This position can be one of? Corporate , Travel or MICE .
此職位可包含但不僅限于公司、旅行社、會(huì)務(wù)方向。
1.Responsiblefor identifying, developing, and managing accounts within specific,segments,markets, or geographical territories on behalf of one or more hotels.代表一家或多家酒店負(fù)責(zé)確立、發(fā)展及管理不同區(qū)域、市場(chǎng)及地域的客戶。處理辦公室行政工作包括與部門內(nèi)外的溝通協(xié)調(diào)。
2.Maintainsor increases current account production for group, transient, and cateringbusiness. 維持及增長客戶團(tuán)隊(duì)、散客及宴會(huì)的產(chǎn)量。
3.Manageslarger accounts or special markets.管理重要大客戶或指定市場(chǎng)。
4.Manageslarger, focus accounts or special segments.管理重要客戶或者重點(diǎn)區(qū)域。
5.Identifiesnew or existing markets/accounts that meet property sales strategy.開發(fā)適合酒店戰(zhàn)略需要的新客戶或市場(chǎng)。
6.Developsa sales plan to generate business from identified markets/accounts制定銷售計(jì)劃,從所負(fù)責(zé)客戶及市場(chǎng)中獲得生意。
7.Continuouslycommunicates the benefits of the hotel to the customer.將酒店所提供所擁有的價(jià)值傳達(dá)給客戶。
8.Drives/managesaccount transient production through improved customer loyalty by excellentaccount management.通過有效的客戶管理,提高客戶忠誠度及散客的產(chǎn)量。
9.Prospectsnew business through phone solicitation, outside sales calls, customer visitsto the hotel, trade shows, sales blitzes, direct mail, newspaper/journalresearch and other customer interaction or research.通過電話咨詢、銷售拜訪、接待客戶來訪、旅游展會(huì)、新聞媒體、市場(chǎng)調(diào)查等多種手段拓展新客戶。
10.Sellsthe benefits of the Sales Centre/property sales and event management.向客戶推銷宴會(huì)銷售及服務(wù)所帶來的價(jià)值。
11.Strivesto meet measurable targets and goals, as assigned for individual and team.努力達(dá)成個(gè)人及團(tuán)隊(duì)的目標(biāo)(可測(cè)量)。
12.Understandsthe overall market - competitors’ strengths and weaknesses, economic trends,supply and demand etc. and knows how to sell against them. 了解整個(gè)市場(chǎng)的情況匯報(bào)- 競(jìng)爭(zhēng)對(duì)手的優(yōu)勢(shì)及缺點(diǎn),經(jīng)濟(jì)趨勢(shì),供需關(guān)系以及如何去應(yīng)對(duì)以上情況。
13.AssistDirector of Sales in the recruitment, selection, training and motivation ofSales Team.協(xié)助銷售總監(jiān)招募,選擇,培訓(xùn)員工保持團(tuán)隊(duì)的活力與穩(wěn)定。
崗位要求
1.University graduate, excellent command of written and spoken inEnglish and Chinese language.大學(xué)專科,良好的中英文讀寫能力。
2.Minimum 3 yearsexperience in similar capacity with international chain hotels.具有至少三年在國際連鎖酒店的相關(guān)經(jīng)驗(yàn)。
3.Very familiar with local market and good atmarketing trend anlysis.了解本地客戶的情況并具有很強(qiáng)的市場(chǎng)分析能力。
4.Ability to lead, to provide guidance and todevelop team member.具有領(lǐng)導(dǎo),指導(dǎo)和發(fā)展員工的能力。
5.Good skills of organization andpresentation.良好組織及展示技巧。