崗位：餐廳經(jīng)理 職責(zé)： 全面負(fù)責(zé)餐飲部的經(jīng)營管理工作。 要求： 1.大專及以上學(xué)歷，酒店管理及旅游等專業(yè)優(yōu)先。 2.具有餐飲基礎(chǔ)服務(wù)經(jīng)歷和豐富的管理經(jīng)驗(yàn)，星級酒店餐飲管理經(jīng)驗(yàn)優(yōu)先。 3.具有較強(qiáng)的服務(wù)意識。 4.具有突發(fā)事件處理能力。 5.具有較強(qiáng)的團(tuán)隊(duì)管理能力。 6.熟練的英語聽說書寫能力，粵語熟練優(yōu)先。 7.形象良好，吃苦耐勞，服從公司安排，有責(zé)任心等。

Job Duties (including but not limited to) 主要工作職責(zé)（包括但不限于以下內(nèi)容）： 1. Responsible for overall operation of Chinese areas of the F&B Division while maintaining quality standards and maximizing profitability. 負(fù)責(zé)餐飲部中餐部門的整體運(yùn)營，同時(shí)保持質(zhì)量標(biāo)準(zhǔn)并最大限度地提高盈利能力。 2. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. 全面了解并遵守所有部門政策、服務(wù)程序和標(biāo)準(zhǔn)。 3. Participate in establishment of marketing and public relations plan for the respective areas. Support and assist with new concepts and promotions. 參與制定餐廳的營銷和公關(guān)關(guān)系計(jì)劃。支持和協(xié)助新概念和促銷活動。 4. Responsible for the results of the TrustYou, GoAudits, LQA & Forbes in the respective areas, ensures all standards, sequences and interaction are in line and that necessary changes to comply are implemented. 負(fù)責(zé)的TrustYou、Goaudit、LQA和Forbes在酒吧的評審結(jié)果，確保所有標(biāo)準(zhǔn)、順序和互動都符合要求，并實(shí)施必要的更改以符合要求。 5. Monthly financial performance to be reviewed, action plans made accordingly. Responsible for the sales, revenues, costs achievement of the bars/ restaurants' established targets. 每月對財(cái)務(wù)業(yè)績進(jìn)行審查，并制定相應(yīng)的行動計(jì)劃。負(fù)責(zé)餐廳銷售，收入，成本等的既定目標(biāo)。 6. Liaise with local and national brands, distributors and establish partnership/sponsorship which are in line with our reputation, services and needs. Results coming out of these collaborations must be beneficial for the F&B division and generate financial performance and/or market awareness. 與當(dāng)?shù)睾蛧H品牌、經(jīng)銷商聯(lián)絡(luò)，并建立符合我們聲譽(yù)、服務(wù)和需求的合作伙伴/贊助關(guān)系。這些合作的結(jié)果必須有利于餐飲部，并產(chǎn)生財(cái)務(wù)業(yè)績和/或市場知名度。 ? Requirements 任職資格： Thorough knowledge of first-class food and beverage operations. 貫徹一流的食品和飲品運(yùn)營知識。 Thorough knowledge of imported and domestic wines, spirits, beverages, condiments, tools, technics. 對進(jìn)口和國產(chǎn)葡萄酒、烈酒、飲料、調(diào)味品、工具和工藝有透徹的了解。 Ability to understand a financial statement and react to it; ability to establish annual objectives for the each outlets and each member of the team. 能夠理解財(cái)務(wù)報(bào)表并對其做出反應(yīng)；能夠?yàn)椴蛷d和每個團(tuán)隊(duì)成員制定年度目標(biāo)。 College degree, preferable in hotel and restaurant management. 大專及以上學(xué)歷，酒店和餐飲管理專業(yè)優(yōu)先。 Excellent motivational and organization skills. 優(yōu)秀的激勵和組織能力。 Strong interpersonal skills and attention to detail. 較強(qiáng)的人際交往能力和對細(xì)節(jié)的關(guān)注。 Excellent reading, writing and oral proficiency in the English language. 優(yōu)秀的中英文書寫和口頭溝通能力。 ? Experiences 經(jīng)驗(yàn)要求： Minimum five years’ experience in a similar capacity for a luxury or ultra-luxury property. 至少5年豪華酒店或超豪華酒店的類似工作經(jīng)驗(yàn)。

