Scope of Position
The incumbent is responsible for the servicing and management of specific accounts within an assigned area. They will assist the Director of Sales - MICE in focusing and motivating the sales team to achieve the room night goals for their particular market segment as laid out in the Marketing Plan.
They will generate rooms business from existing and potential accounts, coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel.
Requirements
Degree or Diploma in Hospitality Management or relevant education
Minimum 3 years working experience in the hotel industry, luxury hotel experience is preferred
Able to liaise effectively with designated market segment accounts
Knowledge of market segment
Fluent in English and local language
職責(zé)范圍
員工要具備的職責(zé)有:
負(fù)責(zé)所指定市場客戶的維護(hù)和管理,協(xié)助銷售總監(jiān),按照銷售計劃,通過激勵其他銷售人員的方法,完成本市場劃分區(qū)域的銷售目標(biāo)。
在維護(hù)老客戶,開發(fā)新客戶的基礎(chǔ)上,達(dá)到客房銷售目標(biāo),本著客戶滿意度和利潤最大化的原則,就客人的要求與其他部門積極溝通協(xié)調(diào)。
職位要求
酒店管理或相關(guān)專業(yè)學(xué)位或證書
在酒店銷售業(yè)工作至少3年,具備豪華酒店工作經(jīng)驗(yàn)最佳
能有效的和所負(fù)責(zé)市場客戶進(jìn)行溝通
對所負(fù)責(zé)市場有一定了解
熟練操作計算機(jī)
流利的英語和普通話