Job Purpose: 工作目的 1. To keep an accurate record of all amounts due to hotel from guests, credit card companies, and employees. 準(zhǔn)確記錄客人、信用卡公司和員工應(yīng)付給酒店的所有賬目金額。 2. To provide accurate statement on a timely basis. 及時(shí)提供準(zhǔn)確的對(duì)賬單。 KEY RESULT AREAS 主要工作職責(zé) 1. To post all accurate charges and credits to various city ledger account on a timely basis. (To transfer city ledger from Front Office module to AR module and post the details of charge to each account on a daily basis) 及時(shí)、準(zhǔn)確地將費(fèi)用和信用錄入各掛賬賬戶。（將掛賬從前廳模塊轉(zhuǎn)到應(yīng)收模塊并每天將詳細(xì)費(fèi)用錄入各賬戶） 2. To fax folio to guest and travel agent in the next working day. 于下一工作日將賬單傳真給客人和旅行社。 3. To post the invoices with Statement of Account on a weekly basis. 每周錄入發(fā)票和對(duì)賬單。 4. To send the first Reminder for account outstanding over 30 days. To send 2nd reminder 7 days after the first reminder and to send the 3rd reminder 7 days after the 2nd reminder. 如賬款逾期30天未付，寄出第一封催款函。第一封催款函寄出7天后，寄出第二封催款函，并在第二封催款函寄出7天后，寄出第三封催款函。 5. To forward the overdue accounts to Financial Controller for immediate recovery action. 將逾期未付賬款轉(zhuǎn)給財(cái)務(wù)總監(jiān)以立即采取追款行動(dòng)。 6. To control, record, post to Opera, and balance all Advance Deposits. 管理、記錄所有預(yù)付款，錄入Opera系統(tǒng)并作結(jié)算。 7. To respond to guests’ or travel agents’ queries and account disputes. In case of a rebate, a rebate voucher will be issued by Income Auditor and approved by FC. 處理客人或旅行社的詢問(wèn)和賬目糾紛。如有減免單，由收入審計(jì)開(kāi)具減免單憑據(jù)并取得財(cái)務(wù)總監(jiān)的批準(zhǔn)。 8. To prepare the amended guest folio after the adjustments made in Opera. Any modification, change, or adjustment made to the context of folio or F&B bill shall be approved by FC. 在Opera系統(tǒng)中做出調(diào)整后，準(zhǔn)備修正后的客人賬單。對(duì)賬單內(nèi)容或餐飲賬單做出的任何修正、修改或調(diào)整，都必須得到財(cái)務(wù)總監(jiān)的批準(zhǔn)。 PERSONAL SPECIFICATION 個(gè)人能力描述 · Good English Language skills 良好的英語(yǔ)語(yǔ)言技能 · Strong communication skills 良好的溝通技巧 · Strong organizational skills 組織能力突出 · Detailed knowledge of working practices of Receivables 應(yīng)收賬款實(shí)踐知識(shí)豐富 · Strong administrative skills 行政能力突出 · Computer literate 具備電腦知識(shí) · Ability to cope with pressure 抗壓力強(qiáng)

Front Office Manager About the role: Manages the staff at the Front Desk. Directs all activities of the Asst. Front Office Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements. Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed. Reviews and monitors schedules of staff in other department of responsibility. Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met. Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups. Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers’ work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements. Takes action in all matters related to the safety, security, satisfaction and well being of hotel guests and employees when senior managers are not available. Responds swiftly and effectively in any hotel emergency or safety situation. Checks guest in and out in an efficient and friendly manner, using guest name whenever possible. Assures that guest is assigned type of room requested and the correct rate is charged. Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction. Utilizes a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. Works harmoniously and professionally with co-workers and supervisors. Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Concierge, Bell Staff, Door Staff, Valet Parking. Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service. Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests. What you bring: Five years senior leadership experience in Front Desk management in hotel industry Hospitality Management Degree qualification is preferred, however, not essential with relevant experience Solid and clear communication skills to effectively engage with a diverse range of internal and external customers High proficiency in spoken and written English and Mandarin Expected to be a culture carrier, has strong communication, problem solving, planning, organizing and influencing skills What we offer:? Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Employee service awards Annual employee party/ social and sporting events An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position shifts may vary and are arranged upon operation needs Kindly noted that this is a locally hired position and the relocation benefits will not be provided by the hotel. Work authorization in China is a must.

