Job Purpose:
工作目的
1.
To keep an accurate record of all amounts due to hotel from guests, credit card companies, and employees.
準(zhǔn)確記錄客人、信用卡公司和員工應(yīng)付給酒店的所有賬目金額。
2.
To provide accurate statement on a timely basis.
及時(shí)提供準(zhǔn)確的對賬單。
KEY RESULT AREAS
主要工作職責(zé)
1.
To post all accurate charges and credits to various city ledger account on a timely basis.
(To transfer city ledger from Front Office module to AR module and post the details of charge to each account on a daily basis)
及時(shí)、準(zhǔn)確地將費(fèi)用和信用錄入各掛賬賬戶。(將掛賬從前廳模塊轉(zhuǎn)到應(yīng)收模塊并每天將詳細(xì)費(fèi)用錄入各賬戶)
2.
To fax folio to guest and travel agent in the next working day.
于下一工作日將賬單傳真給客人和旅行社。
3.
To post the invoices with Statement of Account on a weekly basis.
每周錄入發(fā)票和對賬單。
4.
To send the first Reminder for account outstanding over 30 days.
To send 2nd reminder 7 days after the first reminder and to send the 3rd reminder 7 days after the 2nd reminder.
如賬款逾期30天未付,寄出第一封催款函。第一封催款函寄出7天后,寄出第二封催款函,并在第二封催款函寄出7天后,寄出第三封催款函。
5.
To forward the overdue accounts to Financial Controller for immediate recovery action.
將逾期未付賬款轉(zhuǎn)給財(cái)務(wù)總監(jiān)以立即采取追款行動(dòng)。
6.
To control, record, post to Opera, and balance all Advance Deposits.
管理、記錄所有預(yù)付款,錄入Opera系統(tǒng)并作結(jié)算。
7.
To respond to guests’ or travel agents’ queries and account disputes. In case of a rebate, a rebate voucher will be issued by Income Auditor and approved by FC.
處理客人或旅行社的詢問和賬目糾紛。如有減免單,由收入審計(jì)開具減免單憑據(jù)并取得財(cái)務(wù)總監(jiān)的批準(zhǔn)。
8.
To prepare the amended guest folio after the adjustments made in Opera. Any modification, change, or adjustment made to the context of folio or F&B bill shall be approved by FC.
在Opera系統(tǒng)中做出調(diào)整后,準(zhǔn)備修正后的客人賬單。對賬單內(nèi)容或餐飲賬單做出的任何修正、修改或調(diào)整,都必須得到財(cái)務(wù)總監(jiān)的批準(zhǔn)。
PERSONAL SPECIFICATION
個(gè)人能力描述
·
Good English Language skills
良好的英語語言技能
·
Strong communication skills
良好的溝通技巧
·
Strong organizational skills
組織能力突出
·
Detailed knowledge of working practices of Receivables
應(yīng)收賬款實(shí)踐知識豐富
·
Strong administrative skills
行政能力突出
·
Computer literate
具備電腦知識
·
Ability to cope with pressure
抗壓力強(qiáng)