【崗位職責(zé)】 1、參與制定社區(qū)餐飲的食品安全管理制度，深入操作間，督促、檢查現(xiàn)行規(guī)定和制度執(zhí)行情況。 2、負責(zé)食品質(zhì)量檢查與把關(guān)工作，檢查每餐食品，化驗并保留樣本48小時，杜絕餐飲安全隱患，防范餐飲糾紛。 3、負責(zé)食品質(zhì)檢報表工作，在餐飲服務(wù)部落實并實施“5S”管理法并進行日常監(jiān)督完善，將定期質(zhì)檢的結(jié)果向餐飲總監(jiān)匯報。 4、及時上報食品質(zhì)量問題，提出糾正措施，不得隱瞞實情或有意不報。 5、定期對餐飲服務(wù)部員工進行食品安全和營養(yǎng)知識培訓(xùn)并記錄在案。 6、督促相關(guān)部門辦理及更換食品衛(wèi)生許可證等證件。 【任職要求】 1、本科以上；食品、物流相關(guān)專業(yè)。 2、2年及以上餐飲、食品行業(yè)質(zhì)檢員工作經(jīng)驗。 3、熟悉餐飲行業(yè)相關(guān)質(zhì)量衛(wèi)生要求，熟練掌握食品質(zhì)量檢測方法，熟練使用各類食品檢驗儀器設(shè)備。 【社區(qū)介紹】 泰康之家·燕園于2015年6月開業(yè)，是泰康在全國布局并投入運營的首家旗艦養(yǎng)老社區(qū)，占地面積約13.8萬平米，地上建筑面積約30.5萬平米，可提供約3000個養(yǎng)老單元，配置二級康復(fù)醫(yī)院——北京泰康燕園康復(fù)醫(yī)院和約135張醫(yī)療床位。共分三期規(guī)劃，目前一期、二期已投入運營，三期已于2023年9月正式開業(yè)。 燕園位于北京市昌平新城核心區(qū)域，交通便利，生態(tài)環(huán)境優(yōu)渥。作為泰康之家重磅打造的“新一代”養(yǎng)老社區(qū)中的“超級旗艦”，燕園三期無論是在建筑景觀設(shè)計等硬件方面，還是在智慧養(yǎng)老等軟件方面，都進行了全方位的升級迭代，以“創(chuàng)新永續(xù)”的態(tài)度持續(xù)引領(lǐng)我國養(yǎng)老產(chǎn)業(yè)高質(zhì)量發(fā)展。 泰康之家·燕園運營八年來，獲得了多項肯定，它是中國首家獲得LEED金級認(rèn)證的險資投資養(yǎng)老社區(qū)，是“北京市五星級養(yǎng)老機構(gòu)”，同時也是工信部、民政部和國家衛(wèi)生健康委員會評定的“2021智慧健康養(yǎng)老應(yīng)用試點示范企業(yè)”。

崗位職責(zé)： 崗位職責(zé)參加所有相關(guān)衛(wèi)生、HACCP和安全標(biāo)準(zhǔn)的會議，并確保在每日廚師例會或每月的業(yè)務(wù)會議中所指派的工作已被相關(guān)人員跟進。 負責(zé)配合廚房及餐飲部團隊了解所有廚房和配餐間的各項標(biāo)準(zhǔn)及每日的衛(wèi)生檢查。 通過HACCP流程監(jiān)督所有關(guān)鍵控制點來確保食物、飲料的質(zhì)量。 每周一次檢查， 和工程部、管事部一起巡視所有廚房， 監(jiān)督維護保證工作一切運轉(zhuǎn)良好， 廚房干凈衛(wèi)生。 監(jiān)督管事部負責(zé)的區(qū)域的衛(wèi)生和清潔。 每日對食品操作區(qū)和員工實踐進行抽查。進行無公害檢查并保存相關(guān)文件。 確保跟進所有基礎(chǔ)食品安全處理措施， 包括儲存的方法， 溫度控制， 消毒， 常規(guī)的清潔和維護。 監(jiān)督廢物處理過程， 包括環(huán)境保護和回收利用的問題。 執(zhí)行任何管理層委托的工作。 了解食品安全知識。

