工作內(nèi)容： 負責公司酒店的全面管理和維護，確保酒店客戶體驗和運營目標的實現(xiàn)。主要職責包括： - 制定并執(zhí)行酒店房務工作計劃，確保房間整潔、設備齊全，以及正確的房價策略； - 管理和監(jiān)督酒店客房、前廳等的運營； - 確保酒店客戶滿意度得到有效控制，對客戶投訴進行及時處理和反饋； - 制定并執(zhí)行酒店費用控制計劃，確保酒店成本控制在預算范圍內(nèi)； - 確保酒店員工的工作時間、輪班計劃并指導員工； - 制定和更新酒店標準化操作手冊，并確保其實施； - 對酒店設備、設施進行定期的檢查和維護，確保它們始終保持良好的工作狀態(tài)； - 制定并執(zhí)行酒店安全和環(huán)保政策，確保酒店員工和客戶的安全和環(huán)保； - 確保遵守國家和地方政策，以及酒店所在行業(yè)的相關法規(guī)和標準； - 完成其他由公司領導交辦的任務。 職位要求： - 高星級酒店10年以上工作經(jīng)驗，5年以上同等崗位經(jīng)驗； - 具備較強的溝通、協(xié)調(diào)和領導能力，具備團隊協(xié)作精神； - 具有較強的數(shù)據(jù)分析和處理能力，能夠?qū)频赀\營數(shù)據(jù)進行分析和優(yōu)化； - 崇明包食宿，每周有班車回市區(qū)。

笙美旗下酒店房務板塊工作： 酒店主要業(yè)態(tài)：大型度假綜合體，城市精品商務（100間以上)，健康野奢度假。特尋覓房務板塊的人選儲備。 房務總監(jiān)職業(yè)規(guī)劃目標是運營總監(jiān)和駐店經(jīng)理 行政管家職業(yè)規(guī)劃目標是房務總監(jiān)/賓客服務總監(jiān) 前廳部經(jīng)理職業(yè)規(guī)劃目標是房務總監(jiān)/賓客服務總監(jiān)/收益總監(jiān) 要求： 1、目前在國內(nèi)國際高星級酒店任職房務總監(jiān)/副總監(jiān)、行政管家/ 助理管家、前廳部經(jīng)理等職位的候選人投遞簡歷。 2、忠誠度高，職業(yè)操守強，抗壓能力強。 3、年齡40歲以內(nèi)，形象氣質(zhì)佳，性格活潑開朗。 4、該崗位工作范圍：全國可選，盡量靠近家的方向。

To be responsible for the overall daily and ongoing operation of the Rooms Division and it’s units: Housekeeping Floor, PA, Laundry, Health Center, Reception, Executive Floor, Concierge, Reservations and Guest Service Center. Job Knowledge / Skill: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Requires good communicationskills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Must possess supervisory and management skills to communicate and express ideas and directives clearly to employees. Must possess basic computer skills. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Advanced knowledge of the principles and practices within the Rooms’ discipline and hospitality profession, including experiential knowledge for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Must be able to negotiate, convince, sell and influence professionals and/or hotel guests. Thorough knowledge of local laws governing equal employment opportunity and civil rights, occupationalsafety and health, wage and hour issues, and labor relations.

薪資可議 Setting realistic goals for the department heads in Rooms Division according to the balance score card and guiding them whenever necessary in order to achieve positive results. Ensuring all departments are practising and maintaining the St. Regis standards at all areas as according to the Brand Standard Audit in order to achieve better service standards in terms of guests and associates satisfaction. Training all associates, the??St. Regis?culture and philosophy and stress on practising them on daily basis in order to have a better working environment and have people treating people with respect both internal and external customers. 根據(jù)集團設定的平衡計分卡，為房務部的部門經(jīng)理制定切實可行的目標，并在必要時指導他們，以取得積極結(jié)果。確保所有部門都按照集團品牌標準審核（BSA）來達到瑞吉酒店所有領域的標準，以達到客人和同事的滿意度。培訓所有員工，確保每天都要強調(diào)學習瑞吉酒店文化和哲學，以便有一個更好的工作環(huán)境，讓員工能更好的尊重內(nèi)部和外部客戶。

