崗位職責 1、定期培訓本部門員工，不斷提高服務技能和業(yè)務水平，做好每月考勤、更期表。 2、各區(qū)域的運作情況，不斷巡視各個崗位，能夠在有突發(fā)事件發(fā)生時，可以及時處理。 3、抓好傳酒員的服務禮貌和工作紀律，要求講禮貌用語和遵守公司的各項規(guī)章制度。 4、及時處理客人投訴和員工之間的工作溝通問題，合理調(diào)解工作中的一切問題

Scope of Position The In-Room Dining Order Taker is responsible for, but not limited to, the overall operations of the In-Room Dining. To provide support to the team in ensuring that the highest standards of service are offered to our guests. Requirements Have a minimum of 1 year experience in related food and beverage establishment Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge 職責范圍 送餐部接單員負責但不局限于送餐部的整體運營。支持團隊并確保提供最高的服務標準給客人。 職位要求 在相關(guān)餐飲方面至少有 1 年工作經(jīng)歷 愿意在彈性時間和假期期間工作 必須在安全，謹慎，有組織的方式下 工 作 對食物和準備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風度 具備數(shù)學技巧，電腦軟件能力（按照要求）和一些酒店的運行知識

Major Responsibilities 主要職責： Assist Room Service/Catering Service Manager with the manning of Room Service meeting functions as per schedule. 協(xié)助客房送餐部經(jīng)理管理客房送餐服務和會議活動。 Aware of all VIP in house and sees to any special request for their specific requirement pertaining to all food and beverage matters during their stay. 清楚所有的VIP客房，上班期間查看客人是否有特殊的飲食要求。 Ensure quality service of food and beverage deliver to room and any other coordinated events according to the established standards. 根據(jù)建立的標準確保餐飲服務的質(zhì)量以及協(xié)調(diào)其他的事情。 To coordinate and extend cooperation for all reasonable request pertaining to room service operations from other outlet. 協(xié)調(diào)和拓展有關(guān)客房送餐部與其他部門間所有的合理合作要求。 ?? Job Specification職位要求: Minimum of 3 years hotel and/or restaurants experience. 最少3年的酒店/餐廳工作經(jīng)驗。 Good team work player. 有團隊協(xié)作精神。 Work conscientiously and effectively. 工作認真效率高。

此崗位為瑞吉酒店招聘 This position is served for St. Regis Zhuhai 客房送餐領(lǐng)班是送餐部最重要的基層管理成員之一，他們不但直接與客人接觸，而且?guī)ьI(lǐng)培訓新員工。 他們代表著送餐服務及瑞吉酒店的品牌形象，整潔的儀容儀表和良好的溝通能力是必備的.  這個職位不僅要了解送餐部的產(chǎn)品及服務知識，還要為客人竭盡全力的提供幫助。送餐部領(lǐng)班的主要職責是培訓、引導、鼓勵和支持團隊成員來關(guān)愛客人，以確?？腿说玫絺€性化、高質(zhì)量的服務。 The Private Dining Captain is be considered as the key important junior of Private Dining leader as they have the most contact with diners. Moreover, lead training for new staff. They represent Private Dining, the Hotel and the St. Regis brand and should be at all times impeccably groomed with good posture and sophisticated communications skills. They represent the restaurant, the Hotel and the St. Regis brand and must impeccably groomed with good posture and competent communications skills. The position shall not only know the products and services provided but also shall be able to answer any question the guest may have about restaurants and the Hotel. The main responsibility of the Captain is training, guide, encourage and to support his colleagues in caring for all of their guests to ensure they are all provide with personalized, effective service.

