Responsible for the management of all aspects and functions of the restaurant outlets, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective staff. Responsible for proactively soliciting and managing restaurant sales-related opportunities that is not handled by the Sales & Marketing department. Actively up-sells each business opportunity to maximize revenue opportunity through in-house as well as hot zone sales efforts. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to customers in order to grow the business on behalf of Ritz-Carlton.

Scope of Position The F&B Outlet Manager oversees the operational and financial aspects of Chinese or Western outlet operation. He/she ensures the implementation and consistency of the company standards and supports the F&B Director in driving forward the F&B ambitions of the property. Requirements Bachelor’s degree in hospitality or another related field is desirable Minimum of 3 years’ experience in a similar position, preferable in luxury hotel/restaurant environment Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge

Scope of Position Assist the Director of Communications in liasing with local media, in-house overseas media, employees and the general public to increase positive publicity, awareness and to effectively deal with media requirements. Requirements College Education? Minimum 3 years working experience with at least 2 years of PR or Marketing Services experience Minimum 2 years’ experience in Asian hospitality Experience in working with and directing advertising agencies Knowledge of photography and cataloguing processes Experience in production and printing skills Experience in writing skills-copying writing or press release creation Experience in database management and direct mail Experience in overseeing and working to a budget Experience in dealing with a multi-cultural environment Very people oriented Strong background in customer service orientation A computer literate Fluent English both in spoken and writing Basic Mandarin is preferred Degree in communication management or Advertising desirable but not required Good organizational skills Ability to handle pressure in a fast-paced environment Excellent interpersonal skills Excellent communication skills in all aspects: verbal, written and non-verbal Strong creativity Approachable, open-minded and fair Flexible High energy Must be able to work in a team and independently on occasions High standards and very professional 職責(zé)范圍 協(xié)助市場(chǎng)傳媒總監(jiān)聯(lián)系本地媒體，店內(nèi)的境外媒體，酒店員工和公眾，打造積極的宣傳，提升知名度，有效處理媒體需求 職位要求 大學(xué)教育 至少3年的工作經(jīng)驗(yàn)，其中2年為公關(guān)或市場(chǎng)服務(wù) 在亞洲服務(wù)業(yè)至少工作2年? 市場(chǎng)傳媒或廣告學(xué)位最佳 具備與廣告代理工作的經(jīng)驗(yàn)?? 了解照片和目錄處理相關(guān)的知識(shí) 具備制作和印刷領(lǐng)域的相關(guān)經(jīng)驗(yàn) 具備寫(xiě)作技巧，如文案，新聞稿撰寫(xiě)等 具備數(shù)據(jù)庫(kù)管理和直郵的經(jīng)驗(yàn)?? 具備監(jiān)督和制定預(yù)算的經(jīng)驗(yàn) 具備在多種文化環(huán)境下工作的經(jīng)驗(yàn) 非常以人為本 具備很強(qiáng)的客戶服務(wù)導(dǎo)向的相關(guān)背景 熟練運(yùn)用電腦 流利的英文表達(dá)能力，包括書(shū)面和口語(yǔ)? 基本的普通話溝通能力最佳 良好的組織能力 能夠承受快節(jié)奏環(huán)境下工作的壓力 良好的人際關(guān)系 口頭，書(shū)面和非口頭等所有方面均具備良好的溝通能力 很強(qiáng)的創(chuàng)造力 善于解決問(wèn)題，性格開(kāi)朗，處事公平 靈活 充滿旺盛的精力和工作熱情 必須能夠在團(tuán)隊(duì)中合作完成工作，在某些情形下可以獨(dú)立工作 高標(biāo)準(zhǔn)，非常專業(yè)

Create and execute content strategy toincrease awareness, engagement, and conversion across all digital channels. Manage officialwebsite, collaterals, marketing activities, social media platform as well asrelated marketing campaigns for hotel. Drive marketing solutions that will improveperformance for the various online channels and together with Sales and RevenueManagement to support property’s overall RevPAR index and other key customermetrics according to brand. ?負(fù)責(zé)管理酒店網(wǎng)站、宣傳品、酒店推廣活動(dòng)以及社會(huì)化媒體平臺(tái)與相關(guān)推廣。與銷售部、收益管理部共同合作以提高包括酒店平均客房收益和其他重要品牌相關(guān)的重要指標(biāo)。

