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  • 廣州 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿

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    • 福布斯五星
    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 管理規(guī)范
    • 提供住宿用餐
    • 專業(yè)英語培訓(xùn)
    • 考究制服
    • 職業(yè)發(fā)展計劃
    國際高端酒店/5星級 | 500-999人
    發(fā)布于 11-15
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    崗位職責(zé) 1、定期培訓(xùn)本部門員工,不斷提高服務(wù)技能和業(yè)務(wù)水平,做好每月考勤、更期表。 2、各區(qū)域的運(yùn)作情況,不斷巡視各個崗位,能夠在有突發(fā)事件發(fā)生時,可以及時處理。 3、抓好傳酒員的服務(wù)禮貌和工作紀(jì)律,要求講禮貌用語和遵守公司的各項(xiàng)規(guī)章制度。 4、及時處理客人投訴和員工之間的工作溝通問題,合理調(diào)解工作中的一切問題
  • 上海-浦東新區(qū) | 1年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 帶薪年假
    • 技能培訓(xùn)
    • 崗位晉升
    • 人性化管理
    • 年度旅游
    國際高端酒店/5星級 | 500-999人
    發(fā)布于 11-15
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    Scope of Position The In-Room Dining Order Taker is responsible for, but not limited to, the overall operations of the In-Room Dining. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 1 year experience in related food and beverage establishment Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責(zé)范圍 送餐部接單員負(fù)責(zé)但不局限于送餐部的整體運(yùn)營。支持團(tuán)隊(duì)并確保提供最高的服務(wù)標(biāo)準(zhǔn)給客人。 職位要求 在相關(guān)餐飲方面至少有 1 年工作經(jīng)歷 愿意在彈性時間和假期期間工作 必須在安全,謹(jǐn)慎,有組織的方式下 工 作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀,書寫,口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧,電腦軟件能力(按照要求)和一些酒店的運(yùn)行知識
  • 北京-東城區(qū) | 經(jīng)驗(yàn)不限 | 學(xué)歷不限

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    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 人性化管理
    • 年底雙薪
    • 住房補(bǔ)貼
    • 交通補(bǔ)貼
    • 被授予權(quán)力
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-15
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    Major Responsibilities 主要職責(zé): Assist Room Service/Catering Service Manager with the manning of Room Service meeting functions as per schedule. 協(xié)助客房送餐部經(jīng)理管理客房送餐服務(wù)和會議活動。 Aware of all VIP in house and sees to any special request for their specific requirement pertaining to all food and beverage matters during their stay. 清楚所有的VIP客房,上班期間查看客人是否有特殊的飲食要求。 Ensure quality service of food and beverage deliver to room and any other coordinated events according to the established standards. 根據(jù)建立的標(biāo)準(zhǔn)確保餐飲服務(wù)的質(zhì)量以及協(xié)調(diào)其他的事情。 To coordinate and extend cooperation for all reasonable request pertaining to room service operations from other outlet. 協(xié)調(diào)和拓展有關(guān)客房送餐部與其他部門間所有的合理合作要求。 ?? Job Specification職位要求: Minimum of 3 years hotel and/or restaurants experience. 最少3年的酒店/餐廳工作經(jīng)驗(yàn)。 Good team work player. 有團(tuán)隊(duì)協(xié)作精神。 Work conscientiously and effectively. 工作認(rèn)真效率高。
  • 深圳 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 人性化管理
    • 集團(tuán)內(nèi)部培訓(xùn)
    • 集團(tuán)內(nèi)部調(diào)動
    • 最佳雇主
    • 節(jié)日禮物
    國際高端酒店/5星級 | 500-999人
    發(fā)布于 11-15
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    • 投遞簡歷
    【崗位職責(zé)】 1、定期培訓(xùn)本部門員工,不斷提高服務(wù)技能和業(yè)務(wù)水平,做好每月考勤表。 2、各區(qū)域的運(yùn)作情況,不斷巡視各個崗位,能夠在有突發(fā)事件發(fā)生時,可以及時處理。 3、及時處理客人投訴和員工之間的工作溝通問題,合理調(diào)解工作中的一切問題。 4、檢查每日重要事件及特別要求,確保所有客人的點(diǎn)單正確按時地發(fā)出。 【崗位要求】 1、熟悉送餐服務(wù)的工作規(guī)范及質(zhì)量標(biāo)準(zhǔn) 2、熟知接待服務(wù)中的禮節(jié)禮儀 3、有較強(qiáng)的語言表達(dá)能力及推銷能力
  • 珠海 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 帶薪年假
    • 崗位晉升
    • 年底雙薪
    • 包吃包住
    • 人性化管理
    • 員工生日禮物
    國際高端酒店/5星級 | 500-999人
    發(fā)布于 12:53
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    此崗位為瑞吉酒店招聘 This position is served for St. Regis Zhuhai 客房送餐領(lǐng)班是送餐部最重要的基層管理成員之一,他們不但直接與客人接觸,而且?guī)ьI(lǐng)培訓(xùn)新員工。 他們代表著送餐服務(wù)及瑞吉酒店的品牌形象,整潔的儀容儀表和良好的溝通能力是必備的.  這個職位不僅要了解送餐部的產(chǎn)品及服務(wù)知識,還要為客人竭盡全力的提供幫助。送餐部領(lǐng)班的主要職責(zé)是培訓(xùn)、引導(dǎo)、鼓勵和支持團(tuán)隊(duì)成員來關(guān)愛客人,以確??腿说玫絺€性化、高質(zhì)量的服務(wù)。 The Private Dining Captain is be considered as the key important junior of Private Dining leader as they have the most contact with diners. Moreover, lead training for new staff. They represent Private Dining, the Hotel and the St. Regis brand and should be at all times impeccably groomed with good posture and sophisticated communications skills. They represent the restaurant, the Hotel and the St. Regis brand and must impeccably groomed with good posture and competent communications skills. The position shall not only know the products and services provided but also shall be able to answer any question the guest may have about restaurants and the Hotel. The main responsibility of the Captain is training, guide, encourage and to support his colleagues in caring for all of their guests to ensure they are all provide with personalized, effective service.
