Job?Summary This position is responsible for all aspects of Spa and Fitness Centre & pool operation. This position requires a pro-active, creative and result driven person. He/ She provides direction and leadership to the Spa and Fitness Centre team to maximize revenue opportunities and guest satisfaction levels by executing effective administration of the department, implementing Rosewood service standards, planning a variety of resources (financial and human) and ensures the appropriate allocation and utilization of resources to achieve the department’s key result areas and objectives. Experience Solid experience in SPA and Fitness operations including more than 2 years as manager in sound Hotel brand or independent SPA. Fluent Mandarin and English speaking is a must.

崗位職責(zé) 1.在經(jīng)理帶領(lǐng)下，負(fù)責(zé)SPA部的日常經(jīng)營(yíng)管理工作，對(duì)各項(xiàng)經(jīng)營(yíng)管理指標(biāo)負(fù)責(zé) 2.審定SPA部的市場(chǎng)營(yíng)銷方案，不斷開拓市場(chǎng) 3.提高SPA部的管理水平、服務(wù)質(zhì)量 崗位要求 1.良好的英文書寫和表達(dá)能力 2.具有良好的協(xié)調(diào)溝通

崗位職責(zé) 1、以十分專業(yè)、友善的商業(yè)態(tài)度工作，并履行職位要求的各種責(zé)任和義務(wù)，以及水療總監(jiān)安排的任務(wù)； Work with a very professional and friendly business attitude, and perform various responsibilities and obligations required by the position, as well as tasks arranged by the spa director; 2、協(xié)助完成所有運(yùn)營(yíng)方面的培訓(xùn)工作； Assist to complete all operational training; 3、協(xié)助水療總監(jiān)進(jìn)行日常檢查理療師做的理療項(xiàng)目和標(biāo)準(zhǔn)操作流程； Assist the spa director in daily inspection of physical therapy items and standard operating procedures made by physiotherapists; 4、給酒店員工進(jìn)行Spa方面的培訓(xùn)； Provide Spa training for hotel staff; 5、處理客人投訴，必要時(shí)處理前臺(tái)的工作； Handle guest complaints and handle front desk work when necessary; 6、每周評(píng)估并回顧所有理療療程。 Evaluate and review all physical therapy sessions every week. 職位要求 1、至少3年水療行業(yè)相關(guān)管理工作經(jīng)驗(yàn)，酒店水療行業(yè)最佳； At least 3 years management experience in spa industry, preferably in hotel spa industry; 2、必須有良好的數(shù)學(xué)思維，技術(shù)能力，及Spa知識(shí)； Must have good mathematical thinking, technical ability and Spa knowledge; 3、要了解Spa行業(yè)的最新趨勢(shì)； To understand the latest trends in the Spa industry; 4、最好有Spa行業(yè)的專業(yè)電腦知識(shí)，例如Spa操作軟件； It is best to have professional computer knowledge in Spa industry, such as Spa operating software; 5、必須能夠掌握基本的電腦知識(shí)。 Must be able to master basic computer knowledge.

崗位職責(zé) 1 通過(guò)使用 (LQE's)和酒店的宗旨及標(biāo)準(zhǔn)來(lái)支持酒店的理念和文化，每天確?？腿藵M意并實(shí)現(xiàn)我們的使命。 2 負(fù)責(zé)監(jiān)督服務(wù)和外觀的水療與健身及健康范疇 3?為水療日常運(yùn)營(yíng)做好督導(dǎo) 4?根據(jù)日常運(yùn)營(yíng)協(xié)助更新SOP 任職要求 1 熟悉美容或相關(guān)產(chǎn)業(yè)業(yè)務(wù)，運(yùn)營(yíng)流程 2 良好的團(tuán)隊(duì)管理及溝通能力

崗位職責(zé) 1?負(fù)責(zé)監(jiān)督服務(wù)和外觀的水療與健身及健康范疇 2 為水療日常運(yùn)營(yíng)做好督導(dǎo) 3 根據(jù)日常運(yùn)營(yíng)協(xié)助更新SOP 任職要求 1 熟悉美容或相關(guān)產(chǎn)業(yè)業(yè)務(wù)，運(yùn)營(yíng)流程 2 良好的團(tuán)隊(duì)管理及溝通能力

Major Responsibilities 主要職責(zé)： To communicate with guests. Get to know and understand them and record preferences and information as required. 與客人溝通，了解他們的喜好，并予以記錄。 Greet all clients with name recognition, a welcoming smile. 記住客人的名字，并熱情主動(dòng)歡迎客人。 Be fully knowledgeable of Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs. 充分了解水療護(hù)理、服務(wù)和產(chǎn)品，能夠根據(jù)客人的需要，向客人提供建議。 To maintain a high standard of appearance and personal hygiene. 保持良好的儀容儀表和個(gè)人衛(wèi)生。     Job Specification 職位要求 : At least 1 years work experience at the same position in a five star hotel. 具備五星級(jí)酒店同等職位一年以上工作經(jīng)驗(yàn)。 Good communication skills and service oriented. 具有良好的溝通能力和服務(wù)意識(shí)。 Fluent in English. 英語(yǔ)流利。