1.??To hire, terminate, train, assign job, discipline, promote, recommend salary & wage rates, including increment, duty hours, and day-to-day conduct, and standards of accounting staffs. 負(fù)責(zé)財(cái)務(wù)人員的招聘、解聘、培訓(xùn)、工作分配、管理、提升、薪資水平建議，包括加薪、工作時(shí)間，日常行為和標(biāo)準(zhǔn)。 2.??To maintain adequate financial control and to produce reliable accounting records and financial data to the operation management for decision-making. 維持適當(dāng)?shù)呢?cái)務(wù)管控，編制可信的會(huì)計(jì)記錄和財(cái)務(wù)數(shù)據(jù)，供運(yùn)營(yíng)管理層作決策。 3.??To ensure hotel operation complied with the hotel management agreement and the local statutory / fiscal requirements. 確保酒店運(yùn)營(yíng)遵守酒店管理合同、當(dāng)?shù)胤ㄒ?guī)或財(cái)政要求。 4.??To ensure the reporting requirements meet in a timing basis.?? 確保按時(shí)上交酒店要求的報(bào)告。 5.? To maintain an adequate internal control system for a most cost-effective control of hotel’s assets and profits is in place. 實(shí)行適當(dāng)?shù)膬?nèi)部管控制度，以最低成本管理酒店資產(chǎn)和收益。 6.??To produce timely financial report sand statistics as required by head office and local regulations. 按照總部和當(dāng)?shù)胤ㄒ?guī)要求，按時(shí)出具財(cái)務(wù)報(bào)告和統(tǒng)計(jì)數(shù)字。 7.??To comply with all standard operating procedures (SOP) and other policies issued by head office. 遵從總部發(fā)布的所有標(biāo)準(zhǔn)操作程序和其他政策。 8.??To obtain proper permits and license for importation, currency transfers, tax registration, and hotel operation. 取得進(jìn)口、貨幣兌換、稅務(wù)注冊(cè)和酒店運(yùn)營(yíng)相關(guān)執(zhí)照和許可。 9.??To ensure the local tax matter sincluding business tax, company income tax, and personal income tax including tax-saving, proper deduction, and remittance of tax payment are adequately handled in conjunction with the hotel. 與酒店一起，確保地方稅務(wù)事宜得到妥善處理，包括營(yíng)業(yè)稅、公司所得稅、個(gè)人所得稅的節(jié)稅、適當(dāng)減稅和繳稅。 10.??To project and manage cash flow in an efficient manner. 高效地規(guī)劃并管理現(xiàn)金流動(dòng)。 11.??To maintain an adequate purchasing procedure to ensure the purchases are made in the most cost efficient way. 保持適度的采購(gòu)程序，確保所購(gòu)物品具有高性價(jià)比。 12.??To approve, update and safe keep all contracts, leases and other legal documents and ensures their safekeeping. 批準(zhǔn)、更新并妥善保管所有合同、租約和其他法律文件。 13.??To act as authorized signatory, ensuring that allowances, adjustments, purchase requests, checks and other documents are approved accordingly. 擔(dān)任授權(quán)鑒名人，確保折讓，調(diào)整，請(qǐng)購(gòu)單，支票和其他文件得到相應(yīng)批準(zhǔn)。 14.??To maintain adequate insurance coverage for all entities supervised. 為所管理的所有酒店購(gòu)買適當(dāng)保險(xiǎn)。 15.? To conduct internal audits to ensure the operation compliance with hotel policies and procedures to improve the accounting controls in hotel. 進(jìn)行內(nèi)部審計(jì)，以確保運(yùn)營(yíng)遵從酒店政策與程序，提高酒店的財(cái)務(wù)管控。 16.? To ensure the capital expenditure policies are compiled by operations. 確保運(yùn)營(yíng)遵從資本支出政策。 17.? To maintain adequate the security and backup procedures related to Information System Management for financial system. 為財(cái)務(wù)制度維持適當(dāng)?shù)呐c信息系統(tǒng)管理有關(guān)的安全與備份程序。 18.? To conduct training, career development, and succession plan for Finance personnel.? 開(kāi)展財(cái)務(wù)人員培訓(xùn)、職業(yè)發(fā)展和繼任計(jì)劃。 19.? To provide full co-operation to external auditors by using the client assistance package in the annual external audit. 使用客戶幫助組件，全力配合外部審計(jì)師作年度外部審計(jì)。

