Position Overview： 職位描述： Performall tasks and responsibilities related to orchestrating and producing animmaculate clean resort for our guest and colleagues.? The Housekeeping Team Leader supervise, trainand inspect the performance of Housekeeping Attendants, Turndown Attendants andHouseman, ensuring that all procedures are completed to the resort operatingstandards.? Assist other areas in thedepartment where necessary to ensure optimum quality service to guests andcolleagues.? Promote a positive andfriendly environment in the department. 通過做好所有的任務(wù)和相關(guān)職責(zé)，為我們的客人和同事精心打造一個(gè)一塵不染的度假酒店?？头坎恐鞴苤笇?dǎo)、培訓(xùn)和檢查客房服務(wù)員、開夜床服務(wù)員和后勤服務(wù)員的工作，確保所有的工作流程都是按照酒店的運(yùn)營(yíng)標(biāo)準(zhǔn)完成。如有需要，則要協(xié)助部門其它區(qū)域的工作，從而達(dá)到最佳的對(duì)客和同事的服務(wù)。在部門推動(dòng)建立一個(gè)正面積極而又友善的工作環(huán)境。 The Role： 崗位職責(zé) 1.?????Verify room status, report discrepant rooms;prioritize and update status of checkout rooms 核實(shí)房態(tài)，上報(bào)差異房；優(yōu)先更新退房的房態(tài) 2.?????Ensure that assigned colleague has reported towork; document any late or absent colleagues 確保排了班的同事按時(shí)到崗，記錄遲到或缺席的同事 3.?????Prepare and distribute assignment sheets toassigned colleague and review priorities 準(zhǔn)備并給同事分配工作安排表并回顧工作重點(diǎn) 4.?????Assign designated guest room keys and phones 分配指定的房卡和電話 5.?????Communicate additions or changes to theassignment sheets as they arise throughout the shift. 在整個(gè)當(dāng)班過程中對(duì)于附加的工作進(jìn)行溝通并更改工作安排 6.?????Check Room Attendant's carts for propersupplies, neatness, cleanliness and mechanical problems. 檢查客房服務(wù)員的工作車，清潔用品是否正確、是否擺放整齊，是否有機(jī)械問題 7.?????Update room status after approving cleanlinessand condition in accordance with departmental standards 在根據(jù)部門規(guī)定的標(biāo)準(zhǔn)查房后更新房態(tài) 8.?????Check Do Not Disturb rooms in accordance withresort procedures and verify status 根據(jù)度假酒店的程序檢查免打擾房間并核實(shí)狀態(tài) 9.?????Complete work orders for maintenance repairs.Contact Engineering directly for urgent repairs 完成工程單的申請(qǐng)流程，對(duì)于緊急的維修需要直接聯(lián)系工程部 10.??Performs otherduties as assigned by Director of Housekeeping 完成客房部總監(jiān)分配的其它任務(wù) Talent Profile： 任職資格： Education 學(xué)歷:? High School and above高中學(xué)歷以上 Experience 經(jīng)驗(yàn): 1 year related workingexperiences is expected. 一年相關(guān)工作經(jīng)驗(yàn) Grooming 儀容儀表: Allemployees must maintain a neat, clean and well groomed appearance (specificstandards available). 所有員工必須保持整潔干凈的形象。