Job Responsibilities??崗位職責(zé)
1. Supervise and coordinate all staff to ensure that customers receive prompt and courteous service and that all operational areas are operated following resort hotel standards and procedures.
1.監(jiān)督和協(xié)調(diào)所有的員工,確保顧客收到及時、周到的服務(wù),并且所有的營運(yùn)區(qū)域按照度假酒店標(biāo)準(zhǔn)和程序運(yùn)營。
2. Oversee the daily planning of housekeeping and special events to ensure that all rooms and corridors are cleaned to resort standards.
2.監(jiān)督大清及特殊事物的日常計劃安排,確保所有房間和走廊的清潔符合度假酒店標(biāo)準(zhǔn)。
3.Monitor the use of room spares and consumables within manageable costs.
3.監(jiān)控客房備品和易耗品的使用量處于可控成本內(nèi)。
4.Overall responsibility for the allocation of work to room service staff.
4.全面負(fù)責(zé)客房服務(wù)員的工作分配。
5. Be fully trained in housekeeping tasks and procedures and be able to assist the logistician and housekeeping staff where required.
5.有關(guān)客房工作任務(wù)和操作程序接受過全面培訓(xùn),在需要的情況下能夠協(xié)助物流員和客房服務(wù)員。
Job Requirements??崗位要求
1.Secondary school education or above.
1.中專以上學(xué)歷。
2. At least 2 years' experience in-room service.
2.有2年以上客房工作經(jīng)驗(yàn)。
3. Physically fit.
3.身體健康。