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  • 三亞 | 10年以上 | 學(xué)歷不限 | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    • 投遞簡(jiǎn)歷
    Key Duties and Responsibilities 主要義務(wù)和職責(zé) To ensure that the quality levels of kitchen production and presentation are maintained at their highest level at all times 確保廚房食品質(zhì)量及出品時(shí)刻保持最高水準(zhǔn) To attend the daily kitchen briefings organized by Vice President Culinary 參與每天由餐飲出品副總裁組織的部門(mén)例會(huì) To demonstrate excellent product knowledge of all food and special functions held at the resort 準(zhǔn)確掌握所有食物的產(chǎn)品知識(shí),以及酒店內(nèi)舉行的特殊活動(dòng) To review monthly forecast and schedule resources accordingly 根據(jù)月度預(yù)測(cè)來(lái)相應(yīng)備料 To ensure menus are updated and seasonal changes are made in conjunction with the menu cycles 確保菜單及時(shí)更新并有季節(jié)性變化? To establishes and maintains smooth work relationships in the kitchen. 確保時(shí)刻控制本廚房食品成本 To conduct regular checks on all food products for any expired item. 定期檢查本廚房?jī)?nèi)有無(wú)任何過(guò)期食品 To supervise the undertaking of physical asset inventories on scheduled month. 監(jiān)督月度固定資產(chǎn)的盤(pán)點(diǎn) To conduct performance appraisals for kitchen employee 指導(dǎo)廚房員工完成績(jī)效考評(píng) To assist in the process of recruiting new employee for the respective kitchen 協(xié)助各廚房招聘新員工 To perform any additional or special duties, as directed by a superior 根據(jù)管理人員的安排,完成其它額外或特殊任務(wù) To maintain the highest levels of personal hygiene and grooming at all times, as per standard 根據(jù)酒店相關(guān)標(biāo)準(zhǔn),時(shí)刻保持個(gè)人衛(wèi)生及形象 To attend all training carried out by the Training Department. 根據(jù)本廚房負(fù)責(zé)人的安排參加培訓(xùn)部的所有培訓(xùn) To ensure excellent communication and working relationships with colleagues are maintained and contribute to the team spirit. 確保同事間維持良好的溝通及工作關(guān)系,倡導(dǎo)團(tuán)隊(duì)精神 To ensure that a safe, hygienically fit the working environment is maintained at all times and reports any concerns or faults immediately to the immediate supervisor. 確保工作環(huán)境的安全及衛(wèi)生,一旦發(fā)現(xiàn)任何隱患或錯(cuò)誤,立即報(bào)告給你的直接上級(jí) ? To ensure all fixed assets and equipment are well maintained. 確保所有固定資產(chǎn)及設(shè)備都保持良好的狀態(tài) ? To ensure all activities are carried out honestly, ethically, and within the parameters of the Chinese Law. 確保在酒店內(nèi)的所有活動(dòng)都做到誠(chéng)實(shí)、有道德并且符合中國(guó)法律 ? To work closely with the HACCP manager? 同食品安全衛(wèi)生經(jīng)理密切合作 ? To make HACCP standards a priority for the department 將食品安全衛(wèi)生相關(guān)規(guī)定和標(biāo)準(zhǔn)作為廚房工作的重點(diǎn) ? To follow the standard recipes given to perfection. 時(shí)刻嚴(yán)格遵守酒店的標(biāo)準(zhǔn)食譜 ? To inform Culinary VP directly if there is any issue with recipes, cooking methods, ingredients, or costing. 如果有關(guān)于食譜、烹飪方法、原材料或成本方面的問(wèn)題,應(yīng)立即通知廚房副總廚等廚房負(fù)責(zé)人?? Competencies 能力要求 Minimum 5 years as cuisine master chef 至少5年主廚經(jīng)驗(yàn) Hotel experience menu and concept creation skill 酒店菜單和概念創(chuàng)作能力 Cost control skill 成本控制技能 Staff management skill 工作人員管理技能 Basic computer skill 基本電腦技能 Control daily order and quality check 控制日常訂單和質(zhì)量檢查 Basic HACCP standards skill 基本HACCP標(biāo)準(zhǔn)技能
  • 三亞 | 5年以上 | 學(xué)歷不限 | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    He/she will be assigned to the tasks in accordance to the standard operating procedures as implemented by the Executive Chef. He/she must ensure that proper hygiene and sanitation in the kitchen are followed and adequate stocks of food supply in the buffet counters. He /she also must display efficient inter department coordination and be involve in trainings. He/she will be assigned to and to show interest in displaying creativity in food displays with the Chef De Cuisine. He/she must ensure that the standard procedures are followed and performed to the highest level of service. He/she will communicate with the guests and share feedbacks with the chef in charge and the management. The feedbacks then will ensure high levels of food and service quality and guest satisfactions are maintained at all times. He/she will abide with the instructions and laws issued by the Chinese authorities, HACCP requirement and company’s set standards whichever is higher in connection to food handling, hygiene and food storage. 根據(jù)行政總廚批準(zhǔn)的標(biāo)準(zhǔn)操作流程來(lái)向其分配任務(wù),必須嚴(yán)格遵守廚房食品安全衛(wèi)生程序。務(wù)必做到能同部門(mén)內(nèi)部高效溝通并參與培訓(xùn),同廚師長(zhǎng)共同革新食物展示。必須確保遵循標(biāo)準(zhǔn)操作流程并提供最高質(zhì)量的服務(wù)。與客人交流并向當(dāng)班廚房負(fù)責(zé)人及管理層反饋客人意見(jiàn),該反饋意見(jiàn)會(huì)不斷提高食品及服務(wù)質(zhì)量和顧客滿意度。關(guān)于食品操作、衛(wèi)生及儲(chǔ)存等問(wèn)題必須遵守中國(guó)法律法規(guī)、食品衛(wèi)生安全要求及酒店相關(guān)規(guī)定。
