薪資可議
Setting realistic goals for the department heads in Rooms Division according to the balance score card and guiding them whenever necessary in order to achieve positive results. Ensuring all departments are practising and maintaining the St. Regis standards at all areas as according to the Brand Standard Audit in order to achieve better service standards in terms of guests and associates satisfaction. Training all associates, the??St. Regis?culture and philosophy and stress on practising them on daily basis in order to have a better working environment and have people treating people with respect both internal and external customers.
根據(jù)集團(tuán)設(shè)定的平衡計(jì)分卡,為房務(wù)部的部門經(jīng)理制定切實(shí)可行的目標(biāo),并在必要時(shí)指導(dǎo)他們,以取得積極結(jié)果。確保所有部門都按照集團(tuán)品牌標(biāo)準(zhǔn)審核(BSA)來達(dá)到瑞吉酒店所有領(lǐng)域的標(biāo)準(zhǔn),以達(dá)到客人和同事的滿意度。培訓(xùn)所有員工,確保每天都要強(qiáng)調(diào)學(xué)習(xí)瑞吉酒店文化和哲學(xué),以便有一個(gè)更好的工作環(huán)境,讓員工能更好的尊重內(nèi)部和外部客戶。
直接向樓層主管匯報(bào),樓層服務(wù)員負(fù)責(zé)客房,住客房衛(wèi)生清潔及物品補(bǔ)充,按照酒店程序和標(biāo)準(zhǔn)操作給所有客人提供舒適的環(huán)境。
Reporting directly to the Floor Supervisor, the Room Attendant is responsible for the cleanliness and supplying of guest rooms, residences and the comfort of all guests as set by the hotel procedures and standards.