PositionOverview 崗位概覽 To grow the market share of the hotelbusiness volume through the development of room and catering sales in achievingset annual targets. To develop a solid sales pipeline and systematicprospecting program. To manage the Sales and Marketing Department to achievemaximum occupancy and revenue. 通過客房和餐飲銷售實現(xiàn)年度目標(biāo)設(shè)定以增長的市場份額酒店業(yè)務(wù)發(fā)展的范圍。開發(fā)一個堅實的銷售渠道、系統(tǒng)和勘探項目。管理銷售和營銷部門疑惑的最大的入住率和收入。 TheRole 崗位職責(zé)： 1.Provides aprofessional, advisory and executive support to the GM in meeting strategicgoals. 為總經(jīng)理提供一個專業(yè)的咨詢和行政支持以達(dá)成戰(zhàn)略目標(biāo) 2.Plans and developsmarketing strategies and promotion plans with Marcom and Revenue Director. 與市場傳訊和收益總監(jiān)計劃和發(fā)展?fàn)I銷策略以及促銷計劃 3.To achieve revenuegoals by developing and implementing proper sales and marketing strategies. 實現(xiàn)收入目標(biāo)的發(fā)展以及實施適當(dāng)?shù)匿N售和營銷策略 4.Design a system toobtain data from market place which can be instrumental in developing new salesstrategies – competitive activities and developments. 設(shè)計系統(tǒng)從市場獲取數(shù)據(jù),可以幫助開發(fā)新的銷售策略——競爭性活動和發(fā)展 5.To understand themarket, its trends and changes, explore opportunities for competitive advantageto yield one’s fair share of the market. 了解市場趨勢和變化,探索機會擴大競爭優(yōu)勢，從而獲取一個公平的市場份額 6.To analyzeopportunities, select realistic objectives, develop, implement and controleffective strategies and sales plans. 對現(xiàn)有營銷機會進行分析, 選擇現(xiàn)實的目標(biāo), 制定,實施和控制的有效策略和銷售計劃 7.Assessing sellingopportunities within the Sales and Catering capacity, work with and assist withother portfolios i.e. F&B through marketing channels, Public Relationscampaigns to the corporate sectors, on F&B promotions or other similarpromotions from other portfolios/departments. 根據(jù)客房和餐飲容量評估銷售機會，同其他部門配合協(xié)作，如餐飲部一起擴大市場渠道，與市場傳訊部一起發(fā)展公司業(yè)務(wù)，同其他部門進行餐飲促銷或其他促銷。 8.Monitors andevaluates contemporary sales and marketing initiatives and trends. 監(jiān)測和評價當(dāng)下的銷售計劃和趨勢。 9.Develop andimplement disciplined a prescribed routing of patterns in covering territoryand accounts to achieve high penetration of the market share. 開發(fā)市場，根據(jù)既定的方式實施銷售擴張。擴大市場份額占有率。 10.To establishsales targets and highlight any variances with actual sales figures andrecommend what action should be taken to remedy significant variances. 建立銷售目標(biāo)，關(guān)注與實際銷售數(shù)據(jù)的差異。并給予建議應(yīng)采取什么行動來補救顯著差異。 11.Manages guest relationsand client services including guest and client needs, product and serviceknowledge, sales effectiveness, communication skills and guest and clientfeedback to ensure future repeat and new business. 管理客戶關(guān)系和客戶服務(wù)。包括客人和客戶需求、產(chǎn)品和服務(wù)的知識,銷售效率,溝通技巧和客戶的反饋來確保未來的重復(fù)使用和新業(yè)務(wù)的開發(fā)。 12.To increaseoccupancy, average rate and profits of the hotel through planning, guidance,and training of hotel sales personnel. 通過規(guī)劃、指導(dǎo)和培訓(xùn)酒店銷售人員增加入住率、平均房價和酒店的利潤。 TalentProfile任職資格： 1.Min 2-3 years’experience for same position 2-3年及以上相同崗位工作經(jīng)驗 2.Strongselling skills and techniques. 強大的銷售技能 3.Knowledge of local & internationalmarket. 了解本地和國際市場。 4.Excellent written and spoken Chinese andEnglish. 熟練的中英文口語和書寫能力。 5.Good interpersonal & communicativeskills. 出色的人際交往和溝通能力。