  • 北京 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限

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    • 五險一金
    • 帶薪年假
    • 崗位晉升
    • 技能培訓(xùn)
    • 人性化管理
    • 年底雙薪
    • 住房補(bǔ)貼
    • 交通補(bǔ)貼
    • 被授予權(quán)力
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-15
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    Major Responsibilities 主要職責(zé): Discreet in dealing with guests over the phone and ensure all orders and requests are noted down and handled professionally. 在電話中謹(jǐn)慎的處理客人的要求并以專業(yè)水準(zhǔn)記下客人的訂單和要求。 Ensure all food and beverages delivery time frame are communicated with all guests. 確保與客人交流有關(guān)食物和飲料送達(dá)的時間期限。 Sound knowledge of all items in the room service menu and always make recommendation to guests. 了解所有有關(guān)菜單事宜并向客人推薦食物。 Provide courteous, efficient and professional service at all times. 時刻為客人提供周到、有效率、專業(yè)的服務(wù)。 Job Specification職位要求:? ?Minimum of 2 years hotel experience. 至少兩年同等職位酒店工作經(jīng)驗(yàn)。 Good communication skills and service oriented. 具有良好的溝通能力和服務(wù)意識。 Oral fluency in Chinese & English. 中英文口語流暢。
  • 上海 | 2年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 帶薪年假
    • 技能培訓(xùn)
    • 崗位晉升
    • 人性化管理
    • 年度旅游
    國際高端酒店/5星級 | 500-999人
    發(fā)布于 11-15
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    Scope of Position The In-Room Dining Supervisor will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable 職責(zé)范圍 送餐部主管支持經(jīng)理和副經(jīng)理的工作,對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全,謹(jǐn)慎,有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀,書寫,口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧,電腦軟件能力(按照要求)和一些酒店的運(yùn)行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進(jìn)和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先
  • 上海 | 2年以上 | 學(xué)歷不限

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    • 五險一金
    • 帶薪年假
    • 技能培訓(xùn)
    • 崗位晉升
    • 人性化管理
    • 年度旅游
    國際高端酒店/5星級 | 500-999人
    發(fā)布于 11-15
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    • 投遞簡歷
    Scope of Position The In-Room Dining Captain will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable. 職責(zé)范圍 送餐部領(lǐng)班和服務(wù)員一起工作通過接單員從客人這里接受到的點(diǎn)單正確和及時的提供給客人以確保達(dá)到客人最高滿意度。支持經(jīng)理和副經(jīng)理和主管的工作,對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務(wù)標(biāo)準(zhǔn)。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全,謹(jǐn)慎,有組織的方式下工作 對食物和準(zhǔn)備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務(wù) 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細(xì)心的處理客人的要求 當(dāng)?shù)卣Z言和英語閱讀,書寫,口語流利 在任何時候保持職業(yè)精神和風(fēng)度 具備數(shù)學(xué)技巧,電腦軟件能力(按照要求)和一些酒店的運(yùn)行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進(jìn)和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應(yīng)聘者為先
  • 上海-靜安區(qū) | 3年以上 | 大專 | 食宿面議

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    • 五險一金
    • 技能培訓(xùn)
    • 帶薪年假
    • 崗位晉升
    • 管理規(guī)范
    • 領(lǐng)導(dǎo)好
    • 人性化管理
    • 節(jié)日禮物
    • 員工生日禮物
    • 包吃包住
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-04
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    Take food and beverage orders, retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables. 接受客人食品和酒水的點(diǎn)單,為顧客提供含酒精/不含酒精的飲料和食物。 Direct servers and runner on table service in assigned station according to restaurants specifications, courteously and efficiently,collect payments. 根據(jù)送餐部的服務(wù)規(guī)范,親切禮貌高效率的為顧客提供服務(wù),為客人結(jié)賬。 Assist in the maintenance of the restaurant area and equipment. 協(xié)助維護(hù)送餐部的設(shè)備設(shè)施。 Support the team to commit the department goal and take response to the side duties, Besides the mentioned all critical tasks, for cross over lateral service in different department are? required. 支持團(tuán)隊(duì)完成部門目標(biāo)并對相關(guān)職責(zé)作出回應(yīng),除了做好自己本部門的工作之外,在有需要的情況下協(xié)助其他部門的工作安排。
