We are looking for a Quality Assurance andTraining Manager
我們正在招聘質量保證及培訓經(jīng)理，職等您來!
At SALT of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of SALT forlovers of design, food, travel, and all things local. SALT Resorts is one ofthe four distinctive brands of The Lux Collective. SALT Resorts takes you topeople, not just places.
安吉樂那鹽絢酒店是位于中國浙江省的一家度假酒店，它將現(xiàn)代時尚屬性、當代藝術設計和鹽絢的溫暖融為一體，是愛好設計、美食、旅行和所有當?shù)厝耸挛锏膼酆谜邿o法抗拒的魅力之選。鹽絢是麗世酒店管理集團旗下四大特色品牌之一。鹽絢不僅僅帶您前往目的地體驗，更是讓您結識快樂中的人們。
MAIN PURPOSE 主要職責
The Quality Assurance & TrainingManager will assist SALT of Anji Director of Human Resources with all thetraining, development aspects and will ensure that the compliance with qualitystandards are maintained at all times at SALT of Anji.
質量保證和培訓經(jīng)理將協(xié)助安吉樂那鹽絢酒店的人力資源總監(jiān)進行所有培訓和人才發(fā)展方面的工作，并確保其度假村始終符合質量標準。
The Quality Assurance & TrainingManager will work closely with SALT of Anji Hotel Manager and Director ofOperations to drive the overall Operations of SALT of Anji and Guests’experience to the next level whilst ensuring that all quantitative and qualitativetargets set related to Quality Assurance & Training of the Team Members aremet.
質量保證和培訓經(jīng)理將與安吉樂那鹽絢酒店經(jīng)理和運營總監(jiān)密切合作，推動安吉樂那鹽絢酒店的整體運營和客人的體驗提升到一個新的水平，同時確保滿足所有與團隊成員質量保證和培訓相關的定量和定性目標。
The Quality Assurance & TrainingManager will ensure that training on SALT Service Culture, Vision, Purpose& Values (VPV), Quality Assurance and Standard Operating Procedures aredelivered regularly to all Team Members.
質量保證和培訓經(jīng)理將確保定期向所有團隊成員提供關于鹽絢服務文化、愿景、目標和價值觀(VPV)、質量保證和標準操作程序的培訓。
The Quality Assurance & TrainingManager will actively participate in the development and implementation of theStandard Operating Procedures (SOPs) and guidelines.
質量保證和培訓經(jīng)理將積極參與標準操作程序和指導方針的制定和實施。
The Quality Assurance & TrainingManager will be responsible to identify and assess the training needs of theTeam Members through yearly performance evaluations and Guests’ feedback aswell as implement successful training programs to ensure that Guestsatisfaction and operational objectives are achieved.
質量保證和培訓經(jīng)理將負責通過年度績效評估和客人反饋來確定和評估團隊成員的培訓需求，并實施成功的培訓計劃，以確保客人滿意度和運營目標的實現(xiàn)。
The Quality Assurance & TrainingManager will act as a quality catalyst for the hotel’s overall performance byproviding training and coaching as well as conducting workshops on Environment,Hygiene, Safety, Energy Management, Waste Management, Quality Circles in orderto develop awareness of quality services to Team Members.
質量保證和培訓經(jīng)理將通過提供培訓和指導，以及舉辦環(huán)境、衛(wèi)生、安全、能源管理、廢物管理、質量圈等方面的研討會，作為酒店整體績效的質量催化劑，以培養(yǎng)團隊成員對優(yōu)質服務的意識。
ACADEMIC QUALIFICATIONS?教育背景資格
College?Degree?and above ，major in Hotel Management preferred
具有大專以上文化程度，最好是酒店管理專業(yè)
PRIOR WORKING EXPERIENCE 以往工作經(jīng)歷
A minimum of 3 years of working experiencein Hospitality Industry and Quality Management or related field.
3年以上酒店及質量管理或相關行業(yè)工作經(jīng)驗。
A minimum of 2 years of working experienceas Quality Assurance & Training Manager.
2年以上質量保證和培訓經(jīng)理工作經(jīng)驗。
Skillful in Word, PowerPoint, and Excelprocessing
良好的辦公自動化軟件知識，包括Word、PowerPoint、Excel。
OTHER REQUIREMENTS 其他專業(yè)要求
Passionate with good affinity.
熱情并具備良好的親和力。
Self-starter with hands-on approach.Innovative and has a “can-do” attitude. Comfortable working in a fast-movingenvironment.
主動并親力親為。創(chuàng)新并有樂觀進取的態(tài)度。能適應高效的工作環(huán)境。
Proactive, dynamic, flexible andprofessional attitude with strong interpersonal skills.
積極主動，有活力，靈活和專業(yè)的態(tài)度，并具有較強的人際交往能力。
Strong Project Management skills.
較強的項目管理能力。
Well versed with the latest QualityAssurance Management Development trends.
熟悉最新的質量保證管理發(fā)展趨勢。
Able to work independently and in a teamenvironment.
具備獨立工作的能力并能與團隊共同合作。
Awareness and sensitivity to the concept ofluxury and quality.
對奢華及高質量理念有意識且敏感。
Able to link the value of Team Members,customers and business result.
能與團隊成員、賓客的價值觀及商業(yè)結果相鏈接。
Proven record to use formal and informalstructure and culture to achieve the organization objectives.
具備通過正式及非正式的策略和文化來達到組織的目標的能力。
Able to manage conflicting businesspriorities and to facilitate other departments on training planning.
具備協(xié)調(diào)優(yōu)先業(yè)務沖突的能力，并協(xié)助各部門制定好培訓計劃。
Strong interpersonal and influencingskills.
優(yōu)秀的人際關系及影響力。
Analytical with reasonable level ofnumeracy with attention to details.
關注細節(jié)，合理水平的數(shù)字分析能力。
Good command of English and Chinese.Mandarin is a must.
良好的中英文能力，標準的普通話溝通能力。