  • 三亞 | 2年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 員工生日禮物
    • 年底雙薪
    • 包吃包住
    • 領(lǐng)導(dǎo)好
    • 人性化管理
    • 員工健康體檢
    健康管理/體檢 | 100-499人
    發(fā)布于 10-28
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    • 投遞簡(jiǎn)歷
    崗位職責(zé) 1、在熱菜領(lǐng)班的領(lǐng)導(dǎo)下,嚴(yán)格按照菜式規(guī)定烹制各類(lèi)菜肴,保證菜品質(zhì)量; 2、掌握各種菜式的烹制特點(diǎn)和技術(shù)要求,抓好各種菜式的質(zhì)量,使之色、香、味、器具全; 3、熟悉原料、配料、調(diào)料的使用,掌握煎、炸、煲、燜的烹飪技能及制作,了解香、松、軟、肥、濃及酸、甜、苦、辣、咸、鮮等特點(diǎn)及性能; 4、做好燃料、調(diào)料、用具、廚具的準(zhǔn)備工作,保持所有用具的清潔衛(wèi)生; 5、在廚師長(zhǎng)及領(lǐng)班的安排協(xié)調(diào)下,合理分工,完成各大小宴會(huì)筵席的起菜、完成日常散臺(tái)、零臺(tái)的排菜,同時(shí)負(fù)責(zé)粉、面、飯的準(zhǔn)備工作; 6、做好幫上教下,互相協(xié)助的工作,提高廚房的工作效率; 7、嚴(yán)格執(zhí)行衛(wèi)生工作制度,保證菜品衛(wèi)生質(zhì)量; 8、完成上級(jí)交辦的各項(xiàng)任務(wù)。 任職要求: 1、有熱菜/炒鍋工作經(jīng)驗(yàn)一年以上; 2、五官端正,肯吃苦耐勞。
  • 三亞 | 2年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險(xiǎn)一金
    • 帶薪年假
    • 崗位晉升
    • 員工生日禮物
    • 年底雙薪
    • 包吃包住
    • 領(lǐng)導(dǎo)好
    • 人性化管理
    • 員工健康體檢
    健康管理/體檢 | 100-499人
    發(fā)布于 10-23
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    崗位職責(zé): 1、負(fù)責(zé)制作各類(lèi)中式面點(diǎn),如包子、饅頭、餃子、油條等,確保食品質(zhì)量與安全。 2、根據(jù)酒店賓客的需求和口味偏好,不斷創(chuàng)新和改進(jìn)面點(diǎn)的制作工藝和風(fēng)味。 3、維護(hù)后廚整潔與衛(wèi)生,嚴(yán)格遵守食品安全規(guī)定和操作程序。 4、協(xié)助廚師長(zhǎng)進(jìn)行原材料采購(gòu)計(jì)劃的制定和實(shí)施,控制成本并減少浪費(fèi)。 5、與其他廚房團(tuán)隊(duì)成員緊密合作,確保出品效率和服務(wù)質(zhì)量。 6、完成領(lǐng)導(dǎo)交辦的其他相關(guān)工作任務(wù)。 崗位要求: 1、具備一定的中式烹飪或相關(guān)職業(yè)技能培訓(xùn)背景,有相關(guān)工作經(jīng)驗(yàn)者優(yōu)先考慮。 2、熟練掌握各種中式面點(diǎn)的制作方法,能夠獨(dú)立完成工作任務(wù)。 3、對(duì)食品衛(wèi)生和安全有深入的了解和實(shí)踐經(jīng)驗(yàn),能夠嚴(yán)格執(zhí)行清潔和消毒程序。 4、具備良好的團(tuán)隊(duì)合作精神和服務(wù)意識(shí),能夠適應(yīng)高強(qiáng)度的工作環(huán)境并保持積極的工作態(tài)度。 5、身體健康,品行端正,無(wú)不良嗜好,有責(zé)任心和工作熱情。
  • 西廚廚師長(zhǎng)

    1萬(wàn)-1.5萬(wàn)
    三亞 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限

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    • 員工活動(dòng)多
    • 五險(xiǎn)一金
    • 龍頭酒店
    • 晉升快
    • 福利多
    • 包吃住
    • 出國(guó)培訓(xùn)
    • 提成較高
    • 節(jié)日禮物
    • 員工生日禮物
    國(guó)內(nèi)高端酒店/5星級(jí) | 500-999人
    發(fā)布于 11-14
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    • 投遞簡(jiǎn)歷
    - 負(fù)責(zé)整個(gè)西廚房的日常運(yùn)營(yíng)及管理 -?確保出品標(biāo)準(zhǔn)得以有效管控. - 確保食品衛(wèi)生及安全標(biāo)準(zhǔn) - 確保庫(kù)存運(yùn)轉(zhuǎn)良好. -?設(shè)備用具的維護(hù)狀況,及時(shí)報(bào)損及跟進(jìn)維護(hù)和維修 -?及時(shí)匯報(bào)運(yùn)營(yíng)問(wèn)題, 。 - 全面負(fù)責(zé)食品成本, 能源成本及廚具養(yǎng)護(hù). -?積極提高廚房效率, 提高客戶滿意度. - 與餐廳經(jīng)理緊密合作. 崗位要求: - 具有較強(qiáng)的溝通能力 - 工作積極主動(dòng) - 具有較強(qiáng)的團(tuán)隊(duì)合作精神 - 國(guó)際品牌同崗位工作經(jīng)驗(yàn)優(yōu)先考慮
  • 三亞 | 8年以上 | 中技 | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    • 投遞簡(jiǎn)歷
    現(xiàn)招聘零點(diǎn)廚房副廚師長(zhǎng)一名(米其林/黑珍珠背景優(yōu)先); Job Summary 職位簡(jiǎn)述 He/she will assist the Chef De Cuisine to lead, manage, and organize all requirements to the highest standards and in accordance with the standard operating procedures as implemented by the Executive Chef. He/she will ensure proper hygiene and sanitation in the workplace under his jurisdiction, adequate stocks of food supply, inter-department coordination, and training. He/she will carry the full responsibility of the operating equipment including its inventory levels. He/she must ensure to maintain the resort food cost at all times. He/she will ensure and enforce the set service standard procedures by directing, supervising, and motivating staff to perform to the highest level of service. He/she will communicate with the guests and share feedback with the chef in charge and the management. The feedbacks then will ensure high levels of food and service quality and guest satisfaction are maintained at all times. He/she will abide by the instructions and laws issued by the Chinese authorities, the HACCP requirement, and the company’s set standards whichever is higher in connection to food handling, hygiene, and food storage. 