?Ensure the Spa & Health Club operating procedures are adhered to and reviewed on a three monthly basis. 確保嚴(yán)守水療與健身中心操作程序，并每三個月審核一次。 ?Drive the strategic direction of the the Spa & Health Club under the guidance of the Hotel Manager. 在酒店經(jīng)理的指導(dǎo)下推行水療與健身中心的戰(zhàn)略發(fā)展方向。 ?Work with the various departments within the hotel to maximize revenue and control costs in line with the best practices in the industry. 與酒店各部門協(xié)作參照行內(nèi)最優(yōu)方法以最大化收益并控制開銷。 ?Implement financial targets with each department within the Spa & Health Club and review on a weekly/monthly basis. 實行川水療與健身中心內(nèi)部各分部的財政目標(biāo)，以周/月為單位進(jìn)行審查。 ?Control the monthly financial performance of the Spa & Health Club by monitoring and managing revenue and costs in order to deliver the budgeted profit. 通過檢測管理收益及成本來控制水療與健身中心的月度財政績效，達(dá)成部門的預(yù)算利潤。 ?Ensure all stock taking is completed. 確保所有存貨盤點工作按時完成。 ?Prepare all Capital Expenditure requests in line with the hotel policy and submit to Hotel Manager. 根據(jù)酒店規(guī)章準(zhǔn)備所有資本支出并上呈至酒店經(jīng)理。 ?Comply with all local and national legislation for the Spa & Health Club in particular licensing laws and 3rd party insurance, freelance instructors/alternative therapists. 遵從當(dāng)?shù)睾蛧矣嘘P(guān)水療與健身中心的法規(guī)，尤其是牌照法例、第三者保險方面、自由職業(yè)指導(dǎo)、另類理療師等。 ?Ensure all agreed local sales and marketing activities are effectively actioned and monitor the performance on a monthly basis. 確保所有完成協(xié)議的本地銷售及市場推廣活動都有效率地進(jìn)行并按月監(jiān)測績效。 ?Increase the Spa & Health Club database by actively sourcing new clients through recommendations, referrals and targeted initiatives. 通過推薦、介紹及有針對性的活動等方式來開拓客源，以增加水療與健身中心的客戶數(shù)據(jù)庫。 ?Assist the Communications department with press releases/PR initiatives as required. 必要時協(xié)助傳訊部新聞稿及公關(guān)活動事宜。 ?Support all Corporate/Hotel marketing programmes and initiatives. 協(xié)助所有集團(tuán)及酒店的市場推廣活動。 Communication溝通 ?Maintain clear lines of communication with Hotel Manager and other key departments within the Hotel. 與酒店經(jīng)理以及酒店其他主要部門維持清晰的溝通脈絡(luò)。 ?Communicate with other Spa Operators in order to get to know the market trends etc. 跟其他水療中心營運者溝通聯(lián)系，得知市場趨勢等動向。 ?Attend Hotel Management Meetings as required. 根據(jù)需要出席酒店管理會議。 ?Attend the Hotel morning briefing on a daily basis. 每日參加酒店晨會。 ?Hold the Spa & Health Club daily briefing with the team members on shift to ensure all relevant hotel information is communicated in addition to general operational/marketing points. 與部門內(nèi)同事召開水療與健身中心每日例會，確保將基本的運營/市場推廣信息以及相關(guān)酒店信息傳達(dá)下去。 ?Ensure all enquiries, correspondence and complaints are handled promptly and positively. 確保所有問詢、通訊及投訴都得到及時而有效的處理。 Market Intelligence市場資訊 ?Review the competitor/market intelligence reports on a monthly basis and discuss key points with Hotel Manager. 每月審閱競爭者/市場情報報告并與酒店經(jīng)理討論重點信息。 ?Record and track the success of promotions and the Spa & Health Club retention programmes. 記錄并追蹤水療與健身中心推廣活動及客戶挽留計劃的有效性。 Human Resource Development人力資源發(fā)展 ?Manage the recruitment needs of the Spa & Health Club in conjunction with the HR department. 跟人力資源部一起管理水療與健身中心的招聘需要。 ?Conduct regular staff appraisals are per Hotel policy, settling measurable goals for each team member, ensuring their skills are suitable for the tasks set for each position and recommen appropriate training when necessary. 根據(jù)酒店規(guī)章進(jìn)行定期的員工評估，為每位部門內(nèi)同事制定可測量結(jié)果的目標(biāo)，確保他們的能力能夠完成該職位所需的任務(wù)，在必要時進(jìn)行相關(guān)培訓(xùn)的推薦。 ?Take appropriate counselling/disciplinary action as per Hotel policy. Ensure all counselling/disciplinary action is discussed with the HR department prior to completion. 根據(jù)酒店規(guī)章制度采納合適的建議/獎懲舉措。確保所有的建議/紀(jì)律行動在完成之前與人力資源部進(jìn)行協(xié)商。 Other其他 ?Submit weekly and monthly reports to the Hotel/Corporate. 向酒店/集團(tuán)總部提交周度及月度報告。 ?Ensure that the Spa & Health Club team members are always well groomed in accordance with the department standard and are punctual for duty/appointment obligations. 確保水療與健身中心員工經(jīng)常按照部門標(biāo)準(zhǔn)，打扮得體，并準(zhǔn)時上班/按照預(yù)訂安排工作。 ?Review the hotel guest satisfaction scores and implement the necessary action plan to achieve the target. 查閱酒店客人滿意度評分，執(zhí)行必要的行動計劃以達(dá)成目標(biāo)。 ?Ensure the hygiene and cleanliness of the Spa & Health Club is maintained on a daily basis. 確保水療與健身中心每天保持衛(wèi)生和潔凈。 ?Treat hotel guests and colleagues politely and professionally at all times and be highly visible around the Spa & Health Club. 任何時候，以禮貌和專業(yè)的模式對待酒店住客和同事，并容易在水療與健身中心看見您的蹤影。 ?Maintain client and company secrets to ensure that all business dealings or personal details are not discussed with outside parties. 維持客人和公司機(jī)密，確保不與他人討論所有業(yè)務(wù)往來或個人資料。 ?Manage working hours in line with the demands of the business. 根據(jù)業(yè)務(wù)需求管理工作時間。 ?Ensure that rotas/rosters are submitted as per hotel policy and completed in accordance with the approved budget/staffing guide. 確保按照酒店政策，提交值班/輪班資料，并按照批準(zhǔn)的預(yù)算/人手分配指引完成。 ?Ensure that rotas/rosters are submitted as per hotel policy and completed in accordance with the approved budget/staffing guide. 確保按照酒店政策，提交值班/輪班資料，并按照批準(zhǔn)的預(yù)算/人手分配指引完成。 Health and Safety 健康和安全 ?Be fully aware of the Hotel Health and Safety policy and Fire Procedures. 全面了解酒店健康和安全政策以及消防程序。 ?Adhere to health and safety requirements by using safe working practices at all times. 在任何時候都采用安全的工作方式，緊守健康和安全要求。 ?Be fully aware of the Health and Safety policy for the Spa and Health Club and recommend revisions to the MOD/Hotel Manager when necessary and in accordance with local legislation. 全面了解川水療與健身中心的健康和安全政策，必要時在本地法律允許的情況下向值班經(jīng)理/酒店經(jīng)理提出合適的更改意見。 ?Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 ?Education 教育學(xué)歷 University or post-graduate diploma or equivalent professional leisure qualification is required. 必須具備大學(xué)、研究生文憑或相等的休閑/酒店行業(yè)專業(yè)資格。 ?Spa/Beauty Qualification in CIDESCO, CIBTAC or ITEC are desirable. 具備CIDESCO、CIBTAC或ITEC 頒發(fā)的水療/美容資格為佳。 Experience 經(jīng)驗 ?At least eight years working experience with minimum three years in the Spa/Health Club Management. 至少具備八年工作經(jīng)驗，其中至少擁有三年擔(dān)任水療/健身中心管理層職位工作經(jīng)驗。 ?Working experience in business management, finance, budgeting, marketing etc. is preferred. 具有商務(wù)管理、財務(wù)、預(yù)算、市場推廣等經(jīng)驗者為佳。 Job Skill/Knowledge 工作技能/知識 ?Well presented with good time management. 擁有良好的時間管理技巧。 ?Independent with an ability to work under pressure. 能獨立處事和在壓力之下工作。 ?Excellent communication skills. 出色的溝通技巧。 ?Cooperate with colleagues and develop good relationships with all colleagues. 跟同事合作無間，能跟所有同事發(fā)展良好的合作關(guān)系。 ?Good interpersonal skills. 擁有良好的人際溝通技巧。 ?Well spoken, pleasant and confident. 說話得體，和藹可親并充滿自信。 ?Excellent Telephone Manner. 出色的電話應(yīng)對態(tài)度。 Computer Knowledge 電腦知識 ?Computer knowledge on: Word, Excel and PowerPoint are essential. 具備Word、Excel和PowerPoint電腦知識為佳。 ?Spa/Health Club software applications are desirable. 懂得水療/健身中心軟件系統(tǒng)應(yīng)用為佳。 Language Proficiency 語言能力 ?Proficiency in English is essential. 必須英文流利。 ?Knowledge of a second language other than native language is desirable. 除母語以外，懂第二語言為佳。

