Main missions
1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village.
2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles.
3.Be the main contact between the Village and the Client Company.
4.Manage and train his/her team.
5.Ensure the operations’ economic and qualitative results.
6.Implement dynamic local sales to groups to optimize his/her financial objectives.
MANAGE THE TEAM
1.Train and make sure that his/her direct staff members also pass on training
2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations
3.Participate and make sure that the team participates to the village life (according to the groups’ schedule)
4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings
5.Carry out the team’s individual assessments and identify potentials
6.Decide and discuss sanctions for faults observed, jointly with the Human Resources
7.Participate to weekly operation meetings with the Hotel Department
MANAGE THE CLUB MED BUSINESS ACTIVITY
1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips
2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment
3.Prepare the investment/renovation/maintenance requests for the following season
4.Draft the end of season results and report and do the filing
5.Ensure compliance with the budget and end of month realizations
6.Account for economic results
7.Be aware and be known of local competitors
GENERATE DYNAMIC SALES (if no sales team in the Village)
1.Be able to identify and qualify local companies’ potential
2.Design a sales offer adapted to the Village
3.Respond to local requests and develop local turnover
4.Negotiate and lead sales
5.Participate to local exhibitions and events in connection with the promotion of Club Med Business
6.Monitor the payment of deposits and carry out local invoicing
7.Carry out the assessment of groups sold locally
Requirements:
1. Specific colleague course or above
2. Good English spoken and writing
3. Experience in the same postion at least one year
4. Accpet work 6 days a week
