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    湖州 | 經(jīng)驗不限 | 學(xué)歷不限 | 提供食宿

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    國際高端酒店/5星級 | 100-499人
    發(fā)布于 09:49
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    崗位職責 1、進行客源、客情分析,想出整改建議當好領(lǐng)導(dǎo)參謀; 2、完成工作計劃,負責當班員工的考勤; 3、負責檢查本班員工的儀表,服務(wù)質(zhì)量及工作情況,抓好員工紀律,端正服務(wù)態(tài)度; 4、掌握當班出勤情況,合理安排技師出勤,維護日常秩序,做好安全保衛(wèi)工作 5、落實每日衛(wèi)生工作計劃,保持室內(nèi)、外清潔整齊,物品用具歸位。
  • 湖州 | 經(jīng)驗不限 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 包吃包住
    • 帥哥美女多
    • 人性化管理
    國內(nèi)高端酒店/5星級 | 100-499人
    發(fā)布于 09:06
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    工作職責:operating duty:遵守酒店的工作政策及程序Comply with the hotel's work policies and procedures遵守裸心谷度假村的規(guī)范以及員工手冊中的條款Comply with the specifications of naked heart Valley Resort and the terms in the employee manual監(jiān)督檢查員工的服務(wù)質(zhì)量及態(tài)度,及時匯報Supervise and inspect the service quality and attitude of employees, and report in time制定培訓(xùn)計劃,提高員工素質(zhì)Formulate training plan and improve the quality of employees制定下屬排班表,提高效率Make shift schedule for subordinates to improve efficiency觀察考核員工,定期提交評估表Observe and assess employees and submit evaluation forms regularly協(xié)助經(jīng)理完成每年的固定資產(chǎn),工程等事項的展開Assist the manager to complete the annual fixed assets, engineering and other matters積極參加度假村的活動或培訓(xùn),起到帶頭作用Actively participate in the activities or training of the resort and play a leading role傳達度假村的精神,并認真落實Convey the spirit of the resort and implement it carefully協(xié)助經(jīng)理完成每年的固定資產(chǎn),工程等事項的展開Assist the manager to complete the annual fixed assets, engineering and other matters時刻關(guān)注部門運營,發(fā)現(xiàn)問題,提出問題,匯報問題并解決問題Always pay attention to department operation, find problems, raise problems, report problems and solve problems盡量可以獨立處理投訴事件的能力Try to be able to handle complaints independently收集客人意見,提出改進方案,提供更優(yōu)質(zhì)化的服務(wù)Collect guests' opinions, put forward improvement plans and provide better services
  • 湖州 | 經(jīng)驗不限 | 學(xué)歷不限 | 提供食宿