·Assists ChineseChef with kitchen operations as necessary. Carry out precise and cleardirection from Chinese Chef from recipes, systems, general standards andquality control in order to ensure best guest satisfaction. 協(xié)助中餐廚師長維持廚房的運營。執(zhí)行中餐廚師長精確及清晰的指示，從配方、系統(tǒng)到整體標(biāo)準(zhǔn)和質(zhì)量控制，來確保最高的顧客滿意度。 ·Follow directionof Hygiene/HACCP Manager and local Hygiene Bureau as well as HACCP in order toensure best production and high level of hygiene in order to avoid crossinfection at all times.? Pay attention toand ensure the quality of food, swinging and flavor to a good level. 根據(jù)衛(wèi)生及食品安全經(jīng)理，衛(wèi)生局及HACCP的指示，確保高標(biāo)準(zhǔn)的清潔衛(wèi)生，以避免交叉感染。注重并確保食品的質(zhì)量、擺盤及風(fēng)味達(dá)到優(yōu)良的水準(zhǔn)。 ·Implement properfood preparation procedures and storage standards. 履行正確的備菜程序與貯藏標(biāo)準(zhǔn)。 ·Maintainpurchasing, receiving and food storage standards. 維持采購，收貨及食品貯藏標(biāo)準(zhǔn)。 ·Ensurecompliance with all local (Health Department) regulations. 確保遵守當(dāng)?shù)卣ㄐl(wèi)生部門）的規(guī)定。 ·Support the Foodand Beverage department's procedures for waste control. 支持餐飲部的各項程序?qū)速M的控制。 ·Follow properhandling and right temperature of all food products. 遵循食品的適當(dāng)處理及正確的保存溫度。 ·Attend departmentaldaily briefing. 參加每天的例會。 ·Operate and maintain all department equipment and reports malfunctions. 操作及維護(hù)所有部門的設(shè)備，并匯報設(shè)備故障。 ·Be responsiblefor management of property and facilities. 負(fù)責(zé)部門所有的財產(chǎn)和設(shè)備的管理。 ·Be able tocoordinate effectively with colleagues also in other departments and beflexible on operation needs. Support management in driving vision andpriorities. 能夠與同事及其他部門協(xié)作，并能靈活滿足運營需要。通過建立形象與注意輕重緩急來加強(qiáng)管理。 ·Reviews staffinglevels to ensure that guest service, operational needs and financial objectivesare met. 復(fù)核同事的工作表現(xiàn)，以確保賓客服務(wù)，業(yè)務(wù)需要和財務(wù)目標(biāo)達(dá)到標(biāo)準(zhǔn)。 ·Enforce the foodpreparation and presentation guidelines to ensure consistent quality culinaryofferings to our guests. 執(zhí)行朗廷集團(tuán)的食物制作準(zhǔn)備及呈現(xiàn)方式的指南，以確保提供給客人品質(zhì)如一的美食。 ·Respond to guestquestions in a correct and appropriate manner within 24 hours. 以正確且適當(dāng)?shù)姆绞?4小時內(nèi)回應(yīng)客人的疑問。 ·Maintain F&Bconcepts and Mission standards for preparation & presentation. 保持餐飲部關(guān)于備菜和擺盤的概念及使命。 ·Actively promote cross-sectoral cooperation through frankcommunication. Make ultimate use of time and resources throughgood planning as well as team goal setting. 通過坦誠的溝通合作，積極推動跨部門的合作。通過計劃及團(tuán)隊目標(biāo)的設(shè)定，充分利用時間及資源。 ·Follow andimplement Prime times during operation hours. 貫徹和落實黃金時段的營業(yè)時間。 ·All rules andregulations refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ·Be aware ofaccident prevention and help enforce safe working conditions to achieve thegoal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ·Perform anyduties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ·Culinary Educationis preferred. 烹飪教育背景的優(yōu)先。 Experience 經(jīng)驗 ·At least two yearsrelated working experience in this position, preferably in hotel industry. 兩年以上相關(guān)工作經(jīng)驗 ，有酒店工作經(jīng)驗的優(yōu)先。 Job Skill/Knowledge 工作技能/知識 ·Excellentculinary skills, while deliver top quality product and presentations. 完美的烹飪技巧，同時展現(xiàn)高質(zhì)量的食物及擺盤。 ·Comprehensiveknowledge of food processing and hygiene standards. 全面的食品加工及衛(wèi)生標(biāo)準(zhǔn)知識。 ·Goodinterpersonal conflict management skills and effective decision-making skills. 良好的處理同事關(guān)系沖突管理技巧和有效的決策力。 ·Knowledge ofoperating rules and safety standards. 具有操作規(guī)章及安全標(biāo)準(zhǔn)知識。 Computer Knowledge 電腦知識 ·Knowledge of MSoffice software. 會使用常用的微軟辦公軟件。 Language Proficiency 語言能力 ·Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧（口語，聽力及書寫）。