Scope of Position The incumbent is responsible for the servicing and management of specific accounts within an assigned area.  They will assist the Director of Sales - MICE in focusing and motivating the sales team to achieve the room night goals for their particular market segment as laid out in the Marketing Plan. They will generate rooms business from existing and potential accounts, coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel. Requirements Degree or Diploma in Hospitality Management or relevant education Minimum 3 years working experience in the hotel industry, luxury hotel experience is preferred Able to liaise effectively with designated market segment accounts Knowledge of market segment Fluent in English and local language 職責(zé)范圍 員工要具備的職責(zé)有： 負(fù)責(zé)所指定市場(chǎng)客戶的維護(hù)和管理，協(xié)助銷售總監(jiān)，按照銷售計(jì)劃，通過(guò)激勵(lì)其他銷售人員的方法，完成本市場(chǎng)劃分區(qū)域的銷售目標(biāo)。 在維護(hù)老客戶，開(kāi)發(fā)新客戶的基礎(chǔ)上，達(dá)到客房銷售目標(biāo)，本著客戶滿意度和利潤(rùn)最大化的原則，就客人的要求與其他部門積極溝通協(xié)調(diào)。 職位要求 酒店管理或相關(guān)專業(yè)學(xué)位或證書(shū) 在酒店銷售業(yè)工作至少3年，具備豪華酒店工作經(jīng)驗(yàn)最佳 能有效的和所負(fù)責(zé)市場(chǎng)客戶進(jìn)行溝通 對(duì)所負(fù)責(zé)市場(chǎng)有一定了解 熟練操作計(jì)算機(jī) 流利的英語(yǔ)和普通話

Scope of Position The incumbent is responsible for the servicing and management of specific accounts within an assigned area.  They will assist the Director of Sales in focusing and motivating the sales team to achieve the room night goals for their particular market segment as laid out in the Marketing Plan. They will generate rooms business from existing and potential accounts, coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel. Requirements Educational level:                             Degree or Diploma in Hospitality Management or relevant education Work experience:                                 Minimum 3 years working experience in the hotel industry, luxury hotel experience is preferred Job knowledge:                                    Able to liaise effectively with designated market segment accounts Knowledge of market segment Fluent in English and local languag Personal qualities Mature Takes initiative Presentable Outgoing 職責(zé)范圍 員工要具備的職責(zé)有： 負(fù)責(zé)所指定市場(chǎng)客戶的維護(hù)和管理，協(xié)助銷售總監(jiān)，按照銷售計(jì)劃，通過(guò)激勵(lì)其他銷售人員的方法，完成本市場(chǎng)劃分區(qū)域的銷售目標(biāo)。 在維護(hù)老客戶，開(kāi)發(fā)新客戶的基礎(chǔ)上，達(dá)到客房銷售目標(biāo)，本著客戶滿意度和利潤(rùn)最大化的原則，就客人的要求與其他部門積極溝通協(xié)調(diào)。 職位要求 教育水平：                                  酒店管理或相關(guān)專業(yè)學(xué)位或證書(shū) 工作經(jīng)驗(yàn)：                                  在酒店銷售業(yè)工作至少3年，具備豪華酒店工作經(jīng)驗(yàn)最佳 工作知識(shí)：           能有效的和所負(fù)責(zé)市場(chǎng)客戶進(jìn)行溝通 對(duì)所負(fù)責(zé)市場(chǎng)有一定了解 熟練操作計(jì)算機(jī) 流利的英語(yǔ)和普通話 個(gè)人品質(zhì)： 成熟 主動(dòng) 體面 友好

Scope of Position It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the front office operations. Be pro-active, creative and results driven. The Duty Manager is responsible for, but not limited to, the overall hotel operations in the absence of an Executive Committee member. In the absence of the Front Office Manager and the Assistant Front Office Manager this position provides direction and leadership to the Front Office team to maximize revenue opportunities and guest satisfaction levels to the standards set by the Group.  Duty Manager works very closely with the Housekeeping Management team as well as the Executive Apartment Management team to ensure successful delivery of Mandarin Oriental’s exceptional service to our guest and successful Rooms operation. Requirements                                                      2 years hotel management experience in a hotel of similar deluxe standing Experience in dealing with all levels including owners, corporate officers, support staff and all hotel employees   Excellent overall communication skills   Able to multi-task   The ability to work well in a team environment                             Must possess a good verbal command of English and Mandarin Language   職責(zé)范圍 值班經(jīng)理需 全面負(fù)責(zé)前廳部運(yùn)營(yíng)的各個(gè)方面。要積極主動(dòng)，有創(chuàng)造性，有目標(biāo)。在行政委員會(huì)成員不在時(shí)， 值班經(jīng)理 主要負(fù)責(zé)全面管理整個(gè)酒店的運(yùn)營(yíng)。在前廳經(jīng)理和前廳副經(jīng)理不在時(shí)，給前廳部的員工團(tuán)隊(duì)提供方向和領(lǐng)導(dǎo)，以最大的盈利機(jī)會(huì)和客人滿意程度為標(biāo)準(zhǔn)來(lái)建立團(tuán)隊(duì)。 值班經(jīng)理 在工作中與客房部經(jīng)理同時(shí)與行政公寓經(jīng)理合作為賓客提供文華東方 卓越的 服 務(wù)。 職位要求 2 年奢華酒店管理經(jīng)驗(yàn)    有經(jīng)驗(yàn)處理各個(gè)層面人士，包括業(yè)主，管理者，支持員工和所有酒店同事 良好的交流技巧 有能力處理多項(xiàng)工作和任務(wù) 可以在團(tuán)隊(duì)的環(huán)境里努力地工作                                              必須擁有良好的中英文口語(yǔ)能力

