You will be responsible for?the efficient running of?the division in line with Hyatt International's Corporate Strategies and?brand standards, whilst meeting?employee, guest and owner expectations.? The Director of Food and Beverage is responsible to function as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable.

1、Becomefamiliar with any assigned sales file, review proposal, discuss profile ongroup with the appropriate sales personnel. 熟悉任何被布置的銷售文件，回顧銷售提案，親自和適合的銷售員工討論客戶問題 2、Contactthe client / meeting planner by phone to introduce and follow up with a letter. 電話聯(lián)系客戶/會議組織者，并用信函做跟進(jìn) 3、Customizeselling approach to the client’s / meeting planner’s needs to maximize sales. 根據(jù)客戶的需求，量身定制銷售方式，將收益最大化 4、SpecializeFood and Beverage programs by tailoring to fit client’s needs. 為客戶提供個(gè)性化的餐飲計(jì)劃 5、Alwaysready to anticipate client and guest needs well in advance. 提前為客戶的需求提前做好準(zhǔn)備 6、Actsas a liaison between client / meeting planner and all hotel operationsdepartment. 在會議籌劃者和酒店其它運(yùn)作部門之間做好溝通作用

To be responsible for the overall daily and ongoing operation of the Rooms Division and it’s units: Housekeeping Floor, PA, Laundry, Health Center, Reception, Executive Floor, Concierge, Reservations and Guest Service Center. Job Knowledge / Skill: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communicationskills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees. Must possess basic computer skills. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Advanced knowledge of the principles and practices within the Rooms’ discipline and hospitality profession, including experiential knowledge for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Must be able to negotiate, convince, sell and influence professionals and/or hotel guests. Thorough knowledge of local laws governing equal employment opportunity and civil rights, occupationalsafety and health, wage and hour issues, and labor relations.

The?Sr. sous chef?is responsible for production of the highest quality products, supervising the staff in efficient manner, keeping overtime to a minimum, maintaining hygiene and safetystandard and motivating the staff in creative thinking. 1)????? Supervise the preparation and production of all hotor cold food items for buffet and a la carte menu to ensure that they are incompliance with the prescribed recipes and specifications 2)????? Understand the basic philosophy of the company andimplement the Gold Standards, three Steps of Service and the 12 service valuesin his daily work. 3)????? Determine the require mise-en-place according tothe menu orders. 4)????? Check the store requisitions prepared bysubordinates. Ensure that the received products meet the predetermined qualityand purchasing specifications. 5)????? Monitor the supply of food items and review wastagefor appropriate adjustment in future preparation. 6)????? Ensure the proper handling and storage of food soas to keep spoilage to a minimum. 7)????? Ensure that the workstations are clean and hygieneand prepare safety procedures are observed by the cooks at all times. 8)????? Ensure that all operating equipment is in goodworking conditions and advise supervisor to raise repair and maintenancerequest when necessary.

The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional Marketing teams to verify all local social, and digital marketing efforts are effectively integrate with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing tradition and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. Duties & Responsibilities: Design -???????Follow up all collateral printings including brochures, fact sheet etc. -???????Follow up Hotel E-advertising & hotel promotional E-brochure, flyer design. -???????Constant update on hotel email footer. -???????Follow up hotel giveaway designs. -? ? ? ?Participates in the preparation of marketing strategic plans. -? ? ? ?Accesses sales and marketing data. -? ? ? ?Takes ownership by developing, executing and following up on the hotel's public relations and advertising schedules. Photo taking -???? In charge of photo takings for activities, VIP arrivals and simple cuisine photos. -???? Follow up on site photo shooting with professional photographer. -???? Follow up with any third-party on-site photo or video shooting. Online marketing -???????Keep all the correct information updated on hotel social media platforms including processing copywriting and photo. -???????Follow up advertisings and selling with online companies including update hotel information, special offer package and marketing cooperation activities. -???????Work with MI to follow up on any search engine related jobs. Other tasks -???????Maintain hotel database (media & combine database from F&B and rooms). -???????Maintain hotel media kits and keep photo library organized. -???????Minutes for weekly departmental meeting. -???????Assist in composing press releases and translations. -???????Assist in any PR activities. -???????Assist any other tasks directed by direct manager. Required: 4-year bachelor’s degree in marketing, Public Relations Business, or related major; 2 years’ experience in the sales, marketing, digital or related professional area, hospitality marketing or digital advertising agency experience preferred. Additional Skill required: -???????Fluent in both Chinese and English, with excellent written and verbal communication skills in both languages. -???????Good interpersonal & communicative skills. -???????Ability to work independently and as a team.

