting events An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position shifts may vary and are arranged upon operation needs Kindly noted that this is a locally hired position and the relocation benefits will not be provided by the hotel. Work authorization in China is a must.

SUMMARY崗位概述 Maintainproper credit procedures in the hotel in accordance with local and corporatepolicies and procedures.? Control andmonitor prompt and accurate billing and collection of all accounts receivableitems in order to maintain the lowest possible outstanding accounts at alltimes.?? Tocheck the validity and completeness of inputs and ensure that all relevantdetails are in order and attached completely and accurately recorded and hotelrevenue is properly processed and reported and to supervise the job of outletcashiers.? ESSENTIALFUNCTIONS核心職責(zé) PeopleFunction: ·? ? ? ? ?Maintainharmonious and professional relationship with all departments. ·????????Complywith and enforce Four Seasons’ Category One and Category Two Work Rules andStandards of Conduct as set forth in EmPact. ·????????Supervise,train and motivate Credit Department employees to thoroughly understand all oftheir duties and responsibilities. ·????????Takeappropriate personnel-related action (i.e., hire, commend, discipline,evaluate, etc.) with Credit staff as required. ·????????Conducttraining sessions for the Front Office staff and Catering & Sales staff oncredit policies and procedures. ·????????Assistin other areas of the accounting office as needed. ProductFunction: ??????? Establish and maintain local creditpolicies and procedures regarding billing, credit cards, collection, inquiriesand cheque cashing and prepare month-end and year-end reports andreconciliations in accordance with established corporate guidelines. ??????? Ensure all inquiries from guests orcredit card companies are handled promptly (same day if possible) andprofessionally. ??????? Ensure prompt and accurate billing forall accounts and timely collection follow-up. ??????? Maintain credit histories, originalapproved written requests for credit and other records for regular hotelaccounts. ??????? Ensure that the check-in / check-outprocedure adequately protects the hotel without burden or delay to the guestsof the hotel. ??????? Develop and maintain relationships withregular clients to foster communication and assist in collection. ??????? Prepare and conduct a monthly creditmeeting. ??????? File documents and reports. ???????Performany additional duties as assigned by the Director of Finance or AssistantDirector of Finance. ProfitFunction: ??????? Manage collection of accounts approvedfor billing and process upon departure payments and supervise the day-to-dayactivities of the Accounts Receivable staff and evaluate performance based onthe hotel policies. ??????? Recommend improvements in the operationof Accounts Receivable to the Director of Finance ??????? Review Guest Ledger High Balance Reportdaily and bring discrepancies to the attention of the Front Office Manager andDirector of Finance if not resolved. ??????? Investigate all requests for billing asthe final authority over credit approval and individual guest inquiries. ??????? Review with Director of Finance orAssistant Director of Finance all accounts that are over 30 days and implementcollection procedures and write off or adjust uncollectible amounts inaccordance with established corporate guidelines. ??????? Process and post all charges andpayments to City Ledger Accounts daily. ??????? Write off or adjust uncollectibleaccounts after approval by the Director of Finance or Assistant Director ofFinance and the General Manager according to established corporate guidelines. NON-ESSENTIALFUNCTIONS 非核心職責(zé) ·????????Transfer charges from the hotel outlets andother miscellaneous charges to the appropriate charge account. ·????????File documents and reports. OTHER其他 To perform other tasks or responsibilities assigned by managers. 完成經(jīng)理分配的其他任務(wù)和職責(zé)。 KNOWLEDGE AND SKILLS: Education:? ?????? College education or equivalent Experience:?????? Minimumone to three years of experience in related position with Four Seasons or otherorganization. ? Skills and Abilities: ?????? ??????? Highest level of integrity andtransparency ??????? Strong interpersonal andrelationship-building skills to work with cross-functional teams ??????? Excellent written and verbalcommunication skills to prepare and deliver reports, effective presentationsand to facilitate meetings ??????? Promote a continuous learningenvironment that creates an atmosphere for professional developmentopportunities ??????? Apply an ethical approach to influencethe outcome of situations ??????? Serve as a role model for others bydemonstrating appropriate business conduct and ethical principles ??????? Continuously seek to improve/developthe performance of others and continuously strive to improve his/her ownperformance ??????? Work in a safe, prudent and organizedmanner ??????? Require a working technical knowledgeof generally accepted accounting principles.?Working knowledge is generally learned on-the-job or through a series ofprofessional certifications. ??????? Require knowledge of and the ability tooperate computer equipment and Microsoft Office Suite software.? Sun, iScala and Opera Systems knowledge wouldbe ideal and greatly valued. ??????? Ability to read, write and speakEnglish. ???????Clearunderstanding of the purpose and reasons for internal controls ???????Understandand be familiar with hotel quality standards and service standards ???????Strongcommitment to service ? Join us and Enjoy… - An opportunity to build a life-long career with global potential and a real sense of pride in work well done - Best-in-industry training - Complimentary stays at Four Seasons properties (based on availability) with discounted meals - Incentive bonus/ competitive salaries - Employee service awards - Annual employee party/ social and sporting events

Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager,  with functional report to Hygiene and Food Safety Manager APAC  Purpose :   §  Ensure hygiene and food Safety of the village in a complex environment. §  Provide internal expertise to any problem related to hygiene and food safety §  Accompany the team for the control of hygiene and food safety. Responsibilities :   §  Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards). §  Train and raise awareness amongst the team. §  Accompany and follow the laboratories controls in the village. §  Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…). §  Improve continuously the hygiene level of the village. §  Prevent the risks to the community and individuals. §  Be involved in the management of a health crisis in the village.   Improve continuously hygiene and food safety in the village. Depending on the needs:   §  Propose material purchases. §  Propose equipment or structural modifications. §  Create / modify the procedures. §  Propose the purchase, substitution or removal of food, drinks or cleaning products. §  Be a technical support in general for Hygiene, Health and Safety matters when needed   Train :   §  In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments. §  Create a training plan in collaboration with the team in place. §  Record the training performed. §  Control the acquisition of knowledge.   Accompany and follow the laboratories audit in the villages:   §  Accompany the auditor during the visit and report any non-compliance. §  Identify and propose food samples and swabs to be taken. §  Following the audit report, make an action plan defining the proper corrective actions and responsibilities.   Risks Prevention to the community and individuals:   §  Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff ...). §  Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food. §  Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.   Objectives and evaluation criteria   §  Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety §  Ensure the compliance of the laboratory analysis results achieved on food and water §  Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required. §  Guarantee of a high level of hygiene and food safety standard requirement     The know-how :   §  Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job. §  Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety. §  Good knowledge about the good practices in the hotel/tourism industry.   Languages:   §  English (both speaking and Writing) §  Speaking local language is plus. For China villages/resorts Mandarin is mandatory.   Required qualifications for the job:  §  Adaptability. §  Precision. §  Organization. §  Confidentiality. §  Autonomy. §  Interpersonal skill.  

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

1. 負(fù)責(zé)員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 3. 合理調(diào)配度假村的人力資源，并提出有效的建議和意見。 4. 負(fù)責(zé)各部門人員編制的審核工作。 5. 負(fù)責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關(guān)制度、員工保險及福利方面的政策。 7. 負(fù)責(zé)各種人事政策的具體實施及檢查工作。 職位要求： 1. 大專以上學(xué)歷，有相同崗位工作經(jīng)驗2年以上。 2. 熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4. 了解度假村員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5. 具有良好的溝通能力和協(xié)調(diào)能力。 6. 具有較強的文字綜合能力和口頭表達能力。 7. 該崗位需每周工作6天

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

【崗位職責(zé)】 1. 協(xié)助財務(wù)經(jīng)理負(fù)責(zé)行政管理、財務(wù)和內(nèi)部控制 2. 監(jiān)督各部門的賬務(wù) 3. 管理度假村保險箱及現(xiàn)金流動 4. 每日和每月結(jié)賬 5. 管理和收取客人付款 【崗位要求】 1. 財務(wù)管理能力，例如：分析損益表，完成經(jīng)營預(yù)算、短期和長期的預(yù)測和主持完成資本支出計劃。 2. 較強的溝通能力（口語、聽力和書寫） 3. 較強的分析能力 4. 熟練使用應(yīng)用軟件和度假村系統(tǒng)，技術(shù)能手 5. 熟練掌握和維護關(guān)系，例如員工關(guān)系、客戶關(guān)系和供應(yīng)商關(guān)系 6. 具備度假村運作知識 7. 較強勞動力管理能力 8. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