Manages all marketing activityrelating to F&B and other resort projects on a need basis. ?根據(jù)需要管理度假區(qū)內(nèi)餐飲項目有關(guān)的所有營銷活動。 主要義務(wù)和職責(zé) 1、Assist the roll out of media and marketing plans. 協(xié)助推出媒體和市場計劃。 2、?Ensure brand standards and identity are upheld inall activities (own and third party) incl. Rooms & MICE. 在內(nèi)部和第三方的活動中保持品牌標(biāo)準(zhǔn)和形象。 3、 ?Support public relations with information and updatesto maximize PR opportunities. 更新度假區(qū)信息，支持公關(guān)，擴大公關(guān)機會。 4、?Develop collaterals to support business andsub-products. 制作物料，支持各業(yè)態(tài)以及產(chǎn)品。 5、?Support sales team with collateral requirement，images,? logos，electronicmaterials. 支持銷售團隊需要的印刷品、圖片、品牌標(biāo)志、電子宣傳物料。 6、?Maintain awareness of competitor activities inmarket. 保持市場競爭意識。 7、 ?Liaise with external agency for collaterals artwork。 To seekapproval from Director, Marketing to ensure delivery. 聯(lián)絡(luò)外部機構(gòu)，制作物料、圖稿, 向市場總監(jiān)取得批準(zhǔn)，以保證交付。 8、Abide by the contract and financial process of thecompany, assist to process the signing and payment to external agencies.????????????????????????????? ? 遵照公司的合約和財務(wù)流程， 協(xié)助對外部機構(gòu)的合約簽署和付款申請。 9、 ?Collate ROI reports for promotional activities andmedia placement. 整理促銷和媒體活動的投資回報信息， 整理成報告。? 10、?Assist with activities required by DirectorMarketing incl ad hoc promotions，presentations. 協(xié)助市場總監(jiān)所要求的任何活動，包括促銷、演示等。 Requirements 崗位要求 1、Degree?in?Tourism,?Business,?Communication,?or?related?discipline. 旅游、商業(yè)、新聞傳播或相關(guān)專業(yè)學(xué)歷。 2、 Minimum 5 years?of?relevant?work?experience. 至少5年市場相關(guān)工作經(jīng)驗。 3、?Understand?the?market?and?the?business?development?trend. 了解市場，熟知并緊跟市場發(fā)展趨勢。 4、 ?Good?management?and?execution?skills. 良好的管理和執(zhí)行能力。 5、Well-developed?interpersonal?skills?and?negotiation?skills. 良好的人際交往能力與談判技巧。

Job Responsibilities? 崗位職責(zé)： 1、Responsible for the development and launch of hotel OTA channels; 負(fù)責(zé)酒店OTA渠道開拓及上線； 2、Maintain and optimize policies on various OTA channels, evaluate, analyze, and monitor their effectiveness to achieve the goal of increasing hotel production 各大OTA渠道政策維護及優(yōu)化，效果評估、分析、監(jiān)測以達(dá)到酒店產(chǎn)量提升目標(biāo)； 3、Monitor online price trends dail 每日監(jiān)測線上價格走勢； 4、Capable of independently analyzing the advantages and characteristics of various channels, organizing and planning product promotions, regularly evaluating their effectiveness, and implementing subsequent plans 能獨立分析各大渠道的優(yōu)勢和特點，組織和策劃產(chǎn)品推廣，定期進行效果評估，后續(xù)計劃和實施； 5、Good team spirit, strong execution ability and responsibility, independent thinking ability, observation and adaptability. 良好團隊合作精神，較強的執(zhí)行力及責(zé)任心，獨立思考能力，觀察力和應(yīng)變能力。 崗位要求： 1、Have a high level of foreign language proficiency (English or Russian), able to read reservation letters and provide reception service 具有較高的外語水平（英語或俄語），能夠閱讀預(yù)定函電并進行接待服務(wù)； 2、More than 2 years of work experience in the same hospitality industry, familiar with sales work in the hotel field; 2年以上同酒旅行業(yè)工作經(jīng)驗，熟悉酒店領(lǐng)域的銷售工作； 3、Have a strong sense of team cooperation and strong team leadership skill 有較強的團隊合作意識，及較強的團隊領(lǐng)導(dǎo)能力。