PRINCIPAL RESPONSIBILITIES 主要職責(zé) ?Coordinate with front office to ensure that every guest are roomed 與前臺協(xié)調(diào)好，確保為每位客人介紹過房間。 ?Be fully familiar with the room facilities and provide concise information about it to the guest during the rooming process? 要非常了解房間的設(shè)施，并在為客人介紹房間設(shè)施時可提供簡明的信息。 ?Ensure VIP rooms are in good condition and being set-up according to Brand standard and guest’s special requirements prior the VIP’s arrival. 確保所有VIP房間可以正常使用，并按照集團(tuán)的標(biāo)準(zhǔn)和客人的特殊要求在客人到店前準(zhǔn)備完好。 ?Review all VIP/ Brilliant members’ arrival to ensure they receive their preferred room and amenity.? 要核查所有VIP和卓逸會會員的到店，確保他們優(yōu)先得到舒適的房間和設(shè)施。 ?Must be in the lobby and front office areas during their shift. 必須在工作班次中服務(wù)于酒店大堂和前廳區(qū)域。 ?Have a clear general knowledge of the hotel product to allow up sell and cross sell of hotel rooms and facilities. This should include room types, food and beverage facilities, spa and health club, daily catering events and local neighbourhood information. 擁有清晰的酒店產(chǎn)品知識從而推銷酒店更好房型及其他酒店產(chǎn)品。其中必須包括酒店房態(tài)，餐飲設(shè)施，水療中心，健身中心，每日宴會以及相關(guān)周邊信息。 ?Welcome and farewell guests from the lobby. 在酒店大堂歡迎及歡送賓客。 ?Greet and acknowledge guests that are waiting in the lobby. 與在大堂等候的客人打招呼并作出相應(yīng)反應(yīng)。 ?Anticipate guest needs and handle guest inquiries in a helpful and attentive manner. 預(yù)先估計賓客的需要并用殷切有理的態(tài)度處理賓客的需求。 ?Escort guests upon arrival to front desk and introduce by name to front desk colleague.. 引領(lǐng)未入住賓客去前臺并向前臺接待員介紹賓客的名字。 ?Guest Relation Officer must be able to talk to guests should they be waiting in a queue to check in or check out. 賓客服務(wù)大使必須與排隊等候入住或結(jié)帳的賓客交流。 ?Listen to guests requests with warmth, care and empathy and where necessary show guests to particular service areas for more information or action. 充滿熱情,關(guān)懷及感同深受地聆聽賓客的需求,在有必要的情況下帶領(lǐng)賓客去相關(guān)服務(wù)區(qū)域從而獲得更多的信息或行動。 ?Recognize return guests and VIP’s in the hotel. 認(rèn)識酒店的再次入住賓客和VIP客人。 ?Guest Relation Officer should never be behind the front desk. 賓客服務(wù)大使不必須在前臺內(nèi)工作。 ?Attend daily shift briefing and be fully aware of the on-day room’s situation. 參加每日例會并清楚了解當(dāng)日房態(tài)的情況。 ?Be knowledgeable on the Brilliant program. 熟知朗廷卓逸會內(nèi)容。 ?Be aware of their responsibilities in the event of an emergency situation. 清楚知道在緊急事件中所應(yīng)承擔(dān)的職責(zé)。 ?Guest Relation Officer must perform other duties as assigned by their supervisors or managers. 賓客服務(wù)大使必須履行主管或者經(jīng)理安排的其他工作職責(zé)。 ?Drive the Brilliant program to attain set targets and ensure the guests receive the required recognition and benefits for their membership level. Relevant colleagues in Front Office should be certified as Brilliant ambassadors and all guest facing colleagues must be aware of the benefits and joining requirements of the program 推進(jìn)卓逸會項目從而達(dá)到設(shè)訂的目標(biāo)并確保賓客依照他們的會員級別獲得相應(yīng)的會員禮遇.。所有前廳同事都應(yīng)通過卓逸會的考核并成為大使，所有對客同事都必須了解會員的禮遇及人會條件。 ?Attend assigned training sessions on time and as scheduled. 準(zhǔn)時參加已安排的培訓(xùn)課程。 ?Ensure attendance to work is on time as scheduled. 確保按照預(yù)先安排的班次準(zhǔn)時上崗工作。 ?Perform any duties assigned by the Management deemed necessary. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ?Certificate / Diploma / Bachelor in Hotel Management 酒店管理類證書/學(xué)歷證明/學(xué)士學(xué)位證明 Experience 經(jīng)驗 ?One year working experience, preferably in hotel industry 一年相關(guān)的酒店工作經(jīng)驗 Job Skill / Knowledge 工作技能 / 知識 ?Out-going personality 性格開朗 ?Good communication skills 良好的溝通技巧 Computer Knowledge 電腦知識 ?Knowledge of MS office software 相關(guān)辦公自動化知識 ?Opera PMS 酒店Opera系統(tǒng) ?PSB PSB系統(tǒng) Language Proficiency 語言能力 ?Knowledge of English,?Fluent in Mandarin 英語精通，普通話流利 ?Foreign Preferred 外籍優(yōu)先