崗位職責(zé) 1、負(fù)責(zé)酒店食品、飲品成本報(bào)告，控制食品、飲品營(yíng)業(yè)成本控制。 2、檢查食品原材料采購(gòu)供貨渠道、收貨程序以及原材料質(zhì)量，掌握市場(chǎng)上原材料價(jià)格信息。 3、督促編制配餐卡，為制定銷售價(jià)格提供依據(jù)。編制餐飲銷售分析旬報(bào)，調(diào)整餐飲價(jià)，及時(shí)提供信息。 4、與各廚房餐廳酒吧溝通，提供成本信息，降低成本。 5、定期與采購(gòu)部、餐飲部共同對(duì)市場(chǎng)價(jià)格進(jìn)行調(diào)查、分析，更有效地控制進(jìn)價(jià)。 6、負(fù)責(zé)編制每月飲食成本報(bào)告。 7、嚴(yán)格各種物品、食品、飲品的購(gòu)入、驗(yàn)收、入庫(kù)出庫(kù)等有關(guān)手續(xù)和標(biāo)準(zhǔn)。 崗位要求 1、具有本崗2年以上工作經(jīng)驗(yàn)，在成本核算崗位工作5年以上。 2、具有較強(qiáng)的管理、溝通、協(xié)調(diào)能力和團(tuán)隊(duì)協(xié)作意識(shí)。 3、人品正直誠(chéng)實(shí)，具備良好的職業(yè)道德和素質(zhì)，責(zé)任心強(qiáng)。 4、能對(duì)成本核算指標(biāo)進(jìn)行針對(duì)分析并合理提供合理的建議。 5、通曉財(cái)務(wù)核算流程，能熟練運(yùn)用財(cái)務(wù)軟件及辦公軟件。 6、根據(jù)酒店經(jīng)營(yíng)需要，有效進(jìn)行科學(xué)的成本測(cè)算。 7、對(duì)財(cái)務(wù)各項(xiàng)指標(biāo)具有一定的敏感力。

Scope of Position The Assistant Manager contributes to the operational and financial aspects of the restaurant operation. He/she offers support to the In Room Dining Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards. Requirements Minimum of 3 years experience in a supervisory position, preferably in luxury hotel/restaurant environment Reading, writing and oral proficiency in the English language Reading, writing and oral proficiency in the local language Highly self motivated and able to motivate others ? ?? Work in a safe, prudent and organized manner Have an in-depth knowledge of food and its preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guest and management Have the ability to handle multiple tasks at one time Must have excellent attention to details, and extensive service knowledge Have mathematical skills, computer software aptitude and some hotel operation knowledge. Knowledge of specific hospitality industry applications Ability to recognize customers and remember their preferences Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work Multi-lingual Knowledge of specific hospitality industry applications is desirable Globally-recognized F&B certification requested Bachelor’s degree in hospitality or other related field 職責(zé)范圍 副經(jīng)理需監(jiān)督餐廳運(yùn)營(yíng)的經(jīng)營(yíng)和財(cái)務(wù)的相關(guān)方面。他/她需保證公司標(biāo)準(zhǔn)的完成度和一致性，并支持餐飲總監(jiān)完成酒店餐飲目標(biāo)。 職位要求 在主管職位至少有3年經(jīng)驗(yàn)，具有奢華酒店/餐廳背景為先 英語(yǔ)閱讀，書(shū)寫(xiě)，口語(yǔ)流利 當(dāng)?shù)卣Z(yǔ)言閱讀，書(shū)寫(xiě)，口語(yǔ)流利 必須能夠自我激勵(lì)及他人 在安全，謹(jǐn)慎，有組織的方式下工作 具有深厚的食品和準(zhǔn)備工作知識(shí) 了解酒和飲料知識(shí) 必須有能力使所有層次的客人和管理層相處融洽 必須有能力在同一時(shí)間處理多種任務(wù) 必須特別關(guān)注細(xì)節(jié)和擁有廣泛的服務(wù)知識(shí) 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識(shí) 酒店行業(yè)應(yīng)用知識(shí) 有能力辨認(rèn)客人并記住他們的喜好 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競(jìng)爭(zhēng) 堅(jiān)持改進(jìn)和工作外知識(shí)的獲取 多語(yǔ)種 具有特定酒店行業(yè)知識(shí)應(yīng)聘者為先 需要全球認(rèn)可的餐飲證書(shū) 酒店本科畢業(yè)或者其他相關(guān)領(lǐng)域