Job Requirements 崗位要求： 1. Develop and manage HR policies and procedures in line with Banyan Group standards. 建立并管理人力資源政策與程序與悅榕集團(tuán)標(biāo)準(zhǔn)保持一致。 2. Prepare all local contracts and benefit schedules as per group standards and follow up with any queries . 按照酒店標(biāo)準(zhǔn)準(zhǔn)備所有的本地合同及福利計(jì)劃，并跟進(jìn)相關(guān)的問(wèn)題。 3. Provide advice to the management team and associates on BTHR HR policies and hotel standards. 給酒店及員工提供人力資源政策及酒店標(biāo)準(zhǔn)的建議。 4. Provide HR administration support e.g. investigate associates’ grievances, explaining policies to property HR associates etc. 提供人力資源行政事務(wù)的支持，如員工申述調(diào)查，給酒店的員工解釋人力資源政策等。 5. Assess organizational development needs & appropriately identify development activities that will support the growth of local resources in order to improve the overall efficiency & capability of the resources for business success. 評(píng)估組織發(fā)展需求及適當(dāng)?shù)耐桨l(fā)展活動(dòng)來(lái)支持本地資源的發(fā)展，從而為營(yíng)運(yùn)的成功全面提高項(xiàng)目資源的有效性及可行性。 6. Implement procedures & practices in Yunnan that encourage a high performing culture to ensure the Yunnan properties optimize its human resources for business success. 執(zhí)行政策與程序，從而建立一個(gè)高標(biāo)準(zhǔn)的文化確保項(xiàng)目為業(yè)務(wù)成功執(zhí)行人力資源最優(yōu)化。 7. Maintains efficient administration within the department preparing and submitting operational reports on time. 在部門內(nèi)部保持有效的行政管理，及時(shí)準(zhǔn)備及遞交運(yùn)營(yíng)報(bào)告。 8. Special projects / ad-hoc assignments as and well assigned. 特別項(xiàng)目/工作安排。

1.To ensure that all personnel files andrecords are complete, accurate and current. 確保所有人事檔案及記錄完整、準(zhǔn)確及更新。 2.Availability and accuracy of allpersonnel records and documents. 提供準(zhǔn)確有效的人事記錄及文書。 3.To assist with updating all staff noticeboards. 協(xié)助更新員工信息欄。 4.Assist to organize staff activities. 協(xié)助組織員工活動(dòng)。 5.Provide assistant to management ofDormitory and Staff Canteen. 協(xié)助宿舍及員工餐廳的管理。 6.Inspects regularly employee canteen,locker rooms, lockers and other employee facilities to ensure they are welloperated and maintained.???????????????????????????????????????????????????????????? 定期檢查員工餐廳、更衣室、更衣柜和其他員工設(shè)備以保證這些設(shè)備的良好。 崗位要求 1.Diploma preferably inhospitality or related field. 酒店管理或相關(guān)專業(yè)的本科學(xué)歷。 2. professional and responsible, civilizedbehavior. 有事業(yè)心和責(zé)任感，行為舉止文明禮貌。 3.Sound judgment, and strong decision-making,problem-solving and follow up skills. 合理的判斷力，決策力，問(wèn)題的解決和跟進(jìn)技巧。

