1)?? 指導(dǎo)餐飲部各部門(mén)的運(yùn)作情況，保持并提高工作效率，服務(wù)質(zhì)量、產(chǎn)品、質(zhì)量、產(chǎn)品的創(chuàng)新、銷(xiāo)售和利潤(rùn)。 2)? 指導(dǎo)餐飲各部門(mén)的營(yíng)運(yùn)，行政工作和計(jì)劃的制定，以確保日常營(yíng)運(yùn)的需求。確保所作的決定與已制定的酒店規(guī)章制度相一致。 3)? 完成餐飲相關(guān)報(bào)告，例如預(yù)算，規(guī)章制度和年度工作計(jì)劃等。完善管理制度，工作程序和設(shè)備等。 4)? 與餐飲部所有相關(guān)部門(mén)一起制定經(jīng)營(yíng)管理制度和程序，以便達(dá)到產(chǎn)品最優(yōu)化和利益最優(yōu)化。 5)? 積極收取客人意見(jiàn)，針對(duì)各餐廳服務(wù)，食物，衛(wèi)生及在創(chuàng)新菜品和促銷(xiāo)活動(dòng)等方面，并不斷改進(jìn)完善； 6)? 餐飲部營(yíng)運(yùn)部門(mén)產(chǎn)品知識(shí)的全面了解，關(guān)注VIP客人用餐安排； 7) 對(duì)員工的工作表現(xiàn)提出反饋意見(jiàn)，致力于創(chuàng)造一個(gè)互相合作的工作環(huán)境，最大程度的提高工作效率及員工斗志。 備注：薪資面議

Manage Avenue overall beverage, assist Resort beverage operation, in charge Ossiano Underwater Restaurant and Bread Street Kitchen beverage, to assist management in running the outlet ensuring maximum guest satisfaction, consistent standards, through planning, organizing, directing, and controlling the wine operation and administration. 主要管理美食大道餐飲點(diǎn)的整體全部酒水事宜，協(xié)助酒店主樓餐飲點(diǎn)，并主要負(fù)責(zé)奧西亞諾海底餐廳及Bread Street Kitchen餐廳的酒水事項(xiàng)，通過(guò)規(guī)劃，組織，指導(dǎo)和控制葡萄酒方面運(yùn)營(yíng)和管理，協(xié)助管理人員運(yùn)行店面，確?？腿藵M意度達(dá)到最高，標(biāo)準(zhǔn)一致。

Job Summary 職位簡(jiǎn)述 To execute and to assist the F&B Division in managingtrainings and development function of the department ensuring that all，service and performance targets are achieved. 執(zhí)行并協(xié)助餐飲部管理部門(mén)的培訓(xùn)和發(fā)展職能，確保所有服務(wù)和績(jī)效目標(biāo)得以實(shí)現(xiàn)。? Key Duties and Responsibilities 主要義務(wù)和職責(zé) §Identifies departmental training needs and coordinate improvementplans with departmental trainers 確定各部門(mén)的培訓(xùn)需求與部門(mén)培訓(xùn)師協(xié)調(diào)改進(jìn)計(jì)劃。 §To facilitate customer service, supervisory and skills trainingworkshops 方便客戶服務(wù)，管理和技能培訓(xùn)的學(xué)習(xí)。 §Attend daily Food & Beverage operations meeting and share necessaryinformation of training and development of colleagues 參加日常會(huì)議室的操作和分享同事的培訓(xùn)和發(fā)展必要的信息 §Monitor and ensure that departmental trainings are conductedconsistently. 監(jiān)控并確保部門(mén)進(jìn)行持續(xù)培訓(xùn)。 §Manage and assist cross training initiatives within Food &Beverage 在餐飲部管理和協(xié)助交叉培訓(xùn)計(jì)劃 §Assist and prepare training plans for Internship, managementtrainees and new joiners program within Food & Beverage Division 協(xié)助并準(zhǔn)備管理培訓(xùn)及新員工的培訓(xùn)計(jì)劃 §Manage and facilitate departmental trainings for the Food &Beverage Division 管理和協(xié)助餐飲部的部門(mén)培訓(xùn) § Facilitate delivery of training programs as required by Learning andDevelopment of Atlantis Sanya 由三亞亞特蘭蒂斯學(xué)習(xí)和發(fā)展部來(lái)促進(jìn)培訓(xùn)項(xiàng)目。 § Ensures and monitor that monthly on the job trainings are in placed ineach area of the Food & Beverage Division. 保證和監(jiān)控，按部門(mén)的要求每月對(duì)崗位培訓(xùn)分區(qū)。 § Assigns and nominate management colleagues for off the job trainings asper requirement of Atlantis Sanya 根據(jù)三亞亞特蘭蒂斯的要求，指定管理人員進(jìn)行工作培訓(xùn) § Ensure departmental training targets are monitored and achieved aligningwith resort training targets 確保部門(mén)培訓(xùn)目標(biāo)得到監(jiān)控，并達(dá)到與度假培訓(xùn)目標(biāo)相一致的水平? § Coordinatewith Learning & Development to ensure consistency of trainings in the Food& Beverage Division of Atlantis Sanya 與學(xué)習(xí)與發(fā)展協(xié)調(diào)，確保亞特蘭蒂斯酒店餐飲部培訓(xùn)的一致性 § Utilize all development plans from Individual Performance Appraisalsthat individual team members’ requirements are achieved and that individual anddepartmental goals are followed through. 利用個(gè)人績(jī)效評(píng)估的所有發(fā)展計(jì)劃，個(gè)別團(tuán)隊(duì)成員的需求達(dá)到了，個(gè)人和部門(mén)的目標(biāo)同時(shí)實(shí)現(xiàn)。 § Conducts audit and assessment to individual team members related totraining needs and analysis. Assessments must follow LQA/IFH Mystery Shopperstandards 進(jìn)行審計(jì)和評(píng)估團(tuán)隊(duì)成員個(gè)人相關(guān)的培訓(xùn)需求分析。評(píng)估必須遵循 LQA/神秘顧客的標(biāo)準(zhǔn). § Conduct andfacilitate internal colleagues surveys for Food & Beverage Division allyear round to ensure it aligns with annual ‘CES’ 對(duì)公司內(nèi)部餐飲部員工進(jìn)行全年的調(diào)查，以確保其與每年的“CES”保持一致 § Ensures that all employees are fully conversant and product knowledge isup to date with the hotels facilities and services. 確保所有員工完全熟悉產(chǎn)品知識(shí)是最新的酒店設(shè)施和服務(wù)。 § Conduct a monthly product knowledge tests to maintain colleagues productknowledge levels 每月給同事進(jìn)行產(chǎn)品知識(shí)測(cè)試。 § Assist Departmental Trainers in their development and monitors theeffectiveness of their trainings 協(xié)助部門(mén)培訓(xùn)師發(fā)展并監(jiān)督他們的培訓(xùn)效果 § Assist,Formulate and Implements Quality Core Processes within Food & Beverage suchas formulating necessary Standards and Procedure required by the business. 協(xié)助、制定和實(shí)施內(nèi)部的質(zhì)量核心流程，如制定業(yè)務(wù)所需的標(biāo)準(zhǔn)和程序。 § Ensures and verifies that guests are receiving the best possible serviceavailable within the Front of House Operations that employees projectprofessionalism and are well trained and provide friendly and efficientservice, maintaining an atmosphere of tranquility. 確保并確認(rèn)客人正在接受最有效的服務(wù)，在他們的工作前，員工們都是專業(yè)的，受過(guò)良好的培訓(xùn)，提供友好和高效的服務(wù)，保持一種安靜的氛圍 § Verifies constantlythat the physical product in all aspects is consistent with the hotelstandards. 不斷地驗(yàn)證所有方面的產(chǎn)品是否符合酒店的標(biāo)準(zhǔn)。 § Ensures that all policies and procedure in regards to staff appearance,hygiene and sanitation are enforced. 確保所有有關(guān)人員外表、衛(wèi)生和環(huán)境衛(wèi)生的政策和程序都得到執(zhí)行 § Handles Food& Beverage Operational issues whenever required, including Resort &Avenue outlets, ensuring guest satisfaction at all time. 在需要的時(shí)候處理餐飲部運(yùn)營(yíng)問(wèn)題，包括酒店主樓及美食大道的所有餐飲點(diǎn)，確?？腿说臐M意