職責(zé)： 1.負(fù)責(zé)保持所有廚房營運設(shè)備及工作區(qū)域整潔 2.確保所有廚具狀態(tài)良好、使用得當(dāng)且符合衛(wèi)生標(biāo)準(zhǔn) 3.須遵守后勤區(qū)管理條例，確保最佳內(nèi)部客戶體驗 4.須遵照部門主管安排崗位工作 要求: 有1年以上工作經(jīng)驗 注：面試后決定分配入職酒店

He/she will work on the floor according to standards and best practice, ensure that the environment is safe and clean. He/she will abide with the instructions and laws issued by the Chinese authorities, HACCP requirement and company’s set standards whichever is higher in connection to food handling, hygiene and food storage. 按照相關(guān)標(biāo)準(zhǔn)程序完成日常工作，確保工作環(huán)境的安全與衛(wèi)生。關(guān)于食品操作、衛(wèi)生及儲存等問題必須遵守中國法律法規(guī)、食品衛(wèi)生安全要求及酒店相關(guān)規(guī)定。

1、在管事部主管的直接督導(dǎo)下，進(jìn)行餐廳、廚房餐具、用具的清洗工作。? 2、按操作程序進(jìn)行餐具清洗，確保餐具達(dá)到衛(wèi)生標(biāo)準(zhǔn)，并協(xié)助各點將清洗后的? 餐具、用具放回餐具柜。? 3、負(fù)責(zé)指定的公共區(qū)域的衛(wèi)生及廚房的衛(wèi)生工作。 4、負(fù)責(zé)把清潔區(qū)域的垃圾及時送至垃圾房并隨時保持垃圾桶的清潔。? 5、保持良好的個人衛(wèi)生。

崗位職責(zé)： 1.負(fù)責(zé)完成管事部主管所指派的工作任務(wù)。 2.嚴(yán)格按照操作規(guī)程進(jìn)行工作，在此基礎(chǔ)上提高工作效率。 3.嚴(yán)格遵守食品安全法，確保清洗后的餐具、器皿干凈，保證各部門的使用。 4.有責(zé)任保管和保養(yǎng)好所有的餐具、器皿的完好，減少其損耗量。 5.負(fù)責(zé)中餐、自助餐、員餐廚房后區(qū)衛(wèi)生清潔工作。 6.服從主管工作安排，按照工作規(guī)范完成餐具及服務(wù)用具的清洗、消毒、擺放與運送工作。 7.嚴(yán)格按照餐具清洗的流程與規(guī)范清洗，對不銹鋼和銀質(zhì)餐具及用具定期進(jìn)行保養(yǎng)拋光處理。 8.在餐具的清洗、搬運過程中輕拿輕放，減少損耗。將消毒后的餐具按規(guī)定歸類、整齊地擺放到保潔柜或庫房。 9.挑出破損餐具，匯報并做好相關(guān)破損記錄，做好本區(qū)域的清潔衛(wèi)生工作。 10.清理所負(fù)責(zé)區(qū)域的垃圾，在清運過程中確保不遺灑。更換干凈垃圾袋，保證垃圾桶外觀的潔凈度。 11.當(dāng)班結(jié)束后，做好交接工作，檢查環(huán)境設(shè)施，做好收尾工作，杜絕能耗浪費。

崗位職責(zé)： 1.管理各主要庫存以及商鋪組織陶瓷，玻璃，銀器和空心制品。 2.工作時充分了解化學(xué)品和其他危險物品。? 3.了解廚房設(shè)備的應(yīng)用及操作安全，在廚房里正確安全操作廚房設(shè)備。 4.堅持廚房清潔和廚房衛(wèi)生 。 5.協(xié)助和幫助宴會或冷盤廚房 。 6.減少到最低限度破損。? 崗位要求: 具有服務(wù)經(jīng)驗者優(yōu)先。 出色的溝通和組織能力。 出色的人際交往和問題處理能力。 能夠作為團(tuán)隊的一員協(xié)調(diào)工作，而無需他人監(jiān)督。

·?????????? At least 2 years of related work experience ?????? 至少2年的相關(guān)經(jīng)驗 ·?????????? Good Knowledge of haccp and China Food Safety Standards and procedures ??????? 熟知食品認(rèn)證體系及食品安全相關(guān)法規(guī) ·?????????? ?Fluent English. ??????? 流利的英語 ·?????????? Word, Excel, Outlook ?? ?????電子文件，表格及郵箱 ·?????????? Some F&B Kitchen knowledge of, cost control in F&B, labor controls, maintenance, Sanitation and Hygiene. ??????? 餐飲廚房的知識，成本的控制，員工開支的控制，維護(hù)設(shè)備實施及衛(wèi)生的能力 ·?????????? Strong interpersonal skills and attention to detail. ??????? 較強的人際交往能力及對細(xì)節(jié)的觀察力 ·?????????? Leader and trainer. ??????? 領(lǐng)導(dǎo)力及培訓(xùn)能力

