Key Duties and Responsibilities 主要義務(wù)和職責 ? Assist the sales manager/assistant manager to handle the daily operation and maintenance including new room type and pricing pop online, room availability management, online information display and guest’s consultation, etc. ? 協(xié)助銷售經(jīng)理/副經(jīng)理處理OTA平臺運營維護，包括房間上線及調(diào)價，房態(tài)管理，線上信息展示及客人咨詢等。 ? Responsible for all kinds of sales data and client data statistics, analysis, summary, complete the department reports and other writing, reporting to the group leader in time. ? 負責各種銷售數(shù)據(jù)及客戶資料的統(tǒng)計、分析匯總，及時完成部門報表等的制作編寫，匯報給領(lǐng)導(dǎo)。 ? Assist with manager/assistant manager with contract signing, meeting arrangement and new customers inspection and other related work. ? 配合經(jīng)理/副經(jīng)理完成合同簽署、安排會務(wù)、接待、開發(fā)新客戶等相關(guān)工作。 ? Handling with guest and WeChat group’s communication of daily consultation, information release, order processing, customer complaints and other related affairs. ? 及時處理客戶及各微溝通信群內(nèi)日常咨詢、信息發(fā)布、訂單處理、客人投訴等相關(guān)事務(wù)。 ? Responsible for administrative affairs, such as follow up with file stamp, procedures and approval, documentation of contract, expense reimbursement, post, stationery procurement, attendance statistics, etc. ? 負責處理辦公室職責及行政事務(wù)，如跟進文件蓋章、流程審批、合同歸檔、財務(wù)報銷、行政寄件，辦公用品采購，考勤統(tǒng)計等。 ? Build up good communication with other related departments. ? 與公司其他相關(guān)部門建立良好溝通，方便日常工作的正常進行。 ? Be responsible for livestreaming related work and live broadcast ?需要負責直播相關(guān)工作并出鏡直播 ? Complete temporary tasks assigned by manager/assistant manager etc. ? 完成經(jīng)理/副經(jīng)理等臨時交辦的其他任務(wù) Skills, Experience & Educational Requirements 技能、經(jīng)驗和教育要求 ? Good communication and presentation skills. ? 良好的溝通表達能力。 ? conscientious and careful teamwork spirit, sense of responsibility. ? 工作認真細心，有團隊協(xié)作精神，責任感強。 ? Conversant with use of Microsoft office. ? 熟悉微軟辦公軟件。 ? Preferred with hotel work, sales, reservation, customer service experience or worked in OTA platform already. ? 有酒店、銷售、預(yù)定、客服經(jīng)驗或曾在OTA平臺中任職優(yōu)先考慮。