Key Duties and Responsibilities
主要義務和職責
? Assist the sales manager/assistant manager to handle the daily operation and maintenance including new room type and pricing pop online, room availability management, online information display and guest’s consultation, etc.
? 協助銷售經理/副經理處理OTA平臺運營維護，包括房間上線及調價，房態(tài)管理，線上信息展示及客人咨詢等。
? Responsible for all kinds of sales data and client data statistics, analysis, summary, complete the department reports and other writing, reporting to the group leader in time.
? 負責各種銷售數據及客戶資料的統(tǒng)計、分析匯總，及時完成部門報表等的制作編寫，匯報給領導。
? Assist with manager/assistant manager with contract signing, meeting arrangement and new customers inspection and other related work.
? 配合經理/副經理完成合同簽署、安排會務、接待、開發(fā)新客戶等相關工作。
? Handling with guest and WeChat group’s communication of daily consultation, information release, order processing, customer complaints and other related affairs.
? 及時處理客戶及各微溝通信群內日常咨詢、信息發(fā)布、訂單處理、客人投訴等相關事務。
? Responsible for administrative affairs, such as follow up with file stamp, procedures and approval, documentation of contract, expense reimbursement, post, stationery procurement, attendance statistics, etc.
? 負責處理辦公室職責及行政事務，如跟進文件蓋章、流程審批、合同歸檔、財務報銷、行政寄件，辦公用品采購，考勤統(tǒng)計等。
? Build up good communication with other related departments.
? 與公司其他相關部門建立良好溝通，方便日常工作的正常進行。
? Be responsible for livestreaming related work and live broadcast
?需要負責直播相關工作并出鏡直播
? Complete temporary tasks assigned by manager/assistant manager etc.
? 完成經理/副經理等臨時交辦的其他任務
Skills, Experience & Educational Requirements
技能、經驗和教育要求
? Good communication and presentation skills.
? 良好的溝通表達能力。
? conscientious and careful teamwork spirit, sense of responsibility.
? 工作認真細心，有團隊協作精神，責任感強。
? Conversant with use of Microsoft office.
? 熟悉微軟辦公軟件。
? Preferred with hotel work, sales, reservation, customer service experience or worked in OTA platform already.
? 有酒店、銷售、預定、客服經驗或曾在OTA平臺中任職優(yōu)先考慮。