崗位職責(zé): 1.  完成酒店、部門負(fù)責(zé)人交給的各項(xiàng)任務(wù)，并能積極主動、有預(yù)見性地解決工作中遇到或可能遇到的問題。 3.  對客戶資料進(jìn)行完整收集、規(guī)范整理、及時(shí)歸檔，隨時(shí)向上級提供準(zhǔn)確的銷售信息、銷售回款信息，并確保信息的準(zhǔn)確性。 4.  遵守酒店規(guī)章制度，可以代表酒店形象，與客戶進(jìn)行溝通。 5.  參加部門內(nèi)部的早會，及時(shí)匯報(bào)工作中存在的問題，及自己的銷售、拜訪計(jì)劃。 6.  掌握本地區(qū)、臨近地區(qū)市場情況，定期向部門負(fù)責(zé)人提出銷售調(diào)查報(bào)告，提出具體的市場銷售計(jì)劃和切實(shí)可行的方案。

1.根據(jù)衛(wèi)生標(biāo)準(zhǔn)嚴(yán)格操作安全生產(chǎn)，保證食品的質(zhì)量。 2.嚴(yán)格遵守每個(gè)工作流程,妥善保管食物原材料，合理用料，降低消耗成本。 4.檢查每日餐后的原料消耗，及時(shí)申購、補(bǔ)充。 5.配合食品檢驗(yàn)部進(jìn)行食品檢查，確保賓客食品的絕對安全。 6.領(lǐng)導(dǎo)、培訓(xùn)和開發(fā)甜點(diǎn)師助理 7.參與自助餐服務(wù) 8.確保甜點(diǎn)擺放整齊美觀 職位要求： 1. 愿意每周工作6天 2. 相關(guān)烹飪證書 3. 有多年餅房工作經(jīng)驗(yàn) 4. 了解傳統(tǒng)糕點(diǎn)、膳食和維也納面包的制作 5. 懂英語者優(yōu)先

進(jìn)行日常的管理、指導(dǎo)及領(lǐng)導(dǎo)工作，并確保該部門能執(zhí)行廣州富力麗思卡爾頓酒店與麗思卡爾頓酒店公司的標(biāo)準(zhǔn)達(dá)到工作目標(biāo)且員工工作表現(xiàn)符合要求。另須確保酒店的通訊系統(tǒng) 運(yùn)作正常且對客人提供有禮、高效的電話服務(wù)。 PABX Manager provides day-to-day supervision,direction and leadership to all staff in accordance with the objectives, performance and qualitystandard established by The Ritz-Carlton Hotel Company.? Ensures? that?the? communication? system?of? hotel? is?well? maintained? and?guest communication handled politelyand efficiently. 1.以身作則，達(dá)到目標(biāo)，成為“與客人保持情感 聯(lián)系”的榜樣。Be a role model ofCustomer Engagement. 2.支持并執(zhí)行酒店所介紹的所有客人的認(rèn)知計(jì)劃。Supports and carryout all guest recognition programs implemented by Hotel. 3.監(jiān)督及指導(dǎo)全體員工在日常工作中確保執(zhí)行酒店的政策及標(biāo)準(zhǔn)工作程序。Supervises and guides allstaff to ensure that hotel ’s policies and procedures are adhered to. 4.創(chuàng)造一個(gè)積極、高動力的工作環(huán)境，更好地推動及發(fā)揚(yáng)團(tuán)隊(duì)精神。Creates a positiveand highly motivated working environment that promotes and develops teamwork. 5.維持一貫的麗思卡爾頓酒店公司和廣州富力麗思卡爾頓酒店的服務(wù)標(biāo)準(zhǔn)。Maintains The Ritz-Carlton Hotel Company andThe Ritz-Carlton Guangzhou service standards.