1.根據(jù)衛(wèi)生標(biāo)準(zhǔn)嚴(yán)格操作安全生產(chǎn)，保證食品的質(zhì)量。 2.嚴(yán)格遵守每個工作流程,妥善保管食物原材料，合理用料，降低消耗成本。 4.檢查每日餐后的原料消耗，及時申購、補充。 5.配合食品檢驗部進(jìn)行食品檢查，確保賓客食品的絕對安全。 6.領(lǐng)導(dǎo)、培訓(xùn)和開發(fā)甜點師助理 7.參與自助餐服務(wù) 8.確保甜點擺放整齊美觀 職位要求： 1. 愿意每周工作6天 2. 相關(guān)烹飪證書 3. 有多年餅房工作經(jīng)驗 4. 了解傳統(tǒng)糕點、膳食和維也納面包的制作 5. 懂英語者優(yōu)先

PRINCIPAL RESPONSIBILITIES 主要職責(zé) Operations營運 ·Be responsible for daily operation of the Palm Court to ensure smooth operation of the restaurant. 負(fù)責(zé)廷廊日常的營運，保證餐廳營運順暢。 ·Open and close daily operation according to the superior's arrangement. 遵照上級的安排表來開始和結(jié)束一天的營運。 ·Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 與客人進(jìn)行積極的互動和交流，征求客人的反饋以提高服務(wù)質(zhì)量。 ·Train, maintain and enforce all Langham service standards. 培訓(xùn)、維持和執(zhí)行所有朗廷酒店的服務(wù)標(biāo)準(zhǔn)。 ·Enforce the Langham standardized drink recipe and presentation guidelines to ensure consistent quality beverage to guests in accordance with the Langham Bar Guide. 執(zhí)行朗廷酒店規(guī)范的飲料配方，以確保給客人提供的飲料具有一貫的品質(zhì)。 ·Ensure that food and beverages are provided with quality assurance. 確保所提供的食品和飲料有質(zhì)量保證。 ·Properly execute revenue and check control procedures. 嚴(yán)格執(zhí)行收入和賬單的操作程序。 ·Handle daily colleague relationships (e.g., shift adjustment). 處理日常同事的協(xié)作關(guān)系（例如班次調(diào)整）。 ·Maintain a safe & sanitary work environment for all colleagues & guests. 為所有的同事和客人，建立一個安全及衛(wèi)生的工作環(huán)境。 ·Provide as much help as possible for Palm Court operation (e.g., schedules, reservations). 為廷廊營運提供盡可能的幫助（例如，工作時間表、預(yù)定）。 ·Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 找到解決問題的方法，如電話服務(wù)，最后一分鐘的預(yù)定，或其他每天可能發(fā)生的問題。 ·Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在餐廳營運時，確保在各自的崗位上，協(xié)助服務(wù)員或迎賓，使客人滿意。 ·Ensure all work is done on a daily basis. 確保完成每天的工作。 ·Maintain proper colleague uniform standards. 保持同事制服的標(biāo)準(zhǔn)。 ·Establish an effective engineering maintenance and maintenance procedure through work assignment and surprise inspection. 通過工作分配和突擊檢查，建立起一個有效的工程維護(hù)及保養(yǎng)程序。 ·Understand and guide the principle of authorization to ensure guest satisfaction. 理解和指導(dǎo)授權(quán)原則，以確?？腿说臐M意度。 ·Actively support the Quality Improvement Process. 要積極支持質(zhì)量改進(jìn)程序。 ·Assist in working toward positive financial results. 協(xié)助工作得到積極的財政結(jié)果。 ·Assist in maintaining a highly motivated and well-trained team. 協(xié)助培訓(xùn)一個高度的熱情和訓(xùn)練有素的團(tuán)隊。 ·Exercise station rotation to ensure stations are distributed fairly. 運用崗位的輪換制，來確保工作安排的合理性。 ·Set a good example for colleagues and motivate colleagues to work enthusiastically. 以身作則，為同事樹立良好的榜樣，激勵同事的工作熱情。 Human Resources人力資源 ·Implement effective training for new colleagues by using records, menus, and appropriate reference manuals. 通過使用記錄，菜單以及適當(dāng)?shù)膮⒖际謨詫π录尤氲耐聦嵤┯行实呐嘤?xùn)課程。 ·Encourage problem solving by colleagues through proper training and empowerment. 通過所有可能的培訓(xùn)和授權(quán)來激勵同事解決問題的熱情。 ·Establish effective communication with colleagues to gain their trust and respect. 與同事建立有效的溝通，以爭取他們的信任和尊重。 ·Maintain fair and consistent counselling and disciplinary procedures. 建立公平和一致的輔導(dǎo)及紀(jì)律處罰程序。 ·All details regulatory framework refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 Administration 行政管理 ·Communicate directly or through the logbook with the next shift supervisor or manager. 直接或通過日志本與下一班次的主管或經(jīng)理進(jìn)行溝通。 ·Identify and recommend incentive programs, new ideas, and methods of operation. 確定并推薦獎勵項目，新主意和方法進(jìn)行運作。 ·Promote positive inter-department relationship. 積極推動部門與部門之間的關(guān)系。 ·Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預(yù)防并加強(qiáng)工作安全以達(dá)到零事故的目標(biāo)。 ·Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。

