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  • 哈爾濱 | 5年以上 | 學歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 技能培訓
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 10-17
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    Total 5 years working experience or more in the hospitality industry with a minimum of 2 years in a junior leadership role in an international 5-star hotel or recognized fine dining restaurant. 在酒店行業(yè)擁有5年以上工作經(jīng)驗,其中至少2年在國際五星級酒店或被認可的高級餐廳擔任初級領(lǐng)導的角色。 Full proficiency in international cooking with a wealth of knowledge on traditional recipes and technics. 運用豐富的傳統(tǒng)食譜和技術(shù)知識,完全熟練地進行國際化菜品的烹飪。 International work experience in an English-speaking country within an international 5-star hotel or internationally recognized restaurant or restaurant group is desirable. 有在國際五星級酒店或國際知名餐廳或餐廳集團工作經(jīng)驗。 Food Safety Training by accredited training provider such as Ecolab Serve Safe Managers Certification and the ability to train others on food safety and hygiene procedures. 接受過經(jīng)官方認可的培訓人員提供的食品安全培訓,例如Ecolab提供的Serve Safe的安全經(jīng)理認證及擁有在食品安全和衛(wèi)生程序方面培訓他人的能力。
  • 合肥 | 1年以上 | 學歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
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    PRINCIPAL RESPONSIBILITIES 主要職責 ??Complete the workassigned by the superior. 完成上級領(lǐng)導交辦的工作。 ??Make sureproduction charts are closely followed and adhered to. 嚴格按照生產(chǎn)操作流程制作食品。 ??All food items mustbe covered with cling film (or proper lid), dated, labeled and initialed byperson who made it or used it first. 所有食品必須用保鮮膜(或大小適當?shù)纳w子)封好保存,由制作者或最初使用者制作標簽、標明??Cold food forstraight consumption is handled with gloves at all times. 取用直接食用的冷凍食品時必須戴手套。 ??Use the cuttingboard correctly according to HACCP instructions at all times. 根據(jù)HACCP的指示,正確使用砧板。 ??Set up workingstation properly before each service period. 每次營業(yè)前,妥善地設(shè)置好制作臺。 ??Wash hands beforeentering the kitchen or returning to work station. 進入廚房及回到操作臺前先洗手。 ??Make sure all foodis prepared according to recipes. 嚴格按照食譜制作食品。 ??Food cooked inlives stations in front of the guests or for special a la carte events iscooked perfectly, hot and in the stipulated time. 確保現(xiàn)場制作的食物和單點的食物完全按食譜規(guī)定的時間和配方制作。 ??Make sure that foodis tasty, attempting presented, fresh, correct portioned and safe. 確保食物美味可口,秀色可餐,新鮮,分配合理,安全衛(wèi)生。 ??Equipmentto be handled with care and according to safety instructions at all times. 根據(jù)安全指示小心使用所有的設(shè)備。 ??Take foodtemperature checks as per guidelines and keep record. 根據(jù)指示檢查溫度情況,并且做好記錄。 ??Keep work areaclean at all times. 隨時保持工作區(qū)域干凈整潔。 ??Be aware ofaccident prevention and help enforce safe work conditions to achieve zeroaccident goals. 知道如何預防工作事故,確保安全工作生產(chǎn),以實現(xiàn)零事故之目標。 ??Inform the superiorimmediately if you get sick. 一旦生病,立即告知上級領(lǐng)導。 ??Inform the superiorimmediately if there is any problem or complaint. 遇有問題或投訴,立即告知上級。 ??Be able to work inanother area when needed and take part in cross-training when directed. 按要求,參加崗位交叉培訓,需要時能調(diào)至其他部門協(xié)助工作。 ??Train colleagues onstandards, HACCP and local hygiene standards, and ensure that they meet thestandards at all times. 