崗位職責(zé): 1. 用專業(yè)的技術(shù)為客人提供服務(wù)和水療護(hù)理； 2. 掌握所有水療套餐，水療設(shè)備和護(hù)膚產(chǎn)品的最新知識。

負(fù)責(zé)提供水療中心的各項(xiàng)服務(wù)，以專業(yè)的態(tài)度為客人及會員提供安全、潔凈的服務(wù)。并對他們抱以無微不至的關(guān)心。 Responsible for performing all Spa services, in a safe, clean and professional manner to guests and members. Provide uncompromised attention to guests and member service. 與客人、會員親切溝通并靈活應(yīng)答他們的提問。 The ability to courteously interact and answer all facility related questions with members and guests. 以優(yōu)異的服務(wù)吸引會員和酒店客人享受更多不同的服務(wù)項(xiàng)目。 Serve as catalyst to promote spa services to members and hotel guests. 未進(jìn)行按摩服務(wù)時(shí)，協(xié)助提供水療中心內(nèi)其他的服務(wù)。 Assist in any and all ways in the spa when not scheduled to perform aesthetic services.? 保持并更新個(gè)人服務(wù)知識，了解皮膚護(hù)理產(chǎn)品知識和程序的改變。 Constantly maintain an up to date knowledge of the personal services performed and any revisions in the skin care products or procedures used. 協(xié)助發(fā)展并堅(jiān)持提高水療中心服務(wù)水平的市場策略。 Assist in the development and implementation of marketing strategies which will enhance the quality of services at the spa.

崗位職責(zé) 1.調(diào)查和了解市場情況，掌握酒店和餐廳經(jīng)營情況；制定短期經(jīng)營目標(biāo)和經(jīng)營計(jì)劃；安排下屬班次，合理分工 2.保持并開發(fā)客戶資源關(guān)系 3.參加餐飲部例會，并于開餐前召開班前會布置任務(wù)，完成上傳下達(dá)工作 4.檢查并督導(dǎo)食品質(zhì)量、服務(wù)質(zhì)量、員工紀(jì)律及規(guī)章制度的落實(shí) 5.組織協(xié)調(diào)餐廳內(nèi)部關(guān)系及餐廳與其他相關(guān)部門的聯(lián)系 6.審核餐廳的營業(yè)收支情況，填寫營業(yè)報(bào)告 7.定期對下屬進(jìn)行績效評估，提出員工獎(jiǎng)懲方案，并組織對本餐廳人員培訓(xùn) 8.完成上級特別指派的任務(wù) 崗位要求 1.有強(qiáng)烈的事業(yè)心和責(zé)任感，有高尚的職業(yè)道德 2.儀表端莊大方 3.大專以上學(xué)歷，具有餐飲管理，市場營銷學(xué)等方面知識 4.3年以上餐廳管理經(jīng)驗(yàn)，掌握餐廳服務(wù)的標(biāo)準(zhǔn)和要求 5.善于評估、培訓(xùn)及激勵(lì)員工工作 所有廣州柏悅酒店的職位用以下應(yīng)聘方式：  請將個(gè)人簡歷及一寸彩色照片電郵至： guaph-careers@hyatt.com 請?jiān)诤啔v中注明應(yīng)征部門與職位，并請清晰完整地寫出你正確的電子郵件地址及聯(lián)系電話。所有人選簡歷均會存入集團(tuán)人才庫，恕不退還 同時(shí)您可以登陸凱悅酒店集團(tuán)招聘網(wǎng)站查看更多工作機(jī)會： http://www.hyatt.jobs/

崗位職責(zé)： 1.負(fù)責(zé)Corporate銷售; 2.完成Corporate Account的開發(fā)和維護(hù)； 3.與客戶建立和保持良好的合作關(guān)系； 崗位要求： 1. 熟悉Corporate Sales，具備同等級別酒店工作經(jīng)驗(yàn)者優(yōu)先考慮 2.具備較強(qiáng)的溝通協(xié)調(diào)能力； 3.流利的英文聽、說、讀、寫。

1.有效的協(xié)調(diào)組織廚房內(nèi)部的工作，最大的提高工作效率。 2. 確保所有的菜肴符合菜譜的標(biāo)準(zhǔn) 3. 協(xié)助廚師長和副廚師長充分落實(shí)酒店的標(biāo)準(zhǔn)。 4. 監(jiān)督食品準(zhǔn)備和烹制的過程防止浪費(fèi)。 5. 給員工做適當(dāng)?shù)呐嘤?xùn)，提高工作效率。 6. 保證廚房的衛(wèi)生符合衛(wèi)生部門和酒店的標(biāo)準(zhǔn)。 7. 了解自己的員工，在客務(wù)繁忙時(shí)可以高效的安排工作。 8. 維護(hù)廚房內(nèi)的各種儀器。 9. 保證廚房內(nèi)所有員工的出勤，制服，儀表和個(gè)人衛(wèi)生也需要符合標(biāo)準(zhǔn)。 10. 給員工安排適當(dāng)?shù)呐嘤?xùn)，提高廚房的工作效率。 11. 保證所有的員工熟悉我們的員工守則和規(guī)定。