PRINCIPAL RESPONSIBILITIES 主要職責(zé) ??Complete the workassigned by the superior. 完成上級領(lǐng)導(dǎo)交辦的工作。 ??Make sureproduction charts are closely followed and adhered to. 嚴(yán)格按照生產(chǎn)操作流程制作食品。 ??All food items mustbe covered with cling film (or proper lid), dated, labeled and initialed byperson who made it or used it first. 所有食品必須用保鮮膜（或大小適當(dāng)?shù)纳w子）封好保存，由制作者或最初使用者制作標(biāo)簽、標(biāo)明??Cold food forstraight consumption is handled with gloves at all times. 取用直接食用的冷凍食品時必須戴手套。 ??Use the cuttingboard correctly according to HACCP instructions at all times. 根據(jù)HACCP的指示，正確使用砧板。 ??Set up workingstation properly before each service period. 每次營業(yè)前，妥善地設(shè)置好制作臺。 ??Wash hands beforeentering the kitchen or returning to work station. 進(jìn)入廚房及回到操作臺前先洗手。 ??Make sure all foodis prepared according to recipes. 嚴(yán)格按照食譜制作食品。 ??Food cooked inlives stations in front of the guests or for special a la carte events iscooked perfectly, hot and in the stipulated time. 確?，F(xiàn)場制作的食物和單點的食物完全按食譜規(guī)定的時間和配方制作。 ??Make sure that foodis tasty, attempting presented, fresh, correct portioned and safe. 確保食物美味可口，秀色可餐，新鮮，分配合理，安全衛(wèi)生。 ??Equipmentto be handled with care and according to safety instructions at all times. 根據(jù)安全指示小心使用所有的設(shè)備。 ??Take foodtemperature checks as per guidelines and keep record. 根據(jù)指示檢查溫度情況，并且做好記錄。 ??Keep work areaclean at all times. 隨時保持工作區(qū)域干凈整潔。 ??Be aware ofaccident prevention and help enforce safe work conditions to achieve zeroaccident goals. 知道如何預(yù)防工作事故，確保安全工作生產(chǎn)，以實現(xiàn)零事故之目標(biāo)。 ??Inform the superiorimmediately if you get sick. 一旦生病，立即告知上級領(lǐng)導(dǎo)。 ??Inform the superiorimmediately if there is any problem or complaint. 遇有問題或投訴，立即告知上級。 ??Be able to work inanother area when needed and take part in cross-training when directed. 按要求，參加崗位交叉培訓(xùn)，需要時能調(diào)至其他部門協(xié)助工作。 ??Train colleagues onstandards, HACCP and local hygiene standards, and ensure that they meet thestandards at all times. 向同事培訓(xùn)朗廷的標(biāo)準(zhǔn)，HACCP以及當(dāng)?shù)氐男l(wèi)生標(biāo)準(zhǔn)，并確保其時刻符合標(biāo)準(zhǔn)。 ??Attend and conducttraining as required. 根據(jù)需要參加培訓(xùn)并開展培訓(xùn)。 ??Attend all meetingssuch as daily briefing as required. 根據(jù)需要，參加所有的會議，例如晨會。 ??Participate in theplacement of the buffet when necessary. 必要時，參與幫助自助餐的布置工作。 ??Implement hotel policyaccording to colleaguehandbook. 根據(jù)員工手冊貫徹酒店政策。 ??Perform any dutiesassigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學(xué)歷 ??A diploma issued bya certification authority or a professional trainer is preferred. 持有由認(rèn)證機(jī)構(gòu)頒發(fā)的文憑或經(jīng)過專業(yè)培訓(xùn)者優(yōu)先考慮。 Experience 經(jīng)驗 ? One years relatedworking experience in this position, preferably in hotel industry. 具有一年相關(guān)工作經(jīng)驗，有在酒店工作經(jīng)驗的優(yōu)先。 Job Skill/Knowledge 工作技能/知識 ??Experience?on?baking?industry. 具有烘焙經(jīng)驗。 ??Knowledge offood handling and hygiene standards. 具有食品加工及衛(wèi)生標(biāo)準(zhǔn)知識。 ??Effectiveinfluence. 有效的影響力。 Computer Knowledge 電腦知識 ??Knowledge of MSoffice software. 能操作微軟辦公軟件。 Language Proficiency 語言能力 ??Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧（口語，聽力及書寫）。

Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager,  with functional report to Hygiene and Food Safety Manager APAC  Purpose :   §  Ensure hygiene and food Safety of the village in a complex environment. §  Provide internal expertise to any problem related to hygiene and food safety §  Accompany the team for the control of hygiene and food safety. Responsibilities :   §  Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards). §  Train and raise awareness amongst the team. §  Accompany and follow the laboratories controls in the village. §  Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…). §  Improve continuously the hygiene level of the village. §  Prevent the risks to the community and individuals. §  Be involved in the management of a health crisis in the village.   Improve continuously hygiene and food safety in the village. Depending on the needs:   §  Propose material purchases. §  Propose equipment or structural modifications. §  Create / modify the procedures. §  Propose the purchase, substitution or removal of food, drinks or cleaning products. §  Be a technical support in general for Hygiene, Health and Safety matters when needed   Train :   §  In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments. §  Create a training plan in collaboration with the team in place. §  Record the training performed. §  Control the acquisition of knowledge.   Accompany and follow the laboratories audit in the villages:   §  Accompany the auditor during the visit and report any non-compliance. §  Identify and propose food samples and swabs to be taken. §  Following the audit report, make an action plan defining the proper corrective actions and responsibilities.   Risks Prevention to the community and individuals:   §  Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff ...). §  Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food. §  Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.   Objectives and evaluation criteria   §  Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety §  Ensure the compliance of the laboratory analysis results achieved on food and water §  Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required. §  Guarantee of a high level of hygiene and food safety standard requirement     The know-how :   §  Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job. §  Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety. §  Good knowledge about the good practices in the hotel/tourism industry.   Languages:   §  English (both speaking and Writing) §  Speaking local language is plus. For China villages/resorts Mandarin is mandatory.   Required qualifications for the job:  §  Adaptability. §  Precision. §  Organization. §  Confidentiality. §  Autonomy. §  Interpersonal skill.  

職位描述: 1. 用英語為賓客提供優(yōu)質(zhì)的酒水服務(wù)。 2. 出品酒水并進(jìn)行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領(lǐng)，補充和保管。 5. 吧臺設(shè)備、用品的保養(yǎng)使其正常運轉(zhuǎn)。 6.協(xié)助副經(jīng)理進(jìn)行部分管理 任職條件: 1.能使用英語進(jìn)行日常溝通。 2.兩年以上酒水出品經(jīng)驗，一定的管理經(jīng)驗 3.良好的酒水知識，熱愛本職工作，有責(zé)任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用 5. 機(jī)場接送服務(wù) 6. 工作滿一年往返度假村和住址機(jī)票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團(tuán)隊 9. 擁有登臺演出的機(jī)會 10. 每年輪換海外及大中華區(qū)度假村工作機(jī)會 11. Club Med海外度假村免費房間 12. 快速晉升通道