根據(jù)總廚批準(zhǔn)的標(biāo)準(zhǔn)操作流程來(lái)協(xié)助廚師長(zhǎng)領(lǐng)導(dǎo)、管理并組織本廚房的工作。管理本廚房員工嚴(yán)格遵守廚房食品安全衛(wèi)生程序,務(wù)必做到能同部門(mén)內(nèi)部高效溝通并參與培訓(xùn)。對(duì)本廚房的設(shè)施設(shè)備負(fù)有全部責(zé)任,包括對(duì)其的盤(pán)點(diǎn)。確保時(shí)刻控制食品成本,通過(guò)指導(dǎo)、監(jiān)督和激勵(lì)本廚房員工來(lái)將服務(wù)質(zhì)量提升至最高水平。與客人交流并向當(dāng)班廚房負(fù)責(zé)人及管理層反饋客人意見(jiàn),該反饋意見(jiàn)會(huì)不斷提高食品及服務(wù)質(zhì)量和顧客滿意度。關(guān)于食品操作、衛(wèi)生及儲(chǔ)存等問(wèn)題必須遵守中國(guó)法律法規(guī)、食品衛(wèi)生安全要求及酒店相關(guān)規(guī)定。 Key Duties and Responsibilities 主要義務(wù)和職責(zé) To ensure that the quality levels of kitchen production and presentation are maintained at their highest level at all times. 確保廚房食品質(zhì)量及出品時(shí)刻保持最高水準(zhǔn) To ensure that the kitchen and working areas are thoroughly clean at all times. 確保廚房及工作區(qū)域時(shí)刻保持潔凈 To presents oneself in a way that enhances the overall guest experience, by adding life and energy into each outlet. 通過(guò)自己的努力,使各餐廳充滿活力和激情,以此提高客人的總體滿意度 To ensures that all mise en place is correctly prepared prior to commencement of service. 確保在開(kāi)始營(yíng)業(yè)前,所有的食品材料都已正確準(zhǔn)備好
  • 三亞 | 1年以上 | 學(xué)歷不限 | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    • 投遞簡(jiǎn)歷
    He/she will be assigned to the tasks in accordance to the standard operating procedures as implemented by the Executive Chef. He/she must ensure that proper hygiene and sanitation in the kitchen are followed and adequate stocks of the food supply in the buffet counters.? 根據(jù)行政總廚批準(zhǔn)的標(biāo)準(zhǔn)操作流程來(lái)向其分配任務(wù),必須嚴(yán)格遵守廚房食品衛(wèi)生程序,確保布菲臺(tái)上食物充足。務(wù)必做到能同部門(mén)內(nèi)部高效溝通并參與培訓(xùn),同廚師長(zhǎng)共同革新食物展示。 現(xiàn)招募零點(diǎn)廚房二級(jí)廚師3人
  • 三亞 | 3年以上 | 學(xué)歷不限 | 提供食宿

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    • 人性化管理
    • 帶薪年假
    • 崗位晉升
    • 五險(xiǎn)一金
    • 包吃包住
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 11-13
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    餅房領(lǐng)班【崗位職責(zé)】 1、協(xié)助廚師長(zhǎng)做好廚房工作的協(xié)調(diào)、組織管理工作; 2、檢查督導(dǎo)員工按標(biāo)準(zhǔn)加工、制作甜品、面包等; 3、具體負(fù)責(zé)每日所需原料的預(yù)訂和質(zhì)量檢查工作; 4、督促檢查員工的儀表儀容、個(gè)人衛(wèi)生及包干區(qū)的衛(wèi)生,做好收尾工作; 5、安排員工值班、輪休,做好各班次間的交接工作; 6、完成上級(jí)安排的的其他工作。 【崗位要求】 1、熱愛(ài)本職工作,工作認(rèn)真踏實(shí); 2、具有一定的餅房知識(shí)和營(yíng)養(yǎng)學(xué)、食品衛(wèi)生知識(shí); 3、熟練掌握餅房加工、制作技術(shù),具有一定的組織管理能力; 4、高中畢業(yè)或具有同等文化程度,有2年餅房工作經(jīng)歷; 5、身體健康,精力充沛。
  • 三亞 | 5年以上 | 學(xué)歷不限 | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    職位簡(jiǎn)述 He/she will assist the Chef De Cuisine to lead, manage and organize all requirements to the highest standards and in accordance to the standard operating procedures as implemented by the Executive Chef. He/she will ensure proper hygiene and sanitation in the work place under his jurisdiction, adequate stocks of food supply, inter–department coordination and training. He/she will carry the full responsibility of the operating equipment including its inventory levels. He/she must ensure to maintain the resort food cost at all times. He/she will ensure and enforce the set service standard procedures by directing, supervising and motivating staff to perform to the highest level of service. He/she will communicate with the guests and share feedbacks with the chef in charge and the management. The feedbacks then will ensure high levels of food and service quality and guest satisfactions are maintained at all times. He/she will abide with the instructions and laws issued by the Chinese authorities, HACCP requirement and company’s set standards whichever is higher in connection to food handling, hygiene and food storage. 根據(jù)行政總廚批準(zhǔn)的標(biāo)準(zhǔn)操作流程來(lái)協(xié)助廚師長(zhǎng)領(lǐng)導(dǎo)、管理并組織本廚房的工作。管理本廚房員工嚴(yán)格遵守廚房食品安全衛(wèi)生程序, 確保布菲臺(tái)上食物充足,務(wù)必做到能同部門(mén)內(nèi)部高效溝通并參與培訓(xùn)。對(duì)本廚房的設(shè)施設(shè)備負(fù)有全部責(zé)任,包括對(duì)其的盤(pán)點(diǎn)。確保時(shí) 刻控制食品成本,通過(guò)指導(dǎo)、監(jiān)督和激勵(lì)本廚房員工來(lái)將服務(wù)質(zhì)量提升至最高水平。與客人交流并向當(dāng)班廚房負(fù)責(zé)人及管理層反饋客 人意見(jiàn),該反饋意見(jiàn)會(huì)不斷提高食品及服務(wù)質(zhì)量和顧客滿意度。關(guān)于食品操作、衛(wèi)生及儲(chǔ)存等問(wèn)題必須遵守中國(guó)法律法規(guī)、食品衛(wèi)生 安全要求及酒店相關(guān)規(guī)定。 工作在零點(diǎn)廚房
  • 三亞 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿

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    • 員工活動(dòng)多
    • 五險(xiǎn)一金
    • 龍頭酒店
    • 晉升快
    • 福利多
    • 包吃住
    • 出國(guó)培訓(xùn)
    • 提成較高
    • 節(jié)日禮物
    • 員工生日禮物
