Take food and beverage orders, retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables. 接受客人食品和酒水的點(diǎn)單，為顧客提供含酒精/不含酒精的飲料和食物。 Direct servers and runner on table service in assigned station according to restaurants specifications, courteously and efficiently,collect payments. 根據(jù)送餐部的服務(wù)規(guī)范，親切禮貌高效率的為顧客提供服務(wù)，為客人結(jié)賬。 Assist in the maintenance of the restaurant area and equipment. 協(xié)助維護(hù)送餐部的設(shè)備設(shè)施。 Support the team to commit the department goal and take response to the side duties, Besides the mentioned all critical tasks, for cross over lateral service in different department are? required. 支持團(tuán)隊(duì)完成部門目標(biāo)并對(duì)相關(guān)職責(zé)作出回應(yīng)，除了做好自己本部門的工作之外，在有需要的情況下協(xié)助其他部門的工作安排。

Assist Captain and Management in taking food and beverage orders,retrieve and serve alcoholic / non-alcoholic beverages and food orders to guest tables. 協(xié)助送餐部領(lǐng)班和上級(jí)接受客人食品和酒水的點(diǎn)單，為顧客提供含酒精/不含酒精的飲料和食物。 Perform according to standards on table service in assigned station according to restaurants specifications, courteously and efficiently. 根據(jù)送餐部的服務(wù)規(guī)范，親切禮貌高效率的為顧客提供服務(wù)。? Assist in the maintenance of the restaurant area and equipment. 協(xié)助維護(hù)送餐部的設(shè)備設(shè)施。 Work in accordance to Managers and other superior’s request, Besides the mentioned all critical tasks, for cross over lateral service in different department are?required. 完成經(jīng)理和其他主管布置的工作， 除了做好自己本部門的工作之外，在有需要的情況下協(xié)助其他部門的工作安排。

【崗位職責(zé)】 1、在主管的工作分配中服務(wù)于客人 2、根據(jù)部門的服務(wù)政策和規(guī)章制度進(jìn)行餐車和托盤的擺臺(tái) 3、把客人的意見和建議報(bào)告給部門主管 4、確定在進(jìn)入客人房間前所有需要的食品和飲料一定要在餐桌或托盤上 5、整理并收集清潔后的玻璃器皿，瓷器，餐具和一些其他工作中的設(shè)備 6、夜班的團(tuán)隊(duì)成員需要收集早餐牌并進(jìn)行餐車的工作準(zhǔn)備 7、有效的準(zhǔn)備餐前的服務(wù) 準(zhǔn)備并送交重要客人的歡迎禮品 8、從客人的房間及時(shí)收回餐車或服務(wù)托盤并確認(rèn)所有設(shè)備室齊全收回的 9、根據(jù)主管的安排去執(zhí)行其他部門需要的工作 10、令人愉悅的外表 【崗位要求】 1、具備大型酒店餐飲部工作經(jīng)驗(yàn) 2、至少1年的同等職位工作經(jīng)驗(yàn) 注：面試后決定分配入職酒店

崗位職責(zé)： 1. 負(fù)責(zé)送餐部的工作，迅速而有禮貌地提供所有客房訂單服務(wù)； 2. 協(xié)助他人工作，來提高客人滿意度；對(duì)新人和同事，要協(xié)助進(jìn)行有效的培訓(xùn)； 3. 專業(yè)知識(shí)豐富，熟悉本部門的工作，擅于解決工作中出現(xiàn)的問題； 4. 需要時(shí)，協(xié)助其他餐廳的日常工作。 崗位要求： 1. 外資奢華品牌酒店相關(guān)工作經(jīng)驗(yàn)1年以上優(yōu)先； 2. 有責(zé)任心和團(tuán)隊(duì)合作精神 ； 3. 擅于與客人交流，具有較強(qiáng)的服務(wù)意識(shí)； 4. 良好的溝通能力及掌握基本的英語口語。