崗位職責(zé)： 1. 負(fù)責(zé)餐廳員工考勤及培訓(xùn)工作； 2. 負(fù)責(zé)餐廳各個地方的衛(wèi)生檢查工作，確保餐飲衛(wèi)生與服務(wù)質(zhì)量； 3. 根據(jù)指標(biāo)協(xié)助餐廳經(jīng)理完成餐廳經(jīng)營及銷售活動； 4. 協(xié)助餐廳經(jīng)理及廚房制定菜品菜單及定價(jià)。 崗位要求： 1. 兩年以上餐廳副經(jīng)理相關(guān)工作經(jīng)驗(yàn)，熟悉餐廳經(jīng)營運(yùn)作； 2. 熟練英文，會廣東話優(yōu)先考慮； 3. 優(yōu)秀的溝通能力與管理能力。

崗位職責(zé)： 1. 負(fù)責(zé)餐廳員工考勤及培訓(xùn)工作； 2. 負(fù)責(zé)餐廳各個地方的衛(wèi)生檢查工作，確保餐飲衛(wèi)生與服務(wù)質(zhì)量； 3. 根據(jù)指標(biāo)協(xié)助餐廳經(jīng)理完成餐廳經(jīng)營及銷售活動； 4. 協(xié)助餐廳經(jīng)理及廚房制定菜品菜單及定價(jià)。 崗位要求： 1. 兩年以上餐廳副經(jīng)理相關(guān)工作經(jīng)驗(yàn)，熟悉餐廳經(jīng)營運(yùn)作； 2. 熟練英文，會廣東話優(yōu)先考慮； 3. 優(yōu)秀的溝通能力與管理能力。

Ensures smooth and efficient operations ofF&B service. Ensures that service in bars, restaurants,and private dining are all carried out according to the standards Monitors hygiene in work practices bothservice and production. Regularly checks all areas for maintenancerequirements and follow up. Ensures that all machines and equipment areworking. Work closely with the Director of Food &Beverage, Executive Chef and Sous Chef to design an effective menu and winelist while ensuring excellent product quality at a fair price. Assists in the department budget development.Monitors food, beverages, and labor budgets. Monitors hygiene in work practices bothservice and production. Regularly checks all areas for maintenancerequirements and follow up. Ensures that all machines and equipment areworking. Hires, trains, disciplines, manages, andschedules colleagues under Food & Beverage. Conducts training and refresher course forall F&B colleagues. Comply with Work Rules and Standards ofConduct. Work harmoniously and professionally withco-workers and supervisors.