  • 合肥 | 2年以上 | 大專 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
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    PRINCIPAL RESPONSIBILITIES 主要職責(zé) Operations營運(yùn) ·Be responsible for daily operation of the Palm Court to ensure smooth operation of the restaurant. 負(fù)責(zé)廷廊日常的營運(yùn),保證餐廳營運(yùn)順暢。 ·Open and close daily operation according to the superior's arrangement. 遵照上級的安排表來開始和結(jié)束一天的營運(yùn)。 ·Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 與客人進(jìn)行積極的互動和交流,征求客人的反饋以提高服務(wù)質(zhì)量。 ·Train, maintain and enforce all Langham service standards. 培訓(xùn)、維持和執(zhí)行所有朗廷酒店的服務(wù)標(biāo)準(zhǔn)。 ·Enforce the Langham standardized drink recipe and presentation guidelines to ensure consistent quality beverage to guests in accordance with the Langham Bar Guide. 執(zhí)行朗廷酒店規(guī)范的飲料配方,以確保給客人提供的飲料具有一貫的品質(zhì)。 ·Ensure that food and beverages are provided with quality assurance. 確保所提供的食品和飲料有質(zhì)量保證。 ·Properly execute revenue and check control procedures. 嚴(yán)格執(zhí)行收入和賬單的操作程序。 ·Handle daily colleague relationships (e.g., shift adjustment). 處理日常同事的協(xié)作關(guān)系(例如班次調(diào)整)。 ·Maintain a safe & sanitary work environment for all colleagues & guests. 為所有的同事和客人,建立一個安全及衛(wèi)生的工作環(huán)境。 ·Provide as much help as possible for Palm Court operation (e.g., schedules, reservations). 為廷廊營運(yùn)提供盡可能的幫助(例如,工作時間表、預(yù)定)。 ·Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 找到解決問題的方法,如電話服務(wù),最后一分鐘的預(yù)定,或其他每天可能發(fā)生的問題。 ·Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在餐廳營運(yùn)時,確保在各自的崗位上,協(xié)助服務(wù)員或迎賓,使客人滿意。 ·Ensure all work is done on a daily basis. 確保完成每天的工作。 ·Maintain proper colleague uniform standards. 保持同事制服的標(biāo)準(zhǔn)。 ·Establish an effective engineering maintenance and maintenance procedure through work assignment and surprise inspection. 通過工作分配和突擊檢查,建立起一個有效的工程維護(hù)及保養(yǎng)程序。 ·Understand and guide the principle of authorization to ensure guest satisfaction. 理解和指導(dǎo)授權(quán)原則,以確??腿说臐M意度。 ·Actively support the Quality Improvement Process. 要積極支持質(zhì)量改進(jìn)程序。 ·Assist in working toward positive financial results. 協(xié)助工作得到積極的財政結(jié)果。 ·Assist in maintaining a highly motivated and well-trained team. 協(xié)助培訓(xùn)一個高度的熱情和訓(xùn)練有素的團(tuán)隊(duì)。 ·Exercise station rotation to ensure stations are distributed fairly. 運(yùn)用崗位的輪換制,來確保工作安排的合理性。 ·Set a good example for colleagues and motivate colleagues to work enthusiastically. 以身作則,為同事樹立良好的榜樣,激勵同事的工作熱情。 Human Resources人力資源 ·Implement effective training for new colleagues by using records, menus, and appropriate reference manuals. 通過使用記錄,菜單以及適當(dāng)?shù)膮⒖际謨詫π录尤氲耐聦?shí)施有效率的培訓(xùn)課程。 ·Encourage problem solving by colleagues through proper training and empowerment. 通過所有可能的培訓(xùn)和授權(quán)來激勵同事解決問題的熱情。 ·Establish effective communication with colleagues to gain their trust and respect. 與同事建立有效的溝通,以爭取他們的信任和尊重。 ·Maintain fair and consistent counselling and disciplinary procedures. 建立公平和一致的輔導(dǎo)及紀(jì)律處罰程序。 ·All details regulatory framework refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 Administration 行政管理 ·Communicate directly or through the logbook with the next shift supervisor or manager. 直接或通過日志本與下一班次的主管或經(jīng)理進(jìn)行溝通。 ·Identify and recommend incentive programs, new ideas, and methods of operation. 確定并推薦獎勵項(xiàng)目,新主意和方法進(jìn)行運(yùn)作。 ·Promote positive inter-department relationship. 積極推動部門與部門之間的關(guān)系。 ·Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ·Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。
  • 合肥 | 2年以上 | 大專 | 食宿面議

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    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