    國(guó)內(nèi)高端酒店/5星級(jí) | 500-999人
    發(fā)布于 11-14
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    【崗位職責(zé)】 1、開(kāi)餐前做好全面的衛(wèi)生工作,認(rèn)真做好自己所負(fù)責(zé)區(qū)域的衛(wèi)生工作,保證提供優(yōu)雅干凈的衛(wèi)生環(huán)境; 2、服從經(jīng)理/主管安排,按照工作程序與標(biāo)準(zhǔn)做好各項(xiàng)開(kāi)餐準(zhǔn)備工作; 3、準(zhǔn)時(shí)參加班前會(huì),熟知領(lǐng)班宣布的每日客人預(yù)訂情況,重要團(tuán)體、宴會(huì)等各種信息,以及酒店部門(mén)的有關(guān)精神; 4、保證開(kāi)餐結(jié)束后的整潔衛(wèi)生,達(dá)到下一次的開(kāi)餐要求,總之做好收尾工作; 5、完成領(lǐng)班交辦的其他工作。 【崗位要求】 對(duì)工作有責(zé)任心,具有相關(guān)工作經(jīng)驗(yàn),工作細(xì)心、耐心。
  • 三亞 | 1年以上 | 學(xué)歷不限 | 提供食宿

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    • 帶薪年假
    • 包吃包住
    • 英語(yǔ)培訓(xùn)
    • 員工獎(jiǎng)勵(lì)認(rèn)可
    • 個(gè)人職業(yè)發(fā)展
    • 酒店交叉培訓(xùn)
    • 員工生日禮物
    • 員工穿梭巴士
    • 五險(xiǎn)一金
    • 崗位晉升
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 10-28
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    Position Overview 職位描述: 像廚房經(jīng)理人一樣確保食品的質(zhì)量。每天檢查廚房備料情況以確保食材的新鮮和質(zhì)量標(biāo)準(zhǔn)。根據(jù)業(yè)務(wù)量分配并跟進(jìn)任務(wù)。總是提倡并確保適當(dāng)?shù)慕】岛桶踩?。在維持和改善食品準(zhǔn)備和展示上精益求精. The Role: 崗位職責(zé): 1.在廚師長(zhǎng)的領(lǐng)導(dǎo)下,按菜式規(guī)定,烹制各種菜式,保證出品質(zhì)量。 2.熟悉各種原材料的名稱(chēng)、產(chǎn)地、特點(diǎn)、價(jià)格、起成率、淡旺季,協(xié)助廚師長(zhǎng)檢查購(gòu)進(jìn)貨源的鮮活、質(zhì)量、數(shù)量必須符合要求,發(fā)現(xiàn)問(wèn)題,及時(shí)向領(lǐng)班、主管匯報(bào)。 3.按廚師長(zhǎng)的分工,完成菜品的制作任務(wù)。 Talent Profile: 要求: 有相關(guān)國(guó)際酒店工作經(jīng)驗(yàn),熟悉廚房部門(mén)的運(yùn)作,有一定的烹飪基礎(chǔ)。
  • 三亞 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限

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    • 員工活動(dòng)多
    • 五險(xiǎn)一金
    • 龍頭酒店
    • 晉升快
    • 福利多
    • 包吃住
    • 出國(guó)培訓(xùn)
    • 提成較高
    • 節(jié)日禮物
    • 員工生日禮物
    國(guó)內(nèi)高端酒店/5星級(jí) | 500-999人
    發(fā)布于 11-14
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    崗位職責(zé)/職位描述 崗位描述 1、負(fù)責(zé)酒店餐飲區(qū)域的運(yùn)營(yíng)與員工工作的日常管理。 2、帶領(lǐng)餐飲區(qū)域(中餐、西餐、宴會(huì))員工完成日常接待工作。 3、負(fù)責(zé)餐飲工作的上傳下達(dá),團(tuán)結(jié)同事,高效有序的開(kāi)展日常工作。 4、關(guān)注新員工相關(guān)動(dòng)態(tài),完成新員工的相關(guān)培訓(xùn)。 5、部門(mén)領(lǐng)導(dǎo)安排的其它工作任務(wù)。 崗位要求 1、態(tài)度好,溝通能力強(qiáng)。工作勤勤懇懇,認(rèn)真負(fù)責(zé)。 2、有一定的全國(guó)各地方菜肴、食品、酒水等方面的知識(shí)。 3、有一定的組織和管理能力,具有熟練的餐飲服務(wù)技能。 4、身體健康,儀表端莊。
  • 三亞 | 1年以上 | 高中 | 提供食宿

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    • 帶薪年假
    • 包吃包住
    • 英語(yǔ)培訓(xùn)
    • 員工獎(jiǎng)勵(lì)認(rèn)可
    • 個(gè)人職業(yè)發(fā)展
    • 酒店交叉培訓(xùn)
    • 員工生日禮物
    • 員工穿梭巴士
    • 五險(xiǎn)一金
    • 崗位晉升
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 10-28
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    The Role崗位職責(zé): Be familiar with menus, foodrecipes and other aspects to recommend various foods and beverages to guests. 要熟知菜單、食品配方及其它方面的知識(shí),以向客人推薦各種食品及飲料 Interact and engage with guests and maintains high quality service standards 與客人互動(dòng)并保持高質(zhì)量的服務(wù)標(biāo)準(zhǔn) Support the daily operation in collaboration withthe restaurant supervisors, assist with monthly forecasting, weekly schedule, etc 與餐廳主管合作并支持日常運(yùn)營(yíng),協(xié)助完成月度預(yù)測(cè)、周計(jì)劃等工作 Handle guest complaints effectively and professionally 有效和專(zhuān)業(yè)地處理客人的投訴 Talent Profile 崗位資質(zhì): Preferably has experience working in eithera luxury restaurant or luxury hotel background 有豪華餐廳或五星級(jí)酒店工作經(jīng)驗(yàn)者優(yōu)先 Master fundamental knowledge of food and beverages and be skilled in service 掌握必需的餐飲酒水知識(shí),有一定的服務(wù)技能 Has a passion for Food & Beverage 對(duì)餐飲有熱情 Loves interacting with guests 喜歡與客人互動(dòng) Basic English Skills 基礎(chǔ)英語(yǔ)能力 A self-starter and a team player 積極主動(dòng),善于團(tuán)隊(duì)合作 Work diligently with a positive attitude and willingness to work hard 工作認(rèn)真,態(tài)度端正,吃苦耐勞
  • 三亞 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限

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    • 員工活動(dòng)多
    • 五險(xiǎn)一金
    • 龍頭酒店
    • 晉升快
    • 福利多
    • 包吃住
    • 出國(guó)培訓(xùn)
    • 提成較高
    • 節(jié)日禮物
    • 員工生日禮物
    國(guó)內(nèi)高端酒店/5星級(jí) | 500-999人
    發(fā)布于 11-14