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    可隨時隨地查看職位

    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 員工生日禮物
    • 包吃包住
    • 帥哥美女多
    • 人性化管理
    國內(nèi)高端酒店/5星級 | 100-499人
    發(fā)布于 09:06
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    主要工作職責: Core Responsibilities: ? 日常管理和訓(xùn)練? Day to Day Management and Training ? ·???????? 按照水療中心操作步驟工作,并給水療主管給予意見反饋,從而適當?shù)奈⒄{(diào)相關(guān)標準。 Follow the Spa operating procedures and provide feedback to the Spa Supervisor in order to fine tune the standards where applicable. ·???????? 實行會員、酒店住客或日間水療中心客人咨詢活動,并在每次療程完成后填寫健康咨詢表。 Carry out consultations for Members, Hotel Guests or Day Spa Guests and fill out a consultation form for each treatment completed. ·???????? 按照療程訓(xùn)練手冊所列的模式提供水療、美容和按摩療程。 ? Provide spa, beauty and massage treatments in accordance with the treatment protocols detailed in the Therapy Training Manual. ·???????? 對所提供的一切療程、服務(wù)和零售知識抱持信心。如果對某一療程或服務(wù)覺得信心不足,請要求補習訓(xùn)練。 Be competent in all treatments, services and retail product knowledge. Request refresher training in the event, you do not feel confident in a particular treatment or service. ·???????? 全面了解日常的療程預(yù)訂時間表,整天不時知悉任何相關(guān)改動。 To be fully aware of the daily treatment booking schedule and to keep updated with any changes throughout the day. ·???????? 每次療程結(jié)束時,給客人建議零售產(chǎn)品,務(wù)求發(fā)揮客人成效,達到水療中心每天的銷售目標。 Recommend retail products at the end of every treatment in order to maximize the client’s results and achieve the Spa daily sales targets. ·???????? 確保所有理療師遵守標準療程室的布置政策和水療之旅。 Follow the standard treatment room set up and spa journey. ·???????? 每天檢查預(yù)備室和療程室的專業(yè)用品存貨,并跟水療主管商討數(shù)量是否配合已訂/預(yù)期預(yù)約的療程份量。 Check the professional products in the preparation and treatment rooms on a daily basis and discuss quantities vs. treatments booked / expected with the Spa Supervisor. ·???????? 確保您按照跟水療中心接待處議定的時間休息。 Ensure that you take your break at the scheduled time and as agreed with Spa Reception. ·???????? 參與在水療中心/酒店范圍籌辦的美容示范和療程介紹,并在水療總監(jiān)同意下,參與給外界團體籌辦的同類活動。 Participate in beauty demonstrations and therapy presentations within the Spa / Hotel and for outside groups in agreement with the Director of spa. ·???????? 按照在系統(tǒng)預(yù)訂的時間/療程室開展指定的服務(wù)。 Commence your bookings at the specified time / treatment room reserved in the system. ·???????? 確保套用所有療程品牌標準;包括客人稱呼、客人舒適度和休息安排等,從而達到最高的服務(wù)水平。 Ensure all treatment brand standards; use of Guest name, Guest Comfort, Guest Refreshment etc. is used in order to achieve the highest level of service. ·???????? 整天于服務(wù)每個客人之間,也要維持療程室高度衛(wèi)生和整潔的水平。 Maintain a high level of treatment room hygiene and cleanliness and tidy constantly throughout the day in between clients. ·???????? 確保所有專業(yè)用品的存貨潔凈,并安放于療程室或預(yù)備室內(nèi)。 Ensure all professional product is clean and secured in the either the treatment room or preparation room.
  • 湖州 | 經(jīng)驗不限 | 學(xué)歷不限 | 提供食宿

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    可隨時隨地查看職位

    • 五險一金
    • 節(jié)日禮物
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 包吃包住
    • 人性化管理
    • 員工生日禮物
    • 領(lǐng)導(dǎo)好
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-22
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    崗位職責 1、負責為SPA客人提供專業(yè)的理療服務(wù); 崗位要求 1、限女性,儀表大方,熟悉美容產(chǎn)品和手法; 2、有高端SPA相關(guān)工作經(jīng)驗; 3、良好的語言表達能力,善于溝通,服務(wù)意識強,工作耐心細致; 4、吃苦耐勞,愛崗敬業(yè),良好的個人素質(zhì),較高的職業(yè)素養(yǎng)和道德; 5、性格開朗樂觀,積極向上,團隊協(xié)作能力強。
  • 湖州 | 3年以上 | 學(xué)歷不限

