1.Maintain standard of services that has
been established by Spa Academy.
高度保持水療培訓(xùn)學(xué)校出臺(tái)的服務(wù)標(biāo)準(zhǔn)。
2.To prepare, clean and tidy spa premises.
為水療中心的干凈整潔做好準(zhǔn)備。
3.To be fully aware of the daily booking
programmed and to update any changes to the reception.
要清楚每天的預(yù)定, 根據(jù)預(yù)訂信息并做好相關(guān)準(zhǔn)備工作。
4.To provide body massages, body
treatments, facials, manicures, pedicures and hair care to Spa’s guests.
為客人提供身體按摩, 身體套餐療程, 面部護(hù)理, 手部護(hù)理, 腳部護(hù)理和頭發(fā)護(hù)理等療程。
5.To check and maintain product supplies at
the beginning and end of each day.
每天開(kāi)始和結(jié)束工作時(shí)都要做好對(duì)產(chǎn)品的維護(hù)和檢查工作。
6.Replace soiled Linen in the pavilion with
clean one.
做完客人要即使更換療程房里的臟布草, 并補(bǔ)上新布草。
7.Check and clear all Spa fresh materials
in the General Store.
檢查,清點(diǎn)儲(chǔ)藏室里所有的新鮮材質(zhì)。
8.To ensure that the guest is greeted by
their family name as far as possible.
確保第一時(shí)間以客人的姓名稱呼他們。
9.To ensure guest comfort during the
treatment by monitoring room temperature, lighting, sunlight and music level.
確??腿嗽谶m當(dāng)?shù)氖覝? 燈光和陽(yáng)光強(qiáng)度,
音樂(lè)音量下享受到舒服的療程。
崗位要求
1. Experience in the same position is preferred.
同崗位工作經(jīng)驗(yàn)優(yōu)先考慮。
2.Familiar with the hotel's customer
service requirements.
熟悉掌握酒店對(duì)客服務(wù)的要求。
3.Professional and responsible, civilized
behavior.
有事業(yè)心和責(zé)任感,行為舉止文明禮貌。
4.Be interested in and understand Spa
environment, concept and service.
熱愛(ài)和了解水療行業(yè),水療理念和服務(wù)