Job Summary 職位簡述 To execute and to assist the F&B Division in managingtrainings and development function of the department ensuring that all，service and performance targets are achieved. 執(zhí)行并協(xié)助餐飲部管理部門的培訓(xùn)和發(fā)展職能，確保所有服務(wù)和績效目標(biāo)得以實(shí)現(xiàn)。? Key Duties and Responsibilities 主要義務(wù)和職責(zé) §Identifies departmental training needs and coordinate improvementplans with departmental trainers 確定各部門的培訓(xùn)需求與部門培訓(xùn)師協(xié)調(diào)改進(jìn)計(jì)劃。 §To facilitate customer service, supervisory and skills trainingworkshops 方便客戶服務(wù)，管理和技能培訓(xùn)的學(xué)習(xí)。 §Attend daily Food & Beverage operations meeting and share necessaryinformation of training and development of colleagues 參加日常會議室的操作和分享同事的培訓(xùn)和發(fā)展必要的信息 §Monitor and ensure that departmental trainings are conductedconsistently. 監(jiān)控并確保部門進(jìn)行持續(xù)培訓(xùn)。 §Manage and assist cross training initiatives within Food &Beverage 在餐飲部管理和協(xié)助交叉培訓(xùn)計(jì)劃 §Assist and prepare training plans for Internship, managementtrainees and new joiners program within Food & Beverage Division 協(xié)助并準(zhǔn)備管理培訓(xùn)及新員工的培訓(xùn)計(jì)劃 §Manage and facilitate departmental trainings for the Food &Beverage Division 管理和協(xié)助餐飲部的部門培訓(xùn) § Facilitate delivery of training programs as required by Learning andDevelopment of Atlantis Sanya 由三亞亞特蘭蒂斯學(xué)習(xí)和發(fā)展部來促進(jìn)培訓(xùn)項(xiàng)目。 § Ensures and monitor that monthly on the job trainings are in placed ineach area of the Food & Beverage Division. 保證和監(jiān)控，按部門的要求每月對崗位培訓(xùn)分區(qū)。 § Assigns and nominate management colleagues for off the job trainings asper requirement of Atlantis Sanya 根據(jù)三亞亞特蘭蒂斯的要求，指定管理人員進(jìn)行工作培訓(xùn) § Ensure departmental training targets are monitored and achieved aligningwith resort training targets 確保部門培訓(xùn)目標(biāo)得到監(jiān)控，并達(dá)到與度假培訓(xùn)目標(biāo)相一致的水平? § Coordinatewith Learning & Development to ensure consistency of trainings in the Food& Beverage Division of Atlantis Sanya 與學(xué)習(xí)與發(fā)展協(xié)調(diào)，確保亞特蘭蒂斯酒店餐飲部培訓(xùn)的一致性 § Utilize all development plans from Individual Performance Appraisalsthat individual team members’ requirements are achieved and that individual anddepartmental goals are followed through. 利用個人績效評估的所有發(fā)展計(jì)劃，個別團(tuán)隊(duì)成員的需求達(dá)到了，個人和部門的目標(biāo)同時(shí)實(shí)現(xiàn)。 § Conducts audit and assessment to individual team members related totraining needs and analysis. Assessments must follow LQA/IFH Mystery Shopperstandards 進(jìn)行審計(jì)和評估團(tuán)隊(duì)成員個人相關(guān)的培訓(xùn)需求分析。評估必須遵循 LQA/神秘顧客的標(biāo)準(zhǔn). § Conduct andfacilitate internal colleagues surveys for Food & Beverage Division allyear round to ensure it aligns with annual ‘CES’ 對公司內(nèi)部餐飲部員工進(jìn)行全年的調(diào)查，以確保其與每年的“CES”保持一致 § Ensures that all employees are fully conversant and product knowledge isup to date with the hotels facilities and services. 確保所有員工完全熟悉產(chǎn)品知識是最新的酒店設(shè)施和服務(wù)。 § Conduct a monthly product knowledge tests to maintain colleagues productknowledge levels 每月給同事進(jìn)行產(chǎn)品知識測試。 § Assist Departmental Trainers in their development and monitors theeffectiveness of their trainings 協(xié)助部門培訓(xùn)師發(fā)展并監(jiān)督他們的培訓(xùn)效果 § Assist,Formulate and Implements Quality Core Processes within Food & Beverage suchas formulating necessary Standards and Procedure required by the business. 協(xié)助、制定和實(shí)施內(nèi)部的質(zhì)量核心流程，如制定業(yè)務(wù)所需的標(biāo)準(zhǔn)和程序。 § Ensures and verifies that guests are receiving the best possible serviceavailable within the Front of House Operations that employees projectprofessionalism and are well trained and provide friendly and efficientservice, maintaining an atmosphere of tranquility. 確保并確認(rèn)客人正在接受最有效的服務(wù)，在他們的工作前，員工們都是專業(yè)的，受過良好的培訓(xùn)，提供友好和高效的服務(wù)，保持一種安靜的氛圍 § Verifies constantlythat the physical product in all aspects is consistent with the hotelstandards. 不斷地驗(yàn)證所有方面的產(chǎn)品是否符合酒店的標(biāo)準(zhǔn)。 § Ensures that all policies and procedure in regards to staff appearance,hygiene and sanitation are enforced. 確保所有有關(guān)人員外表、衛(wèi)生和環(huán)境衛(wèi)生的政策和程序都得到執(zhí)行 § Handles Food& Beverage Operational issues whenever required, including Resort &Avenue outlets, ensuring guest satisfaction at all time. 在需要的時(shí)候處理餐飲部運(yùn)營問題，包括酒店主樓及美食大道的所有餐飲點(diǎn)，確保客人的滿意