【職責(zé)內(nèi)容】 經(jīng)驗(yàn)要求：有網(wǎng)絡(luò)文章編輯、微信、微博運(yùn)營(yíng)經(jīng)驗(yàn)者優(yōu)先 知識(shí)要求：計(jì)算機(jī)。電子商務(wù)、網(wǎng)絡(luò)營(yíng)銷相關(guān)專業(yè)優(yōu)先  能力要求： 1.熟悉各網(wǎng)絡(luò)社交軟件及商業(yè)軟件； 2.具備較強(qiáng)的文案功底； 3.熟練操作CDR/PS技能； 4.能吃苦耐勞；有學(xué)習(xí)精神； 5.對(duì)網(wǎng)絡(luò)有敏銳的洞察力； 6. 服從上級(jí)工作的安排； 崗位職責(zé)： 1、網(wǎng)絡(luò)教育平臺(tái)維護(hù)： 網(wǎng)絡(luò)教育平臺(tái)消息發(fā)布， 網(wǎng)絡(luò)教育平臺(tái)原創(chuàng)軟文編輯，高質(zhì)量網(wǎng)絡(luò)教育平臺(tái)課件內(nèi)容，網(wǎng)絡(luò)教育平臺(tái)活動(dòng)板塊隨活動(dòng)更新，H5頁(yè)面制作，網(wǎng)絡(luò)教育平臺(tái)主頁(yè)元素更換，網(wǎng)絡(luò)教育平臺(tái)點(diǎn)評(píng)后臺(tái)評(píng)論及時(shí)回復(fù) 2.整理公司關(guān)鍵詞資訊信息、上傳公司相關(guān)資料; 3.編寫企業(yè)軟文，包括企業(yè)廣告、招生資料等的推廣; 4.負(fù)責(zé)網(wǎng)絡(luò)外鏈和網(wǎng)站推廣工作，提升網(wǎng)絡(luò)排名和網(wǎng)站點(diǎn)擊量; 5.協(xié)助編輯完成網(wǎng)絡(luò)教育平臺(tái)頁(yè)面的美工設(shè)計(jì)，網(wǎng)站banner設(shè)計(jì)、網(wǎng)站圖片處理、動(dòng)畫設(shè)計(jì)等; 6.負(fù)責(zé)在線客戶接待及客戶資料的收集和匯總; 7.負(fù)責(zé)在第三方網(wǎng)絡(luò)平臺(tái)注冊(cè)及發(fā)布公司和產(chǎn)品信息并搜集客戶信息; 8.收集、研究和處理網(wǎng)絡(luò)咨詢的意見(jiàn)和反饋信息。 二：網(wǎng)絡(luò)推廣專員任職條件 1.本科及以上學(xué)歷，電子商務(wù)、網(wǎng)絡(luò)營(yíng)銷相關(guān)專業(yè)優(yōu)先; 2.熟悉網(wǎng)絡(luò)營(yíng)銷渠道，擁有較豐富的網(wǎng)絡(luò)推廣經(jīng)驗(yàn)和互聯(lián)網(wǎng)資源; 3.熟悉SEO搜索引擎優(yōu)化技術(shù)和廣告投放方式; 4.善于利用多種網(wǎng)絡(luò)推廣手段，熟練掌握BBS、QQ群、博客、軟文、貼吧、社區(qū)推廣、點(diǎn)評(píng)網(wǎng)站、問(wèn)答平臺(tái)等及其它推廣方式; 5.要求有一定的軟文寫作能力、采編能力和策劃能力，具有良好的文字功底，能夠根據(jù)網(wǎng)站或產(chǎn)品寫出推廣方案; 6.了解和搜集網(wǎng)絡(luò)上各同行及競(jìng)爭(zhēng)產(chǎn)品的動(dòng)態(tài)信息。

【職責(zé)內(nèi)容】 職位描述： 1、從基層學(xué)習(xí)公司的經(jīng)營(yíng)理念，產(chǎn)品知識(shí)及對(duì)應(yīng)操作手法 2、后續(xù)參與公司品牌對(duì)接，門店鋪設(shè)、培訓(xùn)學(xué)校、商學(xué)院的運(yùn)營(yíng)管理 崗位要求： 1、生物、醫(yī)藥、護(hù)理、工商管理專業(yè)本科學(xué)歷 2、有一定的管理組織能力，良好的執(zhí)行力及語(yǔ)言表達(dá)能力 3、掌握醫(yī)學(xué)基本原理，運(yùn)用所學(xué)專業(yè)知識(shí)解決遇到的各種問(wèn)題 4、熱愛(ài)新醫(yī)美行業(yè)，溝通表達(dá)能力較強(qiáng)，服務(wù)意識(shí)強(qiáng) 5、抗壓力強(qiáng)，形象氣質(zhì)佳，本科及以上學(xué)歷（可接受應(yīng)屆畢業(yè)生）

【職責(zé)內(nèi)容】 職責(zé)說(shuō)明： 1、撰寫公司管理會(huì)議、技術(shù)研討會(huì)議等紀(jì)要或決議，召集并主持公司會(huì)議，綜合部署及分解工作任務(wù)，跟蹤落實(shí)和反饋公司管理決策； 2、協(xié)助總經(jīng)理制定公司發(fā)展戰(zhàn)略規(guī)劃、經(jīng)營(yíng)計(jì)劃、業(yè)務(wù)發(fā)展計(jì)劃； 3、跟蹤公司經(jīng)營(yíng)目標(biāo)達(dá)成情況，提供分析意見(jiàn)以及改進(jìn)建議； 4、配合總經(jīng)理進(jìn)行商務(wù)合作談判； 5、起草公司各階段工作總結(jié)和其他正式文件； 6、完成總經(jīng)理交派的其他任務(wù)，并及時(shí)解決問(wèn)題。 職位要求： 1、本科以上學(xué)歷，5年以上行業(yè)管理工作經(jīng)驗(yàn)，在營(yíng)銷或行政管理或生產(chǎn)系統(tǒng)管理等崗位擔(dān)過(guò)副總以上職位（有集團(tuán)公司經(jīng)驗(yàn)優(yōu)先）； 2、電腦熟練，精通各種辦公軟件； 3、出色的內(nèi)部溝通協(xié)調(diào)能力，執(zhí)行力強(qiáng)。