Job?Summary 職位簡述 To?oversee?the?front?office?and?back?office?operation,?lobby,?coordinates?and?monitor?that?all? guests'?arrival,?departure?and?in-house experiences?are?as?per?resort?standards 監(jiān)督前廳部和辦公室的運作，大堂，協(xié)調(diào)和監(jiān)督所有客人的到達(dá)，離開和入住的經(jīng)驗是按照度假標(biāo)準(zhǔn)來做的。 Key?Duties?and?Responsibilities 主要義務(wù)和職責(zé) Adhere?to?all?Resort?rules?and?regulations?as?per?Service?Standard?Policies?and?procedures. 堅持所有酒店規(guī)章按照服務(wù)標(biāo)準(zhǔn)的政策和程序操作。 Ensure?the?reception?team?work?with?a?sales?focused?attitude?and?are?aware?of?sales?opportunities?within?the?resort?which?will?assist?with?the maximization?of?revenue. 確保前臺有銷售人員專注的態(tài)度接待客人，并了解酒店內(nèi)的所有銷售機會，這將有助于實現(xiàn)收入最大化。 Ensure?all?team?members?are?aware?of?all?room?revenue?targets?and?are?kept?informed?of?performance?results. 確保所有團隊成員都知道所有的收入目標(biāo)，并保持對業(yè)績結(jié)果的了解。 Ensure?a?consistently?high?standard?of?presentation?is?maintained?for?both?the?department?and?the?team?members. 確保部門和團隊成員維持一致的高標(biāo)準(zhǔn)。 Oversee?day?to?day?operations?ensuring?resort?standards?are?adhered?to?and?maintained?by?all?team?members. 監(jiān)督日常運作，確保所有團隊成員遵守和維護度假村標(biāo)準(zhǔn)。 Implement?a?full?training?plan?within?the?reception?to?develop?all?personnel?to?their?full?potential. 在接待時實施完整的培訓(xùn)計劃，使所有人員充分發(fā)揮他們的潛能。 Review,?maintain?and?implement?systems?and?procedures?as?directed. 對審查，維護和實施的系統(tǒng)流程，進行明確指引。 Review?the?departmental?objectives?and?drive?to?achieve?it. 審查部門的目標(biāo)并實現(xiàn)它。 Skills,?Experience?&?Educational?Requirements 技能、經(jīng)驗和教育要求 Strong?interpersonal?skills 較強的人際交往能力 3?years?&?above?same?position?working?experience?is?a?must 必須具有三年及以上的同崗位管理經(jīng)驗 Strong?customer?service?focus 較強的顧客服務(wù)關(guān)注度