Responsibilities 工作職責(zé)： 1. Determines operational policies and standards on all Food & Beverage matters of hotel level. ?制定與餐飲相關(guān)的制度和標(biāo)準(zhǔn)。 2. Establishes standards of food & beverage sales, trends and inventories. ??建立標(biāo)準(zhǔn)的餐飲銷售，趨勢和目錄。 3. Recommends changes or innovations in policies, procedures and equipment. ? 不斷的改進(jìn)制度，程序和設(shè)備。 4. Ensures that goals are achieved as outlined in the profit budget. ? 確保可以達(dá)到預(yù)算目標(biāo)。 5. Ensures that the maximum departmental profit achieved. ? 確?？梢宰畲笙薅忍岣卟块T利潤。 6. Ensures top quality food and service to have complete guests’ satisfaction. ? 確保優(yōu)質(zhì)食品和服務(wù)使客人滿意。 7. Prevents description of the department by overseeing all supplies and service. ? 對供給和服務(wù)做出提前監(jiān)督。 Job Specs 職位要求 1. Education Background: University Degree or Diploma Holder. Technical course in F&B management. 學(xué)歷：大學(xué)畢業(yè) 餐飲管理課程 2. Experience: At least?5 years working experience in a similar position in 5 star hotel. 工作經(jīng)驗(yàn)：至少5年以上五星酒店相關(guān)工作崗位經(jīng)驗(yàn)。 3. Skills: Very good English skills (written & verbal) Computer operation and familiarity with some software packages, including Spreadsheet programs. 相關(guān)技能：精湛的英語口語及書寫能力,精通計(jì)算機(jī)程序，熟知軟件及電子表格系統(tǒng)

工作職責(zé)： 1.負(fù)責(zé)酒店餐飲的日常經(jīng)營和管理。 2.研究分析市場狀況，了解客人的飲食需求，根據(jù)酒店客人的飲食結(jié)構(gòu)和生活習(xí)慣，確定酒店餐飲工作經(jīng)營和管理目標(biāo)。 3.根據(jù)酒店總體的預(yù)算要求，分析各月、年度的餐飲市場狀況，指導(dǎo)和審定餐飲部門的月、季、年度預(yù)算指標(biāo)。 4.配合餐飲總監(jiān)參與和指導(dǎo)餐飲部，定期研究、制定食品推廣計(jì)劃和餐飲部推廣計(jì)劃，審定各種時(shí)令和特價(jià)菜單。 5.制訂服務(wù)標(biāo)準(zhǔn)和操作規(guī)程，檢查管理人員的工作和餐廳的服務(wù)態(tài)度，服務(wù)規(guī)程、出品部門的食品（飲品）質(zhì)量及各項(xiàng)規(guī)章制度的執(zhí)行情況，發(fā)現(xiàn)問題及時(shí)糾正和處理。 6、定期檢查所屬部門的各項(xiàng)經(jīng)營情況，會同財(cái)務(wù)部對所屬部門的各項(xiàng)成本預(yù)算進(jìn)行審定，有效地監(jiān)督和控制成本，保證所屬部門的綜合毛利。 7、激勵、培訓(xùn)本部門的員工。 崗位要求： 1.大專及以上學(xué)歷，具有2年及以上星級酒店工作經(jīng)驗(yàn)。 2.具有豐富的餐飲管理經(jīng)驗(yàn)，良好的客戶關(guān)系，語言、文字表達(dá)能力強(qiáng)。 3.有奢華酒店餐飲工作經(jīng)歷者優(yōu)先考慮。 4.熟悉星級酒店運(yùn)營標(biāo)準(zhǔn)和流程。

