主要工作職責(zé)： 1.Provide prompt,efficient and courteous services to guests, members and visitors. 向客人、會(huì)員和來(lái)訪(fǎng)者提供及時(shí)、高效和禮貌的服務(wù) 2.Familiarizeyourself with facilities, activities, equipment, services and other pertinentinformation in order to provide guest with accurate information. 熟悉酒店的設(shè)施、活動(dòng)、設(shè)備、服務(wù)和其它相關(guān)情況，以便向客人提供準(zhǔn)確信息。 3.Be knowledgeableabout all hotel facilities in order to promote and sell them to guests 熟知酒店所有設(shè)施，以便向客人進(jìn)行推銷(xiāo) 4.Conduct activitiesand services for guest, members and registered children while giving properinstruction and safety reminders 為客人、會(huì)員和已登記的兒童開(kāi)展活動(dòng)與服務(wù)，對(duì)其做相關(guān)說(shuō)明并提醒其注意安全 5.?Coordinate the cleaning and maintenance team to ensure that the facilities and environment of the department are in optimal condition. 協(xié)同清潔和維護(hù)團(tuán)隊(duì)，確?？禈?lè)部的設(shè)施和環(huán)境保持最佳狀態(tài) Qualification： 任職資格： Communication skills are utilized a significant amount oftime when interacting with others; demonstrated ability to interact withcustomers, employees and third parties that reflects highly on the hotel, thebrand and the Company. 擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。