大堂吧主管要根據(jù)客人的需要滿足客人的需求，并能預(yù)見客人所需的服務(wù)。 要求： 1 相關(guān)工作經(jīng)驗(yàn)2-3年，熟悉酒水知識 2 良好的英語口語 3?積極樂觀

【崗位職責(zé)】 1.檢查每日活動訂單和工作日志對所有活動和臨時(shí)更改做到了如指掌 2.帶領(lǐng)并指導(dǎo)團(tuán)隊(duì)成員對庫存物品和各種設(shè)備設(shè)施進(jìn)行管理級盤點(diǎn) 3.帶領(lǐng)并指導(dǎo)團(tuán)隊(duì)成員擺臺 4.配合宴會經(jīng)理及副經(jīng)理協(xié)調(diào)宴會活動 5.問候客人，并和客人從頭至尾溝通活動細(xì)節(jié)，且適時(shí)提出合理化建議 6.工作結(jié)束后檢查宴會所有區(qū)域，確保廳房和各種設(shè)備設(shè)施的正確擺放并干凈整潔 7.告知所有團(tuán)隊(duì)成員有關(guān)活動細(xì)節(jié)。督促工作并按高標(biāo)準(zhǔn)執(zhí)行 8.負(fù)責(zé)培訓(xùn)及督促所有員工參加培訓(xùn)活動 9.全面掌握各種類型活動的擺臺方法

崗位職責(zé)： 為麗思卡爾頓公寓客人服務(wù)，協(xié)助服務(wù)公寓總監(jiān)及經(jīng)理進(jìn)行日常工作及管理 崗位要求： 1.能夠使用英文進(jìn)行流利的對話及書面交流 2.關(guān)注細(xì)節(jié)，為公寓客人提供細(xì)致的服務(wù) 3.具備良好的溝通與人際交往能力，能夠與客人建立良好的關(guān)系

Reporting line : Based in APAC village/resort, and able to move to other resort for specific mission and for opening and closing of seasonal village if applicable -under the responsibility of the Chief of Village/General Manager,  with functional report to Hygiene and Food Safety Manager APAC  Purpose :   §  Ensure hygiene and food Safety of the village in a complex environment. §  Provide internal expertise to any problem related to hygiene and food safety §  Accompany the team for the control of hygiene and food safety. Responsibilities :   §  Implement the hygiene and food safety policy and monitor it, according to standards and regulations in force (Support of the country legal service for the regulation and local standards). §  Train and raise awareness amongst the team. §  Accompany and follow the laboratories controls in the village. §  Accompany and follow the health local authorities ( ex : FDA, CDC, sanitary office, health department, public health center…etc…). §  Improve continuously the hygiene level of the village. §  Prevent the risks to the community and individuals. §  Be involved in the management of a health crisis in the village.   Improve continuously hygiene and food safety in the village. Depending on the needs:   §  Propose material purchases. §  Propose equipment or structural modifications. §  Create / modify the procedures. §  Propose the purchase, substitution or removal of food, drinks or cleaning products. §  Be a technical support in general for Hygiene, Health and Safety matters when needed   Train :   §  In connection with the other actors for training (UDT, VTM, FTG, external corporate audit company etc.), raise awareness and train the team on food safety and hygiene apply in hotel departments. §  Create a training plan in collaboration with the team in place. §  Record the training performed. §  Control the acquisition of knowledge.   Accompany and follow the laboratories audit in the villages:   §  Accompany the auditor during the visit and report any non-compliance. §  Identify and propose food samples and swabs to be taken. §  Following the audit report, make an action plan defining the proper corrective actions and responsibilities.   Risks Prevention to the community and individuals:   §  Investigate and inform of the potential food risks to the health of the customers and employees in an anticipatory perspective (e.g. risks related to raw materials used, environment, staff ...). §  Follow closely with the nurse the diarrhea statistics of the village and be informed of reported cases of food-born illness and / or transmissible through food. §  Monitor and check the implementation of medical monitoring and health certificate of employees in the village in collaboration with the HR manager.   Objectives and evaluation criteria   §  Prevent the cases of gastroenteritis in the village, linked with hygiene and food safety §  Ensure the compliance of the laboratory analysis results achieved on food and water §  Decrease the non-conformities observed during external audits on Food, Aqua and Guest rooms. And reach the high level of satisfaction required. §  Guarantee of a high level of hygiene and food safety standard requirement     The know-how :   §  Background (food engineer degree, veterinary, Master, etc…) and/or the required experience for the job. §  Good knowledge about regulations, hygiene and food safety standards (e.g. local regulations, ISO 22000 and 22001-FDA regulation). Diploma or certificate related to food safety. §  Good knowledge about the good practices in the hotel/tourism industry.   Languages:   §  English (both speaking and Writing) §  Speaking local language is plus. For China villages/resorts Mandarin is mandatory.   Required qualifications for the job:  §  Adaptability. §  Precision. §  Organization. §  Confidentiality. §  Autonomy. §  Interpersonal skill.  