Job Summary 工作簡述? To manage existing accounts and develop new business for the resort from the wholesale markets. 維持度假區(qū)在旅游批發(fā)市場現(xiàn)有客戶和開發(fā)新業(yè)務(wù)。 Key Duties and Responsibilities 關(guān)鍵職責(zé)? ? Based in Sanya this role is responsible for managing existing accounts and developing new accounts from the wholesale markets 維持度假區(qū)在旅游批發(fā)市場現(xiàn)有客戶和開發(fā)新業(yè)務(wù)。 ?? Responsible for growing and maintaining share of wholesale markets from assigned account base 負(fù)責(zé)指定旅游批發(fā)商市場份額的增長和維護。 ?? Contracting and developing relationships with wholesalers, travel agencies, tour operators and DMCs. 與旅行批發(fā)商，旅行社，旅游經(jīng)營者和地接社簽訂合同及發(fā)展合作關(guān)系。? ? Taking an entrepreneurial approach to dynamically leverage trade partnerships 運用企業(yè)的經(jīng)營方法，對商業(yè)合作關(guān)系進行動態(tài)的杠桿調(diào)節(jié)。? ? Representing Atlantis Sanya at trade shows when required 在需要時代表三亞亞特蘭蒂斯參加貿(mào)易展示會。 ?? Be fully updated with all related sales data and sales action plans, keeping in mind budget expectations, cost of sale and ROI analysis 全面更新所有相關(guān)的銷售數(shù)據(jù)和銷售行動計劃，同時考慮預(yù)期預(yù)算，銷售成本和投資回報率分析。? ? Maintain awareness of current and potential markets/trends/, coordinates all activities to maintain and increase revenue through added business volume and increased rate 意識當(dāng)前和潛在的市場/趨勢，協(xié)調(diào)所有活動，通過增加業(yè)務(wù)量和增長率來維持和增加收益。 ?? Procures new and repeat business for the resort by monitoring contact with: tour operators, wholesalers, travel agencies, and professional associations within local, regional and international markets. 通過與當(dāng)?shù)?，區(qū)域和國際市場上的旅游經(jīng)營者，旅游批發(fā)商，旅行社和專業(yè)協(xié)會進行監(jiān)督聯(lián)系，為度假區(qū)獲得新的和重 復(fù)的業(yè)務(wù)。 ?? Creates and implements special programs to achieve greater productivity through: 通過個人電話銷售保持與旅游批發(fā)商和旅游經(jīng)營者聯(lián)系-至少每天三個電話銷售： ?o Increasing average rates 提高平均價格 o Increasing occupancy 增加入住率 o Increasing business volume during difficult periods 在困難時期增加業(yè)務(wù)量 ?? Act as a single point of contact for each assigned account / territory 作為每個指定客戶和區(qū)域的單一聯(lián)系人。 ?? Monitor & act upon market feedback to support relevant changes 監(jiān)控并根據(jù)市場反饋采取行動，適應(yīng)市場變化。 ?? Communicate effectively to all sales colleagues relevant issues to own / teams accounts in order to maximize market penetration 與所有銷售同事有效溝通相關(guān)事宜，擁護自己/團隊客戶，以最大化市場滲透。 ?? Responsible for 100% account penetration by establishing a close working relationship at all levels within own accounts 通過建立起不同級別客戶的緊密合作關(guān)系，將客戶滲透率做到 100%。 ?? Identify all sales opportunities and secure for the group 識別所有的銷售機會并對其有把握。 ? Maintain and grow positive customer and partner relationship 維護和發(fā)展積極的客戶和合作伙伴關(guān)系。 ?? Set & meet customer/partner expectations with all accounts 堅持并滿足所有客戶/合作伙伴期望。 ?? Responsible for managing all relevant KPI’s related to own accounts 負(fù)責(zé)管理與自己的帳戶相關(guān)的所有相關(guān) KPI。

Job Summary 職位簡述 To Assist Front Office Manager to oversee the front desk and back-office operation, lobby, coordinates and monitor that all guests arrival, departure and in-house experiences are as per resort standards 協(xié)助前廳經(jīng)理監(jiān)督前臺和后臺辦公室的運作，大堂協(xié)調(diào)和監(jiān)督所有客人的到達(dá)，離開和得到入住的體驗是依照度假標(biāo)準(zhǔn)的。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) Adhere to all Resort rules and regulations as per Service Standard Policies and procedures 堅持所有酒店規(guī)章按照服務(wù)標(biāo)準(zhǔn)的政策和程序操作。 Ensure the reception team work with a sales focused attitude and are aware of sales opportunities within the resort which will assist with the maximization of revenue. 確保前臺接待以專注的態(tài)度接待客人，并了解酒店內(nèi)的所有增銷機會，這將有助于實現(xiàn)收入最大化。 Attending daily operation meeting 參加每天的運營會議。 Attending all group meetings. 參與所有團隊的會議。 Ensure all team members are aware of all room revenue targets and are kept informed of performance results. 確保所有團隊成員都知道所有的收入目標(biāo)，并保持對業(yè)績結(jié)果的了解。 Review VIP arrival& special events. 查閱貴賓到店和特殊度假村活動。 Ensure all non-guaranteed reservations are released at the appointed time. 確保所有非擔(dān)保預(yù)訂在指定時間內(nèi)被取消。 Adhere to the resort selling strategy by ensuring the use of correct rates. 堅持銷售策略，確保使用正確的價格。 Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests. 確保所有的預(yù)訂都是通過專業(yè)的方式來處理，確?？腿藭砀囝A(yù)定。 Ensure a consistently high standard of presentation is maintained for both the department and the team members. 確保部門成員維持一致的高標(biāo)準(zhǔn)。