Assist Captain and Management in taking food and beverage orders; retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables; Perform according to standards on table service in assigned station according to restaurants specifications, courteously and efficiently. Assist in the maintenance of the restaurant area and equipment. Work in accordance to Managers and other superior’s request. 負責(zé)食物酒水的點單；為客人服務(wù)酒精/非酒精飲料和食物。根據(jù)餐廳的特殊情況直接服務(wù)和指揮員工服務(wù)客人。檢查賬單，協(xié)助餐廳區(qū)域的維修和設(shè)備保養(yǎng)

Scope of Position The In-Room Dining Order Taker is responsible for, but not limited to, the overall operations of the In-Room Dining. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 1 year experience in related food and beverage establishment Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 送餐部服務(wù)員負責(zé)但不局限于送餐部的整體運營。支持團隊并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有 1 年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下 工 作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 知曉并堅持上海浦東文華能力的關(guān)鍵點： 使客人感到滿意 如同員工一樣一起工作 促進氣候的熱情 做到最好 傳遞股東價值 在規(guī)則下做事 做到有責(zé)任心 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先

-           一定的英語口語溝通能力 -           相關(guān)工作經(jīng)驗1年或以上 -           基本的餐飲知識 -           具有服務(wù)熱忱 -           良好的團隊合作精神

Scope of Position The Waiter is responsible for, but not limited to, the overall operations of outlets. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 餐飲服務(wù)員負責(zé)但不局限于整體運營。支持團隊并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識

Scope of Position The In-Room Dining Captain will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable. 職責(zé)范圍 送餐部領(lǐng)班和服務(wù)員一起工作通過接單員從客人這里接受到的點單正確和及時的提供給客人以確保達到客人最高滿意度。支持經(jīng)理和副經(jīng)理和主管的工作，對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先

Scope of Position The In-Room Dining Supervisor will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable 職責(zé)范圍 送餐部主管支持經(jīng)理和副經(jīng)理的工作，對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先

Scope of Position The Sommelier is responsible for the extensive wine program throughout the entire hotel. Although this position will work primarily with the fine dining restaurant, he/she will also support the other food and beverage outlets as well through the selection of various wines and design of the wine lists that each outlet will utilize for service. Requirements Mandatory Educational level: Bachelor’s degree in hospitality or other related field Course of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust Work experience: Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment Personal qualities: Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have a minimum of 2 years experience in a similar position, preferably in luxury environment Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge Job knowledge: Must have a in-depth knowledge of food and preparation Must have an advanced-level knowledge of wine Must have a in-depth knowledge of beverage and bar related products Must have a in-depth knowledge of laws related to beverage service Prior experience in a renovation or pre-opening environment is desirable Globally-recognized F&B certification requested Restaurant and or Retail experience that has involved selling of wine and guest relations Looking to forge relationships with wine-makers and key players in wine-sector Desirable Established award winning lists 職責(zé)范圍 侍酒師負責(zé)整個酒店所有酒類項目。盡管此職位員工基本上和高級餐廳合作，他/她通過選擇不同酒類的品種和每個部門需要用的酒單也支持其他餐飲部門提供服務(wù)。 職位要求 必須具備 教育水平: 酒店本科學(xué)歷或者其他相關(guān)領(lǐng)域 葡萄酒協(xié)會課程，美國侍酒師協(xié)會，侍酒師證書，葡萄酒及烈酒教育信托基金 工作經(jīng)歷: 至少3年以上相關(guān)職位經(jīng)驗，具有奢華酒店/餐廳經(jīng)驗者為先 個人素質(zhì): 英語讀，寫，說流利 必須愿意為了完成所有職責(zé)和任務(wù)在靈活的時間下工作 必須能夠自我激勵及他人. 必須在安全，謹(jǐn)慎，有組織的方式下工作 必須有能力使所有層次的客人和管理層相處融洽 必須有能力在同一時間處理多種任務(wù) 必須能夠讓我們的客人感到一貫的喜悅滿意 必須有良好的溝通技巧 必須特別關(guān)注細節(jié)和擁有廣泛的服務(wù)知識 工作知識: 必須擁有食物準(zhǔn)備的知識 必須擁有良好的酒類知識 必須擁有飲料和酒吧相關(guān)產(chǎn)品的資深知識 必須擁有關(guān)于飲料服務(wù)的資深知識 先前擁有重新翻新或開張經(jīng)驗者為佳 全球認(rèn)可的餐飲證書 餐廳或者零售經(jīng)驗包括銷售酒類和處理客人關(guān)系 尋找和酒類制造商和酒類關(guān)鍵人物建立良好關(guān)系 可以具備 獎狀

