We are looking for an Executive Housekeeper
我們正在招聘行政管家。職等您來(lái)!
At SALT of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of SALT forlovers of design, food, travel, and all things local. SALT Resortsis one of the four distinctive brands of The Lux Collective. SALT Resorts takesyou to people, not just places.
安吉樂那鹽絢酒店是位于中國(guó)浙江省的一家度假酒店，它將現(xiàn)代時(shí)尚屬性、當(dāng)代藝術(shù)設(shè)計(jì)和鹽絢的溫暖融為一體，是愛好設(shè)計(jì)、美食、旅行和所有當(dāng)?shù)厝耸挛锏膼酆谜邿o(wú)法抗拒的魅力之選。鹽絢是麗世酒店管理集團(tuán)旗下四大特色品牌之 一。鹽絢不僅僅帶您前往目的地體驗(yàn)，更是讓您結(jié)識(shí)快樂中的人們。
MAIN PURPOSE 主要職責(zé)
Manage the resort’s
Housekeeping and Laundry Teams whilst ensuring the effective and smooth
day-to-day operations of the department in order to exceed Guest,
inter-departmental and Team Members’ expectations.
管理度假村的客房部和洗衣房團(tuán)隊(duì)，確保部門的日常運(yùn)營(yíng)有效和順利，同時(shí)能夠超出客人、部門間和團(tuán)隊(duì)成員的期望。
Ensure that
occupied and vacant rooms, as well as public areas, have been efficiently
cleaned and serviced according to the brand’s standards.
確保續(xù)住房、空房和公共區(qū)域能夠根據(jù)集團(tuán)標(biāo)準(zhǔn)進(jìn)行有效的清潔及服務(wù)。
Ensure compliance
to Health & Safety regulations and Brand’s Standard Operating
Procedures.
確保符合健康安全條例及集團(tuán)標(biāo)準(zhǔn)的操作程序。
Conduct daily
housekeeping operations meetings, including pre-shift briefings, as well
as attend and co-facilitate monthly departmental meetings.
召開每日客房部運(yùn)營(yíng)會(huì)議，包括但不限于各個(gè)班次簡(jiǎn)會(huì)。同時(shí)需要參加并協(xié)助月度部門會(huì)議。
Efficiently handle
Guests queries and concerns and follow through on required actions.
有效解決客人的疑問和顧慮，并跟進(jìn)后續(xù)所需行動(dòng)。
Develop knowledge
and competencies of subordinates by providing on-the-job training and
coaching.
通過(guò)提供在職培訓(xùn)和指導(dǎo)，發(fā)展提升團(tuán)隊(duì)成員的知識(shí)和能力。
Actively
participate in the preparation of budgets and manage the costs of the housekeeping
operations.
積極參與成本預(yù)算和管理客房部運(yùn)營(yíng)成本。
ACADEMIC QUALIFICATIONS 教育背景資格
At least Higher
School Certificate or equivalent qualifications.
大專以上學(xué)歷或同等學(xué)歷。
Tertiary education
at Advanced Certificate Level or Diploma majoring in Hotel Management,
Tourism Management or equivalent qualifications from a recognised
institution
酒店管理專業(yè)，旅游管理專業(yè)的高等教育證書或?qū)？莆膽{，或認(rèn)證機(jī)構(gòu)的同等資格證書。
PRIOR WORKINGEXPERIENCE 以往工作經(jīng)歷
A minimum of 10
years of working experience in the Housekeeping Department of a 5-star
resort.
擁有在五星級(jí)度假村酒店客房部10年以上的工作經(jīng)驗(yàn)。
A minimum of 2
years of working experience as Assistant Executive Housekeeper or 4 years
of working experience as Head Housekeeper, preferably in a 5 star resort.
擁有兩年以上客房經(jīng)理助理經(jīng)驗(yàn)，或是四年以上行政管家經(jīng)驗(yàn)，五星級(jí)度假村酒店工作經(jīng)驗(yàn)優(yōu)先。
International
exposure in a 5-star resort or hotel would be an advantage.
有國(guó)際五星級(jí)度假村及酒店的工作經(jīng)驗(yàn)是加分項(xiàng)
Pre-opening resort experience as a department head is required.
作為部門主管，度假村籌備開業(yè)經(jīng)歷是必備的資質(zhì)。
OTHER REQUIREMENTS其他專業(yè)要求
Passionate about
service.
具有服務(wù)熱情。
High level of
integrity.
高度職業(yè)操守。
Strong ability to
identify problems and provide solutions.
具有較強(qiáng)的發(fā)現(xiàn)問題，分析問題和提供解決思路的能力。
Proactive, dynamic,
flexible and professional attitude with strong interpersonal skills and customer
service skills.
具有積極、主動(dòng)、靈活、專業(yè)的態(tài)度，具有較強(qiáng)的人際交往能力和客戶服務(wù)能力。
Organisational,
financial and analytical skills.
具有組織技能、財(cái)務(wù)技能和分析技能。
Strong team
management and leadership skills in order to lead, motivate and develop
subordinates.
具有較強(qiáng)的團(tuán)隊(duì)管理能力和領(lǐng)導(dǎo)力，以此來(lái)領(lǐng)導(dǎo)、激勵(lì)并發(fā)展團(tuán)隊(duì)成員。
Creative and
innovative.
具有創(chuàng)意及創(chuàng)新精神。
Ability to manage
time and tasks independently in order to meet set deadlines.
具有獨(dú)立管理時(shí)間及任務(wù)的能力，以滿足設(shè)定的期限。
Fully conversant
with standard cleaning procedures and the correct usage and dosage of each
cleaning chemical.
完全熟悉標(biāo)準(zhǔn)清潔程序和每種清潔化學(xué)品的正確使用和用量。
Ability to work as
a team player.
具有善于與團(tuán)隊(duì)成員合作的能力。
Highly responsible
and reliable.
高度負(fù)責(zé)可靠。
Good written and
verbal communication skills in both English and Mandarin languages.
具有良好的中、英文書寫及口語(yǔ)交流技巧。
Strong knowledge in
Property Management Systems.
能夠熟練操作酒店管理系統(tǒng)。
Strong knowledge of
Microsoft Office package.
能夠熟練操作微軟辦公系列軟件。
Willingness to work
during odd hours, weekends and public holidays.
愿意在下班時(shí)間、周末和公共假日工作。
A clean criminal
record is a-must.
必須能提供無(wú)犯罪記錄證明。