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    Operations營運(yùn) ?Be responsible for daily operation of the restaurant to ensure smooth operation of the restaurant. 負(fù)責(zé)餐廳日常的營運(yùn),保證餐廳營運(yùn)順暢。 ?Open and close daily operation according to the superior arrangement. 遵照上級的安排表來開始和結(jié)束一天的營運(yùn)。 ?Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 與客人進(jìn)行積極的互動和交流,征求客人的反饋以提高服務(wù)質(zhì)量。 ?Train, maintain and enforce all Langham service standards. 培訓(xùn)、維持和執(zhí)行所有朗廷酒店的服務(wù)標(biāo)準(zhǔn)。 ?Ensure that food and beverages are provided with quality assurance. 確保所提供的食品和飲料有質(zhì)量保證。 ?Properly execute revenue and check control procedures on shift. 嚴(yán)格執(zhí)行收入和賬單的操作程序。 ?Handle daily colleague relationships (e.g., shift adjustment). 處理日常同事的協(xié)作關(guān)系(例如,班次調(diào)整)。 ?Maintain a safe & sanitary work environment for all colleagues & guests. 為所有的同事和客人,建立一個安全及衛(wèi)生的工作環(huán)境。 ?Provide the best possible help for restaurant operation (e.g., schedules, floor plans, reservations). 為餐廳營運(yùn)提供盡可能的幫助(例如,工作時間表,樓層安排,預(yù)定)。 ?Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 找到解決問題的方法,如電話服務(wù),最后一分鐘的預(yù)定,或其他每天可能發(fā)生的問題。 ?Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在餐廳營運(yùn)時,確保在各自的崗位上,協(xié)助服務(wù)員或迎賓,使客人滿意。 ?Ensure all work is done on a daily basis. 確保完成每天的工作。 ?Maintain proper colleague uniform standards. 保持同事制服的標(biāo)準(zhǔn)。 ?Establish an effective engineering maintenance and maintenance procedure through work assignment and surprise inspection. 通過工作分配和突擊檢查,建立起一個有效的工程維護(hù)及保養(yǎng)程序。 ?Understand and guide the principle of authorization to ensure guest satisfaction. 理解和指導(dǎo)授權(quán)原則,以確??腿说臐M意度。 ?Actively support the Quality Improvement Process. 要積極支持質(zhì)量改進(jìn)程序。 ?Assist in working toward positive financial results. 協(xié)助工作得到積極的財政結(jié)果。 ?Assist in maintaining a highly motivated and well-trained team. 協(xié)助培訓(xùn)一個高度的熱情和訓(xùn)練有素的團(tuán)隊(duì)。 ?Exercise station rotation to ensure stations are distributed fairly. 運(yùn)用崗位的輪換制,來確保工作安排的合理性。 ?Set a good example for colleagues and motivate colleagues to work enthusiastically. 以身作則,為同事樹立良好的榜樣,激勵同事的工作熱情。 ? Human Resources人力資源 ?Implement effective training for new colleagues by using records, menus, and appropriate reference manuals. 通過使用記錄,菜單以及適當(dāng)?shù)膮⒖际謨詫π录尤氲耐聦?shí)施有效率的培訓(xùn)課程。 ?Encourage problem solving by colleagues through proper training and empowerment. 通過所有可能的培訓(xùn)和授權(quán)來激勵同事解決問題的熱情。 ?Establish effective communication with colleagues to gain their trust and respect. 與同事建立有效的溝通,以爭取他們的信任和尊重。 ?Maintain fair and consistent counselling and disciplinary procedures. 建立公平和一致的輔導(dǎo)及紀(jì)律處罰程序。 ?All details regulatory framework refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ? Administration 行政管理 ?Communicate directly or through the logbook with the next shift supervisor or manager. 直接或通過日志本與下一班次的主管或經(jīng)理進(jìn)行溝通。 ?Identify and recommend incentive programs, new ideas, and methods of operation. 確定并推薦獎勵項(xiàng)目,新主意和方法進(jìn)行運(yùn)作。 ?Promote positive inter-department relationship. 積極推動部門與部門之間的關(guān)系。 ?Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ?Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。
  • 合肥 | 3年以上 | 學(xué)歷不限

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    溫泉 | 100-499人
    發(fā)布于 11-14
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    1、協(xié)助總經(jīng)理不斷改進(jìn)完善工作標(biāo)準(zhǔn)和服務(wù)程序,并督導(dǎo)實(shí)施。 2、負(fù)責(zé)餐飲部門工作人員調(diào)配、班次安排和員工的考勤、考核,保證在規(guī)定的營業(yè)時間內(nèi),各服務(wù)點(diǎn)上都有崗、有人、有服務(wù)。 3、按照酒店服務(wù)規(guī)程和質(zhì)量要求,負(fù)責(zé)餐飲部的管理工作,并與廚房、吧臺保持密切聯(lián)系,協(xié)調(diào)工作。 4、掌握市場信息,了解客情和客人需求變化,做好業(yè)務(wù)資料的收集和積累工作,并及時反饋給廚房、吧臺及總經(jīng)理。 5、負(fù)責(zé)餐廳費(fèi)用控制和財產(chǎn)、設(shè)備和物料用品管理,做好物料用品的領(lǐng)用、保管及耗損賬目。 6、保持餐廳設(shè)備、設(shè)施整潔、完好、有效,及時保修和提出更新添置意見。 7、負(fù)責(zé)處理客人對餐廳服務(wù)工作的意見、建議和投訴,認(rèn)真改進(jìn)工作。 8、堅持讓客人完全滿意的服務(wù)宗旨,加強(qiáng)餐廳服務(wù)現(xiàn)場管理,檢查和督導(dǎo)餐廳員工嚴(yán)格按照服務(wù)規(guī)程,做好餐前準(zhǔn)備,餐間服務(wù)和餐后結(jié)束工作并抓好員工的崗位業(yè)務(wù)培訓(xùn)。 9、召開班前、后會,分配任務(wù),總結(jié)經(jīng)驗(yàn)。 有相關(guān)籌備工作經(jīng)驗(yàn)者優(yōu)先考慮?。。。?