Scope of Position It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the Club Lounge operations. Be pro-active, creative and results driven.  The Club Lounge Assistant Manager is responsible for the day to day Club Lounge operational requirements.  When Club Lounge Manager is absent, this position will act in his/her capacity. Requirements University Gradua 2 years Executive Club supervisory experience in a hotel of similar deluxe standing Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees Excellent overall communication skills Able to multi-task The ability to work well in a team environment Must possess a good written and verbal command of the English Language Must possess a good verbal command of Mandarin Language Possess a pleasant and outgoing personality

Scope of Position The Assistant Restaurant Manager contributes to the operational and financial aspects of the restaurant operation. He/she offers support to the Restaurant Manager in overseeing the overall organization, insuring the implementation and consistency of the company standards. Requirements Minimum of 3 years experience in a supervisory position, preferably in luxury hotel/restaurant environment Reading, writing and oral proficiency in the English language Reading, writing and oral proficiency in the local language Highly self motivated and able to motivate others Work in a safe, prudent and organized manner Have an in-depth knowledge of food and its preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guest and management Have the ability to handle multiple tasks at one time Must have excellent attention to details, and extensive service knowledge Have mathematical skills, computer software aptitude and some hotel operation knowledge. Knowledge of specific hospitality industry applications Ability to recognize customers and remember their preferences Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work Multi-lingual Knowledge of specific hospitality industry applications is desirable Globally-recognized F&B certification requested Bachelor’s degree in hospitality or other related field 職責(zé)范圍 餐廳副經(jīng)理需監(jiān)督餐廳運(yùn)營(yíng)的經(jīng)營(yíng)和財(cái)務(wù)的相關(guān)方面。他/她需保證公司標(biāo)準(zhǔn)的完成度和一致性，并支持餐飲總監(jiān)完成酒店餐飲目標(biāo)。 職位要求 在主管職位至少有3年經(jīng)驗(yàn)，具有奢華酒店/餐廳背景為先 英語(yǔ)閱讀，書(shū)寫(xiě)，口語(yǔ)流利 當(dāng)?shù)卣Z(yǔ)言閱讀，書(shū)寫(xiě)，口語(yǔ)流利 必須能夠自我激勵(lì)及他人 在安全，謹(jǐn)慎，有組織的方式下工作 具有深厚的食品和準(zhǔn)備工作知識(shí) 了解酒和飲料知識(shí) 必須有能力使所有層次的客人和管理層相處融洽 必須有能力在同一時(shí)間處理多種任務(wù) 必須特別關(guān)注細(xì)節(jié)和擁有廣泛的服務(wù)知識(shí) 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識(shí) 酒店行業(yè)應(yīng)用知識(shí) 有能力辨認(rèn)客人并記住他們的喜好 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競(jìng)爭(zhēng) 堅(jiān)持改進(jìn)和工作外知識(shí)的獲取 多語(yǔ)種 具有特定酒店行業(yè)知識(shí)應(yīng)聘者為先 需要全球認(rèn)可的餐飲證書(shū) 酒店本科畢業(yè)或者其他相關(guān)領(lǐng)域

【職責(zé)內(nèi)容】 崗位職責(zé)： 1.組織制定公司人力資源發(fā)展的各種規(guī)劃,并指導(dǎo)、監(jiān)督各項(xiàng)計(jì)劃的實(shí)施。 2.根據(jù)公司戰(zhàn)略目標(biāo)，制訂和推行人力資源部年度工作計(jì)劃； 3.制訂、執(zhí)行、監(jiān)督和完善公司各項(xiàng)勞動(dòng)人事制度； 4.制訂公司績(jī)效考核制度，組織實(shí)施績(jī)效考核，并對(duì)各部門績(jī)效評(píng)價(jià)過(guò)程進(jìn)行監(jiān)督控制，不斷完善績(jī)效管理體系； 5.制訂薪酬、福利以及相關(guān)的激勵(lì)保障制度； 6.根據(jù)公司發(fā)展的需要，制訂并執(zhí)行人員招聘計(jì)劃，建立和完善公司的招聘流程和招聘體系； 7.做好員工職業(yè)生涯發(fā)展規(guī)劃，負(fù)責(zé)制定后備人才選拔方案和人才儲(chǔ)備機(jī)制； 8.制訂并實(shí)施公司年度培訓(xùn)計(jì)劃，組織新員工入職培訓(xùn)及縣管制度培訓(xùn)并對(duì)培訓(xùn)效果進(jìn)行調(diào)研和評(píng)估，督導(dǎo)各部門開(kāi)展培訓(xùn)工作； 9.解決行政人事部與其他部門的協(xié)調(diào)工作； 10.負(fù)責(zé)協(xié)調(diào)內(nèi)外關(guān)系，與員工進(jìn)行積極溝通；幫助各部門建立積極的員工關(guān)系，處理勞資糾紛和員工投訴。 任職資格： 1.人力資源管理、心理學(xué)、企業(yè)及工商管理專業(yè)本科以上學(xué)歷； 2.經(jīng)營(yíng)管理、法律、談判技巧、財(cái)務(wù)管理等相關(guān)知識(shí)培訓(xùn)； 3.有美容/產(chǎn)后行業(yè)人事經(jīng)驗(yàn)不少于5年 4.了解財(cái)務(wù)、統(tǒng)計(jì)學(xué)、法學(xué)、心理學(xué)、組織行為學(xué)、公共關(guān)系學(xué)等專業(yè)基本知識(shí)，人力資源開(kāi)發(fā)與管理知識(shí)，懂得各項(xiàng)業(yè)務(wù)的基本流程。 職位標(biāo)簽 五險(xiǎn)一金，節(jié)日福利，年底雙薪，做五休二，帶薪年假，生日福利