【職責(zé)內(nèi)容】 1.參與公司銷售戰(zhàn)略、市場(chǎng)營(yíng)銷策略的制定，執(zhí)行公司營(yíng)銷策略并對(duì)區(qū)域市場(chǎng)開(kāi)拓進(jìn)行策劃。     2.制定本區(qū)域營(yíng)銷計(jì)劃、分解銷售目標(biāo)，并對(duì)銷售目標(biāo)的量化落地。     3.提供市場(chǎng)趨勢(shì)、需求變化、競(jìng)爭(zhēng)對(duì)手和客戶反饋方面的準(zhǔn)確信息，為公司制定銷售策略及客戶服務(wù)滿意度提升提供支持。     4.負(fù)責(zé)轄區(qū)內(nèi)的終端沙龍會(huì)、操作會(huì)等會(huì)議的策劃及執(zhí)行。    5.負(fù)責(zé)所轄區(qū)域醫(yī)院的院務(wù)管理，團(tuán)隊(duì)組建、培訓(xùn)等。    6.負(fù)責(zé)建立和健全所轄區(qū)域的銷售管理制度，督導(dǎo)公司的的銷售政策的落實(shí)、各項(xiàng)制度的貫徹執(zhí)行，對(duì)所轄區(qū)域人員的政策落實(shí)情況、制度執(zhí)行情況負(fù)責(zé)。     任職資格   1. 銷售類、管理類或相關(guān)專業(yè)本科及以上學(xué)歷，2年以上工作經(jīng)驗(yàn)，***。    2. 具有良好的職業(yè)道德和出色的團(tuán)隊(duì)管理經(jīng)驗(yàn)或團(tuán)建培訓(xùn)經(jīng)驗(yàn)。     3. 具有較強(qiáng)的判斷、理解、分析及學(xué)習(xí)能力，具有較強(qiáng)的實(shí)施運(yùn)作能力、計(jì)劃協(xié)調(diào)能力、溝通調(diào)解能力。 注：此崗位將在杭州總部熟悉本院流程  3-6個(gè)月  后，外派至全國(guó)各分院管轄區(qū)域市場(chǎng)：廣州、武漢、寧波、蘇州、西安等。

1.薪資相關(guān)工作 2.各項(xiàng)帳務(wù)處理 3.負(fù)責(zé)公司財(cái)務(wù)報(bào)表的編制和提交 4.協(xié)助完成財(cái)務(wù)各項(xiàng)審計(jì)工作 5.配合上級(jí)做好內(nèi)控、紀(jì)檢工作 6.其他上級(jí)安排的工作 崗位要求： 1.全日制本科及以上學(xué)歷，中共黨員、會(huì)計(jì)中級(jí)職稱優(yōu)先 2.熟悉辦公室軟件、金蝶EAS等財(cái)務(wù)軟件，熟悉企業(yè)報(bào)稅流程 3.較強(qiáng)的文字組織能力和書面表達(dá)能力。