【職位綜述】 管理者的角色,負(fù)責(zé)管理和協(xié)調(diào)各方面的客人識別系統(tǒng)功能，包括質(zhì)量和服務(wù)標(biāo)準(zhǔn)。為客人指引落實并評估產(chǎn)品的質(zhì)量和服務(wù)。負(fù)責(zé)保持100%可靠性識別所有的麗思卡爾頓酒店的貴賓與回頭客。負(fù)責(zé)培訓(xùn)并不斷深化客人識別的整個過程。負(fù)責(zé)客人識別過程的改進和完善并通過GuestVoice得分提高賓客滿意度的測量。 【主要工作職責(zé)】 1.?提前致電客人并訂房以確保滿足客人的期望。 2. 根據(jù)麗思卡爾頓公司的標(biāo)準(zhǔn)提出建議并升級。 3. 監(jiān)督客人識別的效率水平。 4. 確?？腿岁P(guān)系部門人員編制與部署與營業(yè)額匹配。 5. 確保所有的員工都執(zhí)行分配的任務(wù)與堅持標(biāo)準(zhǔn)。 6. 監(jiān)督執(zhí)行標(biāo)準(zhǔn)并根據(jù)需要報告/關(guān)注。 7.?確保所有的員工根據(jù)標(biāo)準(zhǔn)為所有客人提供最好的服務(wù)。 8.?培訓(xùn)與指導(dǎo)員工以確保高昂的士氣和團隊合作精神。 9.?持續(xù)記錄客人的反饋、采取的補救措施以及解決問題。 10.?根據(jù)酒店和部門的安全政策，保證清潔，安全的工作環(huán)境。及時發(fā)現(xiàn)和糾正不安全的操作/情況，及時匯報給管理團隊。

崗位職責(zé) 1、全面負(fù)責(zé)餐飲銷售推銷，預(yù)訂等工作。 2、制定餐飲銷售的市場推銷計劃，建立并完善餐飲銷售部工作程序和標(biāo)準(zhǔn)，制定餐飲銷售部規(guī)章。 3、建立改善餐飲銷售日記，客戶合同存檔，餐飲銷售訂單和預(yù)報單的存檔記錄，使之成為有效的工作程序和管理手段。 4、與餐飲總監(jiān)和行政總廚溝通協(xié)調(diào)，共同議定宴會菜單及價格。 5、定期對下屬進行績效評估，按獎懲制度實施獎懲，并加強對員工的培訓(xùn)工作，提高員工素質(zhì)。 崗位要求 1、具有酒店餐飲銷售崗位經(jīng)驗，特別是包廂銷售，能結(jié)合行業(yè)特點開展整體市場營銷工作，有一定的客戶積累，團隊合作精神。 2、對餐飲銷售的組織及執(zhí)行有豐富的經(jīng)驗。 3、具有較強的管理能力，判斷和決策能力，人際溝通協(xié)調(diào)能力，計劃與執(zhí)行能力。

工作職責(zé)： 1、負(fù)責(zé)樓面全面的安全生產(chǎn)，包括人身、消防、食品、財產(chǎn)等方面的安全。 2、負(fù)責(zé)各項經(jīng)營指標(biāo)的達成。 3、了解廚房出品，協(xié)調(diào)各部門工作，督導(dǎo)服務(wù)質(zhì)量。 4、全面負(fù)責(zé)樓面日常營運工作。 5、保證工作團隊的成員的穩(wěn)定性。 6、完成對下屬的培訓(xùn)任務(wù)。 7、征詢客人建議或意見，處理客人投訴及突發(fā)事件，與顧客建立良好的關(guān)系。 8、保證通過各項業(yè)務(wù)檢查，積極對承擔(dān)上司交辦的各項工作。 崗位要求： 1.熱愛服務(wù)行業(yè)，有較強的事業(yè)心和責(zé)任感。???????? 2.掌握一定的菜肴、食品、酒水、烹飪等方面的知識 。 3.具有熟練的餐飲服務(wù)技能和技巧。 4.身體健康、儀表端莊。

Responsibility 1. Management of digital content and community outreach in the village and provide digital customer experience rich and interactive content 2. Depending on the highlights, it will ensure the management and delivery of content and information Village and Social Networks. 3. Data catching in village 4. Development on E-Survey （Depend on project or resort needs） 5. Village complaints management on Social Media 6.Others Requirement 1. Specific colleague course or above; basic in English spoken and writing; Basis of graphic design software (e.g. PS). 2. Good interpersonal skills. 3. Proficiency in Microsoft Office. 4. Experience in media marketing is preferred (e.g. Wechat, Weibo). 5. Work 6 days a week? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

