?Involved in preparing annual budget and financial plan. Monitor guest supplies used, equipment maintenance and manpower costs
?參與準(zhǔn)備部門年度預(yù)算與財(cái)務(wù)計(jì)劃。監(jiān)督客用品使用、設(shè)備維護(hù)與人力成本。
?Follow the cashier operation program, bills paid, direct and supervise employees safe cash handling procedures, terms of payment and handle is not correct.?
?遵循收銀的操作程序、賬單支付的程序,指導(dǎo)并監(jiān)督員工安全處理現(xiàn)金的程序,并處理不正確的支付方式。
?Strictly implement all kinds of financial institution supervise and train employees to access to the fitness centre every guest for real-name registration, confirmed its identity rear can use.?
?嚴(yán)格執(zhí)行各種財(cái)務(wù)制度,監(jiān)督并培訓(xùn)員工對(duì)進(jìn)入健身中心的每位客人進(jìn)行實(shí)名登記,確認(rèn)其身份后方可使用。
?Supervise fitness centre all the equipment for maintenance and repairs
?監(jiān)督健身中心所有設(shè)備的保養(yǎng)和修理。
?For fitness centre, financial management and procurement control.?
?對(duì)健身中心進(jìn)行財(cái)務(wù)管理和采購(gòu)控制。
?In accordance with the requirements for the hotel professional customer service and sales
?按照酒店要求進(jìn)行專業(yè)對(duì)客服務(wù)和銷售。
?Help recreation manager to handle daily affairs staff, plan and assign work, set for each employee job performance and career development goals
?幫助康樂(lè)部經(jīng)理處理員工日常事務(wù),計(jì)劃并分配工作,為每個(gè)員工設(shè)定工作績(jī)效和職業(yè)發(fā)展目標(biāo)。
?Provide teaching, coaching and giving feedback on a regular basis, assist to solve the contradictory between various employees, improve the performance of the team members
?為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋,協(xié)助解決各種員工矛盾,提高團(tuán)隊(duì)成員的績(jī)效。
?Education and training of employees and abide by the laws of the state, provinces and local safety regulations
?教育和培訓(xùn)員工遵守國(guó)家、各省市與地方的法律和安全法規(guī)。
?To ensure that employees receive proper training on quality and service standards
?確保員工獲得關(guān)于質(zhì)量與服務(wù)標(biāo)準(zhǔn)方面的恰當(dāng)培訓(xùn)。
?For employees equipped with tools and equipment required to complete all the work
?為員工配備完成所有工作所需的工具、設(shè)備。
?Guide staff training work with department standards and procedures are consistent, and focused on the performance of every employee to record.
?指導(dǎo)員工的培訓(xùn)工作與部門的標(biāo)準(zhǔn)及程序保持一致,并針對(duì)每一個(gè)員工的表現(xiàn)做好記錄。
?Timely analyse the training needs of employees, and according to their need to design and implement training plan.
?及時(shí)分析員工的培訓(xùn)需求,并根據(jù)他們的需要設(shè)計(jì)和執(zhí)行培訓(xùn)計(jì)劃。
?To ensure that the fitness centre all the equipment running in good condition.
?確保健身中心所有設(shè)備運(yùn)行狀況良好。
?Ensure that all equipment used in the fitness centre for cleaning and dust removal, if you have any maintenance requirements, shall be notified immediately to engineering for repair
?確保健身中心所有設(shè)備進(jìn)行清潔與除塵,若有任何維修需求,應(yīng)立即通知工程部進(jìn)行維修
?Polite, quickly and effectively to all guest questions, complaints, or demand response, ensure to achieve high customer satisfaction
?禮貌、迅速、高效地對(duì)所有的賓客提出的問(wèn)題、投訴或要求予以響應(yīng),確保達(dá)到較高的賓客滿意度。
?Regulation of swimming pool water quality, according to the group standards within the business hours every two hours daily on a water test, and record on the work diary.
?監(jiān)管游泳池水質(zhì),根據(jù)集團(tuán)標(biāo)準(zhǔn)每日在營(yíng)業(yè)時(shí)間內(nèi)每?jī)蓚€(gè)小時(shí)進(jìn)行一次水質(zhì)檢測(cè),并記錄在工作日記本上。
?Appraisal guidance staff assessment so that it is in line with the company policy
?指導(dǎo)鑒定員工評(píng)估使其符合公司的方針。
?Organization hand-over meeting and communicate effectively with employees
?組織交接班例會(huì),與員工進(jìn)行有效地溝通。
?Regulatory staff quality of service to the guest
?監(jiān)管員工的對(duì)客人服務(wù)質(zhì)量。
?According to the requirement of the members of the detailed fitness plan and implementation
?根據(jù)會(huì)員的要求制定詳細(xì)的健身計(jì)劃和實(shí)施。
?Easy to appear safe hidden trouble of the timely discovery and solve
?對(duì)容易出現(xiàn)的安全隱患及時(shí)發(fā)現(xiàn)和解決。
?Dealing with the specific requirements of the guests, dealing with the hotel's lost and found
?處理客人的特殊需求,處理酒店的失物招領(lǐng)問(wèn)題。
?Maintain enough towels work volume.
?維持足夠的毛巾運(yùn)轉(zhuǎn)量。
?Green hotel related knowledge training to arrange the employee on a regular basis, conform to the standard of green environmental protection and ensure the work process
?定期安排員工進(jìn)行綠色酒店相關(guān)知識(shí)培訓(xùn),并確保工作流程符合綠色環(huán)保標(biāo)準(zhǔn)。
?Familiar with occupational health and safety responsibilities related policies and procedures, to ensure that all the procedures to safely perform, and under the guidance of occupational health and safety responsibilities policy to ensure that actions into effect
?熟悉職業(yè)健康、安全責(zé)任相關(guān)政策和程序,以確保所有程序能得以安全地執(zhí)行,并在職業(yè)健康、安全職責(zé)方針的指導(dǎo)下確保行為落到實(shí)處。
?Familiar with hotel security, ambulance, fire and emergency procedures, and can be safe and correct use of various equipment
?熟悉酒店的安全、救護(hù)、消防及緊急情況的程序,并能安全正確的使用各種設(shè)備。
?Danger, take timely measures to remedy the situation and report to the manager of potential danger
?及時(shí)采取措施補(bǔ)救危險(xiǎn)的情況并向經(jīng)理匯報(bào)潛在的危險(xiǎn)。