Job Purpose:? ?? 工作目的 Responsible for the Superpark's art, planning, advertising design, publicity and management work, to ensure the consistency of the Superpark's internal and external image. 全面負(fù)責(zé)超級(jí)樂(lè)園的美工、策劃、廣告設(shè)計(jì)、宣傳與管理工作，確保超級(jí)樂(lè)園對(duì)內(nèi)對(duì)外形象的一致性。 KEY RESULT AREAS 主要工作職責(zé) 1.????To develop and?foster a positive image and relationship between the Superpark?and the public, i.e.vendors, suppliers, guests, clients and the community. Will function under the?preview of Area Director of Sales & Marketing 樹(shù)立超級(jí)樂(lè)園良好形象并與公眾（賣主、供應(yīng)商、客戶及社會(huì)）建立良好的關(guān)系 2.????The Marketing?Communications Manager performs her duties within the framework defined, Superpark?norms and by internal rules and regulations as?specified by Director of Sales & Marketing 遵循集團(tuán)和下屬超級(jí)樂(lè)園所列的各項(xiàng)規(guī)定及本超級(jí)樂(lè)園的規(guī)章制度，在市場(chǎng)銷售總監(jiān)具體指導(dǎo)下，履行自己的職責(zé) 3.????The Marketing?Communications Manager draws up the Public Relation action, advertising and?media plan on an annual basis for the Superpark 每年為超級(jí)樂(lè)園制定公關(guān)及媒體宣傳計(jì)劃 4.????Organize regular?visits by professional persons from the media and members of the trade to the?Superpark 定期組織新聞界和商界人士參觀超級(jí)樂(lè)園 5.????Ensures thatstationary and printed items are standardized and conforms to the ?standards 確保所有文具和印刷品完全符合品牌標(biāo)準(zhǔn) 6.????Ensure optimumpublicity is created for all major Superpark?happening 每次宣傳都有助于為超級(jí)樂(lè)園建立良好的聲望 7.????Supervise taking of?photographs and prepare news release of events undertaken by the Superpark 管理有關(guān)為超級(jí)樂(lè)園拍照撰寫的新聞事宜 8.????Organizes both?internal and external PR activities. e.g. inter-departmental or in-house?activities 組織店內(nèi)外公關(guān)活動(dòng)，例如部門內(nèi)或店內(nèi)活動(dòng) PERSONAL SPECIFICATION 個(gè)人能力描述 ·????ExcellentNegotiation skills 優(yōu)秀的談判技巧 ·????ExcellentCommunication skills 優(yōu)秀的溝通技巧 ·????Pleasantlypersonality, persistent 性格開(kāi)朗，堅(jiān)持不懈

職位描述： 1.清晰理解支持運(yùn)營(yíng)、新媒體團(tuán)隊(duì)的業(yè)務(wù)目標(biāo)和運(yùn)營(yíng)現(xiàn)狀，并促進(jìn)行政人事各模板在業(yè)務(wù)團(tuán)隊(duì)的有效實(shí)施； 2.從組織維度發(fā)現(xiàn)問(wèn)題，關(guān)注團(tuán)隊(duì)情況，并持續(xù)促進(jìn)組織效率和組織氛圍的提升； 3.甄別團(tuán)隊(duì)人才和后備現(xiàn)狀，熟練使用人才盤點(diǎn)相關(guān)工具提升人才隊(duì)伍的質(zhì)量和厚度； 4.各部門主要職能崗位的簡(jiǎn)歷篩選、面試邀約以及初輪面試，后續(xù)面試流程的跟進(jìn)與協(xié)調(diào)。 5.利用各種渠道收集競(jìng)業(yè)機(jī)構(gòu)或其他外部潛在候選人信息，定期主動(dòng)搜索并邀約網(wǎng)絡(luò)簡(jiǎn)歷資源； 6.組織培訓(xùn)，不斷打造和優(yōu)化團(tuán)隊(duì)文化，提升凝聚力； 7.完成績(jī)效、薪酬、任職資格、員工關(guān)系、大客戶接待（如團(tuán)長(zhǎng)、達(dá)人，B端資源）等常規(guī)人力工作的落地。 任職要求： 1.本科及以上學(xué)歷，2年以上行政或人事相關(guān)經(jīng)驗(yàn)，英語(yǔ)可基本溝通； 2.務(wù)實(shí)、正直、開(kāi)放，具備良好的團(tuán)隊(duì)合作能力； 3. 出色的邏輯思考、溝通協(xié)調(diào)及統(tǒng)籌策劃能力，較強(qiáng)的抗壓能力; 4.較強(qiáng)自驅(qū)力、系統(tǒng)性思維、方法論體系、用戶視角、價(jià)值導(dǎo)向 5. 具有創(chuàng)新思維，能夠設(shè)計(jì)和實(shí)施有效的員工體驗(yàn)方案。 6. 具有良好的團(tuán)隊(duì)合作精神，能夠與各部門有效合作。

