Position Overview
The Spa Therapist main responsibility is to perform quality Spa treatment services to guests / visitors and members in a timely, courteous and efficient manner. Escorts guests to and from treatment rooms, attending to their every need throughout their Spa visit. Proactive and passionate in delivering treatment rituals to all guest for everlasting memories
水療芳療師的主要責(zé)任是以彬彬有禮、省時(shí)高效的方式為客人/訪客和會(huì)員提供卓越品質(zhì)的水療服務(wù)。迎來(lái)送往到訪水療的客人,包括帶領(lǐng)客人去理療房、滿(mǎn)足客人的需求。杰出的服務(wù)不僅僅來(lái)自于積極主動(dòng)、熱情周到,還要能夠?yàn)樗械目腿藙?chuàng)造永久難忘的回憶。
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The Role
Full working understanding of Spa Vision and Mission, SOP(s)
完全理會(huì)水療的愿景和使命,還有SOP運(yùn)營(yíng)操作標(biāo)準(zhǔn)
Perform and explain all treatments and products used in the spa menu
執(zhí)行并解釋水療菜單上的所有護(hù)理項(xiàng)目和所用的產(chǎn)品
Handle and maintain the quality and quantity of amenities, linens, beverages and all accessories in treatment room.
負(fù)責(zé)并保持理療房里用到的產(chǎn)品、布草、飲品和所有配件的數(shù)量和質(zhì)量
Handle and maintain cleanliness and organization of treatment rooms and pantry’s.
保持理療房和工作間的衛(wèi)生清潔和物品的整齊擺放
Assist and guide guests to the necessary stations prior to any services scheduled
在服務(wù)未安排妥當(dāng)之前協(xié)助并指引客人到指定的區(qū)域就坐
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Talent Profile
Highly effective communication skills
高效的溝通能力
Excellent organization skills
良好的組織能力
Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone
專(zhuān)業(yè)的電話(huà)禮儀并且在通話(huà)中保持面帶微笑
Excellent interpersonal, written and verbal communication skills
良好的人際交往能力,書(shū)寫(xiě)和口語(yǔ)表達(dá)能力
1 year related working experiences is expected. 一年相關(guān)工作經(jīng)驗(yàn)