Scope of Position The Sommelier is responsible for the extensive wine program throughout the entire hotel. Although this position will work primarily with the fine dining restaurant, he/she will also support the other food and beverage outlets as well through the selection of various wines and design of the wine lists that each outlet will utilize for service. Requirements Mandatory Educational level: Bachelor’s degree in hospitality or other related field Course of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust Work experience: Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment Personal qualities: Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have a minimum of 2 years experience in a similar position, preferably in luxury environment Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge Job knowledge: Must have a in-depth knowledge of food and preparation Must have an advanced-level knowledge of wine Must have a in-depth knowledge of beverage and bar related products Must have a in-depth knowledge of laws related to beverage service Prior experience in a renovation or pre-opening environment is desirable Globally-recognized F&B certification requested Restaurant and or Retail experience that has involved selling of wine and guest relations Looking to forge relationships with wine-makers and key players in wine-sector Desirable Established award winning lists 職責(zé)范圍 侍酒師負(fù)責(zé)整個(gè)酒店所有酒類項(xiàng)目。盡管此職位員工基本上和高級(jí)餐廳合作，他/她通過(guò)選擇不同酒類的品種和每個(gè)部門需要用的酒單也支持其他餐飲部門提供服務(wù)。 職位要求 必須具備 教育水平: 酒店本科學(xué)歷或者其他相關(guān)領(lǐng)域 葡萄酒協(xié)會(huì)課程，美國(guó)侍酒師協(xié)會(huì)，侍酒師證書(shū)，葡萄酒及烈酒教育信托基金 工作經(jīng)歷: 至少3年以上相關(guān)職位經(jīng)驗(yàn)，具有奢華酒店/餐廳經(jīng)驗(yàn)者為先 個(gè)人素質(zhì): 英語(yǔ)讀，寫(xiě)，說(shuō)流利 必須愿意為了完成所有職責(zé)和任務(wù)在靈活的時(shí)間下工作 必須能夠自我激勵(lì)及他人. 必須在安全，謹(jǐn)慎，有組織的方式下工作 必須有能力使所有層次的客人和管理層相處融洽 必須有能力在同一時(shí)間處理多種任務(wù) 必須能夠讓我們的客人感到一貫的喜悅滿意 必須有良好的溝通技巧 必須特別關(guān)注細(xì)節(jié)和擁有廣泛的服務(wù)知識(shí) 工作知識(shí): 必須擁有食物準(zhǔn)備的知識(shí) 必須擁有良好的酒類知識(shí) 必須擁有飲料和酒吧相關(guān)產(chǎn)品的資深知識(shí) 必須擁有關(guān)于飲料服務(wù)的資深知識(shí) 先前擁有重新翻新或開(kāi)張經(jīng)驗(yàn)者為佳 全球認(rèn)可的餐飲證書(shū) 餐廳或者零售經(jīng)驗(yàn)包括銷售酒類和處理客人關(guān)系 尋找和酒類制造商和酒類關(guān)鍵人物建立良好關(guān)系 可以具備 獎(jiǎng)狀