We arelooking for a Director of Rooms 我們正在招聘房務總監(jiān)。職等您來! At SALT of Anji, China an urban resort that irresistibly combinesmodernity, contemporary art and the warmth of SALT for lovers of design, food,travel, and all things local. SALTResorts is one of the four distinctive brands of The Lux Collective. SALTResorts takes you to people, not just places. 安吉樂那鹽絢酒店是位于中國浙江省的一家度假酒店，它將現(xiàn)代時尚屬性、當代藝術設計和鹽絢的溫暖融為一體，是愛好設計、美食、旅行和所有當?shù)厝耸挛锏膼酆谜邿o法抗拒的魅力之選。鹽絢是麗世酒店管理集團旗下四大特色品牌之 一。鹽絢不僅僅帶您前往目的地體驗，更是讓您結(jié)識快樂中的人們。 MAIN PURPOSE 主要職責 Reportingto the General Manager, the Director of Rooms will be responsible for overseeingthe day-to-day operations front office and guest activity department for SALTof Anji, developing and managing the department budget to ensure that financialgoals are met. The incumbent will also be responsible to handle Guest feedbackand ensure excellent levels of Guest satisfaction and Team Members satisfaction. 房務總監(jiān)向總經(jīng)理匯報，負責督導安吉鹽絢酒店前廳部和賓客活動部的日常運營，制定和管理部門預算，以確保實現(xiàn)財務目標。任職者還將負責處理賓客反饋并確保賓客滿意度和團隊成員滿意度達到優(yōu)異水平。 ACADEMICQUALIFICATIONS教育背景資格 ???????Tertiaryeducation at Advanced?Diploma or Degree Level in Tourism or majoring inHospitality Management from a recognised institution. 來自認可機構(gòu)的旅游高級文憑或?qū)W位水平的高等教育或酒店管理專業(yè)。 ???????Postgraduatequalifications would be a definite advantage. 研究生學歷將是一個明顯的優(yōu)勢。 PRIOR WORKING EXPERIENCE 以往工作經(jīng)歷 A minimum of 10 years of working experience in the hospitality industry preferably at managerial level. 至少10年酒店業(yè)工作經(jīng)驗，最好是管理級別的工作經(jīng)驗。 A minimum of 2 years of working experience in similar Management positions or similar role in a 5 star luxury resort. 至少 2 年在五星級豪華度假村擔任類似管理職位或類似角色的工作經(jīng)驗。 International working experience with well-known brands would be a definite advantage. 有國際知名酒店品牌工作經(jīng)驗者優(yōu)先。 Background in Front Office and Butler services will be an advantage. 有前臺和管家服務背景者優(yōu)先。 ?? Pre-opening resort experience as a departmenthead is required. 作為部門主管，度假村籌備開業(yè)經(jīng)歷是必備的資質(zhì)。 OTHER REQUIREMENTS 其他專業(yè)要求 High level of integrity. 高水準的誠信。 Passionate about service. 熱衷于服務。 Creative and innovative skills. 具有創(chuàng)造性和創(chuàng)新能力。 Excellent organisational, financial and analytical skills. 出色的組織、財務和分析能力。 Excellent Problem-Solving skills. 優(yōu)秀的解決問題的能力。 Strong Project Management skills. 深厚的項目管理技能。 Hands-on a person with the ability to multi-task and meet multiple deadlines. 具有能夠同時處理多項任務并在多個期限內(nèi)完成任務的能力。 A keen eye for detail. 對細節(jié)有敏銳的洞察力。 Strong leadership skills to effectively manage and motivate the team. 強大的領導能力，能夠有效管理和激勵團隊。 Self-starter, efficient with time management, technical skills and goal-oriented. 積極主動、高效的時間管理、技術技能和目標導向。 Highly interactive, people friendly and a great team player. 高度互動、友善且具有良好的團隊合作精神。 Strong knowledge of Microsoft Office and Property?Management System (PMS). 熟悉微軟辦公操作系統(tǒng)和酒店管理系統(tǒng) (PMS)。 Excellent written and communication skills in both English and Mandarin languages. 優(yōu)秀的英語和中文書面和口頭溝通能力。 A clean criminal record is a-must. 必須能提供無犯罪記錄證明。

崗位職責 1.負責所分配的客房和服務區(qū)域的整潔。 2.掌握所負責樓層的住客狀況，提供對客服務。 3.按照程序和標準打掃和補給客房。 4.管理好樓層定額物品，嚴格控制客用品消耗，做好廢品回收。 5.隨時保證萬能鑰匙的安全。 6.向樓層主管匯報任何布草,家具,固定物或裝置的丟失或損害。 7.需要時提供開夜床服務。 8.負責對結(jié)帳房間的查房工作。 9.負責查收賓客洗衣、酒水的送回和補充工作。 10.負責樓層公共區(qū)域衛(wèi)生的清潔工作和部分房間的清潔工作。 11.負責杯具的清潔與消毒工作。 12.負責臟布草的收集、更換與新布草的折疊、擺放工作。 13.完成易耗品的每期盤點工作。 14.積極配合部門運作安排，完成上級安排的其他任務。 崗位要求 1.初中以上學歷。 2.至少1年酒店工作經(jīng)驗。 3.能吃苦耐勞。 4.身體健康，相貌端正。 5.接受過正規(guī)客房服務工作培訓。 6.具有良好清潔劑使用及清潔房間方面的知識。 7.身體健康，沒有不適合從事相關工作的疾病。 8.遵守希爾頓逸林品牌要求及酒店規(guī)章制度。