職位概述MAIN DUTIES: 為酒店開發(fā)并執(zhí)行營銷戰(zhàn)略，確保達(dá)成營收與客房銷售目標(biāo)，調(diào)整營銷戰(zhàn)略，實施具體行動，監(jiān)控并完成各項目標(biāo)。 Develop and implement sales and marketing strategies for the hotel to ensure revenue and room night sales goals are achieved, sales and marketing strategies are set, tactical plans are created and implemented, and results are monitored and achieved. 負(fù)責(zé)酒店籌備與酒店開業(yè)的運營以其他相關(guān)工作。 Manage hotel Operations and other relative challenges for pre-opening and opening. 工作職責(zé)DUTIES AND RESPONSIBILITIES: ?財務(wù)回報Financial Returns: ?? 在預(yù)算內(nèi)達(dá)成營收目標(biāo)和員工銷售目標(biāo)，使利潤率最大化。參與制定部門年度預(yù)算、酒店的營銷計劃、經(jīng)營及財務(wù)計劃。 Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans. ? 擬定并執(zhí)行銷售計劃，推動客房入住率明顯上升，提高平均房價，提升業(yè)務(wù)量，增加餐飲和宴會銷售。 Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales. ? 審核每月報表和銷售預(yù)測報告，分析當(dāng)前和潛在營銷趨勢，協(xié)調(diào)各種活動增加營收與市場份額，并監(jiān)督進(jìn)展，確保業(yè)績達(dá)到或優(yōu)于既定營收計劃。 Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan. ? 制定、開發(fā)各種特別活動和銷售活動，向潛在客戶推廣酒店業(yè)務(wù)。參加貿(mào)易展以及全國和本地大型營銷活動，增加新業(yè)務(wù)機(jī)遇，為酒店提升營銷機(jī)會。 Create and develop special events and sales blitzes to showcase? 員工團(tuán)隊People: ? 主管日常銷售活動事務(wù)，計劃并分配工作，為每個員工設(shè)定工作績效目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋，協(xié)助解決各種員工矛盾，提高員工績效，并對員工優(yōu)異的工作表現(xiàn)予以認(rèn)可。 Direct day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance. ? 對酒店營銷部門員工進(jìn)行教育、培訓(xùn)和激勵，促使酒店營收目標(biāo)得以達(dá)成。確保員工獲得完成工作職責(zé)所需的信息、市場數(shù)據(jù)以及各種工具與設(shè)備。 Educate, train and motivate sales and marketing teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. ? 同關(guān)鍵客戶和外部相關(guān)人員（如：賓客、航空公司、批發(fā)商、旅行社、廣告商、本地社區(qū)團(tuán)體）建立聯(lián)系并保持聯(lián)絡(luò)，借此增加團(tuán)體及會議業(yè)務(wù)量，包括客房銷售、餐飲銷售和宴會服務(wù)等。 Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services. 賓客體驗Guest Experience: ? 為賓客提供各種信息（如：忠誠計劃、本地景點、餐廳、設(shè)備信息），以提升賓客體驗。 Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. ? 安排酒店會議及業(yè)務(wù)團(tuán)隊活動，同其它酒店級部門協(xié)調(diào)，共同完成銷售部門同潛在客戶達(dá)成的協(xié)議中所規(guī)定的各項服務(wù)。 Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients. ? 同有關(guān)部門交流所有相關(guān)信息，包括即將抵達(dá)的貴賓、大型團(tuán)體或其他重要賓客的要求和特殊需求。 Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups,? ? 主管各種營銷活動，增銷各種酒店服務(wù)、產(chǎn)品及設(shè)施。 Lead marketing efforts to upsell guests on hotel services, offerings, and amenities. 企業(yè)責(zé)任Responsible Business: ? 發(fā)現(xiàn)降低營銷效果和酒店整體銷售情況的運營問題，同相關(guān)部門協(xié)作共同解決。 Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions. ? 提升酒店與品牌在本地的知名度，有時可能需要作為酒店代表接受媒體采訪等。 Develop awareness and reputation of the hotel and the brand in the local community, may serve as the hotel representative for media related inquiries. ? 同本地社會團(tuán)體的業(yè)務(wù)領(lǐng)導(dǎo)、官員和代表保持密切聯(lián)系，確保酒店能經(jīng)常獲得高規(guī)格的曝光度。 Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel. ? 若同廣告機(jī)構(gòu)、咨詢公司和其它供應(yīng)商開展合作，擴(kuò)大廣告投資效益，確保廣告體現(xiàn)品牌形象。 Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity.

【崗位職責(zé)】 1. 總結(jié)歸納運行和維修、制定和審定設(shè)備設(shè)施及建筑裝潢的預(yù)防性維修計劃. 2. 負(fù)責(zé)工程部的節(jié)支運行、跟蹤，控制水、電、油、等的消耗并嚴(yán)格控制維修費用。 3. 根據(jù)營業(yè)情況和氣候及市場能源價格情況，提出節(jié)能運行的計劃和運行維修費用預(yù)算。 4. 負(fù)責(zé)協(xié)調(diào)和度假村相關(guān)的市政工程等業(yè)務(wù)部門的關(guān)系，以獲得良好的外部環(huán)境。 5. 審定員工培訓(xùn)計劃，定期對員工進(jìn)行業(yè)務(wù)技能、服務(wù)意識、基本素質(zhì)的培訓(xùn)。 【崗位要求】 1. 大專以上文化程度；3年以上同崗位工作經(jīng)驗。有一定英文水平，能借助工具書閱讀有關(guān)專業(yè)文獻(xiàn)。 2. 必須掌握機(jī)電工程設(shè)計基礎(chǔ)知識、熟悉電子通訊設(shè)備、計算機(jī)、暖通、空調(diào)、給排水設(shè)備、電梯等的使用和維護(hù)管理，熟悉基建、環(huán)境保護(hù)、安全生產(chǎn)、勞動保護(hù)方面的政策與法規(guī)。 3. 能充分領(lǐng)會總經(jīng)理的經(jīng)營意圖，正確處理上下級之間、部門之間的關(guān)系，并能組織指揮工程部各項工作計劃的實施，確保工程部的正常運轉(zhuǎn)。 4. 有強(qiáng)烈的事業(yè)心責(zé)任感，有較強(qiáng)的自學(xué)能力和適應(yīng)性，秉公辦事，不謀私利。 5. 身體健康，精力充沛。 6. 該崗位需每周工作6天? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