【崗位職責】 1、定期培訓本部門員工，不斷提高服務技能和業(yè)務水平，做好每月考勤表。 2、各區(qū)域的運作情況，不斷巡視各個崗位，能夠在有突發(fā)事件發(fā)生時，可以及時處理。 3、及時處理客人投訴和員工之間的工作溝通問題，合理調(diào)解工作中的一切問題。 4、檢查每日重要事件及特別要求，確保所有客人的點單正確按時地發(fā)出。 【崗位要求】 1、熟悉送餐服務的工作規(guī)范及質(zhì)量標準 2、熟知接待服務中的禮節(jié)禮儀 3、有較強的語言表達能力及推銷能力

Take food and beverage orders, retrieve and serve alcoholic /non-alcoholic beverages and food orders to guest tables. 接受客人食品和酒水的點單，為顧客提供含酒精/不含酒精的飲料和食物。 Direct servers and runner on table service in assigned station according to restaurants specifications, courteously and efficiently,collect payments. 根據(jù)送餐部的服務規(guī)范，親切禮貌高效率的為顧客提供服務，為客人結(jié)賬。 Assist in the maintenance of the restaurant area and equipment. 協(xié)助維護送餐部的設備設施。 Support the team to commit the department goal and take response to the side duties, Besides the mentioned all critical tasks, for cross over lateral service in different department are? required. 支持團隊完成部門目標并對相關(guān)職責作出回應，除了做好自己本部門的工作之外，在有需要的情況下協(xié)助其他部門的工作安排。

Major Responsibilities 主要職責： Discreet in dealing with guests over the phone and ensure all orders and requests are noted down and handled professionally. 在電話中謹慎的處理客人的要求并以專業(yè)水準記下客人的訂單和要求。 Ensure all food and beverages delivery time frame are communicated with all guests. 確保與客人交流有關(guān)食物和飲料送達的時間期限。 Sound knowledge of all items in the room service menu and always make recommendation to guests. 了解所有有關(guān)菜單事宜并向客人推薦食物。 Provide courteous, efficient and professional service at all times. 時刻為客人提供周到、有效率、專業(yè)的服務。 Job Specification職位要求:? ?Minimum of 2 years hotel experience. 至少兩年同等職位酒店工作經(jīng)驗。 Good communication skills and service oriented. 具有良好的溝通能力和服務意識。 Oral fluency in Chinese & English. 中英文口語流暢。

Scope of Position The In-Room Dining Supervisor will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable 職責范圍 送餐部主管支持經(jīng)理和副經(jīng)理的工作，對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務標準。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹慎，有組織的方式下工作 對食物和準備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風度 具備數(shù)學技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應聘者為先

Scope of Position The In-Room Dining Captain will work with the waiters to ensure the highest level of guest satisfaction through the accurate and timely delivery of all orders and amenities received per the Order Taker.  To provide back up for the Manager and Assistant Manager, take responsibility for supervising and coordinating the daily In-Room Dining activities and maintaining the highest standard of service established by the hotel. Requirements Have a minimum of 2 years experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable. 職責范圍 送餐部領(lǐng)班和服務員一起工作通過接單員從客人這里接受到的點單正確和及時的提供給客人以確保達到客人最高滿意度。支持經(jīng)理和副經(jīng)理和主管的工作，對監(jiān)督和協(xié)調(diào)每日客房用餐和維持酒店制定的最高服務標準。 職位要求 在相關(guān)餐飲方面至少有2年工作經(jīng)歷 對食品和烹飪有著濃厚的興趣 愿意在彈性時間和假期期間工作 必須在安全，謹慎，有組織的方式下工作 對食物和準備方面有深厚的知識 對酒水飲料有深刻了解 有能力使所有層次的客人和管理層相處融洽 有能力在同一時間處理多種任務 有良好的溝通和組織能力技巧 能夠讓我們的客人感到一貫的喜悅滿意 有能力細心的處理客人的要求 當?shù)卣Z言和英語閱讀，書寫，口語流利 在任何時候保持職業(yè)精神和風度 具備數(shù)學技巧，電腦軟件能力（按照要求）和一些酒店的運行知識 積極成為“行業(yè)中的最好” 積極在上海文華東方酒店里有職業(yè)發(fā)展 渴望理解和研究競爭 堅持改進和工作外知識的獲取 多語種 具有特定酒店行業(yè)知識應聘者為先

