【Job Description 崗位職責】 1、Ensure through effective supervision that all services offered at the Spa area are Carried out with utmost professionalism, efficiency and courtesy. 確保通過有效的管理使得SPA的所有服務都能達到最大的專業(yè)及效率； 2、Oversee, supervise and monitor all facets of daily operations. 監(jiān)督及管理所有日常運作事項； 3、Maintain and enhance guest satisfaction through effective relations and inter-personal skills. 保持及加強良好內外關系達到客人滿意度； 4、Oversees the service standards in the outlet ensuring that they do the requisite standards and meet or exceed guest expectations. 監(jiān)督部門服務標準，確保達到或超出客人所預期的； 5、Participate and assist in the preparation of Annual Department Budget. 參與準備部門年度預算； 6、Ensure that expenses are in line, or below with Department's Operational Budget and that costs are strictly controlled. 確保部門開支得當，嚴格控制部門預算及成本，減少支出； 7、Ensure all subordinates present a professional image and pleasant disposition to enhance guests experience at all times. 確保員工向客人傳達專業(yè)的印象和友善的氣質增加滿意度； 8、Build an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development and through effective counseling. 關心員工福利、安全、培訓、發(fā)展及通過有效交流，建立效能、多產的員工團隊； 9、Ensure that all associates have complete understanding of the Hotel's policies and procedures, rules and regulations. 確保員工對溫泉部門及酒店的規(guī)章制度、政策、程序都全面的了解； 10、Conduct orientation program and training courses for new associates and regular “refresher” course for existing associates. 為新員工進行入職培訓課程；對現(xiàn)有員工定期做進修課程。 【Knowledge and Experience 知識和經驗】 · College and above 大專及以上 · 5 Years of related experience 相關工作經驗5年及以上 · Good local and English language skills 良好的地方和英語語言技能 · Strong organizational skills 強大的組織技能 · Ability to lead, motivate and develop a team of individuals 領導能力，鼓勵和發(fā)展個人合作 · Sound administrative ability 健全的行政能力 · Able to handle demanding workload 能夠承受大工作量

Job Purpose: 工作目的 To perform body massage, body treatments and beauty treatments to spa guests. 為客人提供身體按摩,身體套餐療程和美容療程 KEY RESULT AREAS 主要工作職責 1. To prepare, clean and tidy spa premises. 為水療中心的干凈整潔做好準備。 2. To be fully aware of the daily booking programmed and to update any changes to the reception. 要清楚每天的預定, 根據前臺更改的信息準備工作。 3. To check the following day’s appointments at the end of each day and to make necessary preparations accordingly. 每天結束工作前要確認第二天的預定,根據預定做好相關的準備。 4. To provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa’s guests. 為客人提供身體按摩, 身體套餐療程, 面部護理, 手部護理, 腳部護理和頭發(fā)護理等療程。 5. To check and maintain product supplies at the beginning and end of each day. 每天開始和結束工作時都要做好對產品的維護和檢查工作。 6. To check Spa Card carefully for specific instructions or guest requests. 要仔細檢查每天SPA卡上是否有特殊的安排或客人的特殊要求。 7. Replace soiled Linen in the pavilion with clean one. 做完客人要即使更換療程房里的臟布草, 并補上新布草。 8. Check and clear all Spa fresh materials in the General Store. 檢查,清點儲藏室里所有的新鮮材質。 PERSONAL SPECIFICATION 個人能力描述 · Word proficiency Word操作熟練 · Familiar with operation of the background 熟悉酒店背景 · Good organization skills 良好的組織能力 · Literacy 讀寫能力 · Handle a load of work demands 可以處理高負荷的工作要求

工作職責： 1.負責為SPA客人提供專業(yè)的美容服務； 2.定期更新賓客及常客檔案，了解客戶的愛好、要求及皮膚的特性，以便更好的提供服務； 3.負責保管美容及按摩工具，對工具、美容用品的采購提出建議。 工作要求： 1. 持有美容師證書者、有美容院及大型會所工作經驗者優(yōu)先考慮 2. 具有品牌酒店賓客服務經驗優(yōu)先考慮.

崗位要求： 1. 中專以上學歷，有相關工作經歷優(yōu)先考慮。 2. 良好普通話聽寫及會話能力。 3. 膚色健康，形象端正。 4. 具有獨立工作的能力。