Provide prompt, efficient and courteous services toguests, members and visitors
向客人、會員和來訪者提供及時、高效和禮貌的服務。
Maintain Health Club facilities according to setstandards of order and cleanliness
按照既定次序和清潔標準來維護健身俱樂部設施。
Report repairs and maintenance problems tosupervisor
向主管匯報維修和保養(yǎng)問題。
Familiarize yourself with facilities, activities,equipment, services and other pertinent information in order to provide guestwith accurate information
熟悉酒店的設施、活動、設備、服務和其它相關情況,以便向客人提供準確信息。
Be knowledgeable about all hotel facilities inorder to promote and sell them to guests
熟知酒店所有設施,以便向客人進行推銷。
Ensure guests amenities, towels, linen and otherguests needs have ample supply
確保充分供應客人的用品、毛巾、布草等。
Follow hotel procedures in relation to pool towelissue and retrieval
遵守酒店關于泳池毛巾的發(fā)放和回收的工作程序。
Liaise with inter-facing departments such asLaundry, Housekeeping and Engineering to provide great service
與關聯(lián)部門,如洗衣房、客房部和工程部進行溝通,以向客人提供上乘服務。
?Conduct activities and services for guest, membersand registered children while giving proper instruction and safety reminders
為客人、會員和已登記的兒童開展活動與服務,對其做相關說明并提醒其注意安全。
Abide by rules and regulations and policies andprocedures of hotel
遵守酒店的各項規(guī)章制度、政策和工作程序。
?Conduct regular inspections of pool grounds toensure cleanliness standards are maintained
對游泳池進行定期視察,以確保其達到清潔標準。
?Apply correct charges to guests and visitors whereapplicable for use of pool, spa and gym, and post to room bill in accordancewith procedure?
就游泳池、Spa和體育館的使用向客人和來訪者正確收費,并按照工作程序?qū)①M用計入房間帳單。
?Attend scheduled training
參加排定的培訓活動。
?Participate actively in employee activities
積極參加員工活動。
?Adhere to specified hygiene and personal appearancestandards
遵守規(guī)定的衛(wèi)生和個人儀容標準。
Participate in activities concerning protection ofenvironment
參加與環(huán)保相關的活動 。
Ensure only qualified persons such as in-houseguests, members and guests who paid the entrance fee are allowed to use
確保只允許符合資格的人員使用相關設施,如住店客人、會員和交付入場費的客人。
Required Skills –
技能要求
Communication skills are utilized a significantamount of time when interacting with others; demonstrated ability to interactwith customers, employees and third parties that reflects highly on the hotel,the brand and the Company.
擁有在與他人交往時大多數(shù)時間所使用的溝通技能;完全代表酒店,品牌和公司與顧客,員工和第三方交往的能力。
Able to read and writeEnglish
能夠讀寫英語
Qualifications –
學歷
High School or Vocational Certificate or equivalent
高中學歷或?qū)I(yè)證書 (救生員證書)
Experience –
經(jīng)歷
1 year related experience, or anequivalent combination of education and experience.?
1年相關工作經(jīng)歷,或與此相當?shù)慕逃拖嚓P工作經(jīng)驗結合的背景。