實(shí)習(xí)期自2025年1月起，至少半年。24小時(shí)運(yùn)營，可以上夜班。 [崗位職責(zé)] 1、在領(lǐng)班的直接領(lǐng)導(dǎo)下，具體負(fù)責(zé)承接賓客預(yù)訂房內(nèi)的用膳工作。 2、認(rèn)真做好賓客的送餐、收餐具工作。 ? 3、聽取賓客對(duì)房內(nèi)用膳服務(wù)工作意見，并及時(shí)向領(lǐng)班或餐廳主管匯報(bào)。 4、與訂餐員密切配合，保證賓客得到及時(shí)準(zhǔn)確的房內(nèi)用膳服務(wù)。 5、負(fù)責(zé)接受貴賓的水果通知單，并及時(shí)送上。 6、負(fù)責(zé)整理房膳工作間，做到工作間清潔衛(wèi)生。 崗位要求 1、具有一定的食品、酒水知識(shí)，清楚所供菜肴的一般烹制方法及其他服務(wù)方法，掌握房內(nèi)用膳服務(wù)規(guī)范和服務(wù)程序。 2、有較強(qiáng)的推銷能力和語言表達(dá)能力，口齒清楚，語言流暢掌握一門外語。 3、熱愛本職工作，工作勤勤懇懇，認(rèn)真負(fù)責(zé)。 4、身體健康，儀表端莊，精神飽滿。

【崗位職責(zé)】 1、在西餐廳領(lǐng)班的直接領(lǐng)導(dǎo)下，具體負(fù)責(zé)承接賓客預(yù)訂房內(nèi)的用膳工作。 2、認(rèn)真做好賓客的送餐、收餐具工作。 3、聽取賓客對(duì)房內(nèi)用膳服務(wù)工作意見，并及時(shí)向領(lǐng)班或餐廳主管匯報(bào)。 4、與訂餐員密切配合，保證賓客得到及時(shí)準(zhǔn)確的房內(nèi)用膳服務(wù)。 5、熟知并掌握歡迎禮遇的相關(guān)知識(shí)，以及酒店的產(chǎn)品知識(shí)，以便隨時(shí)能用簡(jiǎn)單明確的方式回答任何客人提出的任何問題。 6、負(fù)責(zé)整理房膳工作間，做到工作間清潔衛(wèi)生。 【崗位要求】 1、具有一定的食品、酒水知識(shí)，清楚所供菜肴的一般烹制方法及其他服務(wù)方法，掌握房內(nèi)用膳服務(wù)規(guī)范和服務(wù)程序。 2、有較強(qiáng)的推銷能力和語言表達(dá)能力，口齒清楚，語言流暢掌握一門外語。 3、熱愛本職工作，工作勤勤懇懇，認(rèn)真負(fù)責(zé)。 4、身體健康，儀表端莊，精神飽滿。

Scope of Position The In-Room Dining Supervisor will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable 職責(zé)范圍 送餐部主管支持經(jīng)理和副經(jīng)理的工作，對(duì)監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對(duì)食品和烹飪有著濃厚的興趣 愿意在彈性時(shí)間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對(duì)食物和準(zhǔn)備方面有深厚的知識(shí) 對(duì)酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時(shí)間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時(shí)候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識(shí) 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競(jìng)爭(zhēng) 堅(jiān)持改進(jìn)和工作外知識(shí)的獲取 多語種 具有特定酒店行業(yè)知識(shí)應(yīng)聘者為先

Scope of Position The In-Room Dining Captain will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable. 職責(zé)范圍 送餐部領(lǐng)班和服務(wù)員一起工作通過接單員從客人這里接受到的點(diǎn)單正確和及時(shí)的提供給客人以確保達(dá)到客人最高滿意度。支持經(jīng)理和副經(jīng)理和主管的工作，對(duì)監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對(duì)食品和烹飪有著濃厚的興趣 愿意在彈性時(shí)間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對(duì)食物和準(zhǔn)備方面有深厚的知識(shí) 對(duì)酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時(shí)間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時(shí)候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識(shí) 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競(jìng)爭(zhēng) 堅(jiān)持改進(jìn)和工作外知識(shí)的獲取 多語種 具有特定酒店行業(yè)知識(shí)應(yīng)聘者為先

Assist Captain and Management in taking food and beverage orders; retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables; Perform according to standards on table service in assigned station according to restaurants specifications, courteously and efficiently. Assist in the maintenance of the restaurant area and equipment. Work in accordance to Managers and other superior’s request. 負(fù)責(zé)食物酒水的點(diǎn)單；為客人服務(wù)酒精/非酒精飲料和食物。根據(jù)餐廳的特殊情況直接服務(wù)和指揮員工服務(wù)客人。檢查賬單，協(xié)助餐廳區(qū)域的維修和設(shè)備保養(yǎng)

