Job Purpose:
工作目的
1.
To keep an accurate record of all amounts due to hotel from guests, credit card companies, and employees.
準(zhǔn)確記錄客人、信用卡公司和員工應(yīng)付給酒店的所有賬目金額。
2.
To provide accurate statement on a timely basis.
及時提供準(zhǔn)確的對賬單。
KEY RESULT AREAS
主要工作職責(zé)
1.
To post all accurate charges and credits to various city ledger account on a timely basis.
(To transfer city ledger from Front Office module to AR module and post the details of charge to each account on a daily basis)
及時、準(zhǔn)確地將費(fèi)用和信用錄入各掛賬賬戶。(將掛賬從前廳模塊轉(zhuǎn)到應(yīng)收模塊并每天將詳細(xì)費(fèi)用錄入各賬戶)
2.
To fax folio to guest and travel agent in the next working day.
于下一工作日將賬單傳真給客人和旅行社。
3.
To post the invoices with Statement of Account on a weekly basis.
每周錄入發(fā)票和對賬單。
4.
To send the first Reminder for account outstanding over 30 days.
To send 2nd reminder 7 days after the first reminder and to send the 3rd reminder 7 days after the 2nd reminder.
如賬款逾期30天未付,寄出第一封催款函。第一封催款函寄出7天后,寄出第二封催款函,并在第二封催款函寄出7天后,寄出第三封催款函。
5.
To forward the overdue accounts to Financial Controller for immediate recovery action.
將逾期未付賬款轉(zhuǎn)給財(cái)務(wù)總監(jiān)以立即采取追款行動。
6.
To control, record, post to Opera, and balance all Advance Deposits.
管理、記錄所有預(yù)付款,錄入Opera系統(tǒng)并作結(jié)算。
7.
To respond to guests’ or travel agents’ queries and account disputes. In case of a rebate, a rebate voucher will be issued by Income Auditor and approved by FC.
處理客人或旅行社的詢問和賬目糾紛。如有減免單,由收入審計(jì)開具減免單憑據(jù)并取得財(cái)務(wù)總監(jiān)的批準(zhǔn)。
8.
To prepare the amended guest folio after the adjustments made in Opera. Any modification, change, or adjustment made to the context of folio or F&B bill shall be approved by FC.
在Opera系統(tǒng)中做出調(diào)整后,準(zhǔn)備修正后的客人賬單。對賬單內(nèi)容或餐飲賬單做出的任何修正、修改或調(diào)整,都必須得到財(cái)務(wù)總監(jiān)的批準(zhǔn)。
PERSONAL SPECIFICATION
個人能力描述
·
Good English Language skills
良好的英語語言技能
·
Strong communication skills
良好的溝通技巧
·
Strong organizational skills
組織能力突出
·
Detailed knowledge of working practices of Receivables
應(yīng)收賬款實(shí)踐知識豐富
·
Strong administrative skills
行政能力突出
·
Computer literate
具備電腦知識
·
Ability to cope with pressure
抗壓力強(qiáng)