崗位職責(zé) Ensures all correspondences, faxes, messages, emails are responded in a timely manner / disseminated accordingly. 確保所有的往來函件、傳真、信息、郵件能及時得到回應(yīng)/傳達(dá) Attend phone calls from guest and respond to the emails received from guest and concerned individuals in a timely manner. 參與并及時對來自客人或相關(guān)人員的電話和郵件予以反饋 Assists the head of department as and when required on a day to day basis. 日常協(xié)助部門領(lǐng)導(dǎo)的工作 Handles all appointments and keeps track of head of department daily schedule and engagements. 處理并跟進部門領(lǐng)導(dǎo)日常日程的安排和活動 Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies. 通過檢查庫存來確定庫存量來保證辦公用品庫存；預(yù)估所需的用品；評估新辦公用品；放置并加快用品的訂單；驗證物品的收貨 Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication. 與員工們及其他部門的代表協(xié)調(diào)，確保溝通的有效 Routine filing of documents in an organized manner. 有序有規(guī)律的存儲好文檔文件 崗位要求 Good written and oral communication skills inEnglish 優(yōu)秀的英語溝通技巧-口語與書寫流利 Experience MS Office, including Word, Excel,PowerPoint and Outlook 熟練操作辦公軟件，Word Excel PowerPoint 和 Outlook Organizational skills, advanced communication andwriting skills 有良好的組織能力溝通能力和書寫能力

Key Duties and Responsibilities 主要義務(wù)和職責(zé) ? Assist the sales manager/assistant manager to handle the daily operation and maintenance including new room type and pricing pop online, room availability management, online information display and guest’s consultation, etc. ? 協(xié)助銷售經(jīng)理/副經(jīng)理處理OTA平臺運營維護，包括房間上線及調(diào)價，房態(tài)管理，線上信息展示及客人咨詢等。 ? Responsible for all kinds of sales data and client data statistics, analysis, summary, complete the department reports and other writing, reporting to the group leader in time. ? 負(fù)責(zé)各種銷售數(shù)據(jù)及客戶資料的統(tǒng)計、分析匯總，及時完成部門報表等的制作編寫，匯報給領(lǐng)導(dǎo)。 ? Assist with manager/assistant manager with contract signing, meeting arrangement and new customers inspection and other related work. ? 配合經(jīng)理/副經(jīng)理完成合同簽署、安排會務(wù)、接待、開發(fā)新客戶等相關(guān)工作。 ? Handling with guest and WeChat group’s communication of daily consultation, information release, order processing, customer complaints and other related affairs. ? 及時處理客戶及各微溝通信群內(nèi)日常咨詢、信息發(fā)布、訂單處理、客人投訴等相關(guān)事務(wù)。 ? Responsible for administrative affairs, such as follow up with file stamp, procedures and approval, documentation of contract, expense reimbursement, post, stationery procurement, attendance statistics, etc. ? 負(fù)責(zé)處理辦公室職責(zé)及行政事務(wù)，如跟進文件蓋章、流程審批、合同歸檔、財務(wù)報銷、行政寄件，辦公用品采購，考勤統(tǒng)計等。 ? Build up good communication with other related departments. ? 與公司其他相關(guān)部門建立良好溝通，方便日常工作的正常進行。 ? Be responsible for livestreaming related work and live broadcast ?需要負(fù)責(zé)直播相關(guān)工作并出鏡直播 ? Complete temporary tasks assigned by manager/assistant manager etc. ? 完成經(jīng)理/副經(jīng)理等臨時交辦的其他任務(wù) Skills, Experience & Educational Requirements 技能、經(jīng)驗和教育要求 ? Good communication and presentation skills. ? 良好的溝通表達(dá)能力。 ? conscientious and careful teamwork spirit, sense of responsibility. ? 工作認(rèn)真細(xì)心，有團隊協(xié)作精神，責(zé)任感強。 ? Conversant with use of Microsoft office. ? 熟悉微軟辦公軟件。 ? Preferred with hotel work, sales, reservation, customer service experience or worked in OTA platform already. ? 有酒店、銷售、預(yù)定、客服經(jīng)驗或曾在OTA平臺中任職優(yōu)先考慮。

The Role崗位職責(zé)： Prepare and maintain files,reports, letters, memos and other relevant training records. 準(zhǔn)備并保存文件、報告、信函、備忘錄和其余相關(guān)的培訓(xùn)記錄。 Assist with the planning and comprehensive coordination of basic training programs. 協(xié)助計劃及協(xié)調(diào)基礎(chǔ)培訓(xùn)，確保溝通過程流程及到位。 Implement training function and conduct training programs which are certified by Director, L&D. 經(jīng)學(xué)習(xí)與發(fā)展總監(jiān)認(rèn)證，開展部分培訓(xùn)課程。 Assist in the selection of Departmental Trainers, then trains and develops them through ongoing workshops and monthly Learning Coaches Meeting. 協(xié)助進行部門培訓(xùn)師的選拔，并協(xié)助對其進行專業(yè)的培訓(xùn)課程及開展每月學(xué)習(xí)教練會議等的培訓(xùn)。 Deliver professional designated English programme that is tailored for specific needs of the job function performed. 開展專業(yè)設(shè)定的英語課程，以滿足工作職能的特定需求。 Talent Profile 崗位資質(zhì)： Experience in a luxury hotel is an advantage 有奢華酒店經(jīng)驗優(yōu)先 2 years related working experiences is expected 兩年相關(guān)工作經(jīng)驗 Bachelor degree and above 本科學(xué)歷及以上 Proficient English Skills 英語語言能力熟練

