rovide prompt, efficient and courteous services to guests, members and visitors
向客人、會員和來訪者提供及時、高效和禮貌的服務(wù)。
Maintain Health Club facilities according to set standards of order and cleanliness
按照既定次序和清潔標(biāo)準來維護健身俱樂部設(shè)施。
Report repairs and maintenance problems to supervisor
向主管匯報維修和保養(yǎng)問題。
Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
熟悉酒店的設(shè)施、活動、設(shè)備、服務(wù)和其它相關(guān)情況,以便向客人提供準確信息。
Be knowledgeable about all hotel facilities in order to promote and sell them to guests
熟知酒店所有設(shè)施,以便向客人進行推銷。
Ensure guests amenities, towels, linen and other guests needs have ample supply
確保充分供應(yīng)客人的用品、毛巾、布草等。
Follow hotel procedures in relation to pool towel issue and retrieval
遵守酒店關(guān)于泳池毛巾的發(fā)放和回收的工作程序。
Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
與關(guān)聯(lián)部門,如洗衣房、客房部和工程部進行溝通,以向客人提供上乘服務(wù)。
Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
為客人、會員和已登記的兒童開展活動與服務(wù),對其做相關(guān)說明并提醒其注意安全。
Abide by rules and regulations and policies and procedures of hotel
遵守酒店的各項規(guī)章制度、政策和工作程序。
Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
對游泳池進行定期視察,以確保其達到清潔標(biāo)準。
Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure?
就游泳池、Spa和體育館的使用向客人和來訪者正確收費,并按照工作程序?qū)①M用計入房間帳單。
Attend scheduled training
參加排定的培訓(xùn)活動。
Participate actively in employee activities
積極參加員工活動。
Adhere to specified hygiene and personal appearance standards
遵守規(guī)定的衛(wèi)生和個人儀容標(biāo)準。
Participate in activities concerning protection of environment
參加與環(huán)保相關(guān)的活動 。
Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
確保只允許符合資格的人員使用相關(guān)設(shè)施,如住店客人、會員和交付入場費的客人。