Job Summary 職位簡述 Assisting Director of Front Office managing a smooth day to day operations of Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with high quality of service while maximizing room revenue, productivity, efficiency and meanwhile developing all direct reports and colleagues skills and competencies. 在友好、高效和禮貌的工作方式下協(xié)助前廳總監(jiān)管理前廳部日常運營，給所有的客人提供高質量的服務的同時最大限度地提高客房收入，生產力，效率，與此同時，發(fā)展所有直接報告和同事的技能和能力 。 Key Duties and Responsibilities 主要義務和職責 Effectively communicate with Director, Front Office to ensure aligning strategic plans and implementation of priorities. 有效的和前廳總監(jiān)溝通，理解部門戰(zhàn)略計劃和實施。提高部門效率 Strategic planning and execution to enhance productivity, and efficiency throughout the assigned departments. 戰(zhàn)略規(guī)劃和執(zhí)行，以提高整個部門的效率 Ensure all colleagues are aware of all departmental objectives, Brand Wisdom targets, and LQA standards and are kept informed of performance results. 確保所有員工了解各部門的目標, 例如惠評網的目標，和LQA的標準，及時了解績效結果 Ensure all colleagues are following ‘Resort Grooming Standards’ which reflects on brand image 確保所有員工遵守酒店儀容儀表標準”體現了品牌形象 Ensure all guests are receiving and assisted with high level of service in an efficient, warm and professional manner by all colleagues. 保證所有客人都接收并服務客人以高效的服務水平高，所有的同事們都有熱情和專業(yè)的態(tài)度 Skills, Experience & Educational Requirements 技能、經驗和教育要求 Strong interpersonal and leadership skills 良好的人際關系和領導能力 High level of adaptability and self-motivation 高水平的適應性和自我激勵 Strong administrative skills 很強的管理能力. Communication skills 溝通技巧 Rooms Operation background in medium or large sized hotel/resort 在中型或大型酒店/度假村的工作經驗