  • 廚師

    5千-9千
    合肥 | 經(jīng)驗(yàn)不限 | 學(xué)歷不限

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    溫泉 | 100-499人
    發(fā)布于 09-27
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    招聘爐臺、案板、西廚、面點(diǎn)、打荷等各崗位
  • 合肥 | 1年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
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    PRINCIPAL RESPONSIBILITIES 主要職責(zé) ??Complete the workassigned by the superior. 完成上級領(lǐng)導(dǎo)交辦的工作。 ??Make sureproduction charts are closely followed and adhered to. 嚴(yán)格按照生產(chǎn)操作流程制作食品。 ??All food items mustbe covered with cling film (or proper lid), dated, labeled and initialed byperson who made it or used it first. 所有食品必須用保鮮膜(或大小適當(dāng)?shù)纳w子)封好保存,由制作者或最初使用者制作標(biāo)簽、標(biāo)明??Cold food forstraight consumption is handled with gloves at all times. 取用直接食用的冷凍食品時必須戴手套。 ??Use the cuttingboard correctly according to HACCP instructions at all times. 根據(jù)HACCP的指示,正確使用砧板。 ??Set up workingstation properly before each service period. 每次營業(yè)前,妥善地設(shè)置好制作臺。 ??Wash hands beforeentering the kitchen or returning to work station. 進(jìn)入廚房及回到操作臺前先洗手。 ??Make sure all foodis prepared according to recipes. 嚴(yán)格按照食譜制作食品。 ??Food cooked inlives stations in front of the guests or for special a la carte events iscooked perfectly, hot and in the stipulated time. 確?,F(xiàn)場制作的食物和單點(diǎn)的食物完全按食譜規(guī)定的時間和配方制作。 ??Make sure that foodis tasty, attempting presented, fresh, correct portioned and safe. 確保食物美味可口,秀色可餐,新鮮,分配合理,安全衛(wèi)生。 ??Equipmentto be handled with care and according to safety instructions at all times. 根據(jù)安全指示小心使用所有的設(shè)備。 ??Take foodtemperature checks as per guidelines and keep record. 根據(jù)指示檢查溫度情況,并且做好記錄。 ??Keep work areaclean at all times. 隨時保持工作區(qū)域干凈整潔。 ??Be aware ofaccident prevention and help enforce safe work conditions to achieve zeroaccident goals. 知道如何預(yù)防工作事故,確保安全工作生產(chǎn),以實(shí)現(xiàn)零事故之目標(biāo)。 ??Inform the superiorimmediately if you get sick. 一旦生病,立即告知上級領(lǐng)導(dǎo)。 ??Inform the superiorimmediately if there is any problem or complaint. 遇有問題或投訴,立即告知上級。 ??Be able to work inanother area when needed and take part in cross-training when directed. 按要求,參加崗位交叉培訓(xùn),需要時能調(diào)至其他部門協(xié)助工作。 ??Train colleagues onstandards, HACCP and local hygiene standards, and ensure that they meet thestandards at all times. 向同事培訓(xùn)朗廷的標(biāo)準(zhǔn),HACCP以及當(dāng)?shù)氐男l(wèi)生標(biāo)準(zhǔn),并確保其時刻符合標(biāo)準(zhǔn)。 ??Attend and conducttraining as required. 根據(jù)需要參加培訓(xùn)并開展培訓(xùn)。 ??Attend all meetingssuch as daily briefing as required. 根據(jù)需要,參加所有的會議,例如晨會。 ??Participate in theplacement of the buffet when necessary. 必要時,參與幫助自助餐的布置工作。 ??Implement hotel policyaccording to colleaguehandbook. 根據(jù)員工手冊貫徹酒店政策。 ??Perform any dutiesassigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ??A diploma issued bya certification authority or a professional trainer is preferred. 持有由認(rèn)證機(jī)構(gòu)頒發(fā)的文憑或經(jīng)過專業(yè)培訓(xùn)者優(yōu)先考慮。 Experience 經(jīng)驗(yàn) ? One years relatedworking experience in this position, preferably in hotel industry. 具有一年相關(guān)工作經(jīng)驗(yàn),有在酒店工作經(jīng)驗(yàn)的優(yōu)先。 Job Skill/Knowledge 工作技能/知識 ??Experience?on?baking?industry. 具有烘焙經(jīng)驗(yàn)。 ??Knowledge offood handling and hygiene standards. 具有食品加工及衛(wèi)生標(biāo)準(zhǔn)知識。 ??Effectiveinfluence. 有效的影響力。 Computer Knowledge 電腦知識 ??Knowledge of MSoffice software. 能操作微軟辦公軟件。 Language Proficiency 語言能力 ??Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
  • 頭鍋/二鍋

    7千-1萬
    合肥 | 2年以上 | 學(xué)歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導(dǎo)好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