崗位職責(zé) 1.與餐飲總監(jiān)一起制定餐飲宴會(huì)銷售計(jì)劃 2.協(xié)助酒店新產(chǎn)品及服務(wù)的開(kāi)發(fā)和推廣 3.協(xié)助酒店市場(chǎng)戰(zhàn)略的制訂。 4.做計(jì)劃或做決定時(shí)，要考慮外界經(jīng)濟(jì)情況 5.管理財(cái)務(wù)報(bào)告，財(cái)務(wù)分析、預(yù)算，制定部門的定價(jià)策略。 6.確保按照收入和開(kāi)支預(yù)算實(shí)現(xiàn)經(jīng)營(yíng)目標(biāo)。 7.與本部門及其他部配合工作。 8.預(yù)防和處理客人所關(guān)心的問(wèn)題。 9.與客戶談判，確保滿足客人的需要，同時(shí)又能夠?qū)崿F(xiàn)酒店的利潤(rùn)。 10.與客戶保持有效的適當(dāng)?shù)亟涣?，同時(shí)表現(xiàn)出專業(yè)的形象及工作方式。 11.對(duì)酒店 產(chǎn)品及服務(wù)要有高度了解，以便更好地向客人推銷酒店的服務(wù)及設(shè)施。 12.根據(jù)酒店的目標(biāo)和方向，制訂合適的行政及溝通規(guī)定及程序。 13.拜訪有潛力的客戶，發(fā)展并保持與客戶合作的關(guān)系。 14.遵守酒店酒店的員工守則。 15.遵守酒店酒店的政策及程序。 16.堅(jiān)持不斷的對(duì)自己的表現(xiàn)進(jìn)行分析評(píng)估 17.完成上級(jí)交給的其他任務(wù)。 崗位要求 1.必須具備良好的說(shuō)讀寫(xiě)能力并理解工作中的主要語(yǔ)言 2.具備良好的讀寫(xiě)能力，以便使溝通的過(guò)程更方便 3.需要良好溝通技巧包括口語(yǔ)及書(shū)寫(xiě) 4.最主要的任務(wù)是在團(tuán)隊(duì)中與其他員工工作中表現(xiàn)為團(tuán)隊(duì)的主管，這是最基本的直接管理 5.熟悉運(yùn)用主要計(jì)算機(jī)程序 6.對(duì)酒店及相應(yīng)施設(shè)具有專業(yè)知識(shí) 7.具有公司，旅游中介公司及宴會(huì)銷售知識(shí) 8.在責(zé)任范圍內(nèi)掌握領(lǐng)導(dǎo)才能和所有工作任務(wù)的知識(shí) 9掌握并具有互聯(lián)網(wǎng)及其它主要電腦軟件方面的知識(shí)和經(jīng)驗(yàn) 10.能夠使用銷售和前廳部電腦系統(tǒng) 11.對(duì)上海地區(qū)市場(chǎng)及國(guó)際市場(chǎng)有基本的了解 12至少擁有8年國(guó)際連鎖酒店的相關(guān)工作經(jīng)驗(yàn)

【職責(zé)內(nèi)容】 工作職責(zé)： 1，代表公司運(yùn)營(yíng)和管理公司所有合作美容院，加盟美容院，直營(yíng)美容院等美業(yè)門店。 2，管理所有美容院的人員調(diào)配以及銷售業(yè)務(wù)和方法，制定發(fā)展法向。 3，制作美容院培訓(xùn)課程，講解美容院的經(jīng)驗(yàn)管理，操作營(yíng)銷等方式方法。 崗位要求： 1，必須要有店長(zhǎng)工作經(jīng)驗(yàn)，包括但不限于連鎖美容院，連鎖化妝品公司，連鎖酒店，連鎖餐飲機(jī)構(gòu)等，同時(shí)擁有培訓(xùn)經(jīng)驗(yàn)優(yōu)先考慮。 2，統(tǒng)招本科畢業(yè)，一本及其以上（特別優(yōu)秀人員可適當(dāng)放寬，但必須統(tǒng)招二本及其以上） 3，了解美容院的工作業(yè)務(wù)，熟悉美業(yè)行業(yè)的發(fā)展和操作模式，并有自己獨(dú)特的見(jiàn)識(shí)和領(lǐng)悟。 薪資待遇： 1，固定工資+績(jī)效+相應(yīng)提成+獎(jiǎng)金 2，五險(xiǎn)一金，入職即交 3，彈性工作，可在家上班。對(duì)于所在區(qū)域無(wú)特別要求，不限制工作地點(diǎn)。

【職責(zé)內(nèi)容】 崗位要求： 1、根據(jù)客戶的具體情況，全面完成檢查、診斷、治療與服務(wù)工作； 2、負(fù)責(zé)根據(jù)客戶需求和特患者顧客疑慮； 3、能夠熟練操作激光及各類皮膚儀器及注射治療 3、負(fù)責(zé)根據(jù)治療方案，實(shí)施皮膚治療，確保治療質(zhì)量； 4、負(fù)責(zé)根據(jù)醫(yī)院要求，認(rèn)真做好病案等醫(yī)療文書(shū)記錄；督促、檢查、審定助理醫(yī)生書(shū)寫(xiě)的醫(yī)療文書(shū)； 5、執(zhí)行各項(xiàng)規(guī)章制度和技術(shù)操作規(guī)程，確保醫(yī)療安全，提高醫(yī)療質(zhì)量； 6、完成上級(jí)領(lǐng)導(dǎo)交辦的其他工作