Responsibilities 工作職責(zé) 1.To coordinate and follow up with all other departments in all job assignment by General Manager. 根據(jù)總經(jīng)理指派的工作，與各部門協(xié)調(diào)并跟進。 2.To be a confidential translator for all documents to and from General Manager.為總經(jīng)理翻譯所有文件并保密。 3.To keep records, control and scheduling appointments for General Manager. 記錄、安排并控制總經(jīng)理的各項預(yù)約。 4.To take minutes of morning briefing and to handle all personal affairs for the General Manager. 為早會做記錄并協(xié)助總經(jīng)理處理個人事務(wù)。 5.To be able to exercise initiative and work with confdential information of Executive Offce. 工作積極主動并能保密。 6.To handle and screen all incoming and outgoing telephone calls for General Manager. Taking messages as necessary.為總經(jīng)理處理并過濾來往電話，并在需要時記下 7.根據(jù)集團可持續(xù)發(fā)展理念完成酒店項目 Formulate implementation plans according to the Group's sustainable development strategy Job Specs 職位要求 1. Knowledge of Administration computer systems and personal computer 能熟練操作處理行政工作所需使用的電腦 2. Working knowledge of local and any other languages 能使用當(dāng)語言及會另一門語言 3. Proven track record in hotel of similar standard in similar capacit 在類似的酒店有過工作經(jīng)驗，并記錄良好

This position will based in Club Med Beidahu Pre-opening Resort (Jilin Province) for at least 1 year. Main Responsibilities: 1.You will report to General Manager - 'Chief de Village' and assist with the Finance & Admin Manager 2.Responsible for high-level executives and management 3.Provide administrative support and performs numerous duties, including writing correspondence, emailing, handling visitors, routing callers and answering questions. 4.The key contact person to liaise with the Owners operation team in terms of VRL and VSL 5.Hands on translation skills from Chinese to English, with an intrapersonal and human skills 6.Others ? Requirements: 1. Possesses good command of written and oral English.? Knowledge of another foreign language will be an added advantage. 2. Professional3. Good appearance4. Creative5. Enthusiastic6. Friendly and polite7. Exceptional inter-personal communication skills8. Shows initiative9. Adaptability and flexibility10.Team spirit *Must be ready to work abroad and commit to a?6 days-a- week resort lifestyle for at least one year If you're interested in G.O.-Secretary to CDV?position, please send your English CV with a recent photo at hr.china@clubmed.com with the title of? ' Your Name - Secretary to CDV'.? Thank you. 在Club Med工作，你將最大程度施展你的專業(yè)技能和個人能力。 每天你都能通過和不同國籍的GO團隊合作以及和我們的顧客相處來提升你的個人技能。 你將受益于專業(yè)培訓(xùn)以及職業(yè)發(fā)展的機會。 你將通過創(chuàng)造和分享‘一個幸福的世界’來代表我們友好、奢華的形象 *歡樂時光是指在工作時間以外的生活方式 到達指在客人到達度假村時歡迎并陪同其到達房間，出發(fā)指當(dāng)客人結(jié)束度假時，G.O要求去進行歡送和告別。到達和出發(fā)可能發(fā)生在任何時間，甚至是在午夜以后，清晨或凌晨。 同客人一起享用三餐，參與村子內(nèi)所有的活動，和客人交往。每晚在舞臺上表演，Club Med傳統(tǒng)的“Crazy Sign”是指在舞臺上加入G.O和客人一起舞蹈。不要忘記我們是在酒店服務(wù)業(yè)，因此客戶服務(wù)需要做到優(yōu)秀和完美，把客人和G.O有禮節(jié)地當(dāng)作自己最好的朋友。 個人資質(zhì) ? 專業(yè) ? 個人意愿 ? 嚴(yán)謹(jǐn) ? 創(chuàng)造力 ? 熱情 ? 良好的人際關(guān)系技巧 ? 積極和團隊精神

1.To ensure that all personnel files andrecords are complete, accurate and current. 確保所有人事檔案及記錄完整、準(zhǔn)確及更新。 2.Availability and accuracy of allpersonnel records and documents. 提供準(zhǔn)確有效的人事記錄及文書。 3.To assist with updating all staff noticeboards. 協(xié)助更新員工信息欄。 4.Assist to organize staff activities. 協(xié)助組織員工活動。 5.Provide assistant to management ofDormitory and Staff Canteen. 協(xié)助宿舍及員工餐廳的管理。 6.Inspects regularly employee canteen,locker rooms, lockers and other employee facilities to ensure they are welloperated and maintained.???????????????????????????????????????????????????????????? 定期檢查員工餐廳、更衣室、更衣柜和其他員工設(shè)備以保證這些設(shè)備的良好。 崗位要求 1.Diploma preferably inhospitality or related field. 酒店管理或相關(guān)專業(yè)的本科學(xué)歷。 2. professional and responsible, civilizedbehavior. 有事業(yè)心和責(zé)任感，行為舉止文明禮貌。 3.Sound judgment, and strong decision-making,problem-solving and follow up skills. 合理的判斷力，決策力，問題的解決和跟進技巧。