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

1. 負(fù)責(zé)員工日常招聘工作，建立用工渠道及人才儲(chǔ)備庫(kù)。 2. 負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動(dòng)的審核工作。 3. 合理調(diào)配度假村的人力資源，并提出有效的建議和意見(jiàn)。 4. 負(fù)責(zé)各部門人員編制的審核工作。 5. 負(fù)責(zé)員工人事檔案的管理, 及對(duì)外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關(guān)制度、員工保險(xiǎn)及福利方面的政策。 7. 負(fù)責(zé)各種人事政策的具體實(shí)施及檢查工作。 職位要求： 1. 大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)2年以上。 2. 熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 4. 了解度假村員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5. 具有良好的溝通能力和協(xié)調(diào)能力。 6. 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。 7. 該崗位需每周工作6天

 崗位職責(zé)： 1. 負(fù)責(zé)度假村財(cái)務(wù)部門整體運(yùn)營(yíng)，包含財(cái)務(wù)、采購(gòu) 2. 協(xié)助度假村高層管理人員提供有效的財(cái)務(wù)管理、成本控制、流程合法合規(guī)管理、從財(cái)務(wù)影響面提供專業(yè)的建議和解決方案。 3. 管理團(tuán)隊(duì)并發(fā)展人才，建立一支高效的團(tuán)隊(duì)。 4. 熟悉度假村運(yùn)營(yíng)，能夠預(yù)測(cè)風(fēng)險(xiǎn)并能夠有效進(jìn)行風(fēng)控管理。 5. 保證度假村稅務(wù)、財(cái)務(wù)等符合國(guó)家各項(xiàng)及Club Med各項(xiàng)規(guī)定。 6. 協(xié)助各運(yùn)營(yíng)部門制定合理預(yù)算并做好費(fèi)用把控的管理 崗位要求： 1. 中國(guó)籍，學(xué)歷本科及以上 2. 英文口語(yǔ)及書寫能力 3. 縝密的邏輯性思維及數(shù)據(jù)分析能力。 4. 熟悉各類稅務(wù)及財(cái)務(wù)政策、保險(xiǎn)政策等法律法規(guī) 5. 誠(chéng)實(shí)、踏實(shí)、務(wù)實(shí)。 6. 團(tuán)隊(duì)管理及建設(shè)能力 7. 具有國(guó)際品牌五星級(jí)度假村同崗位至少3年及以上的工作經(jīng)歷。 8. 該崗位需每周工作6天 福利 免費(fèi)住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

【崗位職責(zé)】 1. 協(xié)助財(cái)務(wù)經(jīng)理負(fù)責(zé)行政管理、財(cái)務(wù)和內(nèi)部控制 2. 監(jiān)督各部門的賬務(wù) 3. 管理度假村保險(xiǎn)箱及現(xiàn)金流動(dòng) 4. 每日和每月結(jié)賬 5. 管理和收取客人付款 【崗位要求】 1. 財(cái)務(wù)管理能力，例如：分析損益表，完成經(jīng)營(yíng)預(yù)算、短期和長(zhǎng)期的預(yù)測(cè)和主持完成資本支出計(jì)劃。 2. 較強(qiáng)的溝通能力（口語(yǔ)、聽(tīng)力和書寫） 3. 較強(qiáng)的分析能力 4. 熟練使用應(yīng)用軟件和度假村系統(tǒng)，技術(shù)能手 5. 熟練掌握和維護(hù)關(guān)系，例如員工關(guān)系、客戶關(guān)系和供應(yīng)商關(guān)系 6. 具備度假村運(yùn)作知識(shí) 7. 較強(qiáng)勞動(dòng)力管理能力 8. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

