1.?????To be responsible for the overall operation of the Fitness Centerwhich include the swimming pool, sauna, locker facilities and pool bar.
負(fù)責(zé)健身中心的運(yùn)營(yíng)包括游泳池、桑拿、更衣室設(shè)備和吧臺(tái)。
2.?????To coordinate training activities on a weekly, monthly schedule.
參與每周和每月的培訓(xùn)
3.?????To be fully familiar with all the Hygienic requirements set by bothlocal government and Marriott standards.
熟悉當(dāng)?shù)卣腿f(wàn)豪的衛(wèi)生標(biāo)準(zhǔn)。
4.?????Assist in inventorying facility equipment.
協(xié)助對(duì)設(shè)施設(shè)備進(jìn)行盤(pán)點(diǎn)。
5.?????Operate the pool bar in a professional manner and meet the beveragerequirements according to? local laws.
以專(zhuān)業(yè)的態(tài)度維持健身房的運(yùn)作并符合地方對(duì)飲料的有關(guān)規(guī)定。
6.?????Ensure all fitness equipment is well maintained in clean andworking order.
確保健身房設(shè)備的清潔和正常工作。
7.?????Familiar with the use of facilities and equipment in order toprovide guests with accurate information.
熟悉設(shè)施設(shè)備的使用,以便向客人提供準(zhǔn)確的信息。
8.?????Ensure all associates to follow and conform to the Fitness Centerrules and regulations.
遵守并保持健身中心的規(guī)定。
9.?????Inventory counting and ensure the proper amount of towels, linen,bathrobe and other Fitness Center daily supplies.
清點(diǎn)貨存,維持毛巾、布草、浴衣和其他物品的正確數(shù)量。
10.??Department inventory control in order to minimize loss, such astowels, robes, slippers, etc.
控制部門(mén)的物品,如毛巾、浴衣、拖鞋的遺失。盡可能的減少損失。
11.??To ensure all staff are knowledgeable to answer all questions andrequests regarding to the Fitness Center in English or Mandarin.
確保能用英語(yǔ)或普通話(huà)應(yīng)答客人有關(guān)健身中心的問(wèn)題和要求。
12.??To maintain the grooming, personal hygiene and dress code on a dailybasis in according to the property standard
根據(jù)北京中關(guān)村東升科技園萬(wàn)麗酒店的規(guī)定遵守著裝、儀容儀表及個(gè)人衛(wèi)生。
13.??Ensure all staff are well trained on all emergency situations andare prepared for any fire evacuations.
確保都受到緊急情況處理程序的培訓(xùn),并對(duì)火警疏散做好準(zhǔn)備。
14.??Ensure the safety and security of all guests and fellow associatesin order to provide a proper safe working area.
確保所有客人和同事的安全,提供一個(gè)安全的工作區(qū)域。
15.??Report and create log of all security incidents and accidents inaccordance to hotel requirements.
按照酒店要求記錄、報(bào)告安全事故。
16.??Ensure all areas of the Fitness Center are well maintained to avoidany safety concerns for guests and associates.
確保健身中心區(qū)域被很好地維護(hù)并避免對(duì)客人和員工會(huì)造成隱患的安全問(wèn)題。
17.??Communicate effectively to your shift leader and manager.
與你的主管和經(jīng)理以及同事之間保持有效的溝通。
18.??Make suggestions and provide ideas to improve guest service.
為提高對(duì)客服務(wù)提供建議。
19.??Resolve guest and employee concerns and seek solutions in time.
發(fā)現(xiàn)客人和員工的各種問(wèn)題并尋找解決措施。
20.??Work closely with other sections and departments for in-timeinformation sharing to ensure proper guest delivery of services on a consistentbasis.
和其他部門(mén)緊密合作并分享信息以確保向客人提供持久的服務(wù)。
21.??Assist and cooperate with B&F department on pool bar service.
協(xié)助飲餐部提供泳池吧餐飲服務(wù)。
22.??Know the hotel so facilities to promote and sell to guests.
了解酒店所有設(shè)施,以促進(jìn)和出售給客人。
23.??Make sure qualified people use fitness facilities such as hotelguests, members and more
確保有資格的人使用健身設(shè)施,如住店客人、會(huì)員等。
24.??Correctly process the checkout
正確處理結(jié)賬程序。
25.??Depending on your needs, lead and help guests reach where they wantto go.
根據(jù)客人的需要,引領(lǐng)并幫助客人到達(dá)他們想去的地方。
26.??Learn about the latest hotel information to provide guests with informationservices.
了解酒店最新的信息,以便為客人提供信息服務(wù)。