【崗位職責(zé)】 1、熟悉前廳部工作標(biāo)準(zhǔn)及程序； 2、在前廳部經(jīng)理的直接領(lǐng)導(dǎo)下，在當(dāng)班期間負(fù)責(zé)整個酒店的正常運作； 3、負(fù)責(zé)處理當(dāng)班期間處理賓客的問題和投訴； 4、負(fù)責(zé)VIP客人的接待和歡送； 5、協(xié)助前臺工作，幫助客人登記入住，結(jié)帳離店，寄存領(lǐng)取行李，為客人提供準(zhǔn)確的問詢信息； 6、協(xié)助前廳部經(jīng)理對員工的培訓(xùn)和發(fā)展提供合理建議； 7、熟悉對財產(chǎn)安全、緊急救護和火警等突發(fā)應(yīng)急處理程序。 【崗位要求】 1、大專以上學(xué)歷，有同崗位工作經(jīng)驗2年以上； 2、能用流利的英語從事前廳服務(wù)，形象氣質(zhì)佳，精通電腦操作，具備較強的英文聽說讀寫能力； 3、儀表端莊，熱愛酒店工作，鉆研業(yè)務(wù)，反應(yīng)敏捷，善于交際具有較好的管理和協(xié)調(diào)能力，能夠很好的發(fā)揮其管理、領(lǐng)導(dǎo)和監(jiān)督的作用； 4、注重細(xì)節(jié)，工作有責(zé)任心，敢于承擔(dān)責(zé)任，執(zhí)行力較強； 5、有上進心和良好的學(xué)習(xí)能力和抗壓能力。

Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager,  with functional report to Hygiene and Food Safety Manager APAC  Purpose :   §  Ensure hygiene and food Safety of the village in a complex environment. §  Provide internal expertise to any problem related to hygiene and food safety §  Accompany the team for the control of hygiene and food safety. Responsibilities :   §  Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards). §  Train and raise awareness amongst the team. §  Accompany and follow the laboratories controls in the village. §  Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…). §  Improve continuously the hygiene level of the village. §  Prevent the risks to the community and individuals. §  Be involved in the management of a health crisis in the village.   Improve continuously hygiene and food safety in the village. Depending on the needs:   §  Propose material purchases. §  Propose equipment or structural modifications. §  Create / modify the procedures. §  Propose the purchase, substitution or removal of food, drinks or cleaning products. §  Be a technical support in general for Hygiene, Health and Safety matters when needed   Train :   §  In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments. §  Create a training plan in collaboration with the team in place. §  Record the training performed. §  Control the acquisition of knowledge.   Accompany and follow the laboratories audit in the villages:   §  Accompany the auditor during the visit and report any non-compliance. §  Identify and propose food samples and swabs to be taken. §  Following the audit report, make an action plan defining the proper corrective actions and responsibilities.   Risks Prevention to the community and individuals:   §  Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff ...). §  Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food. §  Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.   Objectives and evaluation criteria   §  Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety §  Ensure the compliance of the laboratory analysis results achieved on food and water §  Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required. §  Guarantee of a high level of hygiene and food safety standard requirement     The know-how :   §  Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job. §  Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety. §  Good knowledge about the good practices in the hotel/tourism industry.   Languages:   §  English (both speaking and Writing) §  Speaking local language is plus. For China villages/resorts Mandarin is mandatory.   Required qualifications for the job:  §  Adaptability. §  Precision. §  Organization. §  Confidentiality. §  Autonomy. §  Interpersonal skill.  