Scope of Position The Restaurant Management Trainee is responsible for, but not limited to, the overall management of the restaurant. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests. Requirements Mandatory Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude （as required） and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our Clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility Desirable Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable

Scope of Position The Reservations Supervisor will provide a personal consultation and will assist all guests with selecting most ideal possible room choice. Requirements College 3 years Hotel Reservations experience Excellent overall communication and telephone skills Able to multi-task The ability to work well in a team environment Strong Customer service skills Knowledge of SMS, including configuration Knowledge of GDS including rate loading and management Administration and secretarial skills (letter writing, etc.) Supervisory experience and skills Training Techniques  Experience with Microsoft Word and Excel Excellent typing skills Fluent in English and local language Good telephone manners Knowledge of telephone sales techniques Team builder Good decision maker Result-oriented Organized Initiative Diligent Meticulous Neat and tidy Team player Leadership skills Able to work under pressure Willing to take responsibilities Positive attitude Flexible Multi-lingual is preferred 職責(zé)范圍 員工要具備的職責(zé)有： 預(yù)訂主管負(fù)責(zé)為客人介紹、推薦客人所需的最佳房型。 職位要求 大專 至少三年的酒店預(yù)訂經(jīng)驗(yàn) 良好的溝通和電話技巧 能同時(shí)處理多種工作 良好的團(tuán)隊(duì)合作精神 為客服務(wù)意識(shí) 掌握SMS, 包括系統(tǒng)設(shè)立 了解GDS, 包括價(jià)格上傳和管理 行政和秘書(shū)技能（信件書(shū)寫(xiě)等） 相關(guān)主管經(jīng)歷和技能 培訓(xùn)技能 掌握Word和Excel 良好的打字技巧 能用中英文進(jìn)行書(shū)面和口語(yǔ)交流 主動(dòng) 勤勞 謹(jǐn)慎 整潔 團(tuán)隊(duì)精神 領(lǐng)導(dǎo)技能 能承擔(dān)壓力 勇于承擔(dān)責(zé)任 態(tài)度積極 靈活

Scope of Position It is the mission and intent of this position that the incumbent will take full responsibility for all aspects of the front office operations. Be pro-active, creative and results driven.  The Front Office Supervisor is responsible for the day to day Front Desk operational requirements. Requirements                               University Graduate 2 years hotel Front Office Supervisory experience in a hotel of similar deluxe standing Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees Excellent overall communication skills  Able to multi task The ability to work well in a team environment                             Must possess good verbal command of English and Mandarin Language  Possess a pleasant and outgoing personality           職責(zé)范圍 前廳主管需 全面負(fù)責(zé)前廳部運(yùn)營(yíng)的各個(gè)方面。要積極主動(dòng)，有創(chuàng)造性，有目標(biāo)。前 廳 主管主要負(fù)責(zé)前廳部每天運(yùn)作方面的要求。 職位要求 2 年高檔酒店前廳部主管工作經(jīng)驗(yàn)       有經(jīng)驗(yàn)來(lái)處理各個(gè)層面，包括業(yè)主，管理者，支持員工和所有酒店同事 良好的交流技巧 有能力處理多項(xiàng)工作和任務(wù) 可以在團(tuán)隊(duì)的環(huán)境里努力地工作    必須擁有良好的中英文口語(yǔ)能力 擁有友善和善于溝通的個(gè)性  

Be aware and abide by Equal Employment Opportunity and Affirmative Actionlegislation and the hotel's policies in regards to harassment prevention. 了解并且遵守員工均等原則，積極樂(lè)觀的遵照酒店的規(guī)章制度和員工守則。 Work in a safe manner and abide by Occupational Health and Safety legislation andthe hotel’s policies in regards to accident and incident reporting procedures. 工作中養(yǎng)成安全的習(xí)慣，遵守職業(yè)安全保健規(guī)定和酒店關(guān)于事故和事件報(bào)告的程序規(guī)章 Adhere to all standards and procedures as set out in the Associate Handbook and compliancewith Conduct codes. 遵守員工手冊(cè)中的所有標(biāo)準(zhǔn)和程序并且遵守行為守則　 Carry out Administrative Assistant tasks as directed by the DOFB. 根據(jù)餐飲總監(jiān)要求完成秘書(shū)的任務(wù)。 Co-ordinate the distribution of the monthly reports to department heads. 協(xié)助分發(fā)月度報(bào)表給各個(gè)部門負(fù)責(zé)人。 Ensure compliance of daily attendance and prepare attendance records for submission toHuman Resources in line with payroll timetable. 確保每日的出勤人數(shù)與出勤表相符，并及時(shí)將出勤表上交至人力資源部。 Maintain files of all documents, and ensure all files are up to date. 妥善保存文件并及時(shí)更新。 Monitor EO stationary supplies and initiate order for any purchase requirements. 監(jiān)控行政辦公室文具的供給及為采購(gòu)物品打單。

