We are looking for a Quality Assurance andTraining Manager
我們正在招聘質(zhì)量保證及培訓(xùn)經(jīng)理，職等您來!
At SALT of Anji, China an urban resort thatirresistibly combines modernity, contemporary art and the warmth of SALT forlovers of design, food, travel, and all things local. SALT Resorts is one ofthe four distinctive brands of The Lux Collective. SALT Resorts takes you topeople, not just places.
安吉樂那鹽絢酒店是位于中國(guó)浙江省的一家度假酒店，它將現(xiàn)代時(shí)尚屬性、當(dāng)代藝術(shù)設(shè)計(jì)和鹽絢的溫暖融為一體，是愛好設(shè)計(jì)、美食、旅行和所有當(dāng)?shù)厝耸挛锏膼酆谜邿o法抗拒的魅力之選。鹽絢是麗世酒店管理集團(tuán)旗下四大特色品牌之一。鹽絢不僅僅帶您前往目的地體驗(yàn)，更是讓您結(jié)識(shí)快樂中的人們。
MAIN PURPOSE 主要職責(zé)
The Quality Assurance & TrainingManager will assist SALT of Anji Director of Human Resources with all thetraining, development aspects and will ensure that the compliance with qualitystandards are maintained at all times at SALT of Anji.
質(zhì)量保證和培訓(xùn)經(jīng)理將協(xié)助安吉樂那鹽絢酒店的人力資源總監(jiān)進(jìn)行所有培訓(xùn)和人才發(fā)展方面的工作，并確保其度假村始終符合質(zhì)量標(biāo)準(zhǔn)。
The Quality Assurance & TrainingManager will work closely with SALT of Anji Hotel Manager and Director ofOperations to drive the overall Operations of SALT of Anji and Guests’experience to the next level whilst ensuring that all quantitative and qualitativetargets set related to Quality Assurance & Training of the Team Members aremet.
質(zhì)量保證和培訓(xùn)經(jīng)理將與安吉樂那鹽絢酒店經(jīng)理和運(yùn)營(yíng)總監(jiān)密切合作，推動(dòng)安吉樂那鹽絢酒店的整體運(yùn)營(yíng)和客人的體驗(yàn)提升到一個(gè)新的水平，同時(shí)確保滿足所有與團(tuán)隊(duì)成員質(zhì)量保證和培訓(xùn)相關(guān)的定量和定性目標(biāo)。
The Quality Assurance & TrainingManager will ensure that training on SALT Service Culture, Vision, Purpose& Values (VPV), Quality Assurance and Standard Operating Procedures aredelivered regularly to all Team Members.
質(zhì)量保證和培訓(xùn)經(jīng)理將確保定期向所有團(tuán)隊(duì)成員提供關(guān)于鹽絢服務(wù)文化、愿景、目標(biāo)和價(jià)值觀(VPV)、質(zhì)量保證和標(biāo)準(zhǔn)操作程序的培訓(xùn)。
The Quality Assurance & TrainingManager will actively participate in the development and implementation of theStandard Operating Procedures (SOPs) and guidelines.
質(zhì)量保證和培訓(xùn)經(jīng)理將積極參與標(biāo)準(zhǔn)操作程序和指導(dǎo)方針的制定和實(shí)施。
The Quality Assurance & TrainingManager will be responsible to identify and assess the training needs of theTeam Members through yearly performance evaluations and Guests’ feedback aswell as implement successful training programs to ensure that Guestsatisfaction and operational objectives are achieved.
質(zhì)量保證和培訓(xùn)經(jīng)理將負(fù)責(zé)通過年度績(jī)效評(píng)估和客人反饋來確定和評(píng)估團(tuán)隊(duì)成員的培訓(xùn)需求，并實(shí)施成功的培訓(xùn)計(jì)劃，以確保客人滿意度和運(yùn)營(yíng)目標(biāo)的實(shí)現(xiàn)。
The Quality Assurance & TrainingManager will act as a quality catalyst for the hotel’s overall performance byproviding training and coaching as well as conducting workshops on Environment,Hygiene, Safety, Energy Management, Waste Management, Quality Circles in orderto develop awareness of quality services to Team Members.
質(zhì)量保證和培訓(xùn)經(jīng)理將通過提供培訓(xùn)和指導(dǎo)，以及舉辦環(huán)境、衛(wèi)生、安全、能源管理、廢物管理、質(zhì)量圈等方面的研討會(huì)，作為酒店整體績(jī)效的質(zhì)量催化劑，以培養(yǎng)團(tuán)隊(duì)成員對(duì)優(yōu)質(zhì)服務(wù)的意識(shí)。
ACADEMIC QUALIFICATIONS?教育背景資格
College?Degree?and above ，major in Hotel Management preferred
具有大專以上文化程度，最好是酒店管理專業(yè)
PRIOR WORKING EXPERIENCE 以往工作經(jīng)歷
A minimum of 3 years of working experiencein Hospitality Industry and Quality Management or related field.
3年以上酒店及質(zhì)量管理或相關(guān)行業(yè)工作經(jīng)驗(yàn)。
A minimum of 2 years of working experienceas Quality Assurance & Training Manager.
2年以上質(zhì)量保證和培訓(xùn)經(jīng)理工作經(jīng)驗(yàn)。
Skillful in Word, PowerPoint, and Excelprocessing
良好的辦公自動(dòng)化軟件知識(shí)，包括Word、PowerPoint、Excel。
OTHER REQUIREMENTS 其他專業(yè)要求
Passionate with good affinity.
熱情并具備良好的親和力。
Self-starter with hands-on approach.Innovative and has a “can-do” attitude. Comfortable working in a fast-movingenvironment.
主動(dòng)并親力親為。創(chuàng)新并有樂觀進(jìn)取的態(tài)度。能適應(yīng)高效的工作環(huán)境。
Proactive, dynamic, flexible andprofessional attitude with strong interpersonal skills.
積極主動(dòng)，有活力，靈活和專業(yè)的態(tài)度，并具有較強(qiáng)的人際交往能力。
Strong Project Management skills.
較強(qiáng)的項(xiàng)目管理能力。
Well versed with the latest QualityAssurance Management Development trends.
熟悉最新的質(zhì)量保證管理發(fā)展趨勢(shì)。
Able to work independently and in a teamenvironment.
具備獨(dú)立工作的能力并能與團(tuán)隊(duì)共同合作。
Awareness and sensitivity to the concept ofluxury and quality.
對(duì)奢華及高質(zhì)量理念有意識(shí)且敏感。
Able to link the value of Team Members,customers and business result.
能與團(tuán)隊(duì)成員、賓客的價(jià)值觀及商業(yè)結(jié)果相鏈接。
Proven record to use formal and informalstructure and culture to achieve the organization objectives.
具備通過正式及非正式的策略和文化來達(dá)到組織的目標(biāo)的能力。
Able to manage conflicting businesspriorities and to facilitate other departments on training planning.
具備協(xié)調(diào)優(yōu)先業(yè)務(wù)沖突的能力，并協(xié)助各部門制定好培訓(xùn)計(jì)劃。
Strong interpersonal and influencingskills.
優(yōu)秀的人際關(guān)系及影響力。
Analytical with reasonable level ofnumeracy with attention to details.
關(guān)注細(xì)節(jié)，合理水平的數(shù)字分析能力。
Good command of English and Chinese.Mandarin is a must.
良好的中英文能力，標(biāo)準(zhǔn)的普通話溝通能力。