PositionOverview 崗位概覽 Responsible in achieving the Brand andHotel positioning objectives locally and internationally through MarketingCommunication, PR and Promotional activities. 通過市場傳媒、公共關(guān)系和推廣活動，負(fù)責(zé)完成品牌和酒店在國內(nèi)和國際的市場定位。 TheRole 崗位職責(zé)： 1. Plan,implement and monitor the PR segments in the annual Revenue Plan, with actionplans and relevant updating throughout the year where needed. 依據(jù)年度收益計劃和行動計劃，制定、實施和監(jiān)督公共關(guān)系。 2. Plan,conceptualise and execute all aspects of marketing campaigns, includingadvertising, promotions, communications and CRM, tailoring each plan accordingto target markets. 計劃、創(chuàng)意并執(zhí)行所有市場活動，包括廣告、推廣、溝通和客戶關(guān)系維護，依據(jù)目標(biāo)市場對制定針對性計劃。 3. Handleall areas related to Marcom, including media planning, mediarelations/promotions, communications, copy writing and collateral production. 負(fù)責(zé)市場傳媒的所有領(lǐng)域，包括媒體計劃、媒體關(guān)系/推廣，溝通，宣傳品文字撰寫及制作。 4. Liaisewith regional office on business development and Marcom projects. 與區(qū)域辦公室匯報、溝通業(yè)務(wù)發(fā)展和市場傳媒的工作項目及進展。 5. Submitmonthly report to DOSM with a copy to General Manager. 向市場銷售總監(jiān)發(fā)送月度報告，抄送總經(jīng)理。 6. Manageand develop the Marcom team in a professional and brand-adhering manner, aimingfor the highest possible level through detailed performance reviews, coachingand training. 按品牌要求專業(yè)地管理和發(fā)展市場傳訊的團隊，以達(dá)到高標(biāo)準(zhǔn)的表現(xiàn)，提供輔導(dǎo)和培訓(xùn)。 TalentProfile任職資格： 1.Min 2-3 years experience in similarcapacity in hotel industry. 至少2-3年酒店行業(yè)相似職位的工作經(jīng)驗。 2.Leadership skills and knowledge of alltasks within the area of responsibility. 在負(fù)責(zé)領(lǐng)域擁有領(lǐng)導(dǎo)能力和所有相關(guān)知識。 3.Knowledge in e-commerce, masscommunication, creative graphic design, innovative copy writing, and editing. 熟悉電子商務(wù)，大眾溝通、圖像設(shè)計、版權(quán)和編輯。 4.Knowledge of local & internationalmarket. 了解本地和國際市場。 5.Excellent written and spoken Chinese andEnglish. 熟練的中英文口語和書寫能力。 6.Good interpersonal & communicativeskills. 出色的人際交往和溝通能力。 7.Ability to work under pressureindependently and as a team 有獨立工作和團隊合作的能力及抗壓能力。

The Role 崗位職責(zé)： 1.Familiarizes and enforces local HR policies and procedures 熟悉并貫徹執(zhí)行當(dāng)?shù)厝肆Y源政策和流程 2.Assists the Human Resource Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme 在需要的時候協(xié)助人力資源總監(jiān)策劃和準(zhǔn)備酒店戰(zhàn)略計劃，市場營銷計劃和項目目標(biāo) 3.Ensures clear lines of communication exist to disseminate information affecting employer - employee relations, colleague activities and hotel policies and programmes 確保影響雇主和員工關(guān)系的信息，員工活動和酒店政策方面的溝通清晰暢通 4.Develops and implements recruiting and screening systems and procedures in order to attract qualified candidates for position vacancies 完善應(yīng)聘和初步篩選系統(tǒng)和流程以吸引有資力的候選人填補空缺職位。 5.Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process 監(jiān)督和管理績效考核并接受酒店各部門負(fù)責(zé)人的咨詢。 6.Ensures all staff are aware of company benefits and make these available 確保所有員工了解公司利益并保證公司利益。 7.Contributes towards colleague activities as directed 根據(jù)指示，完成活動計劃安排 Talent Profile任職資格： Bachelor degree and above 本科學(xué)歷及以上 Approximately 2-3 years’ experience for same position 2-3年及以上相同崗位工作經(jīng)驗 Proficient in English 熟練的英語