崗位職責(zé) 1、定期培訓(xùn)本部門員工，不斷提高服務(wù)技能和業(yè)務(wù)水平，做好每月考勤、更期表。 2、各區(qū)域的運(yùn)作情況，不斷巡視各個(gè)崗位，能夠在有突發(fā)事件發(fā)生時(shí)，可以及時(shí)處理。 3、抓好傳酒員的服務(wù)禮貌和工作紀(jì)律，要求講禮貌用語和遵守公司的各項(xiàng)規(guī)章制度。 4、及時(shí)處理客人投訴和員工之間的工作溝通問題，合理調(diào)解工作中的一切問題

? Reports directly to and communicates with DOR on all administrative matters. 向房務(wù)總監(jiān)匯報(bào)和交流酒店內(nèi)的一切行政事務(wù)。 ? Performs all administrative duties to the standards required by the Division Head / Department Head to ensure efficient operations of the department. 為確保部門行政工作的的有效進(jìn)行，按照部門領(lǐng)導(dǎo)的要求履行行政工作。 ? Types, takes minutes and dictation drafts letter, handles telephone calls, files and traces correspondence. 進(jìn)行打字，會議記錄，起草信件，處理電話，文件，追蹤文件等職責(zé)。 ? Ensure security and confidentiality of all departments’ file. 確保所有部門內(nèi)部文件的保密和安全。 ? Handles and directs all inquiries to the appropriate person. 處理所有需求并指派給合適的人員解決。 ? Coordinates with colleagues and representative of other departments to ensure an efficient flow of communication, to and from the department assignment. 與其他部門同事的協(xié)調(diào)，確保與其他部門保持良好的溝通。

主要職責(zé) 培訓(xùn)、管理和支持員工。幫助水療日常運(yùn)營，并不局限于理療、零售、會員、沙龍、健身計(jì)劃和泳池的計(jì)劃。 1、要求有基本的知識、技能和能力。 為了成功的我完成這項(xiàng)工作，要精通自己的工作并有相應(yīng)的智慧和能力。 2、完全理解黃金標(biāo)準(zhǔn)，水療遠(yuǎn)景和使命，14個(gè)關(guān)鍵的品牌服務(wù)標(biāo)準(zhǔn)和程序。 3、為客人提供持續(xù)的服務(wù)和預(yù)見客人的需求。 4、能夠與客人很好的交流，詢問客人的期望、要求和評論。 崗位要求 1、大專學(xué)歷或2年在水療健身中心的管理和運(yùn)營經(jīng)驗(yàn)。 2、能夠愉快在電話和面對面的與人用英文交流。 3、酒店行業(yè)的工作經(jīng)驗(yàn)。 4、計(jì)算機(jī)知識。