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    ·Assists ChineseChef with kitchen operations as necessary. Carry out precise and cleardirection from Chinese Chef from recipes, systems, general standards andquality control in order to ensure best guest satisfaction. 協(xié)助中餐廚師長維持廚房的運(yùn)營。執(zhí)行中餐廚師長精確及清晰的指示,從配方、系統(tǒng)到整體標(biāo)準(zhǔn)和質(zhì)量控制,來確保最高的顧客滿意度。 ·Follow directionof Hygiene/HACCP Manager and local Hygiene Bureau as well as HACCP in order toensure best production and high level of hygiene in order to avoid crossinfection at all times.? Pay attention toand ensure the quality of food, swinging and flavor to a good level. 根據(jù)衛(wèi)生及食品安全經(jīng)理,衛(wèi)生局及HACCP的指示,確保高標(biāo)準(zhǔn)的清潔衛(wèi)生,以避免交叉感染。注重并確保食品的質(zhì)量、擺盤及風(fēng)味達(dá)到優(yōu)良的水準(zhǔn)。 ·Implement properfood preparation procedures and storage standards. 履行正確的備菜程序與貯藏標(biāo)準(zhǔn)。 ·Maintainpurchasing, receiving and food storage standards. 維持采購,收貨及食品貯藏標(biāo)準(zhǔn)。 ·Ensurecompliance with all local (Health Department) regulations. 確保遵守當(dāng)?shù)卣ㄐl(wèi)生部門)的規(guī)定。 ·Support the Foodand Beverage department's procedures for waste control. 支持餐飲部的各項(xiàng)程序?qū)速M(fèi)的控制。 ·Follow properhandling and right temperature of all food products. 遵循食品的適當(dāng)處理及正確的保存溫度。 ·Attend departmentaldaily briefing. 參加每天的例會。 ·Operate and maintain all department equipment and reports malfunctions. 操作及維護(hù)所有部門的設(shè)備,并匯報設(shè)備故障。 ·Be responsiblefor management of property and facilities. 負(fù)責(zé)部門所有的財產(chǎn)和設(shè)備的管理。 ·Be able tocoordinate effectively with colleagues also in other departments and beflexible on operation needs. Support management in driving vision andpriorities. 能夠與同事及其他部門協(xié)作,并能靈活滿足運(yùn)營需要。通過建立形象與注意輕重緩急來加強(qiáng)管理。 ·Reviews staffinglevels to ensure that guest service, operational needs and financial objectivesare met. 復(fù)核同事的工作表現(xiàn),以確保賓客服務(wù),業(yè)務(wù)需要和財務(wù)目標(biāo)達(dá)到標(biāo)準(zhǔn)。 ·Enforce the foodpreparation and presentation guidelines to ensure consistent quality culinaryofferings to our guests. 執(zhí)行朗廷集團(tuán)的食物制作準(zhǔn)備及呈現(xiàn)方式的指南,以確保提供給客人品質(zhì)如一的美食。 ·Respond to guestquestions in a correct and appropriate manner within 24 hours. 以正確且適當(dāng)?shù)姆绞?4小時內(nèi)回應(yīng)客人的疑問。 ·Maintain F&Bconcepts and Mission standards for preparation & presentation. 保持餐飲部關(guān)于備菜和擺盤的概念及使命。 ·Actively promote cross-sectoral cooperation through frankcommunication. Make ultimate use of time and resources throughgood planning as well as team goal setting. 通過坦誠的溝通合作,積極推動跨部門的合作。通過計劃及團(tuán)隊(duì)目標(biāo)的設(shè)定,充分利用時間及資源。 ·Follow andimplement Prime times during operation hours. 貫徹和落實(shí)黃金時段的營業(yè)時間。 ·All rules andregulations refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ·Be aware ofaccident prevention and help enforce safe working conditions to achieve thegoal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ·Perform anyduties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ·Culinary Educationis preferred. 烹飪教育背景的優(yōu)先。 Experience 經(jīng)驗(yàn) ·At least two yearsrelated working experience in this position, preferably in hotel industry. 兩年以上相關(guān)工作經(jīng)驗(yàn) ,有酒店工作經(jīng)驗(yàn)的優(yōu)先。 Job Skill/Knowledge 工作技能/知識 ·Excellentculinary skills, while deliver top quality product and presentations. 完美的烹飪技巧,同時展現(xiàn)高質(zhì)量的食物及擺盤。 ·Comprehensiveknowledge of food processing and hygiene standards. 全面的食品加工及衛(wèi)生標(biāo)準(zhǔn)知識。 ·Goodinterpersonal conflict management skills and effective decision-making skills. 良好的處理同事關(guān)系沖突管理技巧和有效的決策力。 ·Knowledge ofoperating rules and safety standards. 具有操作規(guī)章及安全標(biāo)準(zhǔn)知識。 Computer Knowledge 電腦知識 ·Knowledge of MSoffice software. 會使用常用的微軟辦公軟件。 Language Proficiency 語言能力 ·Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