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    【崗位職責(zé)】 1、 熟知當(dāng)天訂餐情況,注意記錄賓客的特別活動(dòng),應(yīng)及時(shí)向主管匯報(bào)。 2、 替賓客存取保管衣物,并詢問(wèn)有無(wú)貴重物品,貴重物品提醒賓客自行保管。 3、 迎接賓客,引導(dǎo)賓客到預(yù)訂臺(tái)位或賓客滿意的臺(tái)位。 4、 客滿時(shí),負(fù)責(zé)安排好后到的賓客,使賓客樂(lè)于等位。 5、 隨時(shí)注意聽(tīng)取賓客的意見(jiàn),及時(shí)向上級(jí)反映。 6、 隨時(shí)注意在接待工作中的各種問(wèn)題,及時(shí)向上級(jí)反映和協(xié)助處理。 7、 掌握和運(yùn)用禮貌語(yǔ)言,負(fù)責(zé)接聽(tīng)電話,賓客電話訂餐應(yīng)問(wèn)清楚基本信息。 8、 向客人介紹餐廳各式菜點(diǎn)、各種飲品和特式菜點(diǎn),吸引賓客來(lái)餐廳就餐。 【崗位要求】 1、有熟練的服務(wù)技能技巧和一定的應(yīng)變能力,能妥善處理服務(wù)中出現(xiàn)的一般性問(wèn)題。 2、掌握餐廳服務(wù)規(guī)程,了解餐廳各種菜肴的基本特點(diǎn)和簡(jiǎn)單的烹制方法。 3、工作主動(dòng)、熱情、認(rèn)真,責(zé)任心較強(qiáng)。 4、身體健康,儀表端莊。
  • 三亞 | 5年以上 | 大專(zhuān) | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    Job Summary 職位簡(jiǎn)述 To execute and to assist the F&B Division in managingtrainings and development function of the department ensuring that all,service and performance targets are achieved. 執(zhí)行并協(xié)助餐飲部管理部門(mén)的培訓(xùn)和發(fā)展職能,確保所有服務(wù)和績(jī)效目標(biāo)得以實(shí)現(xiàn)。? Key Duties and Responsibilities 主要義務(wù)和職責(zé) §Identifies departmental training needs and coordinate improvementplans with departmental trainers 確定各部門(mén)的培訓(xùn)需求與部門(mén)培訓(xùn)師協(xié)調(diào)改進(jìn)計(jì)劃。 §To facilitate customer service, supervisory and skills trainingworkshops 方便客戶服務(wù),管理和技能培訓(xùn)的學(xué)習(xí)。 §Attend daily Food & Beverage operations meeting and share necessaryinformation of training and development of colleagues 參加日常會(huì)議室的操作和分享同事的培訓(xùn)和發(fā)展必要的信息 §Monitor and ensure that departmental trainings are conductedconsistently. 監(jiān)控并確保部門(mén)進(jìn)行持續(xù)培訓(xùn)。 §Manage and assist cross training initiatives within Food &Beverage 在餐飲部管理和協(xié)助交叉培訓(xùn)計(jì)劃 §Assist and prepare training plans for Internship, managementtrainees and new joiners program within Food & Beverage Division 協(xié)助并準(zhǔn)備管理培訓(xùn)及新員工的培訓(xùn)計(jì)劃 §Manage and facilitate departmental trainings for the Food &Beverage Division 管理和協(xié)助餐飲部的部門(mén)培訓(xùn) § Facilitate delivery of training programs as required by Learning andDevelopment of Atlantis Sanya 由三亞亞特蘭蒂斯學(xué)習(xí)和發(fā)展部來(lái)促進(jìn)培訓(xùn)項(xiàng)目。 § Ensures and monitor that monthly on the job trainings are in placed ineach area of the Food & Beverage Division. 保證和監(jiān)控,按部門(mén)的要求每月對(duì)崗位培訓(xùn)分區(qū)。 § Assigns and nominate management colleagues for off the job trainings asper requirement of Atlantis Sanya 根據(jù)三亞亞特蘭蒂斯的要求,指定管理人員進(jìn)行工作培訓(xùn) § Ensure departmental training targets are monitored and achieved aligningwith resort training targets 確保部門(mén)培訓(xùn)目標(biāo)得到監(jiān)控,并達(dá)到與度假培訓(xùn)目標(biāo)相一致的水平? § Coordinatewith Learning & Development to ensure consistency of trainings in the Food& Beverage Division of Atlantis Sanya 與學(xué)習(xí)與發(fā)展協(xié)調(diào),確保亞特蘭蒂斯酒店餐飲部培訓(xùn)的一致性 § Utilize all development plans from Individual Performance Appraisalsthat individual team members’ requirements are achieved and that individual anddepartmental goals are followed through. 利用個(gè)人績(jī)效評(píng)估的所有發(fā)展計(jì)劃,個(gè)別團(tuán)隊(duì)成員的需求達(dá)到了,個(gè)人和部門(mén)的目標(biāo)同時(shí)實(shí)現(xiàn)。 § Conducts audit and assessment to individual team members related totraining needs and analysis. Assessments must follow LQA/IFH Mystery Shopperstandards 進(jìn)行審計(jì)和評(píng)估團(tuán)隊(duì)成員個(gè)人相關(guān)的培訓(xùn)需求分析。評(píng)估必須遵循 LQA/神秘顧客的標(biāo)準(zhǔn). § Conduct andfacilitate internal colleagues surveys for Food & Beverage Division allyear round to ensure it aligns with annual ‘CES’ 對(duì)公司內(nèi)部餐飲部員工進(jìn)行全年的調(diào)查,以確保其與每年的“CES”保持一致 § Ensures that all employees are fully conversant and product knowledge isup to date with the hotels facilities and services. 確保所有員工完全熟悉產(chǎn)品知識(shí)是最新的酒店設(shè)施和服務(wù)。 § Conduct a monthly product knowledge tests to maintain colleagues productknowledge levels 每月給同事進(jìn)行產(chǎn)品知識(shí)測(cè)試。 § Assist Departmental Trainers in their development and monitors theeffectiveness of their trainings 協(xié)助部門(mén)培訓(xùn)師發(fā)展并監(jiān)督他們的培訓(xùn)效果 § Assist,Formulate and Implements Quality Core Processes within Food & Beverage suchas formulating necessary Standards and Procedure required by the business. 協(xié)助、制定和實(shí)施內(nèi)部的質(zhì)量核心流程,如制定業(yè)務(wù)所需的標(biāo)準(zhǔn)和程序。 § Ensures and verifies that guests are receiving the best possible serviceavailable within the Front of House Operations that employees projectprofessionalism and are well trained and provide friendly and efficientservice, maintaining an atmosphere of tranquility. 確保并確認(rèn)客人正在接受最有效的服務(wù),在他們的工作前,員工們都是專(zhuān)業(yè)的,受過(guò)良好的培訓(xùn),提供友好和高效的服務(wù),保持一種安靜的氛圍 § Verifies constantlythat the physical product in all aspects is consistent with the hotelstandards. 不斷地驗(yàn)證所有方面的產(chǎn)品是否符合酒店的標(biāo)準(zhǔn)。 § Ensures that all policies and procedure in regards to staff appearance,hygiene and sanitation are enforced. 確保所有有關(guān)人員外表、衛(wèi)生和環(huán)境衛(wèi)生的政策和程序都得到執(zhí)行 § Handles Food& Beverage Operational issues whenever required, including Resort &Avenue outlets, ensuring guest satisfaction at all time. 在需要的時(shí)候處理餐飲部運(yùn)營(yíng)問(wèn)題,包括酒店主樓及美食大道的所有餐飲點(diǎn),確??腿说臐M意