Scope of Position The In-Room Dining Order Taker is responsible for, but not limited to, the overall operations of the In-Room Dining. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 1 year experience in related food and beverage establishment Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 送餐部服務(wù)員負(fù)責(zé)但不局限于送餐部的整體運(yùn)營。支持團(tuán)隊(duì)并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有 1 年工作經(jīng)歷 對(duì)食品和烹飪有著濃厚的興趣 愿意在彈性時(shí)間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下 工 作 對(duì)食物和準(zhǔn)備方面有深厚的知識(shí) 對(duì)酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時(shí)間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時(shí)候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識(shí) 知曉并堅(jiān)持上海浦東文華能力的關(guān)鍵點(diǎn)： 使客人感到滿意 如同員工一樣一起工作 促進(jìn)氣候的熱情 做到最好 傳遞股東價(jià)值 在規(guī)則下做事 做到有責(zé)任心 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競(jìng)爭(zhēng) 堅(jiān)持改進(jìn)和工作外知識(shí)的獲取 多語種 具有特定酒店行業(yè)知識(shí)應(yīng)聘者為先

Scope of Position The Waiter is responsible for, but not limited to, the overall operations of outlets. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 餐飲服務(wù)員負(fù)責(zé)但不局限于整體運(yùn)營。支持團(tuán)隊(duì)并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 對(duì)食物和準(zhǔn)備方面有深厚的知識(shí) 對(duì)酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時(shí)間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時(shí)候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識(shí)

-           一定的英語口語溝通能力 -           相關(guān)工作經(jīng)驗(yàn)1年或以上 -           基本的餐飲知識(shí) -           具有服務(wù)熱忱 -           良好的團(tuán)隊(duì)合作精神

·?????????? At least 2 years of related work experience ?????? 至少2年的相關(guān)經(jīng)驗(yàn) ·?????????? Good Knowledge of haccp and China Food Safety Standards and procedures ??????? 熟知食品認(rèn)證體系及食品安全相關(guān)法規(guī) ·?????????? ?Fluent English. ??????? 流利的英語 ·?????????? Word, Excel, Outlook ?? ?????電子文件，表格及郵箱 ·?????????? Some F&B Kitchen knowledge of, cost control in F&B, labor controls, maintenance, Sanitation and Hygiene. ??????? 餐飲廚房的知識(shí)，成本的控制，員工開支的控制，維護(hù)設(shè)備實(shí)施及衛(wèi)生的能力 ·?????????? Strong interpersonal skills and attention to detail. ??????? 較強(qiáng)的人際交往能力及對(duì)細(xì)節(jié)的觀察力 ·?????????? Leader and trainer. ??????? 領(lǐng)導(dǎo)力及培訓(xùn)能力

【崗位職責(zé)】 1、 確保按照當(dāng)?shù)胤ㄒ?guī)和食品安全體系標(biāo)準(zhǔn)來保持酒店的食品和儲(chǔ)存的安全，及符合品牌的運(yùn)營操作標(biāo)準(zhǔn)； 2、貫徹執(zhí)行酒店、集團(tuán)及本地監(jiān)管機(jī)構(gòu)關(guān)于消防、衛(wèi)生、健康和安全方面的規(guī)章制度。 3、監(jiān)督餐飲和廚房部的所有員工，確保他們遵守衛(wèi)生條例。任何員工違反了衛(wèi)生條例，應(yīng)該向管理層匯報(bào)，之后落實(shí)提出的改正建議。 4、 食品制備/倉庫管理員/成本控制/管事/食品加工的每周檢查清單； 5、 定期進(jìn)行食品安全培訓(xùn)及報(bào)告； 6、 按照當(dāng)?shù)胤ㄒ?guī)和食品安全體系標(biāo)準(zhǔn)來保持酒店的食品和儲(chǔ)存的安全； 7、 完善酒店質(zhì)量管理體系，和當(dāng)?shù)厮鶎俚氖称繁O(jiān)督所保持良好的工作關(guān)系； 8、 到酒店服務(wù)工作現(xiàn)場(chǎng)監(jiān)督檢查，并組織酒店質(zhì)量安全會(huì)議，提出處理； 9、按時(shí)高效的完成上級(jí)領(lǐng)導(dǎo)交辦的其他事項(xiàng)。 【崗位要求】 1、大專以上學(xué)歷，3年以上同崗位食品衛(wèi)生工作經(jīng)驗(yàn)； 2、有HACCP 或相關(guān)食品安全體系認(rèn)證； 2、熟練操作辦公軟件，英語良好； 3、有良好的文件處理和歸檔能力； 4、工作認(rèn)真負(fù)責(zé)，善于溝通，執(zhí)行跟進(jìn)能力強(qiáng)； 4、具有較強(qiáng)的團(tuán)隊(duì)合作能力，抗壓能力強(qiáng) 5、精通關(guān)于食品衛(wèi)生類的國家法律法規(guī)、當(dāng)?shù)卣?、專業(yè)知識(shí)等。 該崗位為主管級(jí)別，資深及能力突出者可以考慮為經(jīng)理級(jí)別。