This position will based in Club Med Beidahu Pre-opening Resort (Jilin Province) for at least 1 year. Main Responsibilities: 1.You will report to General Manager - 'Chief de Village' and assist with the Finance & Admin Manager 2.Responsible for high-level executives and management 3.Provide administrative support and performs numerous duties, including writing correspondence, emailing, handling visitors, routing callers and answering questions. 4.The key contact person to liaise with the Owners operation team in terms of VRL and VSL 5.Hands on translation skills from Chinese to English, with an intrapersonal and human skills 6.Others ? Requirements: 1. Possesses good command of written and oral English.? Knowledge of another foreign language will be an added advantage. 2. Professional3. Good appearance4. Creative5. Enthusiastic6. Friendly and polite7. Exceptional inter-personal communication skills8. Shows initiative9. Adaptability and flexibility10.Team spirit *Must be ready to work abroad and commit to a?6 days-a- week resort lifestyle for at least one year If you're interested in G.O.-Secretary to CDV?position, please send your English CV with a recent photo at hr.china@clubmed.com with the title of? ' Your Name - Secretary to CDV'.? Thank you. 在Club Med工作，你將最大程度施展你的專業(yè)技能和個(gè)人能力。 每天你都能通過(guò)和不同國(guó)籍的GO團(tuán)隊(duì)合作以及和我們的顧客相處來(lái)提升你的個(gè)人技能。 你將受益于專業(yè)培訓(xùn)以及職業(yè)發(fā)展的機(jī)會(huì)。 你將通過(guò)創(chuàng)造和分享‘一個(gè)幸福的世界’來(lái)代表我們友好、奢華的形象 *歡樂(lè)時(shí)光是指在工作時(shí)間以外的生活方式 到達(dá)指在客人到達(dá)度假村時(shí)歡迎并陪同其到達(dá)房間，出發(fā)指當(dāng)客人結(jié)束度假時(shí)，G.O要求去進(jìn)行歡送和告別。到達(dá)和出發(fā)可能發(fā)生在任何時(shí)間，甚至是在午夜以后，清晨或凌晨。 同客人一起享用三餐，參與村子內(nèi)所有的活動(dòng)，和客人交往。每晚在舞臺(tái)上表演，Club Med傳統(tǒng)的“Crazy Sign”是指在舞臺(tái)上加入G.O和客人一起舞蹈。不要忘記我們是在酒店服務(wù)業(yè)，因此客戶服務(wù)需要做到優(yōu)秀和完美，把客人和G.O有禮節(jié)地當(dāng)作自己最好的朋友。 個(gè)人資質(zhì) ? 專業(yè) ? 個(gè)人意愿 ? 嚴(yán)謹(jǐn) ? 創(chuàng)造力 ? 熱情 ? 良好的人際關(guān)系技巧 ? 積極和團(tuán)隊(duì)精神

Responsibility 1. Management of digital content and community outreach in the village and provide digital customer experience rich and interactive content 2. Depending on the highlights, it will ensure the management and delivery of content and information Village and Social Networks. 3. Data catching in village 4. Development on E-Survey （Depend on project or resort needs） 5. Village complaints management on Social Media 6.Others Requirement 1. Specific colleague course or above; basic in English spoken and writing; Basis of graphic design software (e.g. PS). 2. Good interpersonal skills. 3. Proficiency in Microsoft Office. 4. Experience in media marketing is preferred (e.g. Wechat, Weibo). 5. Work 6 days a week? 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

崗位職責(zé): 1. 參與游艇俱樂(lè)部項(xiàng)目規(guī)劃工作，根據(jù)俱樂(lè)部運(yùn)營(yíng)要求提出專業(yè)意見(jiàn)，確保項(xiàng)目投入使用后的正常運(yùn)轉(zhuǎn)。 2. 領(lǐng)導(dǎo)團(tuán)隊(duì)制定俱樂(lè)部年度業(yè)績(jī)目標(biāo)及經(jīng)營(yíng)發(fā)展戰(zhàn)略, 并對(duì)經(jīng)營(yíng)結(jié)果負(fù)責(zé)。 3. 推動(dòng)制定年度整體營(yíng)銷策劃方案,進(jìn)一步深度激活會(huì)員體系。 4. 負(fù)責(zé)俱樂(lè)部運(yùn)營(yíng)各項(xiàng)工作的開(kāi)展，監(jiān)督、控制整個(gè)實(shí)施過(guò)程。 5. 領(lǐng)導(dǎo)建立俱樂(lè)部組織體系和業(yè)務(wù)體系，不斷優(yōu)化俱樂(lè)部的人力資源配置，持續(xù)提升組織能力，實(shí)現(xiàn)俱樂(lè)部短期和長(zhǎng)期的經(jīng)營(yíng)管理目標(biāo)。 6. 負(fù)責(zé)制定俱樂(lè)部業(yè)務(wù)發(fā)展方向，有效結(jié)合現(xiàn)有資源，發(fā)掘市場(chǎng)機(jī)會(huì)，實(shí)現(xiàn)俱樂(lè)部業(yè)務(wù)和投資回報(bào)的快速增長(zhǎng)。 任職要求: 1. 大學(xué)本科統(tǒng)招或以上學(xué)歷； 2.?五年以上酒店總經(jīng)理（或快捷酒店店長(zhǎng)）全面管理經(jīng)驗(yàn). 熟悉酒店管理，重學(xué)習(xí)、求發(fā)展、能創(chuàng)新