Scope of Position The Banquet Captain is responsible for, but not limited to, the overall management oin Banquet. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 宴會廳主管負責(zé)但不局限于宴會廳的整體運營。支持團隊并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下 工 作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識

Scope of Position The Banquet Captain is responsible for, but not limited to, the overall operations in banquet. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Mandatory Have a minimum of 1 year experience in related food and beverage establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our Clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility

崗位要求： 計劃和監(jiān)督日常作業(yè)，以提供我們對客人享受WOW般的體驗。 開發(fā)、推行、不斷更新檢討政策、注意程序上的做法跟標(biāo)準(zhǔn)并確保員工貫徹運用。 制定和建立與酒店目標(biāo)一致的團隊。 參與篩選工作人員。 訓(xùn)練、培養(yǎng)、及指導(dǎo)直接與間接部署以確保部門運作效率、員工及客戶的滿意度、生產(chǎn)率以及高獲利。 維持客戶用餐期間高品質(zhì)服務(wù)，并確保流程順暢促進良好的公共關(guān)系，善用糾正措施和處理客訴并取得顧客滿意度。 舉辦特別的活動。 檢查所有區(qū)域以確保餐飲品質(zhì)服務(wù)流程、以及廚房、餐廳及其用具皆均達水準(zhǔn)規(guī)定及檢查有無破損處，并以確認(rèn)溫度、檢視食品擺飾、品嘗食品的方式來確保品質(zhì)已達到健康和安全標(biāo)準(zhǔn)。 指導(dǎo)、改善及實施必要的調(diào)整以達一致性。 管控工資和其他相關(guān)費用同時估計來客數(shù)及收益，降低損失與濫用，以達并超越預(yù)估的盈利收入。 評估成本效益在各方面的運作。

Responsible for the assisting in the management of all aspects of the Restaurant’s functions, in accordance with restaurants’ standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective staff. 特色餐廳餐廳副經(jīng)理是對餐廳的各方面都要負責(zé)的管理者，根據(jù)酒店的標(biāo)準(zhǔn)，餐廳經(jīng)理要懂得運用服務(wù)和管理哲學(xué)去指揮和領(lǐng)導(dǎo)員工。

我們正在招聘一位經(jīng)驗豐富的酒吧運營經(jīng)理，負責(zé)全面管理我們的酒吧運營。理想的候選人應(yīng)具備出色的領(lǐng)導(dǎo)能力和市場洞察力，能夠創(chuàng)造銷售業(yè)績并優(yōu)化客戶體驗。 1. 店面運營管理 - 日常運營第一負責(zé)人，對營業(yè)目標(biāo)和客戶服消費體驗總責(zé)任。 - 制定并執(zhí)行標(biāo)準(zhǔn)操作程序，以提高服務(wù)質(zhì)量和運營效率， 提升客戶消費體驗。 2. 銷售 - 制定并實施銷售策略，實現(xiàn)公司規(guī)定的銷售目標(biāo)和利潤增長。 - 分析銷售數(shù)據(jù)，識別趨勢和機會，提出改進建議。 - 管理預(yù)算，控制成本，確保財務(wù)健康。 3. 市場營銷 - 制定和執(zhí)行市場營銷計劃，提升品牌知名度和客戶忠誠度。 - 利用社交媒體和其他渠道進行推廣，吸引新客戶。 - 組織活動和促銷活動，增加客流量和銷售額。 4. 團隊管理 - 招聘、培訓(xùn)和管理酒吧團隊，激勵員工提升工作表現(xiàn)。 - 進行定期績效評估，提供反饋和職業(yè)發(fā)展建議。 - 促進團隊合作，營造積極的工作氛圍，增強員工凝聚力。 任職要求： - 酒店，酒吧或餐飲行業(yè)相關(guān)工作經(jīng)驗，熟悉酒類產(chǎn)品，至少4年以上管理經(jīng)驗。 - 強烈的商業(yè)意識和市場敏銳度，能夠制定有效的銷售和營銷策略。 - 具有帶領(lǐng)團隊創(chuàng)造良好業(yè)績的實戰(zhàn)經(jīng)驗。 - 優(yōu)秀的溝通和人際交往能力，能夠有效管理多元化團隊，并融入團隊 - 具有目標(biāo)意識，交付的工作執(zhí)行到位， 不打折扣。 運營經(jīng)理個人收入與業(yè)績強掛鉤，包含工資和績效獎金兩部分。 帶領(lǐng)團隊達成的績效越高， 獎金越高。 能者多得。 如果您對這個職位感興趣，并且符合上述要求，請將您的簡歷發(fā)送至我們的招聘郵箱。我們期待與您共同打造卓越的酒吧體驗！