向同事培訓朗廷的標準,HACCP以及當?shù)氐男l(wèi)生標準,并確保其時刻符合標準。 ??Attend and conducttraining as required. 根據(jù)需要參加培訓并開展培訓。 ??Attend all meetingssuch as daily briefing as required. 根據(jù)需要,參加所有的會議,例如晨會。 ??Participate in theplacement of the buffet when necessary. 必要時,參與幫助自助餐的布置工作。 ??Implement hotel policyaccording to colleaguehandbook. 根據(jù)員工手冊貫徹酒店政策。 ??Perform any dutiesassigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學歷 ??A diploma issued bya certification authority or a professional trainer is preferred. 持有由認證機構(gòu)頒發(fā)的文憑或經(jīng)過專業(yè)培訓者優(yōu)先考慮。 Experience 經(jīng)驗 ? One years relatedworking experience in this position, preferably in hotel industry. 具有一年相關(guān)工作經(jīng)驗,有在酒店工作經(jīng)驗的優(yōu)先。 Job Skill/Knowledge 工作技能/知識 ??Experience?on?baking?industry. 具有烘焙經(jīng)驗。 ??Knowledge offood handling and hygiene standards. 具有食品加工及衛(wèi)生標準知識。 ??Effectiveinfluence. 有效的影響力。 Computer Knowledge 電腦知識 ??Knowledge of MSoffice software. 能操作微軟辦公軟件。 Language Proficiency 語言能力 ??Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
  • 廚師

    5千-9千
    合肥 | 經(jīng)驗不限 | 學歷不限

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    溫泉 | 100-499人
    發(fā)布于 09-27
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    招聘爐臺、案板、西廚、面點、打荷等各崗位
  • 頭鍋/二鍋

    7千-1萬
    合肥 | 2年以上 | 學歷不限 | 提供食宿

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    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
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    ·Assists ChineseChef with kitchen operations as necessary. Carry out precise and cleardirection from Chinese Chef from recipes, systems, general standards andquality control in order to ensure best guest satisfaction. 協(xié)助中餐廚師長維持廚房的運營。執(zhí)行中餐廚師長精確及清晰的指示,從配方、系統(tǒng)到整體標準和質(zhì)量控制,來確保最高的顧客滿意度。 ·Follow directionof Hygiene/HACCP Manager and local Hygiene Bureau as well as HACCP in order toensure best production and high level of hygiene in order to avoid crossinfection at all times.? Pay attention toand ensure the quality of food, swinging and flavor to a good level. 根據(jù)衛(wèi)生及食品安全經(jīng)理,衛(wèi)生局及HACCP的指示,確保高標準的清潔衛(wèi)生,以避免交叉感染。注重并確保食品的質(zhì)量、擺盤及風味達到優(yōu)良的水準。 ·Implement properfood preparation procedures and storage standards. 履行正確的備菜程序與貯藏標準。 ·Maintainpurchasing, receiving and food storage standards. 維持采購,收貨及食品貯藏標準。 ·Ensurecompliance with all local (Health Department) regulations. 確保遵守當?shù)卣ㄐl(wèi)生部門)的規(guī)定。 ·Support the Foodand Beverage department's procedures for waste control. 支持餐飲部的各項程序?qū)速M的控制。 ·Follow properhandling and right temperature of all food products. 遵循食品的適當處理及正確的保存溫度。 ·Attend departmentaldaily briefing. 參加每天的例會。 ·Operate and maintain all department equipment and reports malfunctions. 操作及維護所有部門的設(shè)備,并匯報設(shè)備故障。 ·Be responsiblefor management of property and facilities. 負責部門所有的財產(chǎn)和設(shè)備的管理。 ·Be able tocoordinate effectively with colleagues also in other departments and beflexible on operation needs. Support management in driving vision andpriorities. 能夠與同事及其他部門協(xié)作,并能靈活滿足運營需要。通過建立形象與注意輕重緩急來加強管理。 ·Reviews staffinglevels to ensure that guest service, operational needs and financial objectivesare met. 