TheRole崗位職責(zé)： 1. Ensure that the quality levels of administration are maintained atits highest level at all times. 確保始終保持高標(biāo)準(zhǔn)高質(zhì)量的行政管理水平 2. Maintain the highest levels of personal hygiene and grooming at alltimes following the standard given. 根據(jù)既定標(biāo)準(zhǔn)維護高水平個人衛(wèi)生及儀容儀表 3. Practice proper telephone etiquette with colleagues and Resort’sguests. 對團隊成員以及酒店客人使用良好的電話禮儀 4. Ensure that proper channels of communication are used andinformation is disseminated to the correct receivers. 確保使用合適的溝通渠道并將信息傳遞給正確的接收人 5. Attend the daily Food & Beverage briefings, take Minutes andshare it with the respective Managers accordingly. 參加每日餐飲部會議，制作會議記錄并分享給相關(guān)經(jīng)理 Talent Profile 崗位資質(zhì)： Bachelordegree and above 本科學(xué)歷及以上 Strong MicrosoftOffice Skills 扎實的微軟辦公技巧 ExcellentCommunication Skills 出色的溝通能力 Proficient English Skills

 崗位職責(zé)： 1. 負(fù)責(zé)度假村財務(wù)部門整體運營，包含財務(wù)、采購 2. 協(xié)助度假村高層管理人員提供有效的財務(wù)管理、成本控制、流程合法合規(guī)管理、從財務(wù)影響面提供專業(yè)的建議和解決方案。 3. 管理團隊并發(fā)展人才，建立一支高效的團隊。 4. 熟悉度假村運營，能夠預(yù)測風(fēng)險并能夠有效進行風(fēng)控管理。 5. 保證度假村稅務(wù)、財務(wù)等符合國家各項及Club Med各項規(guī)定。 6. 協(xié)助各運營部門制定合理預(yù)算并做好費用把控的管理 崗位要求： 1. 中國籍，學(xué)歷本科及以上 2. 英文口語及書寫能力 3. 縝密的邏輯性思維及數(shù)據(jù)分析能力。 4. 熟悉各類稅務(wù)及財務(wù)政策、保險政策等法律法規(guī) 5. 誠實、踏實、務(wù)實。 6. 團隊管理及建設(shè)能力 7. 具有國際品牌五星級度假村同崗位至少3年及以上的工作經(jīng)歷。 8. 該崗位需每周工作6天 福利 免費住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

1. 負(fù)責(zé)員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 3. 合理調(diào)配度假村的人力資源，并提出有效的建議和意見。 4. 負(fù)責(zé)各部門人員編制的審核工作。 5. 負(fù)責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關(guān)制度、員工保險及福利方面的政策。 7. 負(fù)責(zé)各種人事政策的具體實施及檢查工作。 職位要求： 1. 大專以上學(xué)歷，有相同崗位工作經(jīng)驗2年以上。 2. 熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4. 了解度假村員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5. 具有良好的溝通能力和協(xié)調(diào)能力。 6. 具有較強的文字綜合能力和口頭表達(dá)能力。 7. 該崗位需每周工作6天

【崗位職責(zé)】 1. 協(xié)助財務(wù)經(jīng)理負(fù)責(zé)行政管理、財務(wù)和內(nèi)部控制 2. 監(jiān)督各部門的賬務(wù) 3. 管理度假村保險箱及現(xiàn)金流動 4. 每日和每月結(jié)賬 5. 管理和收取客人付款 【崗位要求】 1. 財務(wù)管理能力，例如：分析損益表，完成經(jīng)營預(yù)算、短期和長期的預(yù)測和主持完成資本支出計劃。 2. 較強的溝通能力（口語、聽力和書寫） 3. 較強的分析能力 4. 熟練使用應(yīng)用軟件和度假村系統(tǒng)，技術(shù)能手 5. 熟練掌握和維護關(guān)系，例如員工關(guān)系、客戶關(guān)系和供應(yīng)商關(guān)系 6. 具備度假村運作知識 7. 較強勞動力管理能力 8. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

Responsibility 1. Management of digital content and community outreach in the village and provide digital customer experience rich and interactive content 2. Depending on the highlights, it will ensure the management and delivery of content and information Village and Social Networks. 3. Data catching in village 4. Development on E-Survey （Depend on project or resort needs） 5. Village complaints management on Social Media 6.Others Requirement 1. Specific colleague course or above; basic in English spoken and writing; Basis of graphic design software (e.g. PS). 2. Good interpersonal skills. 3. Proficiency in Microsoft Office. 4. Experience in media marketing is preferred (e.g. Wechat, Weibo). 5. Work 6 days a week? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。