  • 三亞 | 3年以上 | 學(xué)歷不限 | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    Job Summary 工作職能總結(jié) Assist the Restaurant Manager/Assistant Manager to plan, organize and direct all processes of the outlet to ensure the outlet provides quality Food and Beverage service that is consistent with the Standard Operating Procedures (SOP) and achieves maximum revenue and profit in line with the budget and forecast. 協(xié)助餐廳經(jīng)理/副經(jīng)理計(jì)劃、組織和指導(dǎo)餐廳的所有流程,確保餐廳提供符合標(biāo)準(zhǔn)操作程序的優(yōu)質(zhì)餐飲服務(wù),可以實(shí)現(xiàn)預(yù)算和預(yù)測(cè)最大的利潤(rùn). Key Duties and Responsibilities 關(guān)鍵角色和職責(zé) Adheres to standards and procedures within his operation and ensures that all colleagues activities support the Atlantis Quality Standards 遵守運(yùn)作崗位上的標(biāo)準(zhǔn)和程序,并確保所有的同事都遵守與支持亞特蘭蒂斯的質(zhì)量標(biāo)準(zhǔn)。 Provides hands-on support and assistance to colleagues to ensure the highest levels of dining service and courtesy are provided to guests. 親自實(shí)踐支持與幫助同事確保證為客人提供最高水平的服務(wù)。 Follows the sequence of service ensuring every step is covered to provide guests with the best dining experience possible. 遵循服務(wù)的順序以確保為客人提供最佳就餐體驗(yàn)。 招聘需求: 零點(diǎn)餐廳資深主管 1名 中餐廳主管 3名
  • 三亞 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限

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    • 員工活動(dòng)多
    • 五險(xiǎn)一金
    • 龍頭酒店
    • 晉升快
    • 福利多
    • 包吃住
    • 出國(guó)培訓(xùn)
    • 提成較高
    • 節(jié)日禮物
    • 員工生日禮物
    國(guó)內(nèi)高端酒店/5星級(jí) | 500-999人
    發(fā)布于 11-14
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    崗位要求 1、精通酒水的業(yè)務(wù)知識(shí); 2、具有較強(qiáng)的溝通能力; 3、具有酒水專(zhuān)業(yè)管理等方面的專(zhuān)業(yè)知識(shí);熟悉酒水采購(gòu)、儲(chǔ)藏和餐廳服務(wù)全過(guò)程 4、有較強(qiáng)的管理協(xié)調(diào)能力
  • 三亞 | 3年以上 | 大專(zhuān) | 提供食宿

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    • 帶薪年假
    • 包吃包住
    • 英語(yǔ)培訓(xùn)
    • 員工獎(jiǎng)勵(lì)認(rèn)可
    • 個(gè)人職業(yè)發(fā)展
    • 酒店交叉培訓(xùn)
    • 員工生日禮物
    • 員工穿梭巴士
    • 五險(xiǎn)一金
    • 崗位晉升
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 10-28
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    Job Title: Bar Supervisor 職位名稱(chēng):酒吧主管 Department:Food&Beverage 部門(mén):餐飲部 Reports to:Bar Manager 匯報(bào)對(duì)象:酒吧經(jīng)理 Position Level: Supervisor 職位級(jí)別:主管 Position Overview 崗位概況 The Food & Beverage supervisor’s main responsibility is to promote team work and developing loyalty people by leading, supporting and coaching all service colleagues during preparation, service and after service. They represent the restaurant, the Resort and Capella Hotel brand and must be impeccably groomed with good posture and competent communications skills. The supervisor shall not only know the products and services the restaurant provides but also shall be able to answer any question the guest may have about other restaurants and the Resort. 餐飲部主管的主要職責(zé)是促進(jìn)團(tuán)隊(duì)合作并培養(yǎng)有激情的員工,通過(guò)引導(dǎo),支持及輔導(dǎo)所有的服務(wù)成員在準(zhǔn)備,服務(wù)過(guò)程中及服務(wù)過(guò)后如何讓客人感到驚喜。他們代表著餐廳及酒店的品牌形象,整潔的儀容儀表和良好的溝通能力是必備的。 這個(gè)職位不僅要了解餐廳的產(chǎn)品及服務(wù)知識(shí),還要為賓客提出的所有問(wèn)題竭盡全力的提供幫助。 The Role: 崗位職責(zé) Reports directly to the Restaurant Manager and represents in absence. 直接匯報(bào)給餐廳經(jīng)理并在其不在時(shí)代表他 Provide functional assistance and direction to the F&B operation as assigned. 協(xié)助及指導(dǎo)相關(guān)餐飲營(yíng)運(yùn) Assists the Manager, Restaurant in maximizing profitability by enhancing sales, control cost and preparing annual operating budget. 通過(guò)提高銷(xiāo)售,控制成本和準(zhǔn)備年度運(yùn)營(yíng)預(yù)算來(lái)幫助餐廳經(jīng)理實(shí)現(xiàn)利潤(rùn)最大化 Co-ordinate functions and activities with all Resort department heads. 