負(fù)責(zé)培訓(xùn)部門的理療師，確保按照標(biāo)準(zhǔn)執(zhí)行護(hù)理。 Respond to training all therapists, and insure they professional follow Hyatt pure standard to do treatment. 負(fù)責(zé)制定培訓(xùn)計(jì)劃，每月交給經(jīng)理審核。 To respond make training plan, give Spa manager to check in monthly. 保證足夠的產(chǎn)品庫存，以備水療中心日常運(yùn)營消耗。 Maintain inventory of supplies for the operations of the spa facility. ?負(fù)責(zé)每月配合水療中心副理進(jìn)行盤點(diǎn)工作。 Assist SPA AM with inventory process on monthly. 確保在值班日志上記錄每日運(yùn)行情況；信息記錄，維修報(bào)告等。及跟進(jìn)。 Maintain department log books for all functions; communication book, repair reports etc. Follow up. 負(fù)責(zé)盤點(diǎn)零售產(chǎn)品，專業(yè)的管理庫存和安排供貨。 Respond with inventory stock taking of retail products, professional stock and supplies. 提供安全和絕對領(lǐng)先的服務(wù)，確保客人時(shí)時(shí)滿意。 To ensure guest/member satisfaction at all time by ensuring that safety and service is always the spas first priority. 根據(jù)需要安排參觀。負(fù)責(zé)接待VIP的工作。 Provide Spa Tours as needed, respond to welcome and treat VIP. 保持設(shè)備設(shè)施良好的狀態(tài)（清潔且正常運(yùn)轉(zhuǎn)）。 To ensure the facility is in peak condition at all times (operations and cleanliness). 發(fā)揮水療中心的特長 -- 必要時(shí)積極參與市場推廣。 Provide Support for spa special events and marketing – promotional activities as needed.

確保所有服務(wù)員遵循品牌承諾并始終提供優(yōu)異的對客服務(wù)。 Ensures Housekeeping Attendants deliver the brand promise and provide exceptional guest service at all times. 為公共區(qū)域服務(wù)員分配任務(wù)和職責(zé)。 Assigns duties and responsibilities to Housekeeping Attendants. 檢查員工的工作完成情況。 Conducts checks on works done by Housekeeping Attendants.報(bào)告客人的投訴。 Reports adverse guest comments. 報(bào)告丟失及損壞的物品狀況。 Reports lost and damaged items. 匯報(bào)并跟進(jìn)維修和保養(yǎng)工作。 Reports and follow-up on repair and maintenance work. 檢查公共區(qū)域，餐飲部門外圍區(qū)域，辦公室，洗手間和停車場的衛(wèi)生情況。 Conducts checks on Public Areas, F&B outlets, offices, toilets and car park. 檢查外包工作的進(jìn)行情況。 Conducts checks on works carried out by Contractors. 與承包商負(fù)責(zé)人協(xié)調(diào)并檢查其工作。 Coordinates and inspects with Contractor’s Supervisor on work carried out by Contractors. 計(jì)劃并排定周期性的工作，例如，洗地毯，和徹底清潔工作。 Plans and schedules periodic works such as, carpet shampooing, and high dusting. 確保周期性清潔工作如期進(jìn)行。 Ensures scheduled periodic works are carried out.

主要工作職責(zé)： ?? 及時(shí)對客房裝潢設(shè)施（包括客房內(nèi)家具、墻紙、室內(nèi)裝修、木裝飾、地板、墻面漆、地毯、潔具、石器和裝飾物等）、小五金、各類燈具、各類開關(guān)、配電箱、盤管風(fēng)機(jī)、給排水、電話機(jī)、電視機(jī)等進(jìn)行維護(hù)。 工作要求： ??持有低壓電工證 ??二年以上酒店，服務(wù)式公寓或辦公樓工程部工作經(jīng)驗(yàn) ? 熟悉各項(xiàng)工程基本技能和知識 ??具有良好的服務(wù)熱忱 ? 良好的團(tuán)隊(duì)合作能力

協(xié)助客房部經(jīng)理確?？头坎苛鲿臣案咝У倪\(yùn)作，確保員工嚴(yán)格遵守運(yùn)營手冊內(nèi)所列的的政策和程序。 Assists the Housekeeping Manager in the smooth and efficient running of the Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to. 定期主持召開部門溝通會并確保例會和會議切實(shí)有效且在必要時(shí)進(jìn)行指導(dǎo)。 Conducts regular communications meetings, ensuring that departmental briefings and meetings are effective carried out. 閱讀并更新每日值班記錄。 Reads and updates the Communications Log Books. 協(xié)調(diào)并補(bǔ)充維護(hù)設(shè)備維修報(bào)告和記錄。 Coordinates and maintains equipment maintenance reports and records. 確?？头坎靠头糠?wù)員遵循品牌承諾并始終提供優(yōu)異的對客服務(wù)。 Ensures Housekeeping Floor Butlers and Attendants deliver the brand promise and provide exceptional guest service at all times. 禮貌而高效地處理所有客人和內(nèi)部的投訴和詢問，確保問題得到圓滿解決。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.