Scope of Position The In-Room Dining Supervisor will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable 職責(zé)范圍 送餐部主管支持經(jīng)理和副經(jīng)理的工作，對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進(jìn)和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先

Scope of Position The In-Room Dining Captain will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable. 職責(zé)范圍 送餐部領(lǐng)班和服務(wù)員一起工作通過接單員從客人這里接受到的點單正確和及時的提供給客人以確保達(dá)到客人最高滿意度。支持經(jīng)理和副經(jīng)理和主管的工作，對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進(jìn)和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先

【崗位職責(zé)】 1、 確保按照當(dāng)?shù)胤ㄒ?guī)和食品安全體系標(biāo)準(zhǔn)來保持酒店的食品和儲存的安全，及符合品牌的運營操作標(biāo)準(zhǔn)； 2、貫徹執(zhí)行酒店、集團(tuán)及本地監(jiān)管機構(gòu)關(guān)于消防、衛(wèi)生、健康和安全方面的規(guī)章制度。 3、監(jiān)督餐飲和廚房部的所有員工，確保他們遵守衛(wèi)生條例。任何員工違反了衛(wèi)生條例，應(yīng)該向管理層匯報，之后落實提出的改正建議。 4、 食品制備/倉庫管理員/成本控制/管事/食品加工的每周檢查清單； 5、 定期進(jìn)行食品安全培訓(xùn)及報告； 6、 按照當(dāng)?shù)胤ㄒ?guī)和食品安全體系標(biāo)準(zhǔn)來保持酒店的食品和儲存的安全； 7、 完善酒店質(zhì)量管理體系，和當(dāng)?shù)厮鶎俚氖称繁O(jiān)督所保持良好的工作關(guān)系； 8、 到酒店服務(wù)工作現(xiàn)場監(jiān)督檢查，并組織酒店質(zhì)量安全會議，提出處理； 9、按時高效的完成上級領(lǐng)導(dǎo)交辦的其他事項。 【崗位要求】 1、大專以上學(xué)歷，3年以上同崗位食品衛(wèi)生工作經(jīng)驗； 2、有HACCP 或相關(guān)食品安全體系認(rèn)證； 2、熟練操作辦公軟件，英語良好； 3、有良好的文件處理和歸檔能力； 4、工作認(rèn)真負(fù)責(zé)，善于溝通，執(zhí)行跟進(jìn)能力強； 4、具有較強的團(tuán)隊合作能力，抗壓能力強 5、精通關(guān)于食品衛(wèi)生類的國家法律法規(guī)、當(dāng)?shù)卣?、專業(yè)知識等。 該崗位為主管級別，資深及能力突出者可以考慮為經(jīng)理級別。

Scope of Position The Sommelier is responsible for the extensive wine program throughout the entire hotel. Although this position will work primarily with the fine dining restaurant, he/she will also support the other food and beverage outlets as well through the selection of various wines and design of the wine lists that each outlet will utilize for service. Requirements Mandatory Educational level: Bachelor’s degree in hospitality or other related field Course of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust Work experience: Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment Personal qualities: Reading, writing and oral proficiency in the English language. Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks. Must be a self-motivator and motivator of others. Must work in a safe, prudent and organized manner. Must be able to relate to all levels of Guests and management. Must have a minimum of 2 years experience in a similar position, preferably in luxury environment Must have the ability to handle multiple tasks at one time. Must be able to consistently delight and satisfy our Guest Must have very good communication skills Must have excellent attention to details, and extensive service knowledge Job knowledge: Must have a in-depth knowledge of food and preparation Must have an advanced-level knowledge of wine Must have a in-depth knowledge of beverage and bar related products Must have a in-depth knowledge of laws related to beverage service Prior experience in a renovation or pre-opening environment is desirable Globally-recognized F&B certification requested Restaurant and or Retail experience that has involved selling of wine and guest relations Looking to forge relationships with wine-makers and key players in wine-sector Desirable Established award winning lists 職責(zé)范圍 侍酒師負(fù)責(zé)整個酒店所有酒類項目。盡管此職位員工基本上和高級餐廳合作，他/她通過選擇不同酒類的品種和每個部門需要用的酒單也支持其他餐飲部門提供服務(wù)。 職位要求 必須具備 教育水平: 酒店本科學(xué)歷或者其他相關(guān)領(lǐng)域 葡萄酒協(xié)會課程，美國侍酒師協(xié)會，侍酒師證書，葡萄酒及烈酒教育信托基金 工作經(jīng)歷: 至少3年以上相關(guān)職位經(jīng)驗，具有奢華酒店/餐廳經(jīng)驗者為先 個人素質(zhì): 英語讀，寫，說流利 必須愿意為了完成所有職責(zé)和任務(wù)在靈活的時間下工作 必須能夠自我激勵及他人. 必須在安全，謹(jǐn)慎，有組織的方式下工作 必須有能力使所有層次的客人和管理層相處融洽 必須有能力在同一時間處理多種任務(wù) 必須能夠讓我們的客人感到一貫的喜悅滿意 必須有良好的溝通技巧 必須特別關(guān)注細(xì)節(jié)和擁有廣泛的服務(wù)知識 工作知識: 必須擁有食物準(zhǔn)備的知識 必須擁有良好的酒類知識 必須擁有飲料和酒吧相關(guān)產(chǎn)品的資深知識 必須擁有關(guān)于飲料服務(wù)的資深知識 先前擁有重新翻新或開張經(jīng)驗者為佳 全球認(rèn)可的餐飲證書 餐廳或者零售經(jīng)驗包括銷售酒類和處理客人關(guān)系 尋找和酒類制造商和酒類關(guān)鍵人物建立良好關(guān)系 可以具備 獎狀