Responsible for the management of all aspects and functions of the restaurant outlets, in accordance with hotel standards. Directs implements and maintains a service and management philosophy which serves as a guide to respective staff. Responsible for proactively soliciting and managing restaurant sales-related opportunities that is not handled by the Sales & Marketing department. Actively up-sells each business opportunity to maximize revenue opportunity through in-house as well as hot zone sales efforts. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to customers in order to grow the business on behalf of Ritz-Carlton.

確保所有員工遵循品牌承諾并始終提供優(yōu)異的對客服務(wù)。Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. 確保員工同樣在適當(dāng)?shù)臅r候為其他部門的內(nèi)部客人提供優(yōu)質(zhì)服務(wù)。Ensures that associates also provide excellent service to internal customers in other departments as appropriate. 禮貌而高效地處理所有客人和內(nèi)部客人的投訴和詢問，確保問題得到圓滿解決。Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 與客人和同事保持基于良好工作關(guān)系的互動接觸。Maintains positive guest and colleague interactions with good working relationships. 與客人建立并保持良好的客戶關(guān)系。Establishes a rapport with guests maintaining good customer relationships. 經(jīng)常親自證實餐廳客人得到的是最好的服務(wù)。Personally and frequently verifies that guests in the Outlet are receiving the best possible service. 在餐廳區(qū)域花時間巡視（高峰時段）以確保員工很好地管理餐廳區(qū)域并使各項工作達到最佳滿意度。Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective associates and functions to the fullest expectations.

Responsible for the management of all aspects and functions of therestaurant outlets, in accordance with hotel standards. Directs implements andmaintains a service and management philosophy which serves as a guide to respectivestaff.? 餐廳經(jīng)理是對餐廳的各方面都要負責(zé)的管理者，根據(jù)酒店的標(biāo)準(zhǔn)，餐廳經(jīng)理要懂得運用服務(wù)和管理哲學(xué)去指揮和領(lǐng)導(dǎo)員工。 Requirements areRepresentative of minimum levels of knowledge, skills and/or abilities. Toperform this job successfully, the incumbent will possess the abilities oraptitudes to perform each duty proficiently. Some requirements may excludeindividuals who pose a direct threat or significant risk to the health andsafety of themselves, other employees or guests.? 要求有最基本的相關(guān)知識，技能和能力。為了更順利的履行工作職能，每個員工要能熟練的執(zhí)行每個相關(guān)的任務(wù)。任何直接對其他員工或客人以及他們自己的人身安全造成威脅和風(fēng)險的人都將給予離職處分。

【崗位職責(zé)】 1、按照部門的規(guī)范和程序提供高標(biāo)準(zhǔn)的餐飲服務(wù)。 2、正確處理客人的投訴。 3、根據(jù)酒吧存貨量領(lǐng)取酒吧物品。 4、為酒吧侍應(yīng)生提供基本的飲料知識和飲料服務(wù)的培訓(xùn)。 5、召開每日例會和參加計劃好的餐飲部會議。 6、為銷售，飲品創(chuàng)新和利潤制定部門的規(guī)范和程序。 【崗位要求】 1、英文溝通能力，其他的語種也是被需求的 2、掌握有關(guān)于食品，酒水，運營各個方面的知識以及工作能力 3、3年有關(guān)的工作經(jīng)驗，2年以上主管級經(jīng)驗 4、優(yōu)秀的行政管理技能 5、擁有敏銳的商業(yè)嗅覺 6、懂得自我激勵以及保持積極的態(tài)度 7、較強的領(lǐng)導(dǎo)能力，懂得激勵團隊隊員以及跟團隊的溝通 8、良好的英文書寫能力和口語能力 9、良好的儀容儀表

Scope of Position The Restaurant Supervisor is responsible for, but not limited to, the overall management of the restaurant. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing  to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 餐廳主管負責(zé)但不局限于大堂酒吧的整體運營。支持團隊并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識