Job Title: Bar Supervisor
職位名稱:酒吧主管
Department:Food&Beverage
部門:餐飲部
Reports to:Bar Manager
匯報對象:酒吧經(jīng)理
Position Level: Supervisor
職位級別:主管
Position Overview
崗位概況
The Food & Beverage supervisor’s main responsibility is to promote team work and developing loyalty people by leading, supporting and coaching all service colleagues during preparation, service and after service. They represent the restaurant, the Resort and Capella Hotel brand and must be impeccably groomed with good posture and competent communications skills. The supervisor shall not only know the products and services the restaurant provides but also shall be able to answer any question the guest may have about other restaurants and the Resort.
餐飲部主管的主要職責(zé)是促進(jìn)團(tuán)隊合作并培養(yǎng)有激情的員工,通過引導(dǎo),支持及輔導(dǎo)所有的服務(wù)成員在準(zhǔn)備,服務(wù)過程中及服務(wù)過后如何讓客人感到驚喜。他們代表著餐廳及酒店的品牌形象,整潔的儀容儀表和良好的溝通能力是必備的。 這個職位不僅要了解餐廳的產(chǎn)品及服務(wù)知識,還要為賓客提出的所有問題竭盡全力的提供幫助。
The Role:
崗位職責(zé)
Reports directly to the Restaurant Manager and represents in absence.
直接匯報給餐廳經(jīng)理并在其不在時代表他
Provide functional assistance and direction to the F&B operation as assigned.
協(xié)助及指導(dǎo)相關(guān)餐飲營運(yùn)
Assists the Manager, Restaurant in maximizing profitability by enhancing sales, control cost and preparing annual operating budget.
通過提高銷售,控制成本和準(zhǔn)備年度運(yùn)營預(yù)算來幫助餐廳經(jīng)理實(shí)現(xiàn)利潤最大化
Co-ordinate functions and activities with all Resort department heads.
協(xié)助酒店各部門負(fù)責(zé)人進(jìn)行相關(guān)營運(yùn)和活動
Is passionate about his role and creates a sound, strong, respectful and thoughtful relationship with all colleagues and helps them to develop to their maximum potential.
對自己的工作充滿激情,與所有同事建立起良好的、強(qiáng)烈的、相互尊重和體貼的關(guān)系,并幫助他們發(fā)展到最大的潛能
Takes ownership on all assets, controls, reports breakage and losses in the restaurant, reports them to Manager, Restaurant and collaborates with respective departments on future preventive measures.
負(fù)責(zé)所有資產(chǎn),控制和匯報餐廳的破損及丟失,匯報給餐廳經(jīng)理以便于制定未來的預(yù)防措施
Talent Profile:
學(xué)歷要求
High school and above?高中及以上學(xué)歷
Work Experience
工作經(jīng)驗(yàn)
Approximately 2-3 years’ experience as Bar Supervisor of Captain??
2-3年及以上酒吧主管或領(lǐng)班相關(guān)崗位工作經(jīng)驗(yàn)
Set Skills
技能要求
Highly effective interpersonal, written and verbal communication skills
良好的人際交往能力和書面口頭溝通表達(dá)的能力
Highly organized and able to prioritize and meet deadlines in a fast-paced environment
在快節(jié)奏工作環(huán)境中良好的組織,顧全大局及吃苦耐勞的能力
Excellent command of Mandarin and English, written and verbal
流利的普通話及英語, 書面及口頭
Computer literacy a must, with a highly proficient knowledge of Word, Excel, Word, Outlook and PowerPoint.
精通使用辦公軟件,如Word, Excel, Word, Outlook and PowerPoint.
Qualifications and relevant certifications
資格認(rèn)證及相關(guān)資質(zhì)證書
Self-confident, creative and proactive, able to prioritize and make effective decisions
自信,有創(chuàng)造力,積極主動,能夠顧全大局并做出有效的決策