 崗位職責(zé)： 1. 負(fù)責(zé)度假村財務(wù)部門整體運營，包含財務(wù)、采購 2. 協(xié)助度假村高層管理人員提供有效的財務(wù)管理、成本控制、流程合法合規(guī)管理、從財務(wù)影響面提供專業(yè)的建議和解決方案。 3. 管理團(tuán)隊并發(fā)展人才，建立一支高效的團(tuán)隊。 4. 熟悉度假村運營，能夠預(yù)測風(fēng)險并能夠有效進(jìn)行風(fēng)控管理。 5. 保證度假村稅務(wù)、財務(wù)等符合國家各項及Club Med各項規(guī)定。 6. 協(xié)助各運營部門制定合理預(yù)算并做好費用把控的管理 崗位要求： 1. 中國籍，學(xué)歷本科及以上 2. 英文口語及書寫能力 3. 縝密的邏輯性思維及數(shù)據(jù)分析能力。 4. 熟悉各類稅務(wù)及財務(wù)政策、保險政策等法律法規(guī) 5. 誠實、踏實、務(wù)實。 6. 團(tuán)隊管理及建設(shè)能力 7. 具有國際品牌五星級度假村同崗位至少3年及以上的工作經(jīng)歷。 8. 該崗位需每周工作6天 福利 免費住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

【崗位職責(zé)】 1. 通過與客戶建立良好的關(guān)系為其提供服務(wù)（餐廳接待、服務(wù)質(zhì)量、吧臺酒水出品） 2. 組織和協(xié)調(diào)團(tuán)隊成員，為其分配工作季目標(biāo)、按照Club Med的標(biāo)準(zhǔn)監(jiān)督成員的工作態(tài)度和行為 3. 通過管理支出；提高服務(wù)團(tuán)隊的盈利；優(yōu)化服務(wù)團(tuán)隊的預(yù)算；從而實現(xiàn)開源節(jié)流 4. 使餐飲團(tuán)隊的氣氛溫暖、友善；并根據(jù)度假村的晚間主題裝飾餐廳和提供酒水出品 5. 確保餐飲團(tuán)隊成員的發(fā)展 6. 確保遵守Club Med的標(biāo)準(zhǔn)，并符合衛(wèi)生和安全流程 【崗位要求】 1.年齡30歲以上，大專以上學(xué)歷， 主修國際旅游/酒店管理/餐飲專業(yè)者優(yōu)先 2. 有1年以上同等崗位管理職工作經(jīng)驗 3. 必須具備流利的英語，掌握法語者更佳 4. 該崗位需每周工作6天                【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

【崗位職責(zé)】： 1.負(fù)責(zé)賓客關(guān)系團(tuán)隊日常工作的管理 2.督導(dǎo)員工按照Clubmed的制度以及要求提供服務(wù) 3.維護(hù)客戶關(guān)系，提高客人滿意度 4.負(fù)責(zé)客戶投訴處理以及突發(fā)事件、各類意外處理 5.負(fù)責(zé)各項報告、報表的編制 6.各項活動的組織與參與 【任職要求】： 1. 具有大專以上學(xué)歷。 2. 具有3年以上同崗位經(jīng)驗。 3. 具有較好的英語基礎(chǔ) 。 4. 熟悉酒店前廳運營以及管理。 5. 具有較強(qiáng)的組織能力和溝通能力及管理能力。 6. 該崗位需每周工作6天? ????????????? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

【崗位職責(zé)】 1. 作為廚房二把手協(xié)助西餐行政主廚，必要時代替西餐行政主廚 2. 與其他廚師和餐飲部經(jīng)理共同管理訂單和貨物 3. 管理并帶領(lǐng)廚師團(tuán)隊提供自助餐服務(wù) 4. 遵守Club Med的標(biāo)準(zhǔn)，并遵守衛(wèi)生和安全流程 【崗位要求】 1.良好的英語能力，30歲以上，接受去不同的城市工作 2.具備宴會類廚房工作經(jīng)驗，管理過15人的廚師團(tuán)隊 4.出色的西冷和西熱的出品能力 5.能夠操作電腦，有相關(guān)烹飪證書優(yōu)先 6.該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

1. 負(fù)責(zé)員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 3. 合理調(diào)配度假村的人力資源，并提出有效的建議和意見。 4. 負(fù)責(zé)各部門人員編制的審核工作。 5. 負(fù)責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關(guān)制度、員工保險及福利方面的政策。 7. 負(fù)責(zé)各種人事政策的具體實施及檢查工作。 職位要求： 1. 大專以上學(xué)歷，有相同崗位工作經(jīng)驗2年以上。 2. 熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4. 了解度假村員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5. 具有良好的溝通能力和協(xié)調(diào)能力。 6. 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。 7. 該崗位需每周工作6天

【崗位職責(zé)】 1. 協(xié)助技術(shù)服務(wù)經(jīng)理帶領(lǐng)技術(shù)團(tuán)隊及協(xié)調(diào)下級供應(yīng)商的關(guān)系。 2. 定期進(jìn)行預(yù)防性維護(hù) 3. 確保俱樂部內(nèi)機(jī)器和設(shè)備的維護(hù)。 4. 確保申請遵守衛(wèi)生和安全程序 5. 參與行政工作 【崗位要求】 1. 維修相關(guān)認(rèn)證 2. 要求有度假村工程部工作經(jīng)驗以及維修和管理相關(guān)經(jīng)驗 3. 電腦技巧 4. 能說英語或其他外語者優(yōu)先 5. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

1. 接待顧客、為顧客提供建議、銷售產(chǎn)品以滿足客戶需求和期待 2. 接受貨物、核對交貨單 3. 根據(jù)Club Med的標(biāo)準(zhǔn)和商品銷售流程布置產(chǎn)品陳列、存放 4. 關(guān)注客戶、客戶需求和客戶期待以維護(hù)老客戶 5. 考慮客戶的評價和建議，并將相關(guān)評價和建議反饋給總經(jīng)理 6.管理底下的團(tuán)隊并安排其工作 7.根據(jù)度假村情況，組織相關(guān)活動

【崗位職責(zé)】 1. 協(xié)助財務(wù)經(jīng)理負(fù)責(zé)行政管理、財務(wù)和內(nèi)部控制 2. 監(jiān)督各部門的賬務(wù) 3. 管理度假村保險箱及現(xiàn)金流動 4. 每日和每月結(jié)賬 5. 管理和收取客人付款 【崗位要求】 1. 財務(wù)管理能力，例如：分析損益表，完成經(jīng)營預(yù)算、短期和長期的預(yù)測和主持完成資本支出計劃。 2. 較強(qiáng)的溝通能力（口語、聽力和書寫） 3. 較強(qiáng)的分析能力 4. 熟練使用應(yīng)用軟件和度假村系統(tǒng)，技術(shù)能手 5. 熟練掌握和維護(hù)關(guān)系，例如員工關(guān)系、客戶關(guān)系和供應(yīng)商關(guān)系 6. 具備度假村運作知識 7. 較強(qiáng)勞動力管理能力 8. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