  • 中廚廚師長

    1萬-1.5萬
    合肥 | 5年以上 | 學(xué)歷不限

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    • 節(jié)日禮物
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    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-07
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    SCOPE 職能范圍 Control the stock of food and what need to be ordered. The acceptance of perishable goods should be carried out and implemented in accordance with the standards, apply and follow first in first out and storage system. Train and direct other colleagues in the department to provide all customers with consistent, high quality food and services through adherence to and implementation of all kinds of brand standard and policies. 控制食品的存貨量及何種食品需要被訂購,按照標(biāo)準(zhǔn)接收易腐物品,貫徹并執(zhí)行先進(jìn)先出原則及貯藏制度。通過堅持和執(zhí)行各種朗廷標(biāo)準(zhǔn)和政策,培訓(xùn)和指導(dǎo)部門其他同事,為所有顧客提供始終如一的,高質(zhì)量的食品和服務(wù)。 PRINCIPAL RESPONSIBILITIES 主要職責(zé) ? Assist the Chinese Executive Chef to maintain the operation of the kitchen as necessary. 協(xié)助中餐行政總廚維持廚房的運(yùn)營。 ? Supervise the production and operation of the Chinese Kitchen and ensure compliance with all Food & Beverage policies, standards and procedures. 監(jiān)督中廚房生產(chǎn)運(yùn)營,確保執(zhí)行所有關(guān)于餐飲的政策,標(biāo)準(zhǔn)及程序。 ? Provide the perfect quality of food and interact with guests in order to deliver personalized dishes. 使用高質(zhì)量的食材,并與顧客進(jìn)行交流推出個性化的菜肴。 ? Pay attention to the quality, presentation and flavour. 注重食品的質(zhì)量,擺盤呈現(xiàn)方式及味道。 ? Implement proper food preparation procedures and storage standards. 履行正確的備菜程序與貯藏標(biāo)準(zhǔn)。 ? Maintain purchasing, receiving and food storage standards. 維持采購,收貨及食品貯藏標(biāo)準(zhǔn)。 ? Ensure compliance with all local (Health Department) regulations. 確保遵守當(dāng)?shù)卣ㄐl(wèi)生部門)的規(guī)定。 ? Support and endorse the established concept, guidance and guidelines of food and beverage as part of the guidelines for action and combine it with new idea level experience to achieve new heights through team work and team members' recognition. 支持并認(rèn)可已建立的餐飲概念、指導(dǎo)及方針,并視為行動準(zhǔn)則的一部分;并且將其與新想法及經(jīng)驗(yàn)結(jié)合,通過團(tuán)隊(duì)合作及團(tuán)隊(duì)成員的認(rèn)可來達(dá)到新的高度。 ? When new guidance is not consistent with the policy that has been passed, it should be made clear before it is implemented. 當(dāng)有新的指導(dǎo)與已通過的方針不一致時,要在執(zhí)行之前明確告知。 ? Participate in sales, set up and prepare for VIP, including important banquets, weddings and other vital matters. 參與到銷售、擺臺及為VIP做準(zhǔn)備,包括重要的宴會、婚禮及其他至關(guān)重要的事務(wù)當(dāng)中。 ? Support the Food and Beverage department's procedures for waste control. 支持餐飲部的各項(xiàng)程序?qū)速M(fèi)的控制。 ? Accurately calculate the theoretical cost of food. 準(zhǔn)確計算食品的理論成本。 ? Follow proper handling and right temperature of all food products. 遵循食品的適當(dāng)處理及正確的保存溫度。 ? Implement and follow HACCP system and implement correct Hygiene and Safety Standards. 實(shí)施及遵照HACCP系統(tǒng)執(zhí)行正確的衛(wèi)生和安全標(biāo)準(zhǔn)。 ? Operate and maintain all department equipment and report malfunctions. 操作及維護(hù)所有部門的設(shè)備,并匯報設(shè)備故障。 ? Ensure all colleagues follow all job safety regulations and all hazards are reported to the Security and Engineering. 確保所有的同事遵循工作安全規(guī)則,所有的危險都要報告給保安部及工程部。 ? Conduct a preventative maintenance inspection on a monthly basis. 每月進(jìn)行預(yù)防性維修檢。 ? Be responsible for management of property and facilities. 負(fù)責(zé)部門所有的財產(chǎn)和設(shè)備的管理。 ? Conduct a preventative maintenance inspection on a monthly basis. 每月進(jìn)行預(yù)防性維修檢查。 ? Effectively report, investigate and follow up on colleague accidents. 有效的報告,調(diào)查及跟進(jìn)員工事故。 ? Understand and maintain all standard recipes on Material Control before implementing any a la carte or set menus. 在執(zhí)行任何零點(diǎn)或套餐菜單前,理解并維護(hù)所有食譜標(biāo)準(zhǔn)。 ? Purchase appropriate supplies and manage inventories according to budget. 按預(yù)算購買適當(dāng)?shù)奈镔Y及管理存貨。 ? Ensure that colleagues' uniforms are clean and tidy, especially in public areas and guest services. 確保同事的制服干凈整潔,特別是在公共區(qū)域及對客服務(wù)時。 ? Help the superior to inspect the competition Hotel, understand the market dynamics, make the hotel always at the top of the competition. 協(xié)助上級考察競爭酒店,了解市場動態(tài),使酒店始終處于競爭頂峰。 ? Training colleagues in techniques and excellent plate presentations. 培訓(xùn)同事各項(xiàng)技巧以及完美的裝盤藝術(shù)。 ? Organize and participate in the training of kitchen or other first-line departments such as service center or Langham club, including raw materials, production methods and unique flavors. 舉辦及參與廚房或其他一線部門比如服務(wù)中心或朗廷俱樂部的培訓(xùn),包括原料,制作方法和獨(dú)特的口味。 ? Develop and implement colleague training plans on a quarterly basis in conjunction with HR Department. 每季度和人力資源部一起執(zhí)行并履行培訓(xùn)計劃。 ? Implement and follow a departmental daily briefing. 執(zhí)行并遵循每日例會。 ? Participate in the training of colleagues according to the menu, including ingredients, preparation methods and unique tastes. 按照菜譜參與同事的培訓(xùn),包括配料,備菜及獨(dú)特的口味。 ? Regularly develop colleague activity plan to promote teamwork. 定期制定員工活動計劃以促進(jìn)團(tuán)隊(duì)合作。 ? Cooperate with guests, customers, groups, company representatives, vendors and local education system needs. Participate in the sales menu, VIP menu and any banquet requirements. 配合客人,客戶,團(tuán)體,公司代表,銷售商及當(dāng)?shù)亟逃w制的需要。參與銷售菜單,貴賓菜單及任何宴會的需求。 ? Train, coach, and counsel colleagues in order to reach a satisfactory level of productivity. 培訓(xùn),指導(dǎo)并給同事提出一定的建議以達(dá)到令人滿意的生產(chǎn)水平。 ? Respond to guest questions in a correct and appropriate manner within 24 hours. 以正確且適當(dāng)?shù)姆绞?4小時內(nèi)回應(yīng)客人的疑問。 ? Keep the concept and mission of catering, food type, food preparation and presentation and other details required in accordance with the concept and describe the implementation of restaurant dishes. 保持餐飲的概念及使命,關(guān)于食物類型,備菜和呈送及其他細(xì)節(jié)需按照餐廳概念和菜肴描述執(zhí)行。 ? Carry a monthly self-inspection and make sure Chinese Kitchen is compliant with the Langham Brand Standard. 實(shí)行每月自我檢查,確保廚房符合朗廷品牌標(biāo)準(zhǔn)。 ? Actively promote cross-sectoral cooperation through frank communication. 通過坦誠的溝通,積極推動跨部門的合作。 ? Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ? All rules and regulations refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ? Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ? Culinary Education is preferred. 烹飪教育背景優(yōu)先。 Experience 經(jīng)驗(yàn) ? At least five years related experience in this position in 5-star hotels. 五年以上5星級酒店相關(guān)工作經(jīng)驗(yàn)。 Job Skill/Knowledge 工作技能/知識 ? Excellent culinary skills, while deliver top quality product and presentations. 完美的烹飪技巧,同時展現(xiàn)高質(zhì)量的食物及擺盤。 ? Rich in culinary management and leadership experience. 豐富的餐飲管理與領(lǐng)導(dǎo)經(jīng)驗(yàn)。 ? Comprehensive knowledge of food processing and hygiene standards. 全面的食品加工及衛(wèi)生標(biāo)準(zhǔn)知識。 ? Strong organization skills and effective influence. 強(qiáng)大的組織能力和有效的影響力。 ? Good interpersonal conflict management skills and effective decision-making skills. 良好的處理同事關(guān)系沖突管理技巧和有效的決策力。 ? Knowledge of operating rules and safety standards. 具有運(yùn)轉(zhuǎn)規(guī)章及安全標(biāo)準(zhǔn)知識。 Computer Knowledge 電腦知識 ? Knowledge of MS office software. 會使用常用的微軟辦公軟件。 Language Proficiency 語言能力 ? Good communication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
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