Job Duties (including but not limited to):
主要工作職責(包括但不限于以下內(nèi)容):
1. To provide a seamless, efficient and friendly service. Ensure Hotel guest rooms are well maintained and in immaculate condition at all times.
提供高效,友好的服務。確保酒店客房始終保持整潔。
2. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
掌握完整的部門知識,并遵守部門所有的政策、服務程序和標準。
3. Assure that all new employees are given the correct training and oversee their progress, documenting same per company policy.
確保所有的新員工都能得到正確的培訓并監(jiān)督其是否在工作中得到正確的運用并根據(jù)酒店要求做好培訓記錄,存檔。
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Qualifications:
任職資格:
Higher education level, proficient in Mandarin, English listening, speaking, reading and writing skills are desirable.
具有高等教育水平,普通話熟練,有英語聽說讀寫技能為佳。
Experienced in working as a floor supervisor and familiar with the work content.
具有樓層主管工作經(jīng)驗,熟知工作內(nèi)容。
Familiar with computer operation and office software application.
熟知電腦操作及辦公軟件應用。
Good interpersonal skills with a good rapport.
良好的人際交往能力,具有親合力。
Good verbal and written communication skills
良好的口頭及書面溝通能力?
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Experience:
經(jīng)驗要求:
Min 1 years experiences in similar capacity.
1年以上相關工作經(jīng)驗。