工作內(nèi)容： 負(fù)責(zé)公司酒店的全面管理和維護(hù)，確保酒店客戶體驗(yàn)和運(yùn)營目標(biāo)的實(shí)現(xiàn)。主要職責(zé)包括： - 制定并執(zhí)行酒店房務(wù)工作計(jì)劃，確保房間整潔、設(shè)備齊全，以及正確的房價(jià)策略； - 管理和監(jiān)督酒店客房、前廳等的運(yùn)營； - 確保酒店客戶滿意度得到有效控制，對客戶投訴進(jìn)行及時(shí)處理和反饋； - 制定并執(zhí)行酒店費(fèi)用控制計(jì)劃，確保酒店成本控制在預(yù)算范圍內(nèi)； - 確保酒店員工的工作時(shí)間、輪班計(jì)劃并指導(dǎo)員工； - 制定和更新酒店標(biāo)準(zhǔn)化操作手冊，并確保其實(shí)施； - 對酒店設(shè)備、設(shè)施進(jìn)行定期的檢查和維護(hù)，確保它們始終保持良好的工作狀態(tài)； - 制定并執(zhí)行酒店安全和環(huán)保政策，確保酒店員工和客戶的安全和環(huán)保； - 確保遵守國家和地方政策，以及酒店所在行業(yè)的相關(guān)法規(guī)和標(biāo)準(zhǔn)； - 完成其他由公司領(lǐng)導(dǎo)交辦的任務(wù)。 職位要求： - 高星級(jí)酒店10年以上工作經(jīng)驗(yàn)，5年以上同等崗位經(jīng)驗(yàn)； - 具備較強(qiáng)的溝通、協(xié)調(diào)和領(lǐng)導(dǎo)能力，具備團(tuán)隊(duì)協(xié)作精神； - 具有較強(qiáng)的數(shù)據(jù)分析和處理能力，能夠?qū)频赀\(yùn)營數(shù)據(jù)進(jìn)行分析和優(yōu)化； - 崇明包食宿，每周有班車回市區(qū)。

笙美旗下酒店房務(wù)板塊工作： 酒店主要業(yè)態(tài)：大型度假綜合體，城市精品商務(wù)（100間以上)，健康野奢度假。特尋覓房務(wù)板塊的人選儲(chǔ)備。 房務(wù)總監(jiān)職業(yè)規(guī)劃目標(biāo)是運(yùn)營總監(jiān)和駐店經(jīng)理 行政管家職業(yè)規(guī)劃目標(biāo)是房務(wù)總監(jiān)/賓客服務(wù)總監(jiān) 前廳部經(jīng)理職業(yè)規(guī)劃目標(biāo)是房務(wù)總監(jiān)/賓客服務(wù)總監(jiān)/收益總監(jiān) 要求： 1、目前在國內(nèi)國際高星級(jí)酒店任職房務(wù)總監(jiān)/副總監(jiān)、行政管家/ 助理管家、前廳部經(jīng)理等職位的候選人投遞簡歷。 2、忠誠度高，職業(yè)操守強(qiáng)，抗壓能力強(qiáng)。 3、年齡40歲以內(nèi)，形象氣質(zhì)佳，性格活潑開朗。 4、該崗位工作范圍：全國可選，盡量靠近家的方向。

To be responsible for the overall daily and ongoing operation of the Rooms Division and it’s units: Housekeeping Floor, PA, Laundry, Health Center, Reception, Executive Floor, Concierge, Reservations and Guest Service Center. Job Knowledge / Skill: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communicationskills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees. Must possess basic computer skills. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Advanced knowledge of the principles and practices within the Rooms’ discipline and hospitality profession, including experiential knowledge for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Must be able to negotiate, convince, sell and influence professionals and/or hotel guests. Thorough knowledge of local laws governing equal employment opportunity and civil rights, occupationalsafety and health, wage and hour issues, and labor relations.