Scope of Position The Lounge Supervisor will ensure the highest level of guest satisfaction through the accurate and timely recording and serving of all guest orders.? The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team. Requirements Have a minimum of 2 years experience in a luxury establishment Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have ?the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Have mathematical skills, computer software aptitude and some hotel operation knowledge ? 職責(zé)范圍 大堂酒吧主管需要在所有客人點(diǎn)單上，通過正確和及時(shí)的記錄和服務(wù)確?？腿说淖罡邼M意度。在職者必須能夠滿足客人的需求并讓他們知曉，以管理團(tuán)隊(duì)設(shè)立的服務(wù)標(biāo)準(zhǔn)為基準(zhǔn)，提供給客人一份難忘的經(jīng)歷 職位要求 至少有2年奢華酒店經(jīng)驗(yàn) 必須在安全，謹(jǐn)慎，有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時(shí)間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時(shí)候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力和一些酒店的運(yùn)行知識

崗位職責(zé) 1.調(diào)查和了解市場情況，掌握酒店和餐廳經(jīng)營情況；制定短期經(jīng)營目標(biāo)和經(jīng)營計(jì)劃；安排下屬班次，合理分工 2.保持并開發(fā)客戶資源關(guān)系 3.參加餐飲部例會，并于開餐前召開班前會布置任務(wù)，完成上傳下達(dá)工作 4.檢查并督導(dǎo)食品質(zhì)量、服務(wù)質(zhì)量、員工紀(jì)律及規(guī)章制度的落實(shí) 5.組織協(xié)調(diào)餐廳內(nèi)部關(guān)系及餐廳與其他相關(guān)部門的聯(lián)系 6.審核餐廳的營業(yè)收支情況，填寫營業(yè)報(bào)告 7.定期對下屬進(jìn)行績效評估，提出員工獎懲方案，并組織對本餐廳人員培訓(xùn) 8.完成上級特別指派的任務(wù) 崗位要求 1.有強(qiáng)烈的事業(yè)心和責(zé)任感，有高尚的職業(yè)道德 2.儀表端莊大方 3.大專以上學(xué)歷，具有餐飲管理，市場營銷學(xué)等方面知識 4.3年以上餐廳管理經(jīng)驗(yàn)，掌握餐廳服務(wù)的標(biāo)準(zhǔn)和要求 5.善于評估、培訓(xùn)及激勵員工工作 所有廣州柏悅酒店的職位用以下應(yīng)聘方式：  請將個人簡歷及一寸彩色照片電郵至： guaph-careers@hyatt.com 請?jiān)诤啔v中注明應(yīng)征部門與職位，并請清晰完整地寫出你正確的電子郵件地址及聯(lián)系電話。所有人選簡歷均會存入集團(tuán)人才庫，恕不退還 同時(shí)您可以登陸凱悅酒店集團(tuán)招聘網(wǎng)站查看更多工作機(jī)會： http://www.hyatt.jobs/

崗位職責(zé)： ? 與酒店市場營銷部密切合作，確保每個餐廳都有機(jī)會去創(chuàng)造新的商業(yè)機(jī)會和客戶 ? 建立和加強(qiáng)與現(xiàn)有客戶和新客戶的關(guān)系以增加未來的預(yù)訂。責(zé)任包括酒店促銷，電話銷售，在餐廳服務(wù)高峰時(shí)刻確保積極與客人溝通，以增加客人的情感投入和關(guān)系。 ? 增強(qiáng)與當(dāng)?shù)厣鐓^(qū)的關(guān)系，以加強(qiáng)和擴(kuò)大客戶群，以增加團(tuán)隊(duì)/餐飲活動銷售機(jī)會。 ? 進(jìn)行日常的銷售活動，實(shí)現(xiàn)部門目標(biāo) ? 通過和市場營銷部/公共關(guān)系部門緊密合作提高住店客人使用酒店餐飲設(shè)施并建立相應(yīng)促銷活動。 崗位要求： ? 英語書面語流利，口語可以交流 ? 適應(yīng)性 - 在壓力下保持杰出工作表現(xiàn)水平，不管是在經(jīng)歷的變化時(shí)，還是在工作場所中遇到的挑戰(zhàn)。 ? 良好的人際交往能力，能夠與各級員工進(jìn)行溝通 ? 能夠在團(tuán)隊(duì)中有效工作并做出貢獻(xiàn)