復核同事的工作表現(xiàn),以確保賓客服務(wù),業(yè)務(wù)需要和財務(wù)目標達到標準。 ·Enforce the foodpreparation and presentation guidelines to ensure consistent quality culinaryofferings to our guests. 執(zhí)行朗廷集團的食物制作準備及呈現(xiàn)方式的指南,以確保提供給客人品質(zhì)如一的美食。 ·Respond to guestquestions in a correct and appropriate manner within 24 hours. 以正確且適當?shù)姆绞?4小時內(nèi)回應(yīng)客人的疑問。 ·Maintain F&Bconcepts and Mission standards for preparation & presentation. 保持餐飲部關(guān)于備菜和擺盤的概念及使命。 ·Actively promote cross-sectoral cooperation through frankcommunication. Make ultimate use of time and resources throughgood planning as well as team goal setting. 通過坦誠的溝通合作,積極推動跨部門的合作。通過計劃及團隊目標的設(shè)定,充分利用時間及資源。 ·Follow andimplement Prime times during operation hours. 貫徹和落實黃金時段的營業(yè)時間。 ·All rules andregulations refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ·Be aware ofaccident prevention and help enforce safe working conditions to achieve thegoal of zero accidents. 了解事故預防并加強工作安全以達到零事故的目標。 ·Perform anyduties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學歷 ·Culinary Educationis preferred. 烹飪教育背景的優(yōu)先。 Experience 經(jīng)驗 ·At least two yearsrelated working experience in this position, preferably in hotel industry. 兩年以上相關(guān)工作經(jīng)驗 ,有酒店工作經(jīng)驗的優(yōu)先。 Job Skill/Knowledge 工作技能/知識 ·Excellentculinary skills, while deliver top quality product and presentations. 完美的烹飪技巧,同時展現(xiàn)高質(zhì)量的食物及擺盤。 ·Comprehensiveknowledge of food processing and hygiene standards. 全面的食品加工及衛(wèi)生標準知識。 ·Goodinterpersonal conflict management skills and effective decision-making skills. 良好的處理同事關(guān)系沖突管理技巧和有效的決策力。 ·Knowledge ofoperating rules and safety standards. 具有操作規(guī)章及安全標準知識。 Computer Knowledge 電腦知識 ·Knowledge of MSoffice software. 會使用常用的微軟辦公軟件。 Language Proficiency 語言能力 ·Goodcommunication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
  • 中廚廚師長

    1萬-1.5萬
    合肥 | 5年以上 | 學歷不限

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    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-07
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    SCOPE 職能范圍 Control the stock of food and what need to be ordered. The acceptance of perishable goods should be carried out and implemented in accordance with the standards, apply and follow first in first out and storage system. Train and direct other colleagues in the department to provide all customers with consistent, high quality food and services through adherence to and implementation of all kinds of brand standard and policies. 控制食品的存貨量及何種食品需要被訂購,按照標準接收易腐物品,貫徹并執(zhí)行先進先出原則及貯藏制度。通過堅持和執(zhí)行各種朗廷標準和政策,培訓和指導部門其他同事,為所有顧客提供始終如一的,高質(zhì)量的食品和服務(wù)。 PRINCIPAL RESPONSIBILITIES 主要職責 ? Assist the Chinese Executive Chef to maintain the operation of the kitchen as necessary. 協(xié)助中餐行政總廚維持廚房的運營。 ? Supervise the production and operation of the Chinese Kitchen and ensure compliance with all Food & Beverage policies, standards and procedures. 監(jiān)督中廚房生產(chǎn)運營,確保執(zhí)行所有關(guān)于餐飲的政策,標準及程序。 ? Provide the perfect quality of food and interact with guests in order to deliver personalized dishes. 使用高質(zhì)量的食材,并與顧客進行交流推出個性化的菜肴。 ? Pay attention to the quality, presentation and flavour. 注重食品的質(zhì)量,擺盤呈現(xiàn)方式及味道。 ? Implement proper food preparation procedures and storage standards. 履行正確的備菜程序與貯藏標準。 ? Maintain purchasing, receiving and food storage standards. 維持采購,收貨及食品貯藏標準。 ? Ensure compliance with all local (Health Department) regulations. 確保遵守當?shù)卣ㄐl(wèi)生部門)的規(guī)定。 ? Support and endorse the established concept, guidance and guidelines of food and beverage as part of the guidelines for action and combine it with new idea level experience to achieve new heights through team work and team members' recognition. 支持并認可已建立的餐飲概念、指導及方針,并視為行動準則的一部分;并且將其與新想法及經(jīng)驗結(jié)合,通過團隊合作及團隊成員的認可來達到新的高度。 ? When new guidance is not consistent with the policy that has been passed, it should be made clear before it is implemented. 當有新的指導與已通過的方針不一致時,要在執(zhí)行之前明確告知。 ? Participate in sales, set up and prepare for VIP, including important banquets, weddings and other vital matters. 參與到銷售、擺臺及為VIP做準備,包括重要的宴會、婚禮及其他至關(guān)重要的事務(wù)當中。 ? Support the Food and Beverage department's procedures for waste control. 支持餐飲部的各項程序?qū)速M的控制。 ? Accurately calculate the theoretical cost of food. 準確計算食品的理論成本。 ? Follow proper handling and right temperature of all food products. 遵循食品的適當處理及正確的保存溫度。 ? Implement and follow HACCP system and implement correct Hygiene and Safety Standards. 實施及遵照HACCP系統(tǒng)執(zhí)行正確的衛(wèi)生和安全標準。 ? Operate and maintain all department equipment and report malfunctions. 操作及維護所有部門的設(shè)備,并匯報設(shè)備故障。 ? Ensure all colleagues follow all job safety regulations and all hazards are reported to the Security and Engineering. 確保所有的同事遵循工作安全規(guī)則,所有的危險都要報告給保安部及工程部。 ? Conduct a preventative maintenance inspection on a monthly basis. 每月進行預防性維修檢。 ? Be responsible for management of property and facilities. 負責部門所有的財產(chǎn)和設(shè)備的管理。 ? Conduct a preventative maintenance inspection on a monthly basis. 每月進行預防性維修檢查。 ? Effectively report, investigate and follow up on colleague accidents. 有效的報告,調(diào)查及跟進員工事故。 ? Understand and maintain all standard recipes on Material Control before implementing any a la carte or set menus. 在執(zhí)行任何零點或套餐菜單前,理解并維護所有食譜標準。 ? Purchase appropriate supplies and manage inventories according to budget. 按預算購買適當?shù)奈镔Y及管理存貨。 ? Ensure that colleagues' uniforms are clean and tidy, especially in public areas and guest services. 確保同事的制服干凈整潔,特別是在公共區(qū)域及對客服務(wù)時。 ? Help the superior to inspect the competition Hotel, understand the market dynamics, make the hotel always at the top of the competition. 協(xié)助上級考察競爭酒店,了解市場動態(tài),使酒店始終處于競爭頂峰。 ? Training colleagues in techniques and excellent plate presentations. 培訓同事各項技巧以及完美的裝盤藝術(shù)。 ? Organize and participate in the training of kitchen or other first-line departments such as service center or Langham club, including raw materials, production methods and unique flavors. 舉辦及參與廚房或其他一線部門比如服務(wù)中心或朗廷俱樂部的培訓,包括原料,制作方法和獨特的口味。 ? Develop and implement colleague training plans on a quarterly basis in conjunction with HR Department. 每季度和人力資源部一起執(zhí)行并履行培訓計劃。 ? Implement and follow a departmental daily briefing. 執(zhí)行并遵循每日例會。 ? Participate in the training of colleagues according to the menu, including ingredients, preparation methods and unique tastes. 按照菜譜參與同事的培訓,包括配料,備菜及獨特的口味。 ? Regularly develop colleague activity plan to promote teamwork. 定期制定員工活動計劃以促進團隊合作。 ? Cooperate with guests, customers, groups, company representatives, vendors and local education system needs. Participate in the sales menu, VIP menu and any banquet requirements. 配合客人,客戶,團體,公司代表,銷售商及當?shù)亟逃w制的需要。參與銷售菜單,貴賓菜單及任何宴會的需求。 ? Train, coach, and counsel colleagues in order to reach a satisfactory level of productivity. 培訓,指導并給同事提出一定的建議以達到令人滿意的生產(chǎn)水平。 ? Respond to guest questions in a correct and appropriate manner within 24 hours. 以正確且適當?shù)姆绞?4小時內(nèi)回應(yīng)客人的疑問。 ? Keep the concept and mission of catering, food type, food preparation and presentation and other details required in accordance with the concept and describe the implementation of restaurant dishes. 保持餐飲的概念及使命,關(guān)于食物類型,備菜和呈送及其他細節(jié)需按照餐廳概念和菜肴描述執(zhí)行。 ? Carry a monthly self-inspection and make sure Chinese Kitchen is compliant with the Langham Brand Standard. 實行每月自我檢查,確保廚房符合朗廷品牌標準。 ? Actively promote cross-sectoral cooperation through frank communication. 通過坦誠的溝通,積極推動跨部門的合作。 ? Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預防并加強工作安全以達到零事故的目標。 ? All rules and regulations refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ? Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。 REQUIREMENTS 職位要求 Education 教育學歷 ? Culinary Education is preferred. 烹飪教育背景優(yōu)先。 Experience 經(jīng)驗 ? At least five years related experience in this position in 5-star hotels. 五年以上5星級酒店相關(guān)工作經(jīng)驗。 Job Skill/Knowledge 工作技能/知識 ? Excellent culinary skills, while deliver top quality product and presentations. 完美的烹飪技巧,同時展現(xiàn)高質(zhì)量的食物及擺盤。 ? Rich in culinary management and leadership experience. 豐富的餐飲管理與領(lǐng)導經(jīng)驗。 ? Comprehensive knowledge of food processing and hygiene standards. 全面的食品加工及衛(wèi)生標準知識。 ? Strong organization skills and effective influence. 強大的組織能力和有效的影響力。 ? Good interpersonal conflict management skills and effective decision-making skills. 良好的處理同事關(guān)系沖突管理技巧和有效的決策力。 ? Knowledge of operating rules and safety standards. 具有運轉(zhuǎn)規(guī)章及安全標準知識。 Computer Knowledge 電腦知識 ? Knowledge of MS office software. 會使用常用的微軟辦公軟件。 Language Proficiency 語言能力 ? Good communication skills (verbal and listening and writing). 良好的溝通技巧(口語,聽力及書寫)。
  • 合肥 | 3年以上 | 學歷不限

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    溫泉 | 100-499人
    發(fā)布于 11-14
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    1、協(xié)助總經(jīng)理不斷改進完善工作標準和服務(wù)程序,并督導實施。 2、負責餐飲部門工作人員調(diào)配、班次安排和員工的考勤、考核,保證在規(guī)定的營業(yè)時間內(nèi),各服務(wù)點上都有崗、有人、有服務(wù)。 3、按照酒店服務(wù)規(guī)程和質(zhì)量要求,負責餐飲部的管理工作,并與廚房、吧臺保持密切聯(lián)系,協(xié)調(diào)工作。 4、掌握市場信息,了解客情和客人需求變化,做好業(yè)務(wù)資料的收集和積累工作,并及時反饋給廚房、吧臺及總經(jīng)理。 5、負責餐廳費用控制和財產(chǎn)、設(shè)備和物料用品管理,做好物料用品的領(lǐng)用、保管及耗損賬目。 6、保持餐廳設(shè)備、設(shè)施整潔、完好、有效,及時保修和提出更新添置意見。 7、負責處理客人對餐廳服務(wù)工作的意見、建議和投訴,認真改進工作。 8、堅持讓客人完全滿意的服務(wù)宗旨,加強餐廳服務(wù)現(xiàn)場管理,檢查和督導餐廳員工嚴格按照服務(wù)規(guī)程,做好餐前準備,餐間服務(wù)和餐后結(jié)束工作并抓好員工的崗位業(yè)務(wù)培訓。 9、召開班前、后會,分配任務(wù),總結(jié)經(jīng)驗。 有相關(guān)籌備工作經(jīng)驗者優(yōu)先考慮?。。?!