【職責(zé)內(nèi)容】 崗位職責(zé) 1、根據(jù)公司戰(zhàn)略、市場(chǎng)調(diào)研和用戶需求分析，制定營(yíng)銷規(guī)劃； 2、負(fù)責(zé)各類線上營(yíng)銷活動(dòng)、事件、話題的策劃、執(zhí)行及統(tǒng)籌工作，明確目的，分解目標(biāo)，推動(dòng)項(xiàng)目高效完成； 3、負(fù)責(zé)品牌在社交媒體上的推廣計(jì)劃制定與執(zhí)行； 4、拓展及維護(hù)社媒KOL資源，跟進(jìn)推廣效果，分析數(shù)據(jù)并提出優(yōu)化方案； 5、持續(xù)關(guān)注社媒營(yíng)銷動(dòng)態(tài)，對(duì)熱點(diǎn)事件具有敏銳的洞察，學(xué)習(xí)與研究行業(yè)案例，關(guān)注和了解競(jìng)品動(dòng)態(tài)，并及時(shí)調(diào)整策略； 6、外部合作的洽談，項(xiàng)目運(yùn)作。 任職資格 1、本科及以上學(xué)歷；市場(chǎng)營(yíng)銷、新聞、傳播、公關(guān)、廣告等相關(guān)專業(yè)優(yōu)先； 2、3年以上工作經(jīng)驗(yàn)，有廣告公司或網(wǎng)絡(luò)營(yíng)銷策劃經(jīng)驗(yàn)者優(yōu)先； 3、能獨(dú)立完成品牌活動(dòng)、產(chǎn)品促銷活動(dòng)策劃案；對(duì)外合作洽談；對(duì)網(wǎng)絡(luò)營(yíng)銷、線上線下的整合營(yíng)銷有踏實(shí)的積累和趨勢(shì)的敏銳把握；熱愛(ài)新媒體營(yíng)銷，熟悉各類網(wǎng)絡(luò)營(yíng)銷手法與傳播方式，有敏銳的洞察力； 4、富有激情，思維開(kāi)闊善于發(fā)現(xiàn)，高執(zhí)行力能夠承受較大的工作壓力。

Scope of Position The F&B Operation Management Trainee is responsible for, but not limited to, the overall management of the restaurant. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Mandatory: Have a minimum of 1 year experience in related food and beverage establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our Clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility Desirable: Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable

【職責(zé)內(nèi)容】 職位描述： 協(xié)助總經(jīng)理對(duì)公司運(yùn)作及各職能部門進(jìn)行管理，負(fù)責(zé)組織監(jiān)督、檢查公司管理制度的落實(shí)情況，維護(hù)內(nèi)部管理系統(tǒng)正常運(yùn)行。負(fù)責(zé)召集和主持公司辦公會(huì)議，做好會(huì)議的組織工作和會(huì)議記錄，做好決議、決定等文件的起草和發(fā)布工作                                             技能要求： 163cm以上，形象氣質(zhì)佳，最好有駕駛證會(huì)開(kāi)車，工商管理，行政管理等相關(guān)專業(yè)學(xué)歷，具有良好的協(xié)調(diào)溝通能力，文字寫(xiě)作能力佳，熟練各種辦公軟件。具有良好的計(jì)劃和綜合分析能力。

【職責(zé)內(nèi)容】 1、面向中高端消費(fèi)者，提供醫(yī)學(xué)問(wèn)診、體檢報(bào)告解讀、健康干預(yù)和慢病管理療程、抗衰方案的制定等； 2、提供各類醫(yī)學(xué)專業(yè)培訓(xùn)支持，定期在高端客戶沙龍中擔(dān)任講師，傳播健康理念； 3、協(xié)助公司市場(chǎng)部提供學(xué)術(shù)技術(shù)支持指導(dǎo)。 職位要求： 1、正規(guī)醫(yī)學(xué)院本科以上學(xué)歷，有臨床經(jīng)驗(yàn)，具有執(zhí)業(yè)醫(yī)生及主治以上職稱； 2、有預(yù)防醫(yī)學(xué)、功能醫(yī)學(xué)、抗衰老醫(yī)學(xué)執(zhí)業(yè)經(jīng)驗(yàn)者與認(rèn)證者優(yōu)先； 3、具備高端私人醫(yī)療機(jī)構(gòu)服務(wù)、涉外醫(yī)療機(jī)構(gòu)服務(wù)經(jīng)驗(yàn)者優(yōu)先考慮； 4、形象氣質(zhì)好，溝通能力強(qiáng)、有責(zé)任心； 5、能接受短期出差。