工作職責(zé)： 1、主持部門工作，直接向總經(jīng)理負(fù)責(zé)。 2、深入檢查，督導(dǎo)實(shí)施部門各項(xiàng)成本控制工作并對結(jié)果負(fù)責(zé)。 3、制定員工業(yè)務(wù)技能培訓(xùn)計(jì)劃，實(shí)施在崗技能培訓(xùn)、考核。 4、對部門的服務(wù)質(zhì)量、賓客滿意度負(fù)責(zé)。及時(shí)處理客人投訴。積極組織討論服務(wù)標(biāo)準(zhǔn)提升、產(chǎn)品優(yōu)化和創(chuàng)新措施。 5、組織安排并參與VIP及大型團(tuán)隊(duì)接待工作，確保服務(wù)質(zhì)量。 任職條件： 1、女性，大專以上或同等學(xué)歷。 2、連續(xù)兩年以上同規(guī)模同崗位工作經(jīng)驗(yàn)。 3、有籌備工作經(jīng)驗(yàn)優(yōu)先。 薪資面議

大堂吧主管要根據(jù)客人的需要滿足客人的需求，并能預(yù)見客人所需的服務(wù)。 要求： 1 相關(guān)工作經(jīng)驗(yàn)2-3年，熟悉酒水知識 2 良好的英語口語 3?積極樂觀

崗位職責(zé) ⒈實(shí)施工作標(biāo)準(zhǔn)和服務(wù)程序，督促員工嚴(yán)格履行其崗位職責(zé)。 2.根據(jù)營業(yè)情況，對服務(wù)員進(jìn)行工作任務(wù)分配，確保提供優(yōu)質(zhì)服務(wù)。 3.與賓客和廚房保持良好的工作關(guān)系，及時(shí)向經(jīng)理和廚師長反饋賓客對食品，服務(wù)方面的信息，不斷提高餐飲產(chǎn)品和服務(wù)的質(zhì)量。 4.了解客情，親自為重要賓客服務(wù)。 5.處理餐廳里發(fā)生的問題和賓客的意見，并及時(shí)向經(jīng)理匯報(bào)。 6.定期檢查，清點(diǎn)餐廳的設(shè)備、餐具、布草等物品，將結(jié)果匯報(bào)給經(jīng)理。 任職資格 1.大專以上學(xué)歷或同等學(xué)歷，2年以上服務(wù)員工作經(jīng)歷，能用至少一門外語進(jìn)行對客服務(wù)。 2.有一定的組織和管理能力，具有熟練的餐飲服務(wù)技能。 3.熱愛本職工作，工作勤勤懇懇，認(rèn)真負(fù)責(zé)。 4.身體健康，儀表端莊。

Scope of Position The Restaurant Captain is responsible for, but not limited to, the overall operations of the restaurant. To provide support to the team in ensuring that the highest standards of service are offered to our guests Requirements Mandatory Have a minimum of 1 year experience in related food and beverage establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude （as required） and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our Clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibilit Desirable Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable 職責(zé)范圍 餐廳領(lǐng)班負(fù)責(zé)但不局限于餐廳的整體運(yùn)營。支持團(tuán)隊(duì)并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人 職位要求 必須具備 在相關(guān)餐飲方面至少有1年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時(shí)間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時(shí)間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時(shí)候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識 知曉并堅(jiān)持上海浦東文華能力的關(guān)鍵點(diǎn)： 使客人感到滿意 如同員工一樣一起工作 促進(jìn)氣候的熱情 做到最好 傳遞股東價(jià)值 在規(guī)則下做事 做到有責(zé)任 可以具備 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅(jiān)持改進(jìn)和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先