Assist Captain and Management in taking food and beverage orders; retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables; Perform according to standards on table service in assigned station according to restaurants specifications, courteously and efficiently. Assist in the maintenance of the restaurant area and equipment. Work in accordance to Managers and other superior’s request. 負(fù)責(zé)食物酒水的點單；為客人服務(wù)酒精/非酒精飲料和食物。根據(jù)餐廳的特殊情況直接服務(wù)和指揮員工服務(wù)客人。檢查賬單，協(xié)助餐廳區(qū)域的維修和設(shè)備保養(yǎng)

Scope of Position The In-Room Dining Order Taker is responsible for, but not limited to, the overall operations of the In-Room Dining. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 1 year experience in related food and beverage establishment Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 送餐部服務(wù)員負(fù)責(zé)但不局限于送餐部的整體運營。支持團(tuán)隊并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有 1 年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下 工 作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 知曉并堅持上海浦東文華能力的關(guān)鍵點： 使客人感到滿意 如同員工一樣一起工作 促進(jìn)氣候的熱情 做到最好 傳遞股東價值 在規(guī)則下做事 做到有責(zé)任心 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進(jìn)和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先

-           一定的英語口語溝通能力 -           相關(guān)工作經(jīng)驗1年或以上 -           基本的餐飲知識 -           具有服務(wù)熱忱 -           良好的團(tuán)隊合作精神

Scope of Position The Waiter is responsible for, but not limited to, the overall operations of outlets. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 餐飲服務(wù)員負(fù)責(zé)但不局限于整體運營。支持團(tuán)隊并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識

Scope of Position The Banquet Captain is responsible for, but not limited to, the overall management oin Banquet. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 宴會廳主管負(fù)責(zé)但不局限于宴會廳的整體運營。支持團(tuán)隊并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹(jǐn)慎，有組織的方式下 工 作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧，電腦軟件能力（按照要求）和一些酒店的運行知識

崗位職責(zé) 檢查每日活動訂單和工作日志對所有活動和臨時更改做到了如指掌。 ?帶領(lǐng)并指導(dǎo)團(tuán)隊成員對庫存物品和各種設(shè)備設(shè)施進(jìn)行管理級盤點。 ?帶領(lǐng)并指導(dǎo)團(tuán)隊成員擺臺。 ?配合宴會經(jīng)理及副經(jīng)理協(xié)調(diào)宴會活動。 檢查員工到崗情況。 ?幫助員工不斷提高和發(fā)展。 ?問候客人，并和客人從頭至尾溝通活動細(xì)節(jié)，且適時提出合理化建議。 ?向工程部遞交工程維修單。 ?工作結(jié)束后檢查宴會所有區(qū)域，確保廳房和各種設(shè)備設(shè)施的正確擺放并干凈整 潔。 ?告知所有團(tuán)隊成員有關(guān)活動細(xì)節(jié)。督促工作并按高標(biāo)準(zhǔn)執(zhí)行 ?負(fù)責(zé)培訓(xùn)及督促所有員工參加培訓(xùn)活動。 ?能為各種活動做好臺型圖及設(shè)備方面的準(zhǔn)備。 在活動開始前為宴會成員分配工作。 ?能夠高效完成所有正當(dāng)活動需求。 ?能夠勝任所有班次及經(jīng)理安排的工作。 ?能夠處理和準(zhǔn)備臨時工申請。 ?負(fù)責(zé)接管在副經(jīng)理或領(lǐng)班不在時的所有工作。 ?全面掌握各種類型活動的擺臺方法。 ?填寫工作日志給經(jīng)理審批。記錄合理化建議以備改進(jìn)。 崗位要求 有上進(jìn)心。 ?可以流利的用英語溝通。 ?可以獨立的完成工作。 最少2年的宴會領(lǐng)班工作經(jīng)驗。 ?具有中西餐宴會服務(wù)知識。