協(xié)助酒店各部門(mén)負(fù)責(zé)人進(jìn)行相關(guān)營(yíng)運(yùn)和活動(dòng) Is passionate about his role and creates a sound, strong, respectful and thoughtful relationship with all colleagues and helps them to develop to their maximum potential. 對(duì)自己的工作充滿激情,與所有同事建立起良好的、強(qiáng)烈的、相互尊重和體貼的關(guān)系,并幫助他們發(fā)展到最大的潛能 Takes ownership on all assets, controls, reports breakage and losses in the restaurant, reports them to Manager, Restaurant and collaborates with respective departments on future preventive measures. 負(fù)責(zé)所有資產(chǎn),控制和匯報(bào)餐廳的破損及丟失,匯報(bào)給餐廳經(jīng)理以便于制定未來(lái)的預(yù)防措施 Talent Profile: 學(xué)歷要求 High school and above?高中及以上學(xué)歷 Work Experience 工作經(jīng)驗(yàn) Approximately 2-3 years’ experience as Bar Supervisor of Captain?? 2-3年及以上酒吧主管或領(lǐng)班相關(guān)崗位工作經(jīng)驗(yàn) Set Skills 技能要求 Highly effective interpersonal, written and verbal communication skills 良好的人際交往能力和書(shū)面口頭溝通表達(dá)的能力 Highly organized and able to prioritize and meet deadlines in a fast-paced environment 在快節(jié)奏工作環(huán)境中良好的組織,顧全大局及吃苦耐勞的能力 Excellent command of Mandarin and English, written and verbal 流利的普通話及英語(yǔ), 書(shū)面及口頭 Computer literacy a must, with a highly proficient knowledge of Word, Excel, Word, Outlook and PowerPoint. 精通使用辦公軟件,如Word, Excel, Word, Outlook and PowerPoint. Qualifications and relevant certifications 資格認(rèn)證及相關(guān)資質(zhì)證書(shū) Self-confident, creative and proactive, able to prioritize and make effective decisions 自信,有創(chuàng)造力,積極主動(dòng),能夠顧全大局并做出有效的決策
  • 三亞 | 5年以上 | 大專(zhuān) | 提供食宿

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    • 包吃包住
    • 管理規(guī)范
    • 人性化管理
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 節(jié)日禮物
    • 五險(xiǎn)一金
    • 崗位晉升
    • 技能培訓(xùn)
    國(guó)際高端酒店/5星級(jí) | 2000人以上
    發(fā)布于 11-14
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    Job Summary 工作職能總結(jié) As a Restaurant Manager your role is to assist the Assistant Director/Director of Food and Beverage in achieving the stated objectives in sales, cost control and employee retention whilst ensuring the highest standard of guest experience. 作為餐廳經(jīng)理,您的角色是協(xié)助餐飲副總監(jiān)/餐飲總監(jiān)達(dá)成銷(xiāo)售,成本控制和員工保留的既定目標(biāo),同時(shí)確??腿梭w驗(yàn)的最高標(biāo)準(zhǔn)。 Key Duties and Responsibilities 關(guān)鍵角色和職責(zé) Ensure guests are welcomed by staff, seated and attended to warmly and courteously at all time and address guest issues during service according to company procedure. 確保客人受到員工的及時(shí)歡迎,一直熱情周到,并根據(jù)公司政策及標(biāo)準(zhǔn)解決客戶問(wèn)題。 Maintain a complete understanding of all policies, procedures, standards, specifications, guidelines and training programmes. 確保對(duì)所有政策,程序,標(biāo)準(zhǔn),規(guī)格,準(zhǔn)則和培訓(xùn)計(jì)劃時(shí)刻有著全面深刻地了解。 Ensure company objectives are achieved in regards to sales, service, quality, appearance and sanitation of the establishment through the training of employee’s whist maintaining a positive and productive working environment. 通過(guò)培訓(xùn)員工的維持積極和富有成效的工作環(huán)境來(lái)確保企業(yè)的銷(xiāo)售,服務(wù),質(zhì)量,外觀和衛(wèi)生設(shè)施的目標(biāo)。 Oversee employment performance appraisals are followed and completed on a timely basis. 監(jiān)督員工績(jī)效考核按時(shí)跟進(jìn)和完成。 Ensure reservations are maximised within the restaurant in liaison with Reception and the central reservations team. 與前臺(tái)接待及預(yù)定中心一起協(xié)作以確保餐廳預(yù)訂量最大化。 Maintain a comprehensive knowledge of the menu and an understanding of the wine list up selling to guests when appropriate. 保持對(duì)餐廳菜單的全面了解,并懂得運(yùn)用正確的葡萄酒知識(shí),以便在適當(dāng)時(shí)向客人積極銷(xiāo)售產(chǎn)品。 Proactively communicate with the kitchen regarding menu changes, availabilities and specials. 隨時(shí)主動(dòng)與廚房團(tuán)隊(duì)交流溝通菜單的更改、菜品的可用性及每日特薦菜品等信息。 Ensure adherence to cash handling and reconciliation procedures in accordance with company policy. 確保現(xiàn)金處理和對(duì)賬程序嚴(yán)格遵守公司規(guī)定并按照政策執(zhí)行。 Identify business opportunities which provide greatest return on investment aligned with company strategy. 尋找符合公司戰(zhàn)略的最大投資回報(bào)商業(yè)潛在機(jī)會(huì)。 Manage relevant reporting and analysis of the outlet to ensure cost effective goals are being met and surpassed. 管理餐廳的相關(guān)報(bào)告和分析,以確保成本效益目標(biāo)的達(dá)成并努力超越。 Maintain responsibility for leading, inspiring and motivating the restaurant team to achieve workforce stability, productivity and loyalty. 保持對(duì)領(lǐng)導(dǎo)、鼓勵(lì)和激勵(lì)餐廳團(tuán)隊(duì)的責(zé)任,保證員工工作的穩(wěn)定性、效率以及忠誠(chéng)度。 Works as a team, liaises and coordinates with team, peers and other senior managers of all divisions 以良好的團(tuán)隊(duì)意識(shí)與團(tuán)隊(duì)成員及別部門(mén)管理層進(jìn)行有效協(xié)調(diào)溝通。 Executes any other work or responsibility within his scope of duty given by the superior 協(xié)助上級(jí)執(zhí)行完成相應(yīng)職責(zé)工作。