PURPOSE OF JOB? He guarantees and monitors the stock and the deliveries of the village. He is responsible for managing storage warehouses and deliveries to maximize efficiency and secure the business qualitatively and quantitatively. GENERAL MISSIONS PROCUREMENT PROCESS Order?: v? He defines the forecasted product needs and give purchasing orders to the Procurement Manager ?as close as possible to needs to ensure a continuous and regular service? ? Reception?: v? He controls deliveries: qualitative and quantitative control of the products received (weighing of bulk foodstuffs, etc.)? v? He controls the respect of suppliers' deadlines? v? He deals with non-conformities on a day-to-day basis and communicates it to the Procurement Manager ? Stocks : v? He analyses, consolidates and communicates consumption to better adapt stock levels? v? He is responsible for the proper implementation of inventories and expressions of needs? v? He advises managers on the expression of their needs, ensures that they are anticipated? v? He adapts inventory levels to the reliability of customer needs and the supplier context, aiming for the best full cost / customer service ratio? v? He secures stocks and exhaustively guarantees that the physical stock is equal to the stock recorded in Ecomat IT system v? He organizes storage of the reserves and the quay of the Economat v? He arranges reserves, implements necessary signage to identify the products. ? Reporting?: v? He evaluates the performance of suppliers ? v? He contributes to the respect of objectives set for variable costs, he researches and identifies new products and services to optimize/reduce costs v? He improves productivity by optimizing the flow of information and goods flows ? v? He participates in the monitoring of self-checks of his department ? v? He establishes and informs a dashboard of the service's performance ? QUALITY / HEALTH AND SAFETY: v? He is the guarantor of compliance with H&S standards in collaboration with other managers, alerts his managers (hierarchical and functional) in case of risk ? v? He participates in the Health and Safety Unit v? He keeps all records in a way that they can be checked at any time for information or audit purposes Team management v? ?He ensures the reception, implementation and integration of GO/GEs in his department v? ?He defines personal objectives and support his team or its affiliates, and evaluates them v? ?He supervises and leads in a transversal logic v? ?He implements and complies with HR procedures v? ?Manager by proximity: show, train and enforce v? ?He shows exemplarity through his visibility among teams and customers v? ?He ensures good social climate in his department v? ?He ensures all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions KEY PERFORMANCE INDICATORS (KPI) CLIENT ·????? Customer satisfaction data? ·????? Compliance with standards and SOP ? Business? ·????? Respect of budgets (result versus budget) ·????? Rate of loss, theft or damage of goods ·????? Stock function to meet internal audit scores ? PEOPLE ·????? Development of his team skills, Turn Over and absenteeism ·????? End of month inventory variance

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

Responsibility 1. Management of digital content and community outreach in the village and provide digital customer experience rich and interactive content 2. Depending on the highlights, it will ensure the management and delivery of content and information Village and Social Networks. 3. Data catching in village 4. Development on E-Survey （Depend on project or resort needs） 5. Village complaints management on Social Media 6.Others Requirement 1. Specific colleague course or above; basic in English spoken and writing; Basis of graphic design software (e.g. PS). 2. Good interpersonal skills. 3. Proficiency in Microsoft Office. 4. Experience in media marketing is preferred (e.g. Wechat, Weibo). 5. Work 6 days a week? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

【崗位職責(zé)】 1. 負(fù)責(zé)品酒課程的培訓(xùn)和銷售 2. 用高品質(zhì)的服務(wù)維護(hù)客戶忠誠度 3. 負(fù)責(zé)度假村內(nèi)所有酒水的管理，儲藏和采購 【崗位要求】 1. 需要有WSET證書 2. 有相關(guān)工作經(jīng)驗優(yōu)先 3. 須掌握具備基礎(chǔ)英語和流利的普通話，掌握其它外語者（法語、日語及韓語等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

工作內(nèi)容 1.協(xié)助經(jīng)理負(fù)責(zé)客房部的整體經(jīng)營和運作；分配督導(dǎo)員工工作，制定工作計劃。  2. 確保部門成本及各項費用，得以良好的控制。 3. 根據(jù)度假村的運營標(biāo)準(zhǔn)，隨時對房間和設(shè)施設(shè)備及各項物品進(jìn)行檢查。  4. 制定部門的年度預(yù)算，并確保部門的經(jīng)營費用控制在預(yù)算之內(nèi)。 5. 檢查客房部的設(shè)施和管理，抽查及提升本部門整體工作質(zhì)量及工作效率。 6. 組織編制部門工作程序及工作考評。 崗位要求 1. 本科畢業(yè)學(xué)歷或同等以上。 2. 有五星級連鎖酒店客房管理工作經(jīng)驗。 3. 熟悉客房部專業(yè)知識，熟練使用電腦，持有客房部經(jīng)理上崗證或資格證書。 4. 掌握熟悉客房管理、服務(wù)流程和質(zhì)量標(biāo)準(zhǔn)。 5. 具有組織協(xié)調(diào)能力、應(yīng)變能力、經(jīng)營能力以及文字表達(dá)能力和信息管理能力。 6. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。

崗位職責(zé) 1.準(zhǔn)備所有的配料并制作各種面包、面包卷、西點等食品（會做但不僅限于：法式面包、牛角丹麥、吐司、農(nóng)夫包、全麥包、硬包、麥芬，蛋撻）； 2.確保有足量的面包供應(yīng)，尤其是早餐（早餐開餐時間為7點）； 3.負(fù)責(zé)操作間的日常衛(wèi)生、工具清潔及收藏； 4.負(fù)責(zé)工作結(jié)束后的原料收藏、工具清潔、環(huán)境衛(wèi)生的清潔、能源的關(guān)閉； 5.接受上級的其他任務(wù)。 崗位要求 1.熟悉面包西餅等的制作工藝及技能； 2.熟悉西餐的相關(guān)知識及禮儀； 3.有星級酒店或西餐廳從事面包西餅制作工作經(jīng)驗優(yōu)先。 福利 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機(jī)場接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險及社會保險； 國際化G.O團(tuán)隊； 擁有登臺演出的機(jī)會； 每年輪換海外及大中華區(qū)度假村工作機(jī)會； Club Med海外度假村免費房間； 快速晉升通道。