Scope of Position The Banquet Captain is responsible for, but not limited to, the overall operations in banquet. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Mandatory Have a minimum of 1 year experience in related food and beverage establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our Clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility

崗位職責(zé) 1.關(guān)注宴會時間, 日期, 地點, 客人人數(shù)的改變, 安排員工服務(wù)。 2.負(fù)責(zé)所有座位安排表, 保證餐前準(zhǔn)備的充分, 提前檢查管事部的準(zhǔn)備工作。 3.協(xié)助其助手或員工擺臺,清潔。 4.負(fù)責(zé)重要人物的宴會, 密切注意他們的任何需要。 5.負(fù)責(zé)宴會廳廚房的正常運作, 與行政總廚聯(lián)系以確保出品。 6.在宴會后確認(rèn)所有的宴會帳單已經(jīng)結(jié)清并顯示在帳目上。 崗位要求 1.大專以上學(xué)歷。具有事業(yè)心和責(zé)任感,高尚的職業(yè)道德,良好的紀(jì)律修養(yǎng). 2.有5年以上餐廳管理經(jīng)驗，具有餐飲管理、市場營銷學(xué)等方面知識，中級英語水平。 3.掌握餐廳服務(wù)的標(biāo)準(zhǔn)和要求，了解宴會、會議服務(wù)程序，善于處理各類客人的實際問題。 4.具有很強的語言表達(dá)能力，善于評估員工、培訓(xùn)員工并激勵下屬員工工作。

【崗位職責(zé)】 全面了解相關(guān)的食品、飲料、服務(wù)知識。 確保準(zhǔn)確無誤的將酒店標(biāo)準(zhǔn)和政策傳達(dá)給員工，并執(zhí)行統(tǒng)一的品牌標(biāo)準(zhǔn)。 按照宴會訂單確保所有活動的擺臺。 確保擺臺工作在活動開始前一小時按要求完成。 對各種活動的更改、取消做出及時反應(yīng)。 向活動主辦方負(fù)責(zé)人介紹自己。 及時向員工介紹相關(guān)活動細(xì)節(jié)、特殊要求以及服務(wù)和食品項目。 督促食品和飲料的準(zhǔn)備工作并符合酒店服務(wù)標(biāo)準(zhǔn)。 確保活動后賬單的準(zhǔn)確性并交由客人簽字。 對新入職員工和老員工進(jìn)行培訓(xùn)。 在活動開始之前及時發(fā)現(xiàn)和彌補服務(wù)標(biāo)準(zhǔn)上的不足加以彌補并在之后予以貫徹和執(zhí)行。 按照活動要求有計劃的安排員工工作以確保足夠的餐前準(zhǔn)備時間。 確保所有的設(shè)備設(shè)施的合理擺放、維修及維護(hù)。 對所管轄區(qū)域提出合理化建議意見以不斷提高。 及時更新每日工作報告并向部門負(fù)責(zé)人匯報。 協(xié)助餐飲部經(jīng)理完成宴會推廣活動的宣傳冊。 對有可能舉行的活動隨時保持關(guān)注。 運用關(guān)鍵信息及財務(wù)目標(biāo)評估部門發(fā)展和制定相關(guān)發(fā)展計劃。 隨時對部門收入及相關(guān)成本控制保持關(guān)注。 控制成本并向本部門員工傳達(dá)重要財務(wù)信息。 按照酒店及部門要求合理制定本部門員工年假計劃并執(zhí)行。 及時向員工傳達(dá)酒店重要信息 【崗位要求】 成熟穩(wěn)重，平易近人，形象良好。 可以用英語流利的溝通 可以承受相當(dāng)?shù)墓ぷ鲏毫Α?可以獨立完成工作。 最少7年酒店管理工作經(jīng)驗。 在酒店擔(dān)任相同職務(wù)至少2年以上。 全面的餐飲部運營及中餐、西餐知識。