  • 合肥 | 2年以上 | 大專 | 食宿面議

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    可隨時隨地查看職位

    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
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    • 投遞簡歷
    Operations營運 ?Be responsible for daily operation of the restaurant to ensure smooth operation of the restaurant. 負責餐廳日常的營運,保證餐廳營運順暢。 ?Open and close daily operation according to the superior arrangement. 遵照上級的安排表來開始和結(jié)束一天的營運。 ?Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 與客人進行積極的互動和交流,征求客人的反饋以提高服務(wù)質(zhì)量。 ?Train, maintain and enforce all Langham service standards. 培訓、維持和執(zhí)行所有朗廷酒店的服務(wù)標準。 ?Ensure that food and beverages are provided with quality assurance. 確保所提供的食品和飲料有質(zhì)量保證。 ?Properly execute revenue and check control procedures on shift. 嚴格執(zhí)行收入和賬單的操作程序。 ?Handle daily colleague relationships (e.g., shift adjustment). 處理日常同事的協(xié)作關(guān)系(例如,班次調(diào)整)。 ?Maintain a safe & sanitary work environment for all colleagues & guests. 為所有的同事和客人,建立一個安全及衛(wèi)生的工作環(huán)境。 ?Provide the best possible help for restaurant operation (e.g., schedules, floor plans, reservations). 為餐廳營運提供盡可能的幫助(例如,工作時間表,樓層安排,預定)。 ?Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 找到解決問題的方法,如電話服務(wù),最后一分鐘的預定,或其他每天可能發(fā)生的問題。 ?Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在餐廳營運時,確保在各自的崗位上,協(xié)助服務(wù)員或迎賓,使客人滿意。 ?Ensure all work is done on a daily basis. 確保完成每天的工作。 ?Maintain proper colleague uniform standards. 保持同事制服的標準。 ?Establish an effective engineering maintenance and maintenance procedure through work assignment and surprise inspection. 通過工作分配和突擊檢查,建立起一個有效的工程維護及保養(yǎng)程序。 ?Understand and guide the principle of authorization to ensure guest satisfaction. 理解和指導授權(quán)原則,以確保客人的滿意度。 ?Actively support the Quality Improvement Process. 要積極支持質(zhì)量改進程序。 ?Assist in working toward positive financial results. 協(xié)助工作得到積極的財政結(jié)果。 ?Assist in maintaining a highly motivated and well-trained team. 協(xié)助培訓一個高度的熱情和訓練有素的團隊。 ?Exercise station rotation to ensure stations are distributed fairly. 運用崗位的輪換制,來確保工作安排的合理性。 ?Set a good example for colleagues and motivate colleagues to work enthusiastically. 以身作則,為同事樹立良好的榜樣,激勵同事的工作熱情。 ? Human Resources人力資源 ?Implement effective training for new colleagues by using records, menus, and appropriate reference manuals. 通過使用記錄,菜單以及適當?shù)膮⒖际謨詫π录尤氲耐聦嵤┯行实呐嘤栒n程。 ?Encourage problem solving by colleagues through proper training and empowerment. 通過所有可能的培訓和授權(quán)來激勵同事解決問題的熱情。 ?Establish effective communication with colleagues to gain their trust and respect. 與同事建立有效的溝通,以爭取他們的信任和尊重。 ?Maintain fair and consistent counselling and disciplinary procedures. 建立公平和一致的輔導及紀律處罰程序。 ?All details regulatory framework refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 ? Administration 行政管理 ?Communicate directly or through the logbook with the next shift supervisor or manager. 直接或通過日志本與下一班次的主管或經(jīng)理進行溝通。 ?Identify and recommend incentive programs, new ideas, and methods of operation. 確定并推薦獎勵項目,新主意和方法進行運作。 ?Promote positive inter-department relationship. 積極推動部門與部門之間的關(guān)系。 ?Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預防并加強工作安全以達到零事故的目標。 ?Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。
  • 合肥 | 2年以上 | 大專 | 提供食宿

    微信掃一掃

    可隨時隨地查看職位

    • 五險一金
    • 節(jié)日禮物
    • 領(lǐng)導好
    • 帶薪年假
    • 崗位晉升
    • 包吃包住
    • 員工生日禮物
    • 年度旅游
    • 管理規(guī)范
    • 帥哥多
    國際高端酒店/5星級 | 100-499人