Scope of Position The Sommelier is responsible for the extensive wine program throughout the entire hotel. Although this position will work primarily with the fine dining restaurant, he/she will also support the other food and beverage outlets as well through the selection of various wines and design of the wine lists that each outlet will utilize for service. Requirements Mandatory Educational level: Bachelor’s degree in hospitality or other related field Course of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust Work experience: Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment Personal qualities: Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have a minimum of 2 years experience in a similar position, preferably in luxury environment Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge Job knowledge: Must have a in-depth knowledge of food and preparation Must have an advanced-level knowledge of wine Must have a in-depth knowledge of beverage and bar related products Must have a in-depth knowledge of laws related to beverage service Prior experience in a renovation or pre-opening environment is desirable Globally-recognized F&B certification requested Restaurant and or Retail experience that has involved selling of wine and guest relations Looking to forge relationships with wine-makers and key players in wine-sector Desirable Established award winning lists 職責(zé)范圍 侍酒師負(fù)責(zé)整個(gè)酒店所有酒類項(xiàng)目。盡管此職位員工基本上和高級(jí)餐廳合作，他/她通過選擇不同酒類的品種和每個(gè)部門需要用的酒單也支持其他餐飲部門提供服務(wù)。 職位要求 必須具備 教育水平: 酒店本科學(xué)歷或者其他相關(guān)領(lǐng)域 葡萄酒協(xié)會(huì)課程，美國侍酒師協(xié)會(huì)，侍酒師證書，葡萄酒及烈酒教育信托基金 工作經(jīng)歷: 至少3年以上相關(guān)職位經(jīng)驗(yàn)，具有奢華酒店/餐廳經(jīng)驗(yàn)者為先 個(gè)人素質(zhì): 英語讀，寫，說流利 必須愿意為了完成所有職責(zé)和任務(wù)在靈活的時(shí)間下工作 必須能夠自我激勵(lì)及他人. 必須在安全，謹(jǐn)慎，有組織的方式下工作 必須有能力使所有層次的客人和管理層相處融洽 必須有能力在同一時(shí)間處理多種任務(wù) 必須能夠讓我們的客人感到一貫的喜悅滿意 必須有良好的溝通技巧 必須特別關(guān)注細(xì)節(jié)和擁有廣泛的服務(wù)知識(shí) 工作知識(shí): 必須擁有食物準(zhǔn)備的知識(shí) 必須擁有良好的酒類知識(shí) 必須擁有飲料和酒吧相關(guān)產(chǎn)品的資深知識(shí) 必須擁有關(guān)于飲料服務(wù)的資深知識(shí) 先前擁有重新翻新或開張經(jīng)驗(yàn)者為佳 全球認(rèn)可的餐飲證書 餐廳或者零售經(jīng)驗(yàn)包括銷售酒類和處理客人關(guān)系 尋找和酒類制造商和酒類關(guān)鍵人物建立良好關(guān)系 可以具備 獎(jiǎng)狀

Scope of Position The Banquet Captain is responsible for, but not limited to, the overall management oin Banquet. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 宴會(huì)廳主管負(fù)責(zé)但不局限于宴會(huì)廳的整體運(yùn)營。支持團(tuán)隊(duì)并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對(duì)食品和烹飪有著濃厚的興趣 愿意在彈性時(shí)間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下 工 作 對(duì)食物和準(zhǔn)備方面有深厚的知識(shí) 對(duì)酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時(shí)候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運(yùn)行知識(shí)