【崗位職責】 1、負責編制餐飲部所需餐具和用具的年度預算。 2、根據(jù)各餐廳餐具的盤點情況，負責于采購部門溝通，提出器具購置計劃，保證及時補充餐具用具。 3、檢查和管理各點餐具的使用情況，分析造成損耗的原因，提出降低損耗的建議。 4、負責安排管事部員工的工作班次。 5、負責做好餐具用具的保管、發(fā)放、回收工作，負責廚房區(qū)域的環(huán)境衛(wèi)生。 6、負責對下屬員工的考勤考核工作，督導員工做好安全工作。 【崗位要求】 1、有較強的責任心,工作認真踏實。 2、熟悉各種餐具用具的牌號、產(chǎn)地、特性及價格，懂得餐具用具的分類和保管方法。 3、熟悉各種洗滌劑和清潔劑的使用方法，熟悉常用的餐具洗滌設備及其操作方法，了解它們的維修保養(yǎng)方法。 4、身體健康，精力充沛。

崗位職責 1.要熟知菜單、食品配方及其它方面的知識，以向客人推薦各種食品及飲料。 2.清潔并擦亮所有器皿。 3.保持工作場地及餐具室內(nèi)物品的齊全、干凈、整潔。 4.添加所需的布品及操作設備。 5.從倉庫內(nèi)領(lǐng)取物品。 6.根據(jù)標準的手冊來完成服務工作。 7.根據(jù)餐廳的規(guī)定來擺放餐桌。 8.結(jié)束服務后，要清理所有的飯菜，并清潔桌面。 崗位要求 1.高中以上學歷或同等學歷，有從事餐飲服務1年以上的工作經(jīng)歷。 2.對工作認真踏實，工作態(tài)度端正，能吃苦耐勞。 3.掌握必需的食品、酒水知識，有一定的餐飲服務技能。 4.身體健康，儀表端正。

崗位職責： 1.按照工作流程與標準做好開餐前的各項準備工作，包括環(huán)境清潔、餐用具準備、儀容儀表、設備設施檢查等，確保開餐期間正常工作； 2.餐中執(zhí)行各項服務標準和流程，與相關(guān)人員積極配合，確保對賓客提供優(yōu)質(zhì)餐中服務； 3.愛護店內(nèi)各項財產(chǎn)，對管轄區(qū)域內(nèi)的餐具，用具進行定期盤點，按標準和制度操作和使用，降低破損率，定期對轄區(qū)域的設備設施進行保養(yǎng)，清潔，出現(xiàn)異常情況及時向上級匯報； 4.及時處理餐廳服務工作中發(fā)生的問題，及時向上級進行匯報； 5.餐后嚴格按照收尾工作標準進行清潔，收尾工作確保衛(wèi)生達標并無安全隱患； 6.述職店內(nèi)各項規(guī)章制度，并認真執(zhí)行。 任職資格： 1.大專及以上學歷 2.2年以上知名連鎖餐飲行業(yè)工作經(jīng)驗 3.良好的溝通與銷售能力 4.服務意識強

【崗位職責】 1、在規(guī)定時間內(nèi)做好區(qū)域衛(wèi)生，檢查吧臺所有設備運行是否正常。 2、開班前檢查頭天營業(yè)所剩酒水的數(shù)目，并根據(jù)所需及時補充貨源。 3、熟悉酒吧內(nèi)所有酒水的貨源、牌子及產(chǎn)地并知其口味，懂得其儲藏方式，飲用方式以及雞尾酒的調(diào)制方法。 4、隨時注意吧臺內(nèi)所有用具的清潔衛(wèi)生，必須保證干凈、無破損、無污點。 5、出品時要保證快速、準確、高質(zhì)量。 6、前吧應于顧客積極交流并保持好良好的關(guān)系，盡量了解熟悉顧客的姓名喜好等個人信息以便更周到的為客人服務。 7、嚴格執(zhí)行見單出貨的要求，杜絕酒水出貨時的的差錯。 8、前吧人員須確保花式調(diào)酒的高質(zhì)量，以達到提升經(jīng)營氛圍的效果。 【崗位要求】 1、具有良好的溝通能力、親和力、語言表達能力強； 2、具有一定的酒水、咖啡調(diào)制技能； 3、形象好，有一定的英語基礎，能夠按酒店規(guī)定的服務程序與標準，為賓客提供優(yōu)質(zhì)的服務。