    發(fā)布于 11-14
    • 收藏
    • 投遞簡歷
    PRINCIPAL RESPONSIBILITIES 主要職責 Operations營運 ·Be responsible for daily operation of the Palm Court to ensure smooth operation of the restaurant. 負責廷廊日常的營運,保證餐廳營運順暢。 ·Open and close daily operation according to the superior's arrangement. 遵照上級的安排表來開始和結(jié)束一天的營運。 ·Initiate aggressive guest interaction through seeking and soliciting feedback from guests. 與客人進行積極的互動和交流,征求客人的反饋以提高服務(wù)質(zhì)量。 ·Train, maintain and enforce all Langham service standards. 培訓、維持和執(zhí)行所有朗廷酒店的服務(wù)標準。 ·Enforce the Langham standardized drink recipe and presentation guidelines to ensure consistent quality beverage to guests in accordance with the Langham Bar Guide. 執(zhí)行朗廷酒店規(guī)范的飲料配方,以確保給客人提供的飲料具有一貫的品質(zhì)。 ·Ensure that food and beverages are provided with quality assurance. 確保所提供的食品和飲料有質(zhì)量保證。 ·Properly execute revenue and check control procedures. 嚴格執(zhí)行收入和賬單的操作程序。 ·Handle daily colleague relationships (e.g., shift adjustment). 處理日常同事的協(xié)作關(guān)系(例如班次調(diào)整)。 ·Maintain a safe & sanitary work environment for all colleagues & guests. 為所有的同事和客人,建立一個安全及衛(wèi)生的工作環(huán)境。 ·Provide as much help as possible for Palm Court operation (e.g., schedules, reservations). 為廷廊營運提供盡可能的幫助(例如,工作時間表、預定)。 ·Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise. 找到解決問題的方法,如電話服務(wù),最后一分鐘的預定,或其他每天可能發(fā)生的問題。 ·Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied. 在餐廳營運時,確保在各自的崗位上,協(xié)助服務(wù)員或迎賓,使客人滿意。 ·Ensure all work is done on a daily basis. 確保完成每天的工作。 ·Maintain proper colleague uniform standards. 保持同事制服的標準。 ·Establish an effective engineering maintenance and maintenance procedure through work assignment and surprise inspection. 通過工作分配和突擊檢查,建立起一個有效的工程維護及保養(yǎng)程序。 ·Understand and guide the principle of authorization to ensure guest satisfaction. 理解和指導授權(quán)原則,以確保客人的滿意度。 ·Actively support the Quality Improvement Process. 要積極支持質(zhì)量改進程序。 ·Assist in working toward positive financial results. 協(xié)助工作得到積極的財政結(jié)果。 ·Assist in maintaining a highly motivated and well-trained team. 協(xié)助培訓一個高度的熱情和訓練有素的團隊。 ·Exercise station rotation to ensure stations are distributed fairly. 運用崗位的輪換制,來確保工作安排的合理性。 ·Set a good example for colleagues and motivate colleagues to work enthusiastically. 以身作則,為同事樹立良好的榜樣,激勵同事的工作熱情。 Human Resources人力資源 ·Implement effective training for new colleagues by using records, menus, and appropriate reference manuals. 通過使用記錄,菜單以及適當?shù)膮⒖际謨詫π录尤氲耐聦嵤┯行实呐嘤栒n程。 ·Encourage problem solving by colleagues through proper training and empowerment. 通過所有可能的培訓和授權(quán)來激勵同事解決問題的熱情。 ·Establish effective communication with colleagues to gain their trust and respect. 與同事建立有效的溝通,以爭取他們的信任和尊重。 ·Maintain fair and consistent counselling and disciplinary procedures. 建立公平和一致的輔導及紀律處罰程序。 ·All details regulatory framework refer to colleague handbook. 所有規(guī)章制度請參照員工手冊。 Administration 行政管理 ·Communicate directly or through the logbook with the next shift supervisor or manager. 直接或通過日志本與下一班次的主管或經(jīng)理進行溝通。 ·Identify and recommend incentive programs, new ideas, and methods of operation. 確定并推薦獎勵項目,新主意和方法進行運作。 ·Promote positive inter-department relationship. 積極推動部門與部門之間的關(guān)系。 ·Be aware of accident prevention and help enforce safe working conditions to achieve the goal of zero accidents. 了解事故預防并加強工作安全以達到零事故的目標。 ·Perform any duties assigned by the Management. 執(zhí)行任何管理層委托的工作。
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