1.Ensure through effective supervision that all services offered at the Spa are carried out with utmost professionalism, efficiency and courtesy. ? 確保通過有效的管理使得水療部的所有服務(wù)都能夠最大的專業(yè)，效率，禮貌。 2.Oversee, supervise and monitor all facets of daily operations. ? 監(jiān)督，管理所有日常運作事宜。 3.Participate and assist in the development of Job Description manuals for each division. ? 參與并協(xié)作更新各分部門的職位描述。 4.Interview, hire, train, supervise and evaluate all supervisors and associate of respective division. ? 面試、雇傭、培訓(xùn)、管理并評估所有主管和各分部門相關(guān)負(fù)責(zé)人。 5.Ensure all guests and visitors to Spa leave with a pleasant experience. ? 確保所有客人和參觀者都能對水療部留下美好的回憶。 6.Maintain and enhance guest satisfaction through effective relations and inter-personal skills. ? 通過有效的關(guān)系和人際交往技巧提高客人的滿意程度。 7.Conduct inspection tours of the facility. ? 帶領(lǐng)參觀者參觀設(shè)備。 8.Ensure facility is clean and well maintained at all times. ? 確保設(shè)備始終整潔且維護(hù)良好。 9.Assist subordinates during peak periods and during shortage of manpower.? ? 在客滿或缺少人手時協(xié)助下屬。 10.Maintain and promote an atmosphere of tranquility and peace in Spa areas at all times. ?? 始終保持水療部寧靜和諧的氛圍。 11.Participate and assist in the preparation of Annual Department Budget. ?? 參與并協(xié)助準(zhǔn)備部門年度預(yù)算。 12.Ensure that expenses are in line, or below, with Department's Operational Budget and that costs are strictly controlled. ?? 確保部門開支得當(dāng)，低于部門運作預(yù)算且嚴(yán)格控制成本。 13.Introduce improvements and adjustment to ensure the facility is cost-effective and profitable. ?? 提出改進(jìn)和調(diào)整方案確保設(shè)備成本得當(dāng)有利可圖。 14.Responsible and accountable for the Profit & Loss of the outlets. ?? 對本部門的利潤和損耗負(fù)責(zé)。 15.Attend sales and promotional events as appropriate and as directed. ?? 適當(dāng)或有方向的參加銷售和促銷活動。 16.Entertain regular and potential clients. ?? 招待固定及潛在客戶。 17.Maximize sales of in-house facility, merchandise, and products through effective promotion. ?? 通過有效的促銷活動最大限度的銷售內(nèi)部商品設(shè)備。 18.Create and present a marketable facility, merchandise display, and program, at all times. ?? 堅持創(chuàng)造和展示一切可賣品和促銷計劃。 19.Ensure all subordinates project a professional image and pleasant disposition to enhance guests experience at al1 times. ?? 始終確保下級向客人傳達(dá)專業(yè)的印象和友善的氣質(zhì)。 20.Conduct orientation program and training courses for new associates and regular “refresher” courses for existing associates. ?? 為新員工做入職培訓(xùn)計劃和培訓(xùn)課程；對現(xiàn)有員工不斷鞏固現(xiàn)有知識結(jié)構(gòu)。 21.Ensure that all associates have a complete understanding of the Spa and Hotel's policies and procedures, rules and regulations. ?? 確保所有員工對酒店的規(guī)章制度政策程序都有全面的了解。