As F&B Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. Duties and Responsibilities? As F&B Supervisor, I will assume full responsibility for the efficient operation in the following: ?· Review bookings and plan for the smooth department operation during shift.? · Ensure F&B area is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.? · Handle guest feedbacks, inquiries, and comments.? · Assist in scheduling, training and providing feedback to F&B Host. ?· Supervise the F&B Host’s team.? · Work with an empathetic attitude.? · Ensure the prompt and efficient service required by standards. ?· Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.? · Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities. · Have good knowledge of all F&B outlets opening hours.? · Knowledge on menu prices and suggesting upselling when necessary.? · Ensure all equipment of the department is kept clean and in good working condition. ?· Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.? · Strictly adhere to LQA standards and guest comments. Qualifications To execute the position of F&B Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:? · High school diploma or equivalent and at least 2-4 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree?from a recognized hospitality school is preferred.? · Fluent in English; I understand that additional languages are preferred. ?· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. The above is intended to provide an overview of the role and responsibilities for a F&B Supervisor at Six Senses Qing Cheng Mountain. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses Qing Cheng Mountain is an equal opportunity employer. This policy applies to all terms and conditions of employment.

協(xié)助點心主管對點心部的日常運作 要有一個對有關(guān)食品衛(wèi)生和食品安全操作規(guī)范的完整認識，并遵守公司的政策 有一個完整的認識，并遵守公司的政策有關(guān)的麗思卡爾頓酒店黃金標準。 要有一個對烹飪的制作方法和制作標準的完整認識，并堅持本部門的配方 確保所有所需的食物完成轉(zhuǎn)移到適當?shù)某銎凡块T 要求工具擺放整齊，保證廚房衛(wèi)生

3000底薪，200全勤，500員工餐做飯獎金+提成 月休四天，如果四天哪天不休息，會多發(fā)當天工資 年齡55歲以下 包吃住，朝九晚九，下午可休息1-2小時

相關(guān)酒店西廚房工作經(jīng)驗 能創(chuàng)新 熱愛西餐烹飪 良好的團隊合作精神 熟悉食品安全知識

為協(xié)助副廚師長在廚房的日常運作 協(xié)助并支持廚房團隊，以增強團隊的合作精神，和培養(yǎng)團隊誠信，尊重，開放和信任的團隊精神。 出席由廚師長主持的會議和簡報會 確保所有所需的食物完成轉(zhuǎn)移到適當?shù)某銎凡块T 須完全清楚所在廚房菜品的配方，制作方法和出菜標準 確保所有“優(yōu)質(zhì)的原料''根據(jù)專業(yè)配方，制作方法，去準備，同時以提高生產(chǎn)時間和減少浪費為重點，支持的廚師團隊實現(xiàn)其營業(yè)目標，控制食物成本 協(xié)助創(chuàng)造一種安全、清潔的工作環(huán)境 要遵循所有的控制程序和關(guān)鍵要點 須完全理解并遵守公司有關(guān)食品衛(wèi)生和食品安全操作規(guī)范的政策 3年以上西廚房初加工經(jīng)驗，1年以上初加工主管經(jīng)驗

·????????Tohave a complete understanding of, and adhere to the company’s policy on SafetyProcedures and Practices. ? ? ? ? ??須完全理解并遵守公司有關(guān)安全規(guī)程和實踐的政策。 ·????????Tohave a complete understanding of, and adhere to the company’s policy relatingto Food hygiene and Safe Food Handling practices. ? ? ? ? ??須完全理解并遵守公司有關(guān)食品衛(wèi)生和食品安全操作規(guī)范的政策。 ·????????Tohave a complete understanding of, and adhere to the culinary standards relatingto recipes, preparation methods and plating standards in your outlets. ? ? ? ? ? ?須完全清楚所在廚房菜品的配方，制作方法和出菜標準。 ·????????Toliaise with the Stewarding Manager in order to ensure high standards ofcleanliness are maintained in all areas of the kitchen, such as machinery,small Kitchen equipment, floors and fridges ? ? ? ? ? ? 協(xié)助管事部經(jīng)理，以確保廚房各個領(lǐng)域高標準的清潔度，如機械，小型廚房設備，地板和冰箱