Major Responsibilities
主要職責(zé):
To communicate with guests. Get to know and understand them and record preferences and information as required.
與客人溝通,了解他們的喜好,并予以記錄。
Greet all clients with name recognition, a welcoming smile.
記住客人的名字,并熱情主動歡迎客人。
Be fully knowledgeable of Spa treatments, services and products, able to advise guests as to the relevance and suitability of treatments according to the guest’s needs.
充分了解水療護理、服務(wù)和產(chǎn)品,能夠根據(jù)客人的需要,向客人提供建議。
To maintain a high standard of appearance and personal hygiene.
保持良好的儀容儀表和個人衛(wèi)生。
Job Specification
職位要求
:
At least 1 years work experience at the same position in a five star hotel.
具備五星級酒店同等職位一年以上工作經(jīng)驗。
Good communication skills and service oriented.
具有良好的溝通能力和服務(wù)意識。
Fluent in English.
英語流利。