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    可隨時隨地查看職位

    • 五險一金
    • 節(jié)日禮物
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 包吃包住
    • 人性化管理
    • 員工生日禮物
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-15
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    We arelooking for a Directorof Spa & Wellness 我們正在招聘水療及康體總監(jiān)。職等您來! At SALT of Anji, Chinaan urban resort that irresistibly combines modernity, contemporary art and thewarmth of SALT for lovers of design, food, travel, and all things local. SALT Resorts is one of the four distinctive brands of The Lux Collective.SALT Resorts takes you to people, not just places. 安吉樂那鹽絢酒店是位于中國浙江省的一家度假酒店,它將現(xiàn)代時尚屬性、當代藝術(shù)設(shè)計和鹽絢的溫暖融為一體,是愛好設(shè)計、美食、旅行和所有當?shù)厝耸挛锏膼酆谜邿o法抗拒的魅力之選。鹽絢是麗世酒店管理集團旗下四大特色品牌之 一。鹽絢不僅僅帶您前往目的地體驗,更是讓您結(jié)識快樂中的人們。 MAIN PURPOSE 主要職責 Oversee the?effective and efficient?day-to-day operations of the Spa at the resort. 監(jiān)督度假村的水療中心日常的高效運營。 Lead and play an instrumental role in developing the wellness elements of the brand which includes fitness and entertainment. 領(lǐng)導(dǎo)并在開發(fā)的健康元素(包括健身和娛樂)中發(fā)揮重要作用。 Provide assistance and guidance to our Guests and ensure that high standard of service is maintained by the Spa Therapists at all times. 為客人提供幫助和指導(dǎo),確保水療師始終保持高標準的服務(wù)。 Actively participate in budget preparation for the Spa and ensure that the set financial targets for the department are met. 積極參與水療中心的成本預(yù)算,并確保達成部門的既定的財務(wù)目標。 Maximise sales opportunities and revenues through Spa visits and consultations. 通過對于水療的參觀和咨詢,最大化爭取銷售機會和收入。 Advise Guests on the various packages and treatments offered by the spa. 根據(jù)提供的套餐和理療向客人進行推薦。 Develop knowledge and competencies of subordinates by providing on-the-job training and coaching.?????????????? 通過提供在職培訓(xùn)和指導(dǎo),以發(fā)展團隊成員的知識和能力水平。 Monitor and ensure?that all treatment rooms are cleaned and?properly maintained in accordance with the hygiene, health and safety guidelines.?? 根據(jù)衛(wèi)生、健康和安全指南,監(jiān)督并確保所有理療室的清潔和正確維護。 ACADEMIC QUALIFICATIONS 教育背景資格 Tertiary education at Degree Level in Leisure Management from a recognised institution or equivalent qualifications. 獲得認證機構(gòu)的休閑管理專業(yè)學(xué)位證書或同等資歷證書。 Recognised qualifications in Spa/ Beauty Therapy: CIBTAC or CIDESCO or equivalent qualifications. 獲得水療/美容治療的認證資歷:國際美容治療及美容聯(lián)盟,或是國際美容師認證,或是同等學(xué)歷認證。 PRIOR WORKINGEXPERIENCE 以往工作經(jīng)歷 A minimum of 10 years of working?experience in Spa preferably in a 5-star resort. 具有十年以上水療工作經(jīng)驗,五星級度假村酒店工作經(jīng)驗優(yōu)先。 A minimum of 2 years of working experience as Spa Manager. 具有兩年以上水療經(jīng)理工作經(jīng)驗。 At least 5 years of working experience in training Spa Team Members. 具有五年以上培訓(xùn)水療團隊成員的經(jīng)驗。 Knowledge and experience with integrated wellness approaches. 整合康體方式的知識與經(jīng)驗。 Pre-opening resort experience as a department head is required. 作為部門主管,度假村籌備開業(yè)經(jīng)歷是必備的資質(zhì)。 OTHER REQUIREMENTS其他專業(yè)要求 Passionate about service. 具有服務(wù)熱情。 High level of integrity. 具有高尚的操守 Strong team management and leadership skills in order to lead, motivate and develop subordinates. 具有較強的團隊管理能力和領(lǐng)導(dǎo)力,以領(lǐng)導(dǎo)、激勵和發(fā)展團隊成員。 Proactive, dynamic, flexible and professional attitude with strong interpersonal and customer service skills. 具有積極、主動、靈活、專業(yè)的態(tài)度及較強的人際交往能力和服務(wù)客人的能力。 Outstanding sales capabilities. 具有優(yōu)秀的銷售能力。 Organisational, financial and analytical skills. 具有組織、財務(wù)、分析能力。 Ability to identify problems and provide solutions. 具有發(fā)現(xiàn)、分析問題并提供解決方法的能力。 Creative and innovative. 具有創(chuàng)意和創(chuàng)新精神。 Ability to manage time and tasks independently in order to meet set deadlines. 能夠獨立管理時間及任務(wù),以達到設(shè)定的完成期限。 Organised, able to multitask and detail oriented. 有組織性,能夠處理多任務(wù)并注重細節(jié)。 Excellent verbal and written communication in both English and Mandarin languages. 具有優(yōu)秀的中、英文書寫及口語交流技巧。 Strong knowledge in Microsoft Office package. 具有較強的微軟辦公系列軟件的操作水平。 A clean criminal record is a-must. 必須能提供無犯罪記錄證明。
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