  • 三亞 | 2年以上 | 學(xué)歷不限 | 提供食宿

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    • 帶薪年假
    • 包吃包住
    • 英語(yǔ)培訓(xùn)
    • 員工獎(jiǎng)勵(lì)認(rèn)可
    • 個(gè)人職業(yè)發(fā)展
    • 酒店交叉培訓(xùn)
    • 員工生日禮物
    • 員工穿梭巴士
    • 五險(xiǎn)一金
    • 崗位晉升
    國(guó)際高端酒店/5星級(jí) | 100-499人
    發(fā)布于 10-28
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    Position Overview: 職位描述: The supervisor’s main responsibility isto promote team work and developing loyalty people by leading, supporting andcoaching all service colleagues during preparation, service and after service.They represent the restaurant, the Resort and Capella Hotel brand and must beimpeccably groomed with good posture and competent communications skills. Thesupervisor shall not only know the products and services the restaurantprovides but also shall be able to answer any question the guest may have aboutother restaurants and the Resort. 主管的主要職責(zé)是促進(jìn)團(tuán)隊(duì)合作并培養(yǎng)有激情的員工,通過(guò)引導(dǎo),支持及輔導(dǎo)所有的服務(wù)成員在準(zhǔn)備,服務(wù)過(guò)程中及服務(wù)過(guò)后如何讓客人感到驚喜。他們代表著餐廳及酒店的品牌形象,整潔的儀容儀表和良好的溝通能力是必備的。這個(gè)職位不僅要了解餐廳的產(chǎn)品及服務(wù)知識(shí),還要為賓客提出的所有問(wèn)題竭盡全力的提供幫助。 The Role: 崗位職責(zé) 1.??? Constantly monitor colleague performance in all phases of service andjob functions following departmental standards 遵循部部門(mén)標(biāo)準(zhǔn)持續(xù)關(guān)注同事在各個(gè)服務(wù)階段及工作職能中的表現(xiàn) 2.??? Assist Assistant Manager to conduct formal colleague training programon food and beverages and service standard and takes ownership on AssistantManagers absence 協(xié)助副經(jīng)理進(jìn)行員工培訓(xùn),包括食品和酒水以及服務(wù)標(biāo)準(zhǔn),當(dāng)副經(jīng)理不在時(shí),替代其工作職責(zé)。 3.??? Monitor guest reactions and confer frequently with service colleague toensure guest satisfaction.? Review guestfeedback with Assistant Manager to check on guest satisfaction and offerfurther assistance 觀察客人的反應(yīng)并保持時(shí)常服務(wù)同事的溝通以確??腿说臐M意度,與副經(jīng)理一起查看 4.??? To ensure all colleague answers telephone with corrects telephoneetiquette 確保所有同事使用正確的電話禮儀接聽(tīng)電話 5.??? Anticipate guests’ needs, respond promptly and acknowledge all guests,however busy and whatever time of day.?Promote positive, thoughtful and respectful guest relations at all times 預(yù)見(jiàn)客人的需求,適當(dāng)回復(fù)及回應(yīng)客人,無(wú)論何時(shí)無(wú)論多忙。與客人建立積極,體貼,尊重的客戶關(guān)系 6.??? Monitor and handle feedback and informs restaurant managementimmediately and takes responsibility that further actions are taken to ensureguest satisfaction 監(jiān)控及處理客人反饋并及時(shí)告知餐廳管理層,負(fù)責(zé)后續(xù)行動(dòng)以確??腿藵M意度 7.??? Ensure all closing duties for colleagues are completed before colleaguesigns out 確保同事在離開(kāi)前完成所有收檔工作 8.??? Provide feedback to colleague on their performance. Informs restaurantmanagement on a regular basis 對(duì)同事的工作給予反饋,并定期匯報(bào)給餐廳管理層 9.??? Complete work orders for maintenance repairs and submit to Engineering.Contact Engineering directly for urgent repairs 填寫(xiě)工程維修單并交至工程部。緊急維修直接聯(lián)系工程部 10.? Document pertinent information in restaurant log book 記錄相關(guān)信息至餐廳交接班本上 11.? Complete all administrative and closing duties in accordance withrestaurant standards 根據(jù)餐廳標(biāo)準(zhǔn)完成所有行政事務(wù)及關(guān)檔工作 12.? Complete and direct scheduled inventories 完成和安排倉(cāng)庫(kù)存儲(chǔ) 13.Do any special assignment assigned bythe Banquet Manager and Banquet Assistant Manager 協(xié)助完成宴會(huì)廳經(jīng)理和宴會(huì)廳副經(jīng)理交辦的其它事務(wù) Talent Profile: 任職資格: Education 學(xué)歷:? High Schooland above. 大學(xué)及以上 Experience經(jīng)驗(yàn): Approximately 2-3 years’ experience asCaptain / Supervisor 2-3年及以上領(lǐng)班或主管相關(guān)崗位工作經(jīng)驗(yàn) Licenses or certificates相關(guān)證書(shū): No special licensesrequired. 不需要特別證書(shū) Grooming 儀容儀表: All employees must maintain a neat, clean and well groomed appearance (specificstandards available). 所有員工必須保持整潔干凈的形象。 Other 其他: Additional language ability preferred. 具有其他語(yǔ)言能力將優(yōu)先考慮。
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