KEY RESULT AREAS 關(guān)鍵領(lǐng)域
1.Handle all booking requests accurately, quickly and efficiently.
準確,快速,有效地處理所有預定要求。
2.Monitors hotel room inventory and maximizing occupancy.
監(jiān)控房態(tài)情況,使入住率最大化。
3.Maintains highly service standards for the annual Mystery Guest visits.
為每年造訪的神秘客人保持我們高標準的服務質(zhì)量。
4.Monitors hotel overbooking status ensuring it remains within the predetermined levels.
查看超額的定房情況,確保在規(guī)定的范圍之內(nèi)。
5.Maximizing the room revenue of the hotel by up-selling all hotel products and services.
通過銷售酒店的產(chǎn)品及服務,使住房受益最大化。
PERSONAL SPECIFICATION 職位要求
1.Attends meetings and training as required by supervisors.
按照主管的要求參加所有的會議和培訓。
2.Fluent in both mandarin and English.
良好的中英文語言技能。
3.Sound administration skills.
有起碼的執(zhí)行辦事能力。
4.Experience and ability in computer operation.
具備電腦使用的經(jīng)驗和能力。
5.Good organizational and analytical skills.
良好的組織分析能力。