崗位職責(zé) 檢查每日活動(dòng)訂單和工作日志對(duì)所有活動(dòng)和臨時(shí)更改做到了如指掌。 ?帶領(lǐng)并指導(dǎo)團(tuán)隊(duì)成員對(duì)庫存物品和各種設(shè)備設(shè)施進(jìn)行管理級(jí)盤點(diǎn)。 ?帶領(lǐng)并指導(dǎo)團(tuán)隊(duì)成員擺臺(tái)。 ?配合宴會(huì)經(jīng)理及副經(jīng)理協(xié)調(diào)宴會(huì)活動(dòng)。 檢查員工到崗情況。 ?幫助員工不斷提高和發(fā)展。 ?問候客人，并和客人從頭至尾溝通活動(dòng)細(xì)節(jié)，且適時(shí)提出合理化建議。 ?向工程部遞交工程維修單。 ?工作結(jié)束后檢查宴會(huì)所有區(qū)域，確保廳房和各種設(shè)備設(shè)施的正確擺放并干凈整 潔。 ?告知所有團(tuán)隊(duì)成員有關(guān)活動(dòng)細(xì)節(jié)。督促工作并按高標(biāo)準(zhǔn)執(zhí)行 ?負(fù)責(zé)培訓(xùn)及督促所有員工參加培訓(xùn)活動(dòng)。 ?能為各種活動(dòng)做好臺(tái)型圖及設(shè)備方面的準(zhǔn)備。 在活動(dòng)開始前為宴會(huì)成員分配工作。 ?能夠高效完成所有正當(dāng)活動(dòng)需求。 ?能夠勝任所有班次及經(jīng)理安排的工作。 ?能夠處理和準(zhǔn)備臨時(shí)工申請(qǐng)。 ?負(fù)責(zé)接管在副經(jīng)理或領(lǐng)班不在時(shí)的所有工作。 ?全面掌握各種類型活動(dòng)的擺臺(tái)方法。 ?填寫工作日志給經(jīng)理審批。記錄合理化建議以備改進(jìn)。 崗位要求 有上進(jìn)心。 ?可以流利的用英語溝通。 ?可以獨(dú)立的完成工作。 最少2年的宴會(huì)領(lǐng)班工作經(jīng)驗(yàn)。 ?具有中西餐宴會(huì)服務(wù)知識(shí)。

Scope of Position The Banquet Captain is responsible for, but not limited to, the overall operations in banquet. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Mandatory Have a minimum of 1 year experience in related food and beverage establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our Clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility

崗位職責(zé) 1.關(guān)注宴會(huì)時(shí)間, 日期, 地點(diǎn), 客人人數(shù)的改變, 安排員工服務(wù)。 2.負(fù)責(zé)所有座位安排表, 保證餐前準(zhǔn)備的充分, 提前檢查管事部的準(zhǔn)備工作。 3.協(xié)助其助手或員工擺臺(tái),清潔。 4.負(fù)責(zé)重要人物的宴會(huì), 密切注意他們的任何需要。 5.負(fù)責(zé)宴會(huì)廳廚房的正常運(yùn)作, 與行政總廚聯(lián)系以確保出品。 6.在宴會(huì)后確認(rèn)所有的宴會(huì)帳單已經(jīng)結(jié)清并顯示在帳目上。 崗位要求 1.大專以上學(xué)歷。具有事業(yè)心和責(zé)任感,高尚的職業(yè)道德,良好的紀(jì)律修養(yǎng). 2.有5年以上餐廳管理經(jīng)驗(yàn)，具有餐飲管理、市場(chǎng)營銷學(xué)等方面知識(shí)，中級(jí)英語水平。 3.掌握餐廳服務(wù)的標(biāo)準(zhǔn)和要求，了解宴會(huì)、會(huì)議服務(wù)程序，善于處理各類客人的實(shí)際問題。 4.具有很強(qiáng)的語言表達(dá)能力，善于評(píng)估員工